Anthropic's AUP directly affects what you can ask Claude to do — violations can result in your account being throttled, suspended, or permanently terminated without prior notice. For users of third-party apps built on Claude, the policy applies equally, meaning the app developer's failure to comply can affect your access too. You can report harmful or inaccurate AI outputs at usersafety@anthropic.com or via the in-product thumbs-down feedback feature.
How other platforms handle this
We use reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, use, disclosure, or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure.
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This carve-out allows government customers to operate outside the standard AUP restrictions, creating a two-tiered system where activities prohibited for commercial users may be permitted for government actors — with Anthropic as the sole judge of adequacy.