Provision record
ElevenLabs · ElevenLabs Privacy Policy (Superseded URL) · View original document ↗

Voice Verification Processing Including Biometric Data

High severity High confidence Explicit document language Common · 278 of 352 platforms
Stay ahead of the changes
Track ElevenLabs and get the diff the day its terms change.
Share 𝕏 Share in Share 🔒 PDF
ⓘ

This analysis describes what ElevenLabs's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

The classification of identity-verification Voice Data as Special Category or sensitive Personal Data triggers heightened legal protections under applicable data protection laws.

⚠

Interpretive note: The excerpt uses 'may constitute biometric data under applicable laws', indicating that the biometric classification is conditional on the legal framework that applies to a given user's jurisdiction.

Consumer impact (what this means for users)

If ElevenLabs processes your Voice Data for identity verification, that data may be treated as biometric and Special Category or sensitive Personal Data, carrying additional legal protections.

How other platforms handle this

Twitch Medium

Twitch will rely on legal grounds to process your personal information to the extent permitted by applicable law, which may include...to support Twitch's legitimate interests.

TaskRabbit Medium

We rely on this legal basis where the processing is necessary to comply with legal or regulatory obligations.

Lyft Medium

Lyft may process the personal information of teen users between the ages of 13 and 17...Where Lyft processes such personal information, it will do so in accordance with this policy, any applicable service terms...

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
When we process your Voice Data for identity verification purposes, your Voice Data may constitute biometric data under applicable laws and so we will be processing your Special Category or sensitive Personal Data.

Excerpt from ElevenLabs's Privacy Policy (Superseded URL)

Applicable regulations

EU AI Act
European Union
CCPA/CPRA
California, USA
Colorado AI Act
US-CO
ePrivacy Directive
European Union
EU AI Act - High Risk Provisions
EU
FTC Act Section 5
United States Federal
GDPR
European Union

Provision details

Document information
Document
ElevenLabs Privacy Policy (Superseded URL)
Entity
ElevenLabs
Tracking information
First captured by ConductAtlas
April 29, 2026
Text quoted from version
CA-V-007228, captured Sept. 30, 2026
Record ID
CA-P-045997
Document ID
CA-D-000450
Evidence Provenance
Source URL
Wayback Machine
Archived bytes SHA-256 (version CA-V-007228)
0c4c5ed7aeb78eee58deb3e890cc53f1a3a9535db41d2246e7bf0c593f253fa8
Analysis generated
May 21, 2026 01:48 UTC
Methodology
Evidence
✓ Excerpt found verbatim in version CA-V-007228 (checked Oct. 5, 2026)
Citation Record
Entity: ElevenLabs
Document: ElevenLabs Privacy Policy (Superseded URL)
Record ID: CA-P-045997
Version: CA-V-007228
Captured: 2026-09-30 01:02:05 UTC
SHA-256: 0c4c5ed7aeb78eee…
URL: https://conductatlas.com/platform/elevenlabs/elevenlabs-privacy-policy-superseded-url/provision/CA-P-045997/voice-verification-processing-including-biometric-data/
Accessed: Oct. 10, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

Other risks in this policy

Related Analysis

Get the research letter

Companies change their terms quietly. We read every version and catch what actually changed. One email a week on the changes that matter and what they mean.

Frequently Asked Questions

What does ElevenLabs's Voice Verification Processing Including Biometric Data clause do?

The classification of identity-verification Voice Data as Special Category or sensitive Personal Data triggers heightened legal protections under applicable data protection laws.

How does this clause affect you?

If ElevenLabs processes your Voice Data for identity verification, that data may be treated as biometric and Special Category or sensitive Personal Data, carrying additional legal protections.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 278 platforms. See the full comparison.

Is ConductAtlas affiliated with ElevenLabs?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by ElevenLabs.