Provision record
Auth0 · Auth0 Terms of Service · View original document ↗

SMS Alerts ATDS Consent

Medium severity High confidence Explicit document language Unique · 0 of 352 platforms
Stay ahead of the changes
Track Auth0 and get the diff the day its terms change.
Share 𝕏 Share in Share 🔒 PDF
Document Record

What it is

The terms disclose that opting into Okta's SMS alert service constitutes consent to receive messages via an automatic telephone dialing system. The service is available to current Okta customers and is not a condition of purchase. Users must be over age 13 to subscribe.

ⓘ

This analysis describes what Auth0's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This provision establishes express ATDS consent through the opt-in process, which is a material disclosure under the Telephone Consumer Protection Act. The terms also clarify that SMS consent is not a condition of purchase, aligning with TCPA requirements.

Consumer impact (what this means for users)

Under this clause, opting into Okta Alerts constitutes consent to receive automated text messages. Users can withdraw consent at any time by texting STOP to 65820. Standard message and data rates from the user's carrier may apply.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Opt Out of Arbitration
    Text STOP to 65820 to stop receiving Okta Alerts SMS messages. You will receive a confirmation text. Alternatively, contact Okta support at (800) 219-0964.

Cross-platform context

See how other platforms handle SMS Alerts ATDS Consent and similar clauses.

Compare across platforms →
▸ View Original Clause Language DOCUMENT RECORD
"
Subscribe to receive trust notifications from Okta regarding outages and incidents. Subscription is available for current Okta customers when they log in via https://status.okta.com/. Message frequency varies. Message and data rates may apply. By opting in to this service, you consent to receive mobile text alerts using an automatic telephone dialing system. Consent to receive marketing text messages is not required as a condition of purchasing any goods or services. By signing up, you are confirming you are over the age of 13.

Excerpt from Auth0's Terms of Service

ConductAtlas Analysis

Institutional analysis (regulatory & governance intelligence)

(1) REGULATORY LANDSCAPE: This provision directly implicates the Telephone Consumer Protection Act, enforced by the Federal Communications Commission, which governs consent requirements for automated telephone dialing systems used to send commercial or informational text messages.

Insight

Unlock the full institutional analysis

Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.

Applicable agencies

  • Federal Trade Commission (ftc)
    Oversees unfair or deceptive business practices and can investigate companies that mislead consumers about data collection, sharing, or use.
    Who can file: Anyone affected by the company's practices (US or international)
    What you need: Your account details, a timeline of relevant events, and a description of the specific issue
    What to expect: Complaints inform FTC enforcement priorities and investigations but do not result in individual resolution or compensation
    File a complaint →

Provision details

Document information
Document
Auth0 Terms of Service
Entity
Auth0
Document last updated
May 5, 2026
Tracking information
First tracked
May 7, 2026
Last verified
July 9, 2026
Record ID
CA-P-014537
Document ID
CA-D-00691
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
78fc06cbad5f6995e5ebf7ecfc9a1b82a4bd5249682c959dc94a5c493a12ccad
Analysis generated
May 7, 2026 22:42 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Auth0
Document: Auth0 Terms of Service
Record ID: CA-P-014537
Captured: 2026-05-07 22:42:07 UTC
SHA-256: 78fc06cbad5f6995…
URL: https://conductatlas.com/platform/auth0/auth0-terms-of-service/provision/CA-P-014537/sms-alerts-atds-consent/
Accessed: Sept. 26, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

Other risks in this policy

Get the research letter

Companies change their terms quietly. We read every version and catch what actually changed. One email a week on the changes that matter and what they mean.

Frequently Asked Questions

What does Auth0's SMS Alerts ATDS Consent clause do?

This provision establishes express ATDS consent through the opt-in process, which is a material disclosure under the Telephone Consumer Protection Act. The terms also clarify that SMS consent is not a condition of purchase, aligning with TCPA requirements.

How does this clause affect you?

Under this clause, opting into Okta Alerts constitutes consent to receive automated text messages. Users can withdraw consent at any time by texting STOP to 65820. Standard message and data rates from the user's carrier may apply.

Is ConductAtlas affiliated with Auth0?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Auth0.