This analysis describes what Booking.com's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
How other platforms handle this
Payment of all filing, administration, and arbitrator fees will be governed by the AAA's rules, unless otherwise stated in this Arbitration Agreement.
If you are an individual using the Sites for your personal or household use, you are a "Consumer", and the then-current version of the AAA's Consumer Arbitration Rules...will apply to any arbitration...
If we are unable to resolve the Dispute, either of us may commence arbitration with National Arbitration and Mediation ("NAM") under its Comprehensive Dispute Resolution Rules and Procedures...
"Arbitration shall be initiated through and administered by the American Arbitration Association ("AAA")...Booking.com agrees to pay all filing, administration, and arbitrator fees, other than the initial filing fee to be paid by youExcerpt from Booking.com's Terms and Conditions
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561 arbitration provisions across 197 platforms. ConductAtlas tracks how dispute resolution is being restructured across the internet.
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The clause states: “Arbitration shall be initiated through and administered by the American Arbitration Association ("AAA")...Booking.com agrees to pay all filing, administration, and arbitrator fees, other than the initial filing fee to be paid by you”
ConductAtlas has identified this type of provision across 196 platforms. See the full comparison.
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