Google · Google Terms of Service · View original document ↗

Warranty Disclaimer — 'As Is' Service Provision

Medium severity Unique · 0 of 343 platforms
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Recent governance activity Google recorded 2 documented changes in the last 30 days.
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This analysis describes what Google's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This disclaimer establishes the baseline warranty framework by limiting Google's affirmative promises to only those explicitly stated elsewhere in the agreement. The operational significance is that users cannot rely on implied warranties or unstated guarantees regarding service performance or content characteristics.

Recent Activity

This document changed recently

Medium Jun 12, 2026

The updated terms establish that Google provides services 'using reasonable skill and care,' a positive warranty commitment that replaces the prior blanket 'AS IS' disclaimer language. Under the revised policy, if service quality falls below that standard, users are invited to report the issue and Google commits to working toward resolution. The terms now state that Google's only commitments are those in the warranty section, service-specific terms, and non-waivable law, which is narrower than the prior language but more explicit about what consumers can expect. This change provides a clearer operational standard for service delivery and a stated pathway for addressing failures.

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Medium May 5, 2026

The updated terms state that Google provides services using 'reasonable skill and care' rather than disclaiming warranties entirely under 'as is' language. Previously, the terms disclaimed all warranties except those explicitly stated in service-specific terms. The revised language now acknowledges that both law and the terms give users rights to a certain quality of service and ways to fix problems if things go wrong. The terms establish a process in which users are expected to notify Google if service quality falls short, and Google commits to working with users to resolve the issue. This represents a shift from a liability-limiting warranty structure to one that acknowledges affirmative quality obligations.

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Medium Apr 19, 2026

The updated terms materially reduce service quality commitments. The revised language replaces Google's prior commitment to provide services using "reasonable skill and care" with an explicit as-is disclaimer stating that services are provided "without any express or implied warranties" unless stated in service-specific terms. The updated terms now explicitly apply to all users whether signed in to a Google account or not, extending their scope. Google also clarifies that its Privacy Policy applies to service use. These changes establish that users have fewer contractual recourse options if services fail to function as expected, except where service-specific additional terms or applicable law provide otherwise.

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Clause Stability Stable

0
Changes
3
Months Monitored
Apr 27, 2026
First Seen
Apr 27, 2026
Last Seen
This clause type exists across 912 other provisions on other platforms.

Consumer impact (what this means for users)

Users operate under terms where Google makes no promises about service features, accuracy, reliability, availability, or whether their submitted content will remain accessible. The provision applies as written upon continued use of the services.

How other platforms handle this

Calm Medium

Your use of the Services is at your sole risk. Except as otherwise provided in writing by us and to the extent permitted by applicable laws, the Services are provided "as is" and "as available" without warranties of any kind, express or implied. Without limiting the foregoing, we explicitly disclaim...

Perplexity AI Medium

THE SERVICES ARE PROVIDED 'AS IS' AND 'AS AVAILABLE' WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. PERPLEXITY DOES NOT WARRANT THAT THE SERVICES WILL BE U...

OpenAI Medium

THE SERVICES ARE PROVIDED 'AS IS.' EXCEPT TO THE EXTENT PROHIBITED BY LAW, WE AND OUR AFFILIATES AND LICENSORS MAKE NO WARRANTIES (EXPRESS, IMPLIED, STATUTORY OR OTHERWISE) WITH RESPECT TO THE SERVICES, AND DISCLAIM ALL WARRANTIES INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTIC...

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▸ View Original Clause Language DOCUMENT RECORD
"
Other than as expressly stated in these terms, Google doesn't make any specific promises about our services. For example, we don't make any promises about: the content within the services; the specific features of the services, or their accuracy, reliability, availability, or ability to meet your needs; or that any content you submit will be accessible. We provide our services 'as is'.

— Excerpt from Google's Google Terms of Service

Applicable regulations

FTC Act Section 5
United States Federal

Provision details

Document information
Document
Google Terms of Service
Entity
Google
Document last updated
May 5, 2026
Tracking information
First tracked
May 12, 2026
Last verified
May 12, 2026
Record ID
CA-P-003176
Document ID
CA-D-00014
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
dc26d482785d45e61dbe747d648713a0c38af8f5f56712021116bdb277984fb9
Analysis generated
May 12, 2026 11:49 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Google
Document: Google Terms of Service
Record ID: CA-P-003176
Captured: 2026-05-12 11:49:36 UTC
SHA-256: dc26d482785d45e6…
URL: https://conductatlas.com/platform/google/google-terms-of-service/warranty-disclaimer-as-is-service-provision/
Accessed: June 19, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does Google's Warranty Disclaimer — 'As Is' Service Provision clause do?

This disclaimer establishes the baseline warranty framework by limiting Google's affirmative promises to only those explicitly stated elsewhere in the agreement. The operational significance is that users cannot rely on implied warranties or unstated guarantees regarding service performance or content characteristics.

How does this clause affect you?

Users operate under terms where Google makes no promises about service features, accuracy, reliability, availability, or whether their submitted content will remain accessible. The provision applies as written upon continued use of the services.

Is ConductAtlas affiliated with Google?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Google.