Provision record
Disney+ · Disney+ Terms of Use · View original document ↗

Customer Service Cannot Modify Agreement Provisions

Medium severity Explicit document language Common · 296 of 352 platforms
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This analysis describes what Disney+'s agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

Clause Stability Stable

0
Changes
4
Months Monitored
Jul 10, 2026
First Seen
Jul 10, 2026
Last Seen
This clause type exists across 6356 other provisions on other platforms.

How other platforms handle this

Netflix Medium

In the event of any conflict between these Terms of Use and information provided by Customer Service or other portions of our websites, these Terms of Use will control.

Tinder Medium

These Terms, with the Privacy Policy, Cookie Policy, Community Guidelines, and Safety Tips and any Additional Terms Upon Purchase, contain the entire agreement between you and Tinder regarding the use of our Services.

ActiveCampaign Medium

These Terms constitute the entire agreement between you and ActiveCampaign relating to your access to and use of our Services. Any additional or different terms proposed by you in any purchase order, request for proposal or other document are hereby objected to...

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
Our customer service representatives are not authorized to modify any provision of this Agreement, either verbally or in writing.

Excerpt from Disney+'s Terms of Use

Provision details

Document information
Document
Disney+ Terms of Use
Entity
Disney+
Document last updated
May 5, 2026
Tracking information
First tracked
May 11, 2026
Last verified
May 11, 2026
Record ID
CA-P-022648
Document ID
CA-D-00083
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
787dc808e9c5cfc0219bdaee954222310c8a28eedb5ebc7bd2a69328ab6be338
Analysis generated
May 11, 2026 05:33 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Disney+
Document: Disney+ Terms of Use
Record ID: CA-P-022648
Captured: 2026-05-11 05:33:07 UTC
SHA-256: 787dc808e9c5cfc0…
URL: https://conductatlas.com/platform/disney/disney-terms-of-use/provision/CA-P-022648/customer-service-cannot-modify-agreement-provisions/
Accessed: Aug. 3, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does Disney+'s Customer Service Cannot Modify Agreement Provisions clause do?

The clause states: “Our customer service representatives are not authorized to modify any provision of this Agreement, either verbally or in writing.”

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 296 platforms. See the full comparison.

Is ConductAtlas affiliated with Disney+?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Disney+.