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The agreement states that any unused credits issued as part of a membership plan or promotional offer expire immediately when the membership is cancelled or terminated, with no residual redemption period.
This analysis describes what Audible's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This provision establishes that credits forfeited immediately upon cancellation have no cash value and are non-refundable, meaning users who cancel memberships with accumulated unused credits forfeit those credits without compensation.
Interpretive note: Application of state stored value and gift card statutes to membership credits depends on jurisdiction-specific definitions and enforcement context.
The agreement establishes that credits accumulated under a membership plan expire immediately upon cancellation with no grace period, and the terms state credits have no cash value and are non-refundable. Users considering cancellation should be aware that unused credits will not carry over or be redeemable after the cancellation date.
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"Credits expire immediately upon the cancellation or termination of your membership unless used prior to cancellation or termination.Excerpt from Audible's Conditions of Use
1. REGULATORY LANDSCAPE: The immediate forfeiture of credits upon cancellation, combined with the statement that credits have no cash value, may engage state gift card and stored value laws in certain jurisdictions. California's gift card law and similar statutes in other states impose restrictions on expiration of stored value; however, the applicability to loyalty or promotional credits rather than purchased gift cards varies by jurisdiction and enforcement context. 2. GOVERNANCE EXPOSURE: Medium. The provision's combined assertion that credits are non-refundable, have no cash value, and expire immediately upon cancellation creates potential exposure under state consumer protection frameworks that may limit forfeiture of purchased or earned promotional value. The exposure level depends on whether applicable state law treats membership credits as stored value subject to anti-forfeiture provisions. 3. JURISDICTION FLAGS: California, New York, and other states with stored value or gift card statutes create heightened exposure if credits are deemed subject to those frameworks. The applicability depends on how credits are characterized (earned benefit vs. purchased value) and the specific statutory definitions in each jurisdiction. 4. CONTRACT AND VENDOR IMPLICATIONS: No direct vendor or B2B contract implications are apparent from this provision. The provision is a direct consumer-facing term with operational implications for membership cancellation workflows. 5. COMPLIANCE CONSIDERATIONS: Compliance teams should evaluate whether the immediate forfeiture mechanism satisfies applicable state stored value and consumer protection requirements. Point-of-cancellation disclosure workflows should confirm that users are notified of imminent credit expiration before cancellation is finalized, which may reduce regulatory exposure under deceptive practices frameworks.
This provision establishes that credits forfeited immediately upon cancellation have no cash value and are non-refundable, meaning users who cancel memberships with accumulated unused credits forfeit those credits without compensation.
The agreement establishes that credits accumulated under a membership plan expire immediately upon cancellation with no grace period, and the terms state credits have no cash value and are non-refundable. Users considering cancellation should be aware that unused credits will not carry over or be redeemable after the cancellation date.
No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Audible.