If you have a dispute with Eventbrite, you must resolve it through one-on-one arbitration rather than in court, and you cannot join a class action lawsuit with other users.
This analysis describes what Eventbrite's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This provision removes your ability to sue Eventbrite in court or participate in a class action, which can be the only practical way for individuals to pursue small or shared grievances against a company.
Interpretive note: Enforceability varies significantly by jurisdiction; the clause may be unenforceable for EU consumers and faces scrutiny in California.
Previous version had empty excerpt; current version now provides full explicit text of the mandatory arbitration and class action waiver clause.
View full change record →Consumers who experience harm from Eventbrite's platform, including billing errors, ticket fraud, or privacy violations, must individually arbitrate those claims rather than pursuing them in court or joining other affected users in collective litigation. Small claims court remains available for qualifying claims, which provides a limited alternative for lower-value disputes.
How other platforms handle this
If, however, this Class Action Waiver is deemed invalid or unenforceable with respect to a particular Dispute...neither you nor Chegg will be entitled to arbitration of such Dispute.
the arbitration provider, National Arbitration and Mediation ("NAM"), shall not accept or administer any demand for arbitration and shall administratively close any arbitration unless the Party bringing such demand for arbitration can certify in writing that the terms...were fully satisfied.
Neither you nor we may elect arbitration of any claims seeking only individualized relief asserted by you or us in small claims court, so long as the action remains in that court and is not removed or appealed de novo...
"You and Eventbrite agree to resolve any disputes between us through binding individual arbitration rather than in court, except that you may assert claims in small claims court if your claims qualify. YOU AND EVENTBRITE AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING.Excerpt from Eventbrite's Terms of Service
REGULATORY LANDSCAPE: Mandatory arbitration clauses in consumer contracts are subject to scrutiny under the FTC Act's prohibition on unfair or deceptive practices, and the enforceability of class action waivers varies significantly by jurisdiction.
Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.
Search "[your state] attorney general consumer complaint" to find your state's direct complaint form
Coinbase's User Agreement includes a mandatory arbitration clause that most users may not have reviewed. Here is what the clause states and how the opt-out process works.
561 arbitration provisions across 197 platforms. ConductAtlas tracks how dispute resolution is being restructured across the internet.
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This provision removes your ability to sue Eventbrite in court or participate in a class action, which can be the only practical way for individuals to pursue small or shared grievances against a company.
Consumers who experience harm from Eventbrite's platform, including billing errors, ticket fraud, or privacy violations, must individually arbitrate those claims rather than pursuing them in court or joining other affected users in collective litigation. Small claims court remains available for qualifying claims, which provides a limited alternative for lower-value disputes.
ConductAtlas has identified this type of provision across 206 platforms. See the full comparison.
No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Eventbrite.