This is Headspace's legal agreement covering its meditation app, coaching, therapy, and psychiatry services. The most important thing to know is that by using Headspace, you agree to resolve any disputes through binding individual arbitration — meaning you give up your right to sue Headspace in court or join a class action lawsuit. If you want to opt out of arbitration, you must send a written notice to Headspace within 30 days of first agreeing to these Terms.
This document governs the contractual relationship between Headspace, Inc. and users of its meditation, wellness, coaching, psychotherapy, and psychiatry services delivered via website, mobile apps, and telehealth platform, with the English version designated as the legally controlling text across all translations. The most significant user obligations include compliance with prohibited use restrictions, a broad license grant to Headspace over user-submitted content, and agreement to binding arbitration with class action waiver for all disputes. Notably, the document explicitly disclaim that Headspace itself is not a healthcare provider — telehealth services are delivered by affiliated medical entities including Headspace Medical Group (CA) P.C. — creating a structural separation that may limit HIPAA applicability to Headspace Inc. while the document simultaneously collects sensitive mental health usage data. The document engages GDPR (for EU/EEA users), CCPA (for California residents), COPPA (minimum age 16), FTC Act Section 5 (unfair/deceptive practices), state telehealth regulations, and potential HIPAA obligations through affiliated Providers; material compliance considerations include the adequacy of the healthcare provider entity separation, the lawfulness of the arbitration clause under applicable state law, and whether the mental health data collected via the platform constitutes protected health information triggering federal and state health privacy regimes.
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