This analysis describes what Best Buy's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The license is perpetual and irrevocable, meaning users cannot later withdraw permission for Best Buy to use content they have submitted, and Best Buy pays nothing for that use.
Interpretive note: The excerpt is truncated; the full range of information types covered by the license may be broader than what is stated.
The updated terms establish a new regulatory framework for Digital Agents (AI and automated software) accessing Best Buy's website and services. Users who authorize Digital Agents must ensure they identify themselves in HTTP requests, comply with Best Buy's published guidelines, and operate transparently without mimicking human behavior or circumventing security mechanisms like CAPTCHAs. Best Buy reserves the right to limit, restrict, suspend, block, or ban any Digital Agent at its sole discretion for any or no reason and with or without notice. Additionally, the revised arbitration procedures now require dispute notices to be personally signed by the initiating party and their counsel (if represented), include specific documentation such as purchase receipts and interaction details, and be filed through JAMS rather than AAA. These changes materially alter how disputes are initiated and processed, imposing stricter procedural requirements before arbitration can commence.
View change record →Readers grant Best Buy a permanent, irrevocable, free, and transferable license to exploit any information they provide in a wide range of ways.
How other platforms handle this
User grants to Stripe...a perpetual, worldwide, non-exclusive, irrevocable, royalty-free license to use that Feedback for any purpose.
We do not sell that content; it is yours.
As between you and Canva, you own all right, title and interest in and to your User Content.
"You hereby grant Best Buy a perpetual, irrevocable, royalty-free, transferable right and license to use, copy, modify, adapt, translate, reproduce, transmit, publish, display, delete, create derivative works from, and distribute any information...Excerpt from Best Buy's Terms of Use
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The license is perpetual and irrevocable, meaning users cannot later withdraw permission for Best Buy to use content they have submitted, and Best Buy pays nothing for that use.
Readers grant Best Buy a permanent, irrevocable, free, and transferable license to exploit any information they provide in a wide range of ways.
ConductAtlas has identified this type of provision across 249 platforms. See the full comparison.
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