EA · EA Privacy and Cookie Policy

Voice and Text Communication Monitoring

High severity
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Why it matters

Your in-game conversations are not private — EA can record and review them, and may take action against your account based on what you say.

Consumer impact

EA collects a wide range of personal data including gameplay behaviour, device identifiers, voice and text communications, billing information, and advertising interactions, which it shares with advertising partners for interest-based targeting both within EA services and on third-party websites. Your in-game communications may be monitored, recorded, and reviewed, and device fingerprinting is used for anti-cheat and fraud prevention purposes. You can opt out of targeted advertising and, if you are a California resident, opt out of the sale or sharing of your personal information by visiting EA's privacy settings at privacy.ea.com.

Applicable agencies

  • FTC
    The FTC has authority over deceptive practices relating to consumer privacy expectations, including undisclosed or misleading surveillance of communications.
    File a complaint →

Provision details

Document information
Document
EA Privacy and Cookie Policy
Entity
EA
Document last updated
March 24, 2026
Tracking information
First tracked
March 20, 2026
Last verified
March 20, 2026
Record ID
CA-P-001544
Document ID
CA-D-00306
Evidence Provenance
Source URL
Wayback Machine
SHA-256
6ef6b6ee185c651b01773460745644b56ff636b96bffeda4b0f814ee02ec3cac
Verified
✓ Snapshot stored   ✓ Change verified
How to Cite
ConductAtlas Policy Archive
Entity: EA | Document: EA Privacy and Cookie Policy | Record: CA-P-001544
Captured: 2026-03-20 04:18:30 UTC | SHA-256: 6ef6b6ee185c651b…
URL: https://conductatlas.com/platform/ea/ea-privacy-and-cookie-policy/voice-and-text-communication-monitoring/
Accessed: April 4, 2026
Classification
Severity
High
Categories

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