Even if Chegg causes significant harm — such as a data breach or service failure — you can only recover up to what you paid in the prior six months, which may be far less than your actual losses.
Chegg's terms significantly limit consumers' legal options by requiring mandatory binding arbitration and waiving class action rights, meaning users cannot sue Chegg in court or join group lawsuits. Subscriptions auto-renew and Chegg limits its financial liability to the amount paid in the prior six months, capping potential compensation in disputes. You can opt out of the arbitration clause by sending a written notice to Chegg within 30 days of agreeing to the terms.