DraftKings offers a self-exclusion option that removes you from upcoming contests and refunds associated entry fees, with more information and account limitation tools available through its responsible gaming page.
This analysis describes what DraftKings's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
Self-exclusion is one of the few circumstances under which entry fees are refunded, and it represents a meaningful consumer protection tool for users who want to limit their gambling activity on the platform.
The updated terms establish that daily fantasy terms apply only to fantasy sports contests and explicitly exclude other DraftKings services like sportsbook, igaming, and horse racing. Illinois residents now face a minimum age requirement of 21 to open accounts and participate in contests, while the prior exception allowing 18-year-olds in Virginia who opened accounts before July 1, 2025 no longer applies. The terms now prohibit use of VPNs or attempts to disguise physical location while using the platform, treating such use as a terms violation. Additionally, DraftKings has reserved authority to transfer account funds across its affiliated platforms to meet regulatory or operational requirements without requiring advance notice for each transfer.
View change record →The removal of this low-severity responsible gaming provision is noteworthy as it eliminates explicit contractual commitment to self-exclusion procedures and refunds for excluded contests.
View full change record →If you choose to self-exclude, entry fees for upcoming contests you are removed from will be refunded, which is a notable exception to the otherwise categorical no-refund policy and provides a concrete financial protection for users exercising responsible gaming options.
How other platforms handle this
If Customer is entitled to a refund under this Agreement, Miro will refund any applicable fees to the Reseller and the Reseller will be solely responsible for refunding the appropriate amounts to Customer, unless otherwise specified.
For subscribers residing in Germany: You may terminate your subscription after it has renewed with a notice period of one month. Your right to terminate for cause remains unaffected.
If our mobile application fails to conform to any applicable warranty, you may notify Apple and Apple will refund the purchase price of the mobile application to you.
"Information about responsible gaming, including self-exclusion and self-limitation options, is available at: https://www.draftkings.com/responsible-gaming. If you self-exclude, you will be removed from any upcoming contests as set forth in the self-exclusion procedures available at: https://www.draftkings.com/account/selfexclusion, and any entry fees for such upcoming contests you are removed from will be refunded to you.Excerpt from DraftKings's Terms of Use
REGULATORY LANDSCAPE: Self-exclusion provisions in fantasy sports and gaming platforms engage state gaming regulatory requirements, many of which mandate responsible gaming programs including self-exclusion mechanisms.
Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.
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Self-exclusion is one of the few circumstances under which entry fees are refunded, and it represents a meaningful consumer protection tool for users who want to limit their gambling activity on the platform.
If you choose to self-exclude, entry fees for upcoming contests you are removed from will be refunded, which is a notable exception to the otherwise categorical no-refund policy and provides a concrete financial protection for users exercising responsible gaming options.
ConductAtlas has identified this type of provision across 178 platforms. See the full comparison.
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