Provision record
Activision · Activision Terms of Use · View original document ↗

Account Suspension and Termination

Medium severity Low confidence Inferred from context Common · 277 of 352 platforms
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Document Record

What it is

Activision reserves the right to suspend or terminate user accounts and access to its products, which can affect access to purchased games, downloadable content, and in-game purchases.

This analysis describes what Activision's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

Account termination can result in permanent loss of access to purchased digital content and in-game items, since digital purchases are typically licensed rather than owned outright.

Interpretive note: The document text was truncated and the specific operative language governing termination rights and refund consequences is not reproduced; the analysis is based on standard industry practice and partial document text.

Clause Stability Stable

0
Changes
4
Months Monitored
May 10, 2026
First Seen
May 22, 2026
Last Seen
This clause type exists across 1874 other provisions on other platforms.

Consumer impact (what this means for users)

If your account is suspended or terminated, you may lose access to games, downloadable content, and virtual items you paid for, because these products are licensed to your account rather than sold as permanent property.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Dispute a Fee
    If your account is suspended or terminated and you believe you have a valid claim for a refund on purchased content, contact Activision Support at support.activision.com to initiate a dispute. EU and UK users may have additional statutory refund rights under local consumer law.

How other platforms handle this

Glassdoor Medium

If we become aware that a child has provided us with personal data without parental consent, we remove such data and terminate the child's account (except where we are required to retain all or a portion of such data for compliance purposes).

Wyze Medium

we have adopted a policy of terminating, in appropriate circumstances, the accounts of users who repeatedly infringe the intellectual property rights of others.

Skillshare Medium

If we learn that we've collected the personal data of a child under the age of 13 or 16, as applicable, we'll take reasonable steps to delete the personal data. This may require us to delete the Skillshare account...

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
You agree that your use of this Activision website, application ("App"), account, product, service or other property (including Service and/or Service Provided Content as defined below), including any patches, updates, and downloadable content associated with any App or other software (collectively "Product" or "Products")

Excerpt from Activision's Terms of Use

ConductAtlas Analysis

Institutional analysis (regulatory & governance intelligence)

1) REGULATORY LANDSCAPE: Account termination without refund for purchased digital content engages FTC Act consumer protection standards and the EU Consumer Rights Directive, which in certain circumstances requires refund rights for digital content not yet …

Insight

Unlock the full institutional analysis

Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.

Applicable agencies

  • Federal Trade Commission (ftc)
    Oversees unfair or deceptive business practices and can investigate companies that mislead consumers about data collection, sharing, or use.
    Who can file: Anyone affected by the company's practices (US or international)
    What you need: Your account details, a timeline of relevant events, and a description of the specific issue
    What to expect: Complaints inform FTC enforcement priorities and investigations but do not result in individual resolution or compensation
    File a complaint →
  • State Attorney General
    State AGs in California, New York, Texas, and other states can investigate violations of state consumer protection and privacy laws, including CCPA (California), SHIELD Act (New York), and equivalents.
    Who can file: Residents of states with comprehensive privacy laws — primarily California, Virginia, Colorado, Connecticut, and Utah
    What you need: Evidence of the violation, explanation of how your state rights were affected, and your account or contact information with the company
    What to expect: Outcomes vary by state. May result in investigation, enforcement action, or requirement for the company to change practices. No direct individual compensation in most cases.

    Search "[your state] attorney general consumer complaint" to find your state's direct complaint form

Applicable regulations

DMCA
United States Federal
FTC Act Section 5
United States Federal

Provision details

Document information
Document
Activision Terms of Use
Entity
Activision
Document last updated
May 5, 2026
Tracking information
First tracked
April 18, 2026
Last verified
May 10, 2026
Record ID
CA-P-009123
Document ID
CA-D-00307
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
d4edb61d0a7af24532701a12db125206fbc2a2c8647e07fcbb29076b77f1fc82
Analysis generated
April 18, 2026 12:02 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Activision
Document: Activision Terms of Use
Record ID: CA-P-009123
Captured: 2026-04-18 12:02:12 UTC
SHA-256: d4edb61d0a7af245…
URL: https://conductatlas.com/platform/activision/activision-terms-of-use/provision/CA-P-009123/account-suspension-and-termination/
Accessed: Sept. 8, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does Activision's Account Suspension and Termination clause do?

Account termination can result in permanent loss of access to purchased digital content and in-game items, since digital purchases are typically licensed rather than owned outright.

How does this clause affect you?

If your account is suspended or terminated, you may lose access to games, downloadable content, and virtual items you paid for, because these products are licensed to your account rather than sold as permanent property.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 277 platforms. See the full comparison.

Is ConductAtlas affiliated with Activision?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Activision.