The document states that Databricks publishes vulnerability remediation timeline commitments within the Security Addendum of the customer agreement, and that the company operates automated internal vulnerability management systems.
This analysis describes what Databricks's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This provision references specific remediation timeline commitments as a contractual obligation, but the actual timelines are not disclosed in this public document and must be reviewed in the Security Addendum, which creates a gap in publicly verifiable security commitments.
Interpretive note: The specific remediation timeline SLAs are not reproduced in this public document and can only be assessed by reviewing the Security Addendum of the applicable customer agreement.
Under these terms, the specific vulnerability remediation timelines that govern how quickly Databricks addresses security flaws affecting customer data are defined in the Security Addendum rather than this public disclosure, requiring customers to consult their agreement for the operative SLAs.
Cross-platform context
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Compare across platforms →"Detecting and quickly fixing vulnerable software that you rely on is among the most important responsibilities of any software or service provider. We take this responsibility seriously and share our remediation timeline commitments in our Security Addendum. Internally, we have automated vulnerability management to effectively track, prioritize, coordinate and remediate vulnerabilities in our environment.Excerpt from Databricks's Security Practices
(1) REGULATORY LANDSCAPE: Vulnerability remediation timelines for software and cloud service providers engage GDPR Article 32 obligations regarding appropriate technical measures, NIST Cybersecurity Framework patch management guidance, and FedRAMP continuous monitoring requirements.
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This provision references specific remediation timeline commitments as a contractual obligation, but the actual timelines are not disclosed in this public document and must be reviewed in the Security Addendum, which creates a gap in publicly verifiable security commitments.
Under these terms, the specific vulnerability remediation timelines that govern how quickly Databricks addresses security flaws affecting customer data are defined in the Security Addendum rather than this public disclosure, requiring customers to consult their agreement for the operative SLAs.
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