Provision record
Grindr · Grindr Terms of Service · View original document ↗

Premium Subscription Auto-Renewal and Non-Refund Policy

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Document Record

What it is

Premium subscriptions (Grindr Xtra, Grindr Unlimited, Grindr Edge) automatically renew at the end of each billing period at Grindr's then-current price, with the payment method charged automatically unless the user cancels at least 24 hours before renewal. All previously paid amounts are stated to be non-refundable, including for partially used subscription periods.

This analysis describes what Grindr's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This provision establishes that users are financially committed for the full subscription period upon renewal, with no pro-rata refund available for early cancellation under the default terms. The 24-hour cancellation window before renewal and the non-refundable payment structure create a specific operational deadline that users must track to avoid unwanted charges.

Clause Stability Stable

0
Changes
5
Months Monitored
Jul 9, 2026
First Seen
Jul 9, 2026
Last Seen

Consumer impact (what this means for users)

Under this clause, users who cancel a premium subscription after renewal has occurred are not entitled to a refund for the unused portion of the subscription period, as stated in the agreement. The agreement specifies that cancellation takes effect at the end of the then-current billing term, meaning the subscription remains active and charged through the end of the period regardless of when the user cancels.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Cancel Subscription
    Within 24 hours
    To cancel, update your Grindr subscription settings through your Apple Account, Google Play account, or directly in the Grindr app at least 24 hours before your next renewal date. You can also email help@grindr.com for assistance.

Cross-platform context

See how other platforms handle Premium Subscription Auto-Renewal and Non-Refund Policy and similar clauses.

Compare across platforms →
▸ View Original Clause Language DOCUMENT RECORD
"
PREMIUM SERVICES AUTOMATICALLY RENEW CONTINUOUSLY AT THE END OF YOUR SUBSCRIPTION PERIOD, AND YOUR PAYMENT METHOD WILL BE CHARGED THE THEN-CURRENT RENEWAL PRICE (PLUS APPLICABLE TAXES) AUTOMATICALLY, WITHOUT ANY ADDITIONAL ACTION BY YOU UNLESS YOU CANCEL AT LEAST TWENTY-FOUR HOURS PRIOR TO RENEWAL. YOU ACKNOWLEDGE AND AGREE THAT THE PREMIUM SERVICES AUTOMATICALLY RENEW UNLESS YOU CANCEL THEM OR WE SUSPEND OR TERMINATE THEM IN ACCORDANCE WITH THIS AGREEMENT. ALL PREVIOUSLY PAID AMOUNTS ARE NON-REFUNDABLE. FOR EXAMPLE, IF YOU CANCEL AN ANNUAL SUBSCRIPTION FOR A PREMIUM SERVICE AFTER SIX MONTHS, YOU WILL NOT RECEIVE A PRO-RATA RETURN OF YOUR ANNUAL SUBSCRIPTION FEE AND YOU WILL CONTINUE TO HAVE USE OF THE PREMIUM SERVICE FOR THE REST OF THE THEN-CURRENT ANNUAL PERIOD.

Excerpt from Grindr's Terms of Service

ConductAtlas Analysis

Institutional analysis (regulatory & governance intelligence)

REGULATORY LANDSCAPE: Automatic renewal provisions are regulated by the California Automatic Renewal Law (ARL), FTC regulations on negative option marketing, and analogous statutes in multiple states.

Insight

Unlock the full institutional analysis

Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.

Applicable agencies

  • Federal Trade Commission (ftc)
    Oversees unfair or deceptive business practices and can investigate companies that mislead consumers about data collection, sharing, or use.
    Who can file: Anyone affected by the company's practices (US or international)
    What you need: Your account details, a timeline of relevant events, and a description of the specific issue
    What to expect: Complaints inform FTC enforcement priorities and investigations but do not result in individual resolution or compensation
    File a complaint →
  • State Attorney General
    State AGs in California, New York, Texas, and other states can investigate violations of state consumer protection and privacy laws, including CCPA (California), SHIELD Act (New York), and equivalents.
    Who can file: Residents of states with comprehensive privacy laws — primarily California, Virginia, Colorado, Connecticut, and Utah
    What you need: Evidence of the violation, explanation of how your state rights were affected, and your account or contact information with the company
    What to expect: Outcomes vary by state. May result in investigation, enforcement action, or requirement for the company to change practices. No direct individual compensation in most cases.

    Search "[your state] attorney general consumer complaint" to find your state's direct complaint form

Provision details

Document information
Document
Grindr Terms of Service
Entity
Grindr
Document last updated
May 5, 2026
Tracking information
First tracked
July 9, 2026
Last verified
July 9, 2026
Record ID
CA-P-014014
Document ID
CA-D-00269
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
cbe39b049ef6554534499bdf1fa76ed3f5db14661c7fa06623496131725ea122
Analysis generated
July 9, 2026 04:32 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Grindr
Document: Grindr Terms of Service
Record ID: CA-P-014014
Captured: 2026-07-09 04:32:49 UTC
SHA-256: cbe39b049ef65545…
URL: https://conductatlas.com/platform/grindr/grindr-terms-of-service/provision/CA-P-014014/premium-subscription-auto-renewal-and-non-refund-policy/
Accessed: Sept. 8, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does Grindr's Premium Subscription Auto-Renewal and Non-Refund Policy clause do?

This provision establishes that users are financially committed for the full subscription period upon renewal, with no pro-rata refund available for early cancellation under the default terms. The 24-hour cancellation window before renewal and the non-refundable payment structure create a specific operational deadline that users must track to avoid unwanted charges.

How does this clause affect you?

Under this clause, users who cancel a premium subscription after renewal has occurred are not entitled to a refund for the unused portion of the subscription period, as stated in the agreement. The agreement specifies that cancellation takes effect at the end of the then-current billing term, meaning the subscription remains active and charged through the end of the period …

Is ConductAtlas affiliated with Grindr?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Grindr.