Provision record
Booking.com · Booking.com Terms and Conditions · View original document ↗

Guest must take care of accommodation and report damage

Medium severity Explicit document language Common · 297 of 352 platforms
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This analysis describes what Booking.com's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

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▸ View Original Clause Language DOCUMENT RECORD
"
Take care of the Accommodation and its furniture, fixtures, electronics, and other contents, and leave things in the same state they were in when you got there. If anything is broken, damaged, or lost, make sure you report it to the staff there as soon as you can

Excerpt from Booking.com's Terms and Conditions

Provision details

Document information
Document
Booking.com Terms and Conditions
Entity
Booking.com
Tracking information
First captured by ConductAtlas
April 1, 2026
Text quoted from version
CA-V-005085, captured July 19, 2026
Record ID
CA-P-076661
Document ID
CA-D-000237
Evidence Provenance
Source URL
Wayback Machine
Extracted-text SHA-256 (version CA-V-005085)
7681dcea7076649581fc9fe61008f0afc91aa76bb835077c4463e1674f4c59c2
Analysis generated
May 12, 2026 13:06 UTC
Methodology
Evidence
✓ Excerpt found verbatim in version CA-V-005085 (checked Oct. 5, 2026)
Citation Record
Entity: Booking.com
Document: Booking.com Terms and Conditions
Record ID: CA-P-076661
Version: CA-V-005085
Captured: 2026-07-19 21:23:26 UTC
SHA-256: 7681dcea70766495…
URL: https://conductatlas.com/platform/bookingcom/bookingcom-terms-and-conditions/provision/CA-P-076661/guest-must-take-care-of-accommodation-and-report-damage/
Accessed: Oct. 8, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does Booking.com's Guest must take care of accommodation and report damage clause do?

The clause states: “Take care of the Accommodation and its furniture, fixtures, electronics, and other contents, and leave things in the same state they were in when you got there. If anything is broken, damaged, or lost, make sure you report it to the staff there as soon as you can”

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 297 platforms. See the full comparison.

Is ConductAtlas affiliated with Booking.com?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Booking.com.