Ideogram · Ideogram Terms of Service · View original document ↗

Limitation of Liability Cap

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Document Record

What it is

Ideogram's total liability for any claim is capped at the greater of the amount paid by the user in the 12 months preceding the event or USD $100, and excludes indirect, incidental, consequential, special, and punitive damages to the fullest extent permitted by law.

This analysis describes what Ideogram's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This provision establishes a liability cap that limits the maximum financial exposure of Ideogram and its affiliates across all claim types arising from the Services, which is operationally significant for business users who may sustain losses exceeding this threshold.

Interpretive note: Enforceability of the liability cap may vary by jurisdiction; the 'to the fullest extent permitted by applicable law' qualifier acknowledges that statutory consumer protections in certain jurisdictions may override the cap.

Consumer impact (what this means for users)

Under this clause, the maximum recoverable amount from Ideogram for any claim is capped at the greater of 12 months of fees paid or USD $100, and the agreement excludes indirect, consequential, and punitive damages to the fullest extent permitted by applicable law.

Cross-platform context

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▸ View Original Clause Language DOCUMENT RECORD
"
To the fullest extent permitted by applicable law, the total liability of the Company and its affiliates, officers, employees, agents, service providers, partners and licensors for any claim arising out of or relating to these Terms or the Services will not exceed the greater of (a) the amount you paid us for use of the Services in the twelve (12) months before the event giving rise to the liability, or (b) one hundred U.S. dollars (US $100).

Excerpt from Ideogram's Terms of Service

ConductAtlas Analysis

Institutional analysis (regulatory & governance intelligence)

1. REGULATORY LANDSCAPE: Limitation of liability clauses are broadly enforceable in commercial contexts but may face constraints under consumer protection law in certain jurisdictions. EU/EEA consumer protection frameworks, including the EU Consumer Rights Directive, may limit the enforceability of liability caps in consumer contracts. The phrase 'to the fullest extent permitted by applicable law' acknowledges that statutory floors may override the cap in some jurisdictions. 2. GOVERNANCE EXPOSURE: Medium. For business users sustaining operational losses exceeding USD $100 or 12 months of fees paid, the liability cap creates a significant limitation on recovery. The exclusion of consequential and indirect damages is standard in B2B software agreements but may be less expected in consumer-facing generative AI service terms. 3. JURISDICTION FLAGS: EU/EEA jurisdictions may not permit enforcement of liability caps that eliminate consumer remedies below statutory minimums. California and other states may impose limitations on disclaimer of implied warranties or consequential damages in consumer contracts. 4. CONTRACT AND VENDOR IMPLICATIONS: Organizations using Ideogram in business workflows where service failures could cause material losses should assess whether the liability cap and consequential damages exclusion are compatible with their risk tolerance and whether additional contractual protections can be negotiated. 5. COMPLIANCE CONSIDERATIONS: Risk management teams should document the USD $100 floor as a material limitation in vendor risk assessments, particularly where Ideogram is integrated into client-facing or revenue-generating workflows.

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Applicable agencies

  • FTC
    The FTC has authority over consumer protection issues, including disclosure and enforceability of liability limitations in consumer-facing service agreements.
    File a complaint →

Provision details

Document information
Document
Ideogram Terms of Service
Entity
Ideogram
Document last updated
May 5, 2026
Tracking information
First tracked
July 9, 2026
Last verified
July 9, 2026
Record ID
CA-P-015578
Document ID
CA-D-00491
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
088c7bdb0fc1edeaf07b421c4b7b057245727e59145c73d57980a2747b514ea2
Analysis generated
July 9, 2026 08:20 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Ideogram
Document: Ideogram Terms of Service
Record ID: CA-P-015578
Captured: 2026-07-09 08:20:07 UTC
SHA-256: 088c7bdb0fc1edea…
URL: https://conductatlas.com/platform/ideogram/ideogram-terms-of-service/provision/CA-P-015578/limitation-of-liability-cap/
Accessed: July 24, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does Ideogram's Limitation of Liability Cap clause do?

This provision establishes a liability cap that limits the maximum financial exposure of Ideogram and its affiliates across all claim types arising from the Services, which is operationally significant for business users who may sustain losses exceeding this threshold.

How does this clause affect you?

Under this clause, the maximum recoverable amount from Ideogram for any claim is capped at the greater of 12 months of fees paid or USD $100, and the agreement excludes indirect, consequential, and punitive damages to the fullest extent permitted by applicable law.

Is ConductAtlas affiliated with Ideogram?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Ideogram.