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The document identifies ElevenLabs, located in the United States, as the text-to-speech subprocessor for Claude for Work. This function is not listed for other Claude product tiers.
This analysis describes what Anthropic's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
Text-to-speech processing involves audio synthesis from text input, which may process document content, user-generated text, or other data submitted through Claude for Work. Enterprise customers deploying Claude for Work in contexts involving confidential business information should confirm what content categories are processed by ElevenLabs.
Under this provision, text content submitted through Claude for Work's text-to-speech functionality is processed by ElevenLabs in the United States. This applies only to Claude for Work users utilizing text-to-speech features and does not extend to other Claude product tiers.
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"ElevenLabs • Text to speech United States Product: Claude for Work More InformationExcerpt from Anthropic's Sub-Processors
(1) REGULATORY LANDSCAPE: Text-to-speech processing engages GDPR where processed text contains personal data of EU residents, requiring a valid transfer mechanism for data transferred to ElevenLabs in the United States. If text-to-speech processing involves voice synthesis that generates biometric voice data, additional GDPR Article 9 or BIPA obligations may apply depending on the method and jurisdiction. (2) GOVERNANCE EXPOSURE: Low to medium. The scope of data processed depends on the content submitted for text-to-speech conversion. Enterprise customers using Claude for Work in regulated industries (healthcare, legal, financial services) should assess whether confidential or sensitive information is routinely submitted for text-to-speech processing. (3) JURISDICTION FLAGS: EU and UK enterprise customers face GDPR transfer mechanism requirements for content processed by ElevenLabs in the United States. Illinois-based organizations should assess whether ElevenLabs' voice synthesis technology generates biometric voice identifiers subject to BIPA. (4) CONTRACT AND VENDOR IMPLICATIONS: Enterprise DPAs for Claude for Work should confirm that ElevenLabs is listed as a subprocessor and that data processing terms are adequate. Customers with contractual obligations regarding the handling of confidential information by subprocessors should confirm that ElevenLabs' processing is consistent with those obligations. (5) COMPLIANCE CONSIDERATIONS: Compliance teams should confirm the GDPR transfer mechanism applicable to ElevenLabs, assess whether voice output generated by ElevenLabs constitutes biometric data under applicable state laws, and review whether enterprise customers' internal data classification policies permit submission of their content categories to this vendor.
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Text-to-speech processing involves audio synthesis from text input, which may process document content, user-generated text, or other data submitted through Claude for Work. Enterprise customers deploying Claude for Work in contexts involving confidential business information should confirm what content categories are processed by ElevenLabs.
Under this provision, text content submitted through Claude for Work's text-to-speech functionality is processed by ElevenLabs in the United States. This applies only to Claude for Work users utilizing text-to-speech features and does not extend to other Claude product tiers.
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