D&B can close your account immediately and without warning for a wide range of reasons, including simply filing a legal claim against D&B, and can ban you from creating a new account for at least a year.
This analysis describes what Dun & Bradstreet's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The provision allows account termination if a user files any claim involving D&B, which could be read as a deterrent to asserting legal rights; the enforceability of this specific trigger may vary by jurisdiction, particularly where consumer protection laws prohibit retaliation for exercising legal rights.
Interpretive note: The enforceability of the termination-upon-claim trigger varies by jurisdiction; some consumer protection statutes may prohibit penalizing users for exercising legal rights, and courts may decline to enforce this specific provision even where the broader termination right is valid.
If D&B decides your conduct violates its broadly worded standards, or if you file a legal claim against D&B, your account can be closed immediately without warning and you may be barred from creating a new one for a year or longer at D&B's sole discretion.
How other platforms handle this
If we become aware that a child has provided us with personal data without parental consent, we remove such data and terminate the child's account (except where we are required to retain all or a portion of such data for compliance purposes).
Where required by law, which may include in the Province of Québec, we will provide you with written notice of the suspension or deactivation of your account, including the reasons which led us to take such action.
we have adopted a policy of terminating, in appropriate circumstances, the accounts of users who repeatedly infringe the intellectual property rights of others.
"We may immediately terminate your Account, or suspend your access to your Account, in our sole discretion and, without notice, for conduct that we believe is: (i) illegal, fraudulent, harassing or abusive; (ii) a violation of this Agreement or any other policies or guidelines posted by D&B; or (iii) harmful to other users, third parties, or the business interests of D&B. Use of an Account for illegal, fraudulent or abusive purposes may be referred to law enforcement authorities without notice to you. If you file a claim against D&B, or a claim which in any way involves D&B, then we may terminate your Account. Upon termination of your Account by us for any of the above-mentioned reasons, (a) you may not establish a new Account for a period of one year (or such other duration as we may determine in our sole discretion) from the date of termination, (b) we will have no obligation to notify any third parties regarding such termination, and (c) you will be responsible for any damages that may result or arise out of termination of your Account.Excerpt from Dun & Bradstreet's D&B Terms of Use
REGULATORY LANDSCAPE: The clause permitting termination upon a user filing a claim against D&B may engage consumer protection statutes in multiple jurisdictions that prohibit retaliation or penalty for exercising legal rights.
Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.
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The provision allows account termination if a user files any claim involving D&B, which could be read as a deterrent to asserting legal rights; the enforceability of this specific trigger may vary by jurisdiction, particularly where consumer protection laws prohibit retaliation for exercising legal rights.
If D&B decides your conduct violates its broadly worded standards, or if you file a legal claim against D&B, your account can be closed immediately without warning and you may be barred from creating a new one for a year or longer at D&B's sole discretion.
ConductAtlas has identified this type of provision across 277 platforms. See the full comparison.
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