Coinbase · Coinbase User Agreement · View original document ↗

KYC/AML Identity Verification Requirements

Medium severity Unique · 0 of 343 platforms
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Recent governance activity Coinbase recorded 5 documented changes in the last 30 days.
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Document Record

What it is

To use Coinbase, you must provide your real identity and supporting documents, and Coinbase can request more information at any time if required by law or if they suspect any illegal activity connected to your account.

This analysis describes what Coinbase's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

The clause establishes Coinbase's operational framework for regulatory compliance with anti-money laundering and counter-terrorism financing obligations. It defines the conditions under which the platform may enforce enhanced due diligence procedures to satisfy legal and regulatory requirements.

Recent Activity

This document changed recently

High May 15, 2026

The updated terms establish a new arrangement for USDC designated as 'Secured USDC' in connection with the Coinbase One Card. Under the revised language, if you designate USDC in your wallet as Secured USDC, you agree that Coinbase may transfer that amount to a third party designated as the secured party, and you will be restricted from withdrawing or transferring those funds. Additionally, the secured party's instructions to Coinbase regarding those assets take priority over any conflicting instructions you provide. The agreement states that you consent to all such permitted transfers. This arrangement operates independently of amounts owed to Coinbase, meaning Secured USDC will not be debited to satisfy debts you owe to Coinbase.

View change record →
Medium May 2, 2026

The updated terms eliminate language that previously allowed Coinbase to restrict your withdrawals if you designated USDC as Secured USDC and to comply with third-party secured party instructions without your consent. Under the revised agreement, Coinbase will not transfer, loan, or otherwise handle your Supported Digital Assets except as required by law or as you instruct. This means the One Card Secured USDC mechanism is no longer integrated into the core asset protection clause, and users no longer face withdrawal restrictions or loss of instruction authority tied to that designation. If you currently hold Secured USDC under a separate One Card cardholder agreement, that agreement remains in effect but is no longer cross-referenced in the main User Agreement's asset protection section.

View change record →
Medium May 1, 2026

The updated terms establish a new exception to the prior prohibition on transferring user digital assets. Previously, Coinbase stated it would not transfer assets except as required by law or per user instruction. The revised language now permits Coinbase to transfer USDC designated as 'Secured USDC' to third parties pursuant to a Coinbase One Card cardholder agreement. Users who elect to use this feature agree they will be restricted from withdrawing or transferring the secured portion, and they consent to Coinbase following instructions from a designated secured party without further user approval, even if those instructions conflict with the user's own orders to Coinbase. The full terms of this arrangement are stated to be in Appendix 4, which is not included in this summary.

View change record →

Clause Stability Mostly Stable

1
Change
3
Months Monitored
Apr 27, 2026
First Seen
Apr 27, 2026
Last Seen
This clause has changed once in 3 months of monitoring.

Change history

removed May 15, 2026

Removal of this specific KYC/AML verification provision and its replacement with broader user compliance obligations shifts the framework from Coinbase-imposed verification requirements to user-affirmed compliance responsibilities.

View full change record →

Consumer impact (what this means for users)

Consumers must provide government-issued identity documents and financial information as a condition of service, and Coinbase may request additional documentation at any time — including during active account use — potentially freezing access to funds until verification is complete.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Export Your Data
    California residents and others with applicable data rights can request a copy of the personal data Coinbase holds about them, including identity verification documents, by submitting a data access request through the Coinbase Privacy page or Help Center.

Cross-platform context

See how other platforms handle KYC/AML Identity Verification Requirements and similar clauses.

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▸ View Original Clause Language DOCUMENT RECORD
"
Before you are permitted to use the Coinbase Services, you must register for a Coinbase account and verify your identity. Coinbase may require you to provide additional information and documents at the request of any competent authority or in case of the application of any applicable law or regulation, including laws related to anti-laundering (money) or for counteracting financing of terrorism. Coinbase may also require you to provide additional information and documents in cases where it has reasons to believe that your transactions are connected to money laundering, terrorism financing, or other illegal activities.

— Excerpt from Coinbase's Coinbase User Agreement

ConductAtlas Analysis

Institutional analysis (Compliance & governance intelligence)

REGULATORY FRAMEWORK: This provision reflects obligations under the Bank Secrecy Act (31 U.S.C. § 5311 et seq.), FinCEN's Customer Identification Program rules (31 C.F.R. § 1020.220), FinCEN's 2013 virtual currency guidance (FIN-2013-G001), and OFAC's sanctions compliance requirements (31 C.F.R. Parts 500-598). The collection and retention of identity documents also implicates the CCPA (Cal. Civ. Code § 1798.100) for California residents, GLBA privacy provisions (15 U.S.C. § 6801 et seq.), and state biometric privacy laws (e.g., Illinois BIPA, 740 ILCS 14/1 et seq.) if biometric facial recognition is used in the verification process.

Full compliance analysis

Regulatory citations, enforcement risk, and due diligence action items.

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Applicable agencies

  • FTC
    The FTC has jurisdiction over the privacy and security of personal data collected during KYC processes under Section 5 and the Gramm-Leach-Bliley Act's Safeguards Rule.
    File a complaint →
  • State AG
    State attorneys general enforce state biometric privacy laws (e.g., Illinois BIPA) and state consumer data protection statutes applicable to the collection and storage of identity verification documents.
    File a complaint →

Provision details

Document information
Document
Coinbase User Agreement
Entity
Coinbase
Document last updated
May 5, 2026
Tracking information
First tracked
April 27, 2026
Last verified
April 27, 2026
Record ID
CA-P-003282
Document ID
CA-D-00047
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
516f4de6cc9bd5ec45d7bb576cc54d50e077ccea2137db72e7f96f02959c7d31
Analysis generated
April 27, 2026 11:16 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Coinbase
Document: Coinbase User Agreement
Record ID: CA-P-003282
Captured: 2026-04-27 11:16:55 UTC
SHA-256: 516f4de6cc9bd5ec…
URL: https://conductatlas.com/platform/coinbase/coinbase-user-agreement/kycaml-identity-verification-requirements/
Accessed: June 18, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does Coinbase's KYC/AML Identity Verification Requirements clause do?

The clause establishes Coinbase's operational framework for regulatory compliance with anti-money laundering and counter-terrorism financing obligations. It defines the conditions under which the platform may enforce enhanced due diligence procedures to satisfy legal and regulatory requirements.

How does this clause affect you?

Consumers must provide government-issued identity documents and financial information as a condition of service, and Coinbase may request additional documentation at any time — including during active account use — potentially freezing access to funds until verification is complete.

Is ConductAtlas affiliated with Coinbase?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Coinbase.