Amazon · Amazon Conditions of Use

Class Action Waiver

High severity
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What it is

You and Amazon agree that each may bring claims against the other only in your or its individual capacity, and not as a plaintiff or class member in any purported class or representative proceeding.

Why it matters

Class action lawsuits are often the only economically viable way to hold large companies accountable for widespread but individually small harms; waiving this right significantly reduces corporate accountability.

Consumer impact

Amazon's Conditions of Use significantly limit consumers' legal options by requiring binding arbitration and waiving the right to participate in class action lawsuits, meaning disputes must be resolved individually through a private arbitration process rather than in court. Amazon also acquires a broad, royalty-free, perpetual license to any content users submit — including reviews and photos — and can modify terms at any time, with continued use of the site constituting acceptance of changes. You can opt out of mandatory arbitration by mailing a written notice to Amazon Arbitration Opt-out, P.O. Box 81226, Seattle, WA 98108 within 30 days of first accepting these terms.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Opt Out of Arbitration
    Within 30 days
    Opting out of arbitration also effectively preserves your right to participate in class action proceedings. Mail your opt-out notice to Amazon Arbitration Opt-out, P.O. Box 81226, Seattle, WA 98108 within 30 days of first accepting the terms.

Applicable agencies

  • FTC
    The FTC has authority to challenge class action waivers that constitute unfair or deceptive acts or practices under Section 5 of the FTC Act.
    File a complaint →
  • State AG
    State Attorneys General can bring representative actions on behalf of consumers who cannot bring class actions due to this waiver.
    File a complaint →

Provision details

Document information
Document
Amazon Conditions of Use
Entity
Amazon
Document last updated
March 24, 2026
Tracking information
First tracked
March 6, 2026
Last verified
April 4, 2026
Record ID
CA-P-000230
Document ID
CA-D-00026
Evidence Provenance
Source URL
Wayback Machine
SHA-256
5f953d9aef66aa19c321476d5198d167086373da89d39d2abcf9b0f7e2316411
Verified
✓ Snapshot stored   ✓ Change verified
How to Cite
ConductAtlas Policy Archive
Entity: Amazon | Document: Amazon Conditions of Use | Record: CA-P-000230
Captured: 2026-03-06 20:45:16 UTC | SHA-256: 5f953d9aef66aa19…
URL: https://conductatlas.com/platform/amazon/amazon-conditions-of-use/class-action-waiver/
Accessed: April 4, 2026
Classification
Severity
High
Categories

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