Ancestry stores submitted DNA samples and extracted DNA in a U.S.-based biobank; samples cannot be physically returned to users once submitted. Laboratory partners may use portions of registered or unregistered samples for instrument and equipment calibration purposes. Users may withdraw biobank consent at any time to trigger destruction of their sample and extracted DNA.
This analysis describes what Ancestry's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This provision authorizes the use of both registered and unregistered DNA samples for laboratory instrument calibration and validation purposes, which is an operational permission distinct from the primary genealogical testing purpose. Users who withdraw biobank consent are entitled to destruction of their sample and extracted DNA, but the agreement also reserves Ancestry's right to destroy samples at its discretion to maintain biobank quality.
The updated Terms footer no longer includes a direct link to 'Do Not Sell or Share My Personal Information,' a disclosure mechanism required under California's CCPA. California residents retain the legal right to direct Ancestry not to sell or share their personal information, but the footer no longer provides a prominently placed navigation point to exercise that right. Ancestry's privacy notice continues to reference CCPA compliance and provides other disclosure language, but the specific footer link has been removed.
View change record →The updated terms reduce the out-of-pocket costs consumers must pay to arbitrate disputes against Ancestry. Previously, consumers and Ancestry shared filing fees, arbitrator fees, and hearing expenses equally unless an arbitrator found the arbitration frivolous; now, if an arbitrator determines the arbitration is non-frivolous, Ancestry covers all JAMS-invoiced fees. Separately, the revised terms establish that Ancestry will pay all mediation fees, whereas both parties previously shared this cost. The removal of language describing alternative AAA procedures narrows the stated dispute resolution pathway.
View change record →California residents who rely on the Terms and Conditions footer to find the option to request that Ancestry not sell or share their personal information will no longer see that link in that location. While the underlying CCPA right to opt out likely remains available, the removal of this navigation path from the terms page makes the right less discoverable. California residents should verify that they can still access opt-out functionality through Ancestry's website or contact the company directly if they cannot locate the feature.
View change record →Under this clause, users who submit a DNA sample agree that the sample will be stored in Ancestry's U.S. biobank and that portions of registered or unregistered samples may be used by laboratory partners for calibration or validation of instruments and equipment. Users may withdraw biobank consent at any time to request destruction of their sample and extracted DNA, though the physical sample cannot be returned.
Cross-platform context
See how other platforms handle DNA Biobank Storage and Laboratory Partner Sharing and similar clauses.
Compare across platforms →"Store your sample and any extracted DNA in our biobank located in the United States, or destroy any remaining sample and extracted DNA after your sample has been processed—based on the option you selected when registering your AncestryDNA test; once submitted to us, your sample, including any extracted DNA, cannot be returned to you. You may withdraw your consent for biobanking at any time, and we will destroy your sample and any extracted DNA. In certain cases we may destroy samples and/or extracted DNA at our discretion to maintain biobank quality levels; Allow certain of our laboratory partners to use a portion of registered or unregistered samples to calibrate or validate instruments, equipment, or laboratory methods used in providing DNA Services.Excerpt from Ancestry's Terms and Conditions
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This provision authorizes the use of both registered and unregistered DNA samples for laboratory instrument calibration and validation purposes, which is an operational permission distinct from the primary genealogical testing purpose. Users who withdraw biobank consent are entitled to destruction of their sample and extracted DNA, but the agreement also reserves Ancestry's right to destroy samples at its discretion to …
Under this clause, users who submit a DNA sample agree that the sample will be stored in Ancestry's U.S. biobank and that portions of registered or unregistered samples may be used by laboratory partners for calibration or validation of instruments and equipment. Users may withdraw biobank consent at any time to request destruction of their sample and extracted DNA, though …
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