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If you use Claude through your employer or through a third-party app that runs on Claude's technology, this privacy policy does not protect you — your employer or that app's company is responsible for your data privacy, not Anthropic.
This analysis describes what Anthropic's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This scope exclusion clarifies the division of data governance responsibility between Anthropic and its commercial customers. When Anthropic processes data as a processor rather than a controller, the commercial customer's privacy obligations and disclosures apply, which affects which entity's privacy terms users should consult for data handling practices.
If you access Claude via an employer account, a third-party app, or any API-powered product, Anthropic's privacy rights and protections described in this policy — including deletion rights, opt-out of training, and data access — do not apply to your data; you must look to your employer or the third-party operator for those protections.
How other platforms handle this
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Monitoring
Anthropic has changed this document before.
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"This Privacy Policy does not apply where Anthropic acts as a data processor and processes personal data on behalf of commercial customers using Anthropic's Commercial Services – for example, your employer has provisioned you a Claude for Work account, or you're using an app that is powered on the back-end with Claude. In those cases, the commercial customer is the controller, and you can review their policies for more information about how they handle your personal data.Excerpt from Anthropic's Privacy Policy (Superseded Capture)
1. REGULATORY FRAMEWORK: The controller/processor distinction is defined under GDPR Art. 4(7)-(8) and operationalized through Art. 28 (data processing agreements). CCPA §1798.140(ag) similarly distinguishes service providers from businesses. This exclusion means that commercial customers deploying Claude have independent data controller obligations under GDPR Art. 13/14 (transparency), Art. 28 (processor contracts), and Art. 32 (security). Failure to execute a compliant DPA with Anthropic before deploying Claude constitutes a standalone GDPR Art. 28 violation. 2.
Regulatory citations, enforcement risk, and due diligence action items.
We read the privacy policies and terms of service of 38 AI platforms. Here is what they say about training, retention, arbitration, and liability.
Provision-level monitoring, governance timelines, and regulatory mapping built from archived source documents and historical version tracking.
This scope exclusion clarifies the division of data governance responsibility between Anthropic and its commercial customers. When Anthropic processes data as a processor rather than a controller, the commercial customer's privacy obligations and disclosures apply, which affects which entity's privacy terms users should consult for data handling practices.
If you access Claude via an employer account, a third-party app, or any API-powered product, Anthropic's privacy rights and protections described in this policy — including deletion rights, opt-out of training, and data access — do not apply to your data; you must look to your employer or the third-party operator for those protections.
ConductAtlas has identified this type of provision across 284 platforms. See the full comparison.
No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Anthropic.