Chegg · Chegg Privacy Policy

CCPA/CPRA Consumer Rights (Access, Deletion, Correction, Opt-Out)

High severity
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Why it matters

These are legally enforceable rights under California law, meaning Chegg must respond to valid requests within 45 days and cannot discriminate against you for exercising them.

Consumer impact

Chegg collects broad categories of personal data — including sensitive information, device identifiers, usage patterns, and inferred characteristics — and shares or sells some of this data with advertising partners and business affiliates, which can affect your privacy and control over your personal information. Users who are minors receive additional protections under COPPA, and Chegg states it does not knowingly collect data from children under 13 without parental consent. You can opt out of the sale or sharing of your personal data by visiting Chegg's 'Do Not Sell or Share My Personal Information' link available on its website.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Delete Your Data
    Visit privacy.chegg.com and submit a data deletion, access, or correction request. Chegg is required to respond within 45 days under California law. You may also email privacy@chegg.com with your request.
  • Export Your Data
    Submit a 'Right to Know' request at privacy.chegg.com to receive a copy of the personal information Chegg has collected about you. You may also email privacy@chegg.com to initiate this request.

Applicable agencies

  • State AG
    The California Attorney General and the California Privacy Protection Agency (CPPA) enforce CCPA/CPRA consumer rights against businesses like Chegg.
    File a complaint →

Provision details

Document information
Document
Chegg Privacy Policy
Entity
Chegg
Document last updated
March 24, 2026
Tracking information
First tracked
March 24, 2026
Last verified
March 24, 2026
Record ID
CA-P-001826
Document ID
CA-D-00395
Evidence Provenance
Source URL
Wayback Machine
SHA-256
428ddcc20313367b65d55484c1d59c1a629728a2b3afba2c723bff8d40481729
Verified
✓ Snapshot stored   ✓ Change verified
How to Cite
ConductAtlas Policy Archive
Entity: Chegg | Document: Chegg Privacy Policy | Record: CA-P-001826
Captured: 2026-03-24 07:57:12 UTC | SHA-256: 428ddcc20313367b…
URL: https://conductatlas.com/platform/chegg/chegg-privacy-policy/ccpacpra-consumer-rights-access-deletion-correction-opt-out/
Accessed: April 4, 2026
Classification
Severity
High
Categories

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