When businesses use Datadog's monitoring platform, Datadog is the processor and the business is the controller — meaning the business is legally responsible for ensuring the data it sends to Datadog is lawfully collected and processed.
This analysis describes what Datadog's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This clause clarifies the legal relationship between Datadog and its customers regarding data handling obligations, designating Datadog as a processor rather than controller. The allocation establishes that customers retain controller obligations, including obtaining lawful bases for data transfer and ensuring compliance with applicable data protection regulations.
If your employer or a company you use sends your personal data to Datadog's monitoring platform, that company — not Datadog — is primarily responsible under GDPR for ensuring your data is handled lawfully, meaning your rights requests should be directed to that company first.
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"When Datadog processes personal data in the context of providing its Services to customers, Datadog acts as a data processor on behalf of its customers, who are the data controllers. In such cases, the processing of personal data is governed by the agreement between Datadog and the customer, including the Data Processing Addendum. Customers are responsible for ensuring that they have the necessary rights and consents to provide personal data to Datadog for processing.Excerpt from Datadog's Privacy Policy
REGULATORY FRAMEWORK: The controller/processor distinction is governed by GDPR Art.
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This clause clarifies the legal relationship between Datadog and its customers regarding data handling obligations, designating Datadog as a processor rather than controller. The allocation establishes that customers retain controller obligations, including obtaining lawful bases for data transfer and ensuring compliance with applicable data protection regulations.
If your employer or a company you use sends your personal data to Datadog's monitoring platform, that company — not Datadog — is primarily responsible under GDPR for ensuring your data is handled lawfully, meaning your rights requests should be directed to that company first.
ConductAtlas has identified this type of provision across 279 platforms. See the full comparison.
No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Datadog.