The agreement states that all in-app microtransaction purchases are final and non-refundable, that unused add-on features have no real-world monetary value, and that users will not receive compensation for unused add-on features upon account closure, whether voluntary or involuntary.
This analysis describes what Grindr's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This provision establishes that add-on feature balances do not constitute stored value or real-world currency equivalents, which affects the consumer protection and financial regulatory treatment of these purchases. The non-refundable and no-compensation-on-closure terms mean users who purchase add-on features and subsequently have their accounts closed involuntarily forfeit those purchases without recourse under the default terms.
Interpretive note: The enforceability of the no-real-world-value characterization against state escheatment law requirements and EU/UK consumer refund rights depends on jurisdiction and applicable regulatory interpretation.
Under this clause, users who purchase in-app add-on features and subsequently have their accounts closed, whether by their own choice or by Grindr, will not receive refunds or compensation for unused features, except as required by applicable law. The agreement states that add-on feature balances represent a license measurement rather than stored monetary value.
Cross-platform context
See how other platforms handle Microtransactions: Non-Refundable and No Real-World Value and similar clauses.
Compare across platforms →"ALL MICROTRANSACTIONS PURCHASES MADE THROUGH THE GRINDR SERVICES ARE FINAL AND NON-REFUNDABLE, EXCEPT AS OTHERWISE REQUIRED BY APPLICABLE LAW, INCLUDING AS PROVIDED IN THE SPECIAL TERMS FOR INTERNATIONAL USERS. YOU ACKNOWLEDGE THAT, SUBJECT TO APPLICABLE LAW, GRINDR IS NOT REQUIRED TO PROVIDE A REFUND FOR ANY REASON, AND THAT YOU WILL NOT RECEIVE MONEY OR OTHER COMPENSATION FOR UNUSED ADD-ON FEATURES WHEN AN ACCOUNT IS CLOSED, WHETHER SUCH CLOSURE WAS VOLUNTARY OR INVOLUNTARY. Any add-on feature balance shown in Your User Account does not constitute a real-world balance or reflect any stored value but instead constitutes a measurement of the extent of Your license.Excerpt from Grindr's Terms of Service
REGULATORY LANDSCAPE: The characterization of add-on features as a license rather than stored value is relevant to state unclaimed property (escheatment) laws, which may require companies to remit unused digital balances to state authorities after …
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This provision establishes that add-on feature balances do not constitute stored value or real-world currency equivalents, which affects the consumer protection and financial regulatory treatment of these purchases. The non-refundable and no-compensation-on-closure terms mean users who purchase add-on features and subsequently have their accounts closed involuntarily forfeit those purchases without recourse under the default terms.
Under this clause, users who purchase in-app add-on features and subsequently have their accounts closed, whether by their own choice or by Grindr, will not receive refunds or compensation for unused features, except as required by applicable law. The agreement states that add-on feature balances represent a license measurement rather than stored monetary value.
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