Hinge · Hinge Terms of Service

California Subscriber Cancellation Rights

Medium severity
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Why it matters

This is a specific legal protection that gives California users a short but meaningful window to change their minds after subscribing and receive their money back.

Consumer impact

Hinge users must submit almost all legal disputes to binding arbitration and waive their right to participate in class action lawsuits, significantly limiting legal recourse against the company. Subscriptions automatically renew and Hinge reserves the right to change subscription features at any time without offering refunds in most cases. You can opt out of the mandatory arbitration clause by sending written notice to legal@hinge.co within 30 days of first agreeing to the Terms.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Cancel Subscription
    Within 3 days
    California subscribers can cancel within 3 business days of subscribing by emailing hello@hinge.co or by mailing a signed dated cancellation notice to: Hinge, Attn: Cancellations, P.O. Box 25472, Dallas, Texas 75225, USA. Include your name and account email or phone number.

Applicable agencies

  • State AG
    The California Attorney General and the California Department of Consumer Affairs oversee compliance with California's automatic renewal and subscription cancellation laws.
    File a complaint →

Provision details

Document information
Document
Hinge Terms of Service
Entity
Hinge
Document last updated
March 24, 2026
Tracking information
First tracked
March 20, 2026
Last verified
March 20, 2026
Record ID
CA-P-001231
Document ID
CA-D-00229
Evidence Provenance
Source URL
Wayback Machine
SHA-256
7ec908e4f0c0d2a2dcec34d8ec1e2e59cdfdef88469dbedd44c984d87df8ffb7
Verified
✓ Snapshot stored   ✓ Change verified
How to Cite
ConductAtlas Policy Archive
Entity: Hinge | Document: Hinge Terms of Service | Record: CA-P-001231
Captured: 2026-03-20 10:24:46 UTC | SHA-256: 7ec908e4f0c0d2a2…
URL: https://conductatlas.com/platform/hinge/hinge-terms-of-service/california-subscriber-cancellation-rights/
Accessed: April 4, 2026
Classification
Severity
Medium
Categories

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