Provision record
Auth0 · Auth0 Terms of Service · View original document ↗

Feedback License Grant

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Document Record

What it is

The terms establish that any feedback, suggestions, or enhancement requests provided to Okta are treated as non-confidential, grant Okta a permanent irrevocable license to use or incorporate such feedback into its products and services, and do not create any fiduciary or other obligation on Okta's part.

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This analysis describes what Auth0's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This provision establishes that product feedback or suggestions submitted to Okta are not treated as confidential or proprietary, and that Okta may freely incorporate such feedback into its products without compensation or acknowledgment. Users providing product improvement ideas should note that this provision applies to feedback shared outside of formal NDA or confidentiality arrangements.

Consumer impact (what this means for users)

The agreement states that any feedback provided to Okta, including product suggestions or enhancement requests, is non-confidential and subject to an irrevocable, perpetual, royalty-free license. Okta has no obligation to use or credit such feedback.

Cross-platform context

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▸ View Original Clause Language DOCUMENT RECORD
"
If you provide or otherwise make available to Okta any suggestions, enhancement requests, recommendations, corrections, or other feedback ('Feedback'), whether related to the Site or otherwise, then these Terms and Additional Terms applicable to Submissions will also apply to such Feedback, and you hereby acknowledge and agree that such Feedback is not confidential information and that your provision of such Feedback is gratuitous, unsolicited and without restriction, and does not place Okta under any fiduciary or other obligation. For Feedback not governed by these Terms or Additional Terms, you hereby grant to Okta an irrevocable, perpetual, sublicensable, transferable, non-exclusive, and royalty-free, and worldwide license, to use or incorporate into its products and services any Feedback.

Excerpt from Auth0's Terms of Service

ConductAtlas Analysis

Institutional analysis (regulatory & governance intelligence)

(1) REGULATORY LANDSCAPE: The feedback provision does not directly implicate specific regulatory frameworks but may interact with IP ownership provisions in employment agreements or organizational confidentiality policies where feedback is provided by employees or contractors.

Insight

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Provision details

Document information
Document
Auth0 Terms of Service
Entity
Auth0
Document last updated
May 5, 2026
Tracking information
First tracked
May 7, 2026
Last verified
July 9, 2026
Record ID
CA-P-014539
Document ID
CA-D-00691
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
78fc06cbad5f6995e5ebf7ecfc9a1b82a4bd5249682c959dc94a5c493a12ccad
Analysis generated
May 7, 2026 22:42 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Auth0
Document: Auth0 Terms of Service
Record ID: CA-P-014539
Captured: 2026-05-07 22:42:07 UTC
SHA-256: 78fc06cbad5f6995…
URL: https://conductatlas.com/platform/auth0/auth0-terms-of-service/provision/CA-P-014539/feedback-license-grant/
Accessed: Sept. 26, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Low
Categories

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Frequently Asked Questions

What does Auth0's Feedback License Grant clause do?

This provision establishes that product feedback or suggestions submitted to Okta are not treated as confidential or proprietary, and that Okta may freely incorporate such feedback into its products without compensation or acknowledgment. Users providing product improvement ideas should note that this provision applies to feedback shared outside of formal NDA or confidentiality arrangements.

How does this clause affect you?

The agreement states that any feedback provided to Okta, including product suggestions or enhancement requests, is non-confidential and subject to an irrevocable, perpetual, royalty-free license. Okta has no obligation to use or credit such feedback.

Is ConductAtlas affiliated with Auth0?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Auth0.