Open-ended retention periods mean Chegg may hold your personal data indefinitely unless you take action to delete your account or request data erasure, which limits your practical control over your information.
Chegg collects broad categories of personal data — including sensitive information, device identifiers, usage patterns, and inferred characteristics — and shares or sells some of this data with advertising partners and business affiliates, which can affect your privacy and control over your personal information. Users who are minors receive additional protections under COPPA, and Chegg states it does not knowingly collect data from children under 13 without parental consent. You can opt out of the sale or sharing of your personal data by visiting Chegg's 'Do Not Sell or Share My Personal Information' link available on its website.