Provision record
Datadog · Datadog Terms of Use · View original document ↗

MSA Governs Service Use Not Site Terms

High severity High confidence Explicit document language Common · 297 of 352 platforms

Key Facts · in the document’s own words

What agreement are users who access or use the Service subject to?
“If you are accessing or using the Service – even if you are doing so through a free trial – then you are subject to Datadog's Master Subscription Agreement...”
Version CA-V-007196, captured Sept. 29, 2026 · live source ↗
Our reading, not the document’s words
Datadog requires users who access or use the Service—including through a free trial—to be subject to Datadog's Master Subscription Agreement rather than the Site Terms.
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This analysis describes what Datadog's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

Service users, including those on free trials, are governed by a separate agreement—the Master Subscription Agreement—which may impose different or additional obligations than the Site Terms.

Consumer impact (what this means for users)

Users who access or use the Service—including on a free trial—are bound by the Master Subscription Agreement rather than solely by these Terms.

How other platforms handle this

Duolingo Medium

If you access any third party website, service, or content from Duolingo, you understand that these Terms and Conditions and our Privacy Policy do not apply to your use of such sites.

Twitch Medium

The Terms of Service, which incorporate the Guidelines, is the entire agreement between you and Twitch relating to the subject matter herein and will not be modified except by a writing signed by authorized representatives of both parties...

Grubhub Medium

To the extent that the rules or terms of those promotions concerning the treatment of your personal information conflict with this Privacy Policy, the rules of those promotions will control.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
If you are accessing or using the Service – even if you are doing so through a free trial – then you are subject to Datadog's Master Subscription Agreement...

Excerpt from Datadog's Terms of Use

Provision details

Document information
Document
Datadog Terms of Use
Entity
Datadog
Date stated by the document
Oct. 25, 2024
As printed in Datadog’s text (version CA-V-007196), not a ConductAtlas date.
Tracking information
First captured by ConductAtlas
May 5, 2026
Text quoted from version
CA-V-007196, captured Sept. 29, 2026
Record ID
CA-P-049730
Document ID
CA-D-000545
Evidence Provenance
Source URL
Wayback Machine
Archived bytes SHA-256 (version CA-V-007196)
8e1cda91306d68fc78eb2914640d7cbba1f54c1da62294fd1a6e1cf78cd915f8
Analysis generated
May 21, 2026 01:57 UTC
Methodology
Evidence
✓ Excerpt found verbatim in version CA-V-007196 (checked Oct. 5, 2026)
Citation Record
Entity: Datadog
Document: Datadog Terms of Use
Record ID: CA-P-049730
Version: CA-V-007196
Captured: 2026-09-29 01:03:24 UTC
SHA-256: 8e1cda91306d68fc…
URL: https://conductatlas.com/platform/datadog/datadog-terms-of-use/provision/CA-P-049730/msa-governs-service-use-not-site-terms/
Accessed: Oct. 8, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does Datadog's MSA Governs Service Use Not Site Terms clause do?

Service users, including those on free trials, are governed by a separate agreement—the Master Subscription Agreement—which may impose different or additional obligations than the Site Terms.

How does this clause affect you?

Users who access or use the Service—including on a free trial—are bound by the Master Subscription Agreement rather than solely by these Terms.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 297 platforms. See the full comparison.

Is ConductAtlas affiliated with Datadog?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Datadog.