ElevenLabs · ElevenLabs Privacy Policy (Superseded URL) · View original document ↗

Voice Verification Processing Including Biometric Data

High severity High confidence Explicitdocumentlanguage Common · 277 of 352 platforms
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This analysis describes what ElevenLabs's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

The classification of identity-verification Voice Data as Special Category or sensitive Personal Data triggers heightened legal protections under applicable data protection laws.

Interpretive note: The excerpt uses 'may constitute biometric data under applicable laws', indicating that the biometric classification is conditional on the legal framework that applies to a given user's jurisdiction.

Consumer impact (what this means for users)

If ElevenLabs processes your Voice Data for identity verification, that data may be treated as biometric and Special Category or sensitive Personal Data, carrying additional legal protections.

How other platforms handle this

MyFitnessPal Medium

We use your personal information to send you newsletters and other promotional communications, including information about MyFitnessPal's new offerings, features, offers, events, webinars, and other information.

Lyft Medium

We may infer certain information from your interactions with the Lyft Platform and other personal information available to us. For example, if you frequently ride to or from airports, we may infer you are a frequent traveler.

Square Medium

we may use this information to make it easier for you to find the people you want to send payments to, for account and identity verification and fraud prevention purposes, to reduce the risk you will send payments to the wrong person, or to provide other personalized services.

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▸ View Original Clause Language DOCUMENT RECORD
"
When we process your Voice Data for identity verification purposes, your Voice Data may constitute biometric data under applicable laws and so we will be processing your Special Category or sensitive Personal Data.

— Excerpt from ElevenLabs's ElevenLabs Privacy Policy (Superseded URL)

Applicable regulations

EU AI Act
European Union
CCPA/CPRA
California, USA
Colorado AI Act
US-CO
ePrivacy Directive
European Union
EU AI Act - High Risk Provisions
EU
FTC Act Section 5
United States Federal
GDPR
European Union

Provision details

Document information
Document
ElevenLabs Privacy Policy (Superseded URL)
Entity
ElevenLabs
Document last updated
May 5, 2026
Tracking information
First tracked
May 21, 2026
Last verified
May 21, 2026
Record ID
CA-P-045997
Document ID
CA-D-00450
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
9275d285aa3d9e34e3fda22987a999e8a89717081c303261ff13981c3172e942
Analysis generated
May 21, 2026 01:48 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: ElevenLabs
Document: ElevenLabs Privacy Policy (Superseded URL)
Record ID: CA-P-045997
Captured: 2026-05-21 01:48:32 UTC
SHA-256: 9275d285aa3d9e34…
URL: https://conductatlas.com/platform/elevenlabs/elevenlabs-privacy-policy-superseded-url/provision/CA-P-045997/voice-verification-processing-including-biometric-data/
Accessed: July 12, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

Other risks in this policy

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Frequently Asked Questions

What does ElevenLabs's Voice Verification Processing Including Biometric Data clause do?

The classification of identity-verification Voice Data as Special Category or sensitive Personal Data triggers heightened legal protections under applicable data protection laws.

How does this clause affect you?

If ElevenLabs processes your Voice Data for identity verification, that data may be treated as biometric and Special Category or sensitive Personal Data, carrying additional legal protections.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 277 platforms. See the full comparison.

Is ConductAtlas affiliated with ElevenLabs?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by ElevenLabs.