You can delete your Duolingo account at any time and request a copy of your data. Duolingo will remove your information unless it has a legal or business reason to keep it.
This analysis describes what Duolingo's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This provision establishes mechanisms for account termination and data portability, creating procedural pathways for users to exercise data deletion and export rights. The retention exceptions for legal, business, or security purposes define the scope of Duolingo's ongoing data obligations after account deletion.
The updated privacy policy no longer contains explicit language stating that Duolingo uses cookies to enhance user experience and analyze performance, or that it shares user information with social media, advertising, and analytics partners. The policy also no longer displays a 'Do Not Sell My Personal Information' button. These removals may affect the transparency of Duolingo's practices as disclosed in the policy document itself, though actual data practices may remain unchanged. Users should review the complete updated privacy policy to understand current disclosures about data collection and sharing.
View change record →The updated policy now discloses a new Math Tutor feature that processes audio through Apple for transcription; audio is deleted but text transcripts may be retained and shared with AI vendors. Duolingo also clarified that IP addresses may be retained longer than 30 days for paying subscribers specifically for payment processing and fraud prevention. The policy changed the Video Call feature from 'Duolingo offers' to 'Duolingo may offer', clarifying it is optional. You can disable FullStory and Session Replay activity recording using the Tracking toggle in app Settings.
View change record →Removal of specific account deletion and data portability procedures eliminates user-facing instructions for exercising important privacy rights, though these may have been moved to separate terms of service or support documentation.
View full change record →While you can request account deletion and data export, the 'business purposes' exception means some of your data may be retained by Duolingo even after you delete your account, reducing the completeness of deletion.
How other platforms handle this
After your account is deleted, we keep data about interactions you've had on our service to prevent abuse, ban evaders and others in an effort to protect and ensure the safety and security of our service and our members.
We keep information for as long as we need it to provide our products, comply with legal obligations, or for other legitimate purposes, such as to maintain safety, security, and integrity.
We retain your personal information for as long as necessary to provide our Services, comply with our legal obligations, resolve disputes, and enforce our agreements. Even after you close your account, we may retain certain information as required by law or for our legitimate business purposes.
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"You may request to delete your Duolingo account at any time. Upon deletion, we will delete or anonymize your personal information, unless we need to retain it for legal, business, or security purposes. You may also request a copy of your personal data in a commonly used, machine-readable format.— Excerpt from Duolingo's Duolingo Privacy Policy
REGULATORY FRAMEWORK: GDPR Art. 17 (right to erasure) with exceptions under Art. 17(3) for legal obligations; CCPA §1798.105 (right to delete) with statutory exceptions for legal compliance and security; CPRA requires disclosure of retention practices. FTC Act Section 5 applies to misleading deletion representations. Primary enforcers: EU DPAs, CPPA, FTC.
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This provision establishes mechanisms for account termination and data portability, creating procedural pathways for users to exercise data deletion and export rights. The retention exceptions for legal, business, or security purposes define the scope of Duolingo's ongoing data obligations after account deletion.
While you can request account deletion and data export, the 'business purposes' exception means some of your data may be retained by Duolingo even after you delete your account, reducing the completeness of deletion.
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