Provision record
Booking.com · Booking.com Terms and Conditions · View original document ↗

Damage policy allows provider 14 days to submit claim

Medium severity Explicit document language Common · 297 of 352 platforms
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This analysis describes what Booking.com's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

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▸ View Original Clause Language DOCUMENT RECORD
"
instead of charging you for it directly, the Service Provider will have 14 days to submit a damage payment request through our Platform under your reservation number

Excerpt from Booking.com's Terms and Conditions

Provision details

Document information
Document
Booking.com Terms and Conditions
Entity
Booking.com
Tracking information
First captured by ConductAtlas
April 1, 2026
Text quoted from version
CA-V-005085, captured July 19, 2026
Record ID
CA-P-076667
Document ID
CA-D-000237
Evidence Provenance
Source URL
Wayback Machine
Extracted-text SHA-256 (version CA-V-005085)
7681dcea7076649581fc9fe61008f0afc91aa76bb835077c4463e1674f4c59c2
Analysis generated
May 12, 2026 13:06 UTC
Methodology
Evidence
✓ Excerpt found verbatim in version CA-V-005085 (checked Oct. 5, 2026)
Citation Record
Entity: Booking.com
Document: Booking.com Terms and Conditions
Record ID: CA-P-076667
Version: CA-V-005085
Captured: 2026-07-19 21:23:26 UTC
SHA-256: 7681dcea70766495…
URL: https://conductatlas.com/platform/bookingcom/bookingcom-terms-and-conditions/provision/CA-P-076667/damage-policy-allows-provider-14-days-to-submit-claim/
Accessed: Oct. 8, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does Booking.com's Damage policy allows provider 14 days to submit claim clause do?

The clause states: “instead of charging you for it directly, the Service Provider will have 14 days to submit a damage payment request through our Platform under your reservation number”

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 297 platforms. See the full comparison.

Is ConductAtlas affiliated with Booking.com?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Booking.com.