Provision record
Booking.com · Booking.com Terms and Conditions · View original document ↗

60-day internal review period before arbitration may proceed

Medium severity Explicitdocumentlanguage Common · 210 of 352 platforms
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This analysis describes what Booking.com's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

Clause Stability Stable

0
Changes
3
Months Monitored
Jul 19, 2026
First Seen
Jul 19, 2026
Last Seen
This clause type exists across 2638 other provisions on other platforms.

How other platforms handle this

Chegg Medium

If you prevail in arbitration, you may seek an award of reasonable attorneys' fees and expenses, to the extent permitted under applicable law.

Microsoft Copilot Medium

you must first send an individualized Notice of Dispute to Microsoft Corporation...This Notice of Dispute is a prerequisite to initiating any arbitration.

Lyft Medium

A party who intends to initiate arbitration may first send to the other a written notice of the dispute ("Informal Notice") to allow the parties 60 days ... to attempt to negotiate the dispute, claim, or controversy.

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▸ View Original Clause Language DOCUMENT RECORD
"
If the parties are unable to resolve the complaint within 60 days of the start of the Internal Review Procedure, either party may seek relief as laid out in this Arbitration Agreement.

Excerpt from Booking.com's Terms and Conditions

Provision details

Document information
Document
Booking.com Terms and Conditions
Entity
Booking.com
Document last updated
May 5, 2026
Tracking information
First tracked
May 12, 2026
Last verified
July 9, 2026
Record ID
CA-P-076630
Document ID
CA-D-00237
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
7d5660a32caa6b2f753e92d878682f527057cfec166e387b5d612b2b1307f7fa
Analysis generated
May 12, 2026 13:06 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Booking.com
Document: Booking.com Terms and Conditions
Record ID: CA-P-076630
Captured: 2026-05-12 13:06:56 UTC
SHA-256: 7d5660a32caa6b2f…
URL: https://conductatlas.com/platform/bookingcom/bookingcom-terms-and-conditions/provision/CA-P-076630/60-day-internal-review-period-before-arbitration-may-proceed/
Accessed: July 25, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does Booking.com's 60-day internal review period before arbitration may proceed clause do?

The clause states: “If the parties are unable to resolve the complaint within 60 days of the start of the Internal Review Procedure, either party may seek relief as laid out in this Arbitration Agreement.”

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 210 platforms. See the full comparison.

Is ConductAtlas affiliated with Booking.com?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Booking.com.