This analysis describes what Booking.com's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This clause defines the scope of permissible use and establishes intellectual property boundaries. It creates operational restrictions on how platform content can be accessed and deployed, particularly for commercial applications or competitive purposes.
Booking.com users can no longer read the full Terms and Conditions that govern their use of the platform and their rights when booking travel accommodations. Previously, users could review over 1,500 sentences of terms covering dispute resolution, cancellation rights, liability, and other critical protections. The replacement of the terms page with a security challenge page means the binding contractual language is not currently accessible in readable form. Users who wish to understand their rights and obligations should attempt to access the terms through alternative means, such as contacting Booking.com customer support to request the full text of the current Terms and Conditions.
View change record →Booking.com's updated Terms now make clear that three separate documents—the Terms of Service, How We Work, and Content Standards and Guidelines—together form the binding contract between you and the platform. Previously, the terms page was inaccessible due to a technical authentication screen. The updated language emphasizes that by using the platform, you consent to all three documents, and that if a booking fails, you should consult Section A16 for your options. This consolidation of contractual documents into three separate sources may make it less obvious what rights and obligations you are accepting compared to a single comprehensive terms document.
View change record →Booking.com removed a footer link that provided direct access to opt-out controls for data sales and sharing. This does not necessarily eliminate the underlying right to opt out, but it removes a prominent, easy-to-find disclosure mechanism that many privacy laws require companies to make available. Consumers may still be able to exercise opt-out rights through account settings or privacy notice submissions, but they must now actively search for these options rather than finding them in the footer navigation.
View change record →Users are authorized to access and view platform content for personal, non-commercial use. The terms prohibit users from extracting, scraping, or reproducing content for commercial purposes, and require express written consent before using Booking.com's name or trademarks in meta tags or hidden text.
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You agree not to post, upload, publish, submit or transmit any content that: (i) infringes, misappropriates or violates a third party's patent, copyright, trademark, trade secret, moral rights or other intellectual property rights, or rights of publicity or privacy; (ii) violates, or encourages any ...
You must not, and must not allow others to: Create content, products, or services using any part of the End User Services
engage in any of the foregoing in connection with the use, creation, development, modification, prompting, fine-tuning, training, testing, benchmarking or validation of any machine learning tool, model, system, algorithm, product or other technology.
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"The content of our platform is owned by Booking.com or its content suppliers and is protected by copyright and database right laws worldwide. You may access and use the content for personal, non-commercial purposes only. Any scraping, data mining, extraction, or reproduction of the content of the platform for commercial purposes is strictly prohibited. You may not use any meta tags or any other 'hidden text' utilizing Booking.com's name or trademarks without our express written consent.— Excerpt from Booking.com's Booking.com Terms and Conditions
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This clause defines the scope of permissible use and establishes intellectual property boundaries. It creates operational restrictions on how platform content can be accessed and deployed, particularly for commercial applications or competitive purposes.
Users are authorized to access and view platform content for personal, non-commercial use. The terms prohibit users from extracting, scraping, or reproducing content for commercial purposes, and require express written consent before using Booking.com's name or trademarks in meta tags or hidden text.
No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Booking.com.