23andMe can change these Terms at any time, and by continuing to use the service after receiving notice of changes, you automatically agree to the new Terms.
This analysis describes what 23andMe's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This clause establishes 23andMe's unilateral authority to amend contractual terms and sets the operational procedure by which modifications take effect. It creates a framework where continued service use constitutes acceptance of revised terms rather than requiring affirmative consent to amendments.
The updated Terms now apply only to users who live outside the United States, Canada, EEA, UK, and Switzerland, or who access the Services from outside those regions. US, Canadian, EEA, UK, and Swiss users are directed to region-specific Terms instead. Additionally, when terms for a specific Service conflict with the main Terms, the specific Service terms now govern that portion of your use rather than the main Terms controlling. The mandatory arbitration provision remains in the document but is no longer prominently featured at the very beginning of the Terms.
View change record →The updated Terms of Service now apply exclusively to users in the United States, narrowing the geographic scope from the prior version that addressed users in multiple regions. The terms now contain a prominently featured mandatory arbitration provision that requires disputes to be resolved through individual arbitration on an individual basis rather than through jury trials or class action lawsuits. This means that if a user has a dispute with 23andMe, the updated terms require arbitration as the method of resolution instead of traditional litigation. Additionally, if a user purchases additional services, the main Terms of Service (including the arbitration provision) will control any conflicting terms from those additional services. You can review the complete updated Terms of Service through the link provided in the document.
View change record →The updated terms now apply only to users who live outside or access services outside the United States, Canada, EEA, UK, and Switzerland. Previously, the terms applied to US-based users. The terms also clarify that when service-specific terms conflict with the general Terms of Service, the service-specific terms will govern that particular service rather than the general terms controlling all conflicts. This means users of additional services may operate under different dispute resolution and governance procedures depending on which service they are using.
View change record →23andMe may alter its data practices, refund policies, arbitration terms, or other material provisions at any time with notice, and your continued use of the service constitutes legal acceptance of those changes.
How other platforms handle this
These terms may change from time to time. Notice of any material change will be posted on this page with an updated effective date. We may notify you of a change to the Terms via email, in-app notification, or other means; however, you are responsible for regularly checking this page for any changes...
We reserve the right, at our sole discretion, to amend these Terms of Service at any time and will update these Terms of Service in the event of any such amendments. We will notify our Users of material changes to this Agreement, such as price changes, at least 30 days prior to the change taking eff...
II. Revisions, Disclosures, and Notices
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"23andMe may make changes to the Terms in the future. If we make a material change to the Terms, we will notify you, such as posting a notice on our website or sending a message to the email address associated with your account. By continuing to access or use the Services, you agree to be bound by the revised Terms.— Excerpt from 23andMe's 23andMe Terms of Service
Unilateral modification clauses are subject to enforceability scrutiny under state contract law and may conflict with CCPA requirements that mandate explicit re-consent for material changes to personal data processing practices. Compliance teams should monitor for change notifications and assess whether continued-use acceptance satisfies applicable regulatory consent standards.
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This clause establishes 23andMe's unilateral authority to amend contractual terms and sets the operational procedure by which modifications take effect. It creates a framework where continued service use constitutes acceptance of revised terms rather than requiring affirmative consent to amendments.
23andMe may alter its data practices, refund policies, arbitration terms, or other material provisions at any time with notice, and your continued use of the service constitutes legal acceptance of those changes.
ConductAtlas has identified this type of provision across 56 platforms. See the full comparison.
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