Provision record
Booking.com · Booking.com Terms and Conditions · View original document ↗

Reward claim must be made within 12 months

Uncommon · 30 of 343 platforms
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This analysis describes what Booking.com's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

How other platforms handle this

McDonald's

If you believe points from your qualifying purchase were incorrectly calculated, you must notify McDonald's within six (6) months of the qualifying purchase by providing your receipt to McDonald's Customer Care.

Teachable

Teachable Creators enrolled in a plan without the payment of a subscription fee shall not be eligible to receive any payout whatsoever within 14 days of any payment to Creators.

Kajabi

Two days prior to each automated payout, Kajabi will send you an email summarizing the scheduled payout. It is your responsibility to review this notice and confirm that the details are correct...

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
If you didn't receive a Reward that you should have, contact our Customer Service team no more than 12 months after you did what you believe qualified you for it...If you don't do this within 12 months, you will automatically be ineligible for the Reward

Excerpt from Booking.com's Terms and Conditions

Provision details

Document information
Document
Booking.com Terms and Conditions
Entity
Booking.com
Tracking information
First captured by ConductAtlas
April 1, 2026
Text quoted from version
CA-V-005085, captured July 19, 2026
Record ID
CA-P-076595
Document ID
CA-D-000237
Evidence Provenance
Source URL
Wayback Machine
Extracted-text SHA-256 (version CA-V-005085)
7681dcea7076649581fc9fe61008f0afc91aa76bb835077c4463e1674f4c59c2
Analysis generated
May 12, 2026 13:06 UTC
Methodology
Evidence
✓ Excerpt found in version CA-V-005085, captured July 19, 2026 (checked Oct. 5, 2026)
Not the current version. The document's current version is CA-V-007731, captured Oct. 21, 2026; this clause has not been re-checked against it.
Citation Record
Entity: Booking.com
Document: Booking.com Terms and Conditions
Record ID: CA-P-076595
Version: CA-V-005085
Captured: 2026-07-19 21:23:26 UTC
SHA-256: 7681dcea70766495…
URL: https://conductatlas.com/platform/bookingcom/bookingcom-terms-and-conditions/provision/CA-P-076595/reward-claim-must-be-made-within-12-months/
Accessed: Nov. 1, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Categories

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Frequently Asked Questions

What does Booking.com's Reward claim must be made within 12 months clause do?

The clause states: “If you didn't receive a Reward that you should have, contact our Customer Service team no more than 12 months after you did what you believe qualified you for it...If you don't do this within 12 months, you will automatically be ineligible for the Reward”

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 30 platforms. See the full comparison.

Is ConductAtlas affiliated with Booking.com?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Booking.com.