Fiverr · Fiverr Terms of Service

Seller Revenue Withdrawal Conditions

Medium severity
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Why it matters

Freelancers cannot access their money immediately after completing a job — funds are held for a period, which can impact cash flow for sellers who rely on Fiverr income.

Consumer impact

Fiverr's Terms of Service affects consumers financially through service fees added to every purchase, and legally by requiring US-based users to resolve disputes through binding arbitration rather than court. Fiverr also retains a broad license to use content you post on the platform, and can suspend or terminate accounts at its discretion. You can opt out of the mandatory arbitration clause by sending written notice to Fiverr within 30 days of first accepting the Terms.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Dispute a Fee
    If your funds are being withheld or you believe a hold is unjustified, raise a support ticket through Fiverr's Help & Support portal. Include your order numbers, the amounts in dispute, and the reason you believe the hold is incorrect.

Applicable agencies

  • CFPB
    The CFPB oversees payment processing and fund holding practices that may affect consumers acting as service sellers receiving payment through platform escrow systems.
    File a complaint →

Provision details

Document information
Document
Fiverr Terms of Service
Entity
Fiverr
Document last updated
March 24, 2026
Tracking information
First tracked
March 20, 2026
Last verified
March 20, 2026
Record ID
CA-P-000857
Document ID
CA-D-00139
Evidence Provenance
Source URL
Wayback Machine
SHA-256
21d295d82d20dfdd448dd914de7540f8f52d25fb6ede9afb12eeaf96073987c4
Verified
✓ Snapshot stored   ✓ Change verified
How to Cite
ConductAtlas Policy Archive
Entity: Fiverr | Document: Fiverr Terms of Service | Record: CA-P-000857
Captured: 2026-03-20 06:51:42 UTC | SHA-256: 21d295d82d20dfdd…
URL: https://conductatlas.com/platform/fiverr/fiverr-terms-of-service/seller-revenue-withdrawal-conditions/
Accessed: April 4, 2026
Classification
Severity
Medium
Categories

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