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"The Service Provider/driver doesn't have to agree to any changes to the Journey that you request in person. If they do, they may charge extra.Excerpt from Booking.com's Terms and Conditions
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The clause states: “The Service Provider/driver doesn't have to agree to any changes to the Journey that you request in person. If they do, they may charge extra.”
ConductAtlas has identified this type of provision across 297 platforms. See the full comparison.
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