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| 0 | English xAI Privacy Policy Effective: April 4, 2026 (previous version) At X.AI LLC (" xAI ", " our ", " us " or " we "), we value your privacy and are committed to being fair, accountable, and transparent in how we handle your personal information. | 0 | English SpaceXSI Privacy Policy Last Updated: October 11, 2026 (previous version) At SpaceXAI LLC (" SpaceXSI ", " our ", " us " or " we "), we value your privacy and are committed to being fair, accountable, and transparent in how we handle your personal information. |
| 1 | Our Privacy Policy outlines how we collect, use, and disclose your personal information when you use our websites and applications (the Grok mobile app (iOS or Android) or the Grok.com website), and other xAI services (our " Service "). | 1 | Our Privacy Policy outlines how we collect, use, and disclose your personal information when you use our websites and applications (the Grok mobile app (iOS or Android) or the Grok.com website), and other SpaceXSI services (our " Service "). |
| 3 | This Privacy Policy does not apply to data that we process on behalf of customers of our business offerings, such as the xAI API, or to any employment-related personal information processed in consideration of employment with xAI. | 3 | This Privacy Policy does not apply to data that we process on behalf of customers of our business offerings, such as the SpaceXSI API, or to any employment-related personal information processed in consideration of employment with SpaceXSI. |
| 6 | For example, your use of X (previously Twitter), including use of Grok on the X platform, is governed by the X Privacy Policy and X Terms, not this xAI Privacy Policy. | 6 | For example, your use of X (previously Twitter), including use of Grok on the X platform, is governed by the X Privacy Policy and X Terms, not this SpaceXSI Privacy Policy. |
| 7 | For individuals in the European Economic Area, United Kingdom, and Switzerland (collectively, "Europe"), for Europe-specific additional information not already discussed on this page, please see xAI's Europe Privacy Policy Addendum. 1. | 7 | For individuals in the European Economic Area, United Kingdom, and Switzerland (collectively, "Europe"), for Europe-specific additional information not already discussed on this page, please see SpaceXSI's Europe Privacy Policy Addendum. 1. |
| 8 | About xAI and Grok xAI is a US-based company working on building artificial intelligence tools to accelerate human scientific discovery. | 8 | About SpaceXSI and Grok SpaceXSI is a US-based company working on building artificial intelligence tools to accelerate human scientific discovery. |
| 10 | As part of our mission, we have developed "Grok," a conversational generative AI powered by xAI's large language models. | 10 | As part of our mission, we have developed "Grok," a conversational generative AI powered by SpaceXSI's large language models. |
| 11 | More information about xAI's development and training of Grok and data controls is available in our Consumer FAQs, Enterprise FAQs, and xAI website. | 11 | More information about SpaceXSI's development and training of Grok and data controls is available in our Consumer FAQs, Enterprise FAQs, and SpaceXSI website. |
| 12 | Please note that xAI is a separate company from X Corp. | 12 | Please note that SpaceXSI is a separate company from X Corp. |
| 14 | Personal information we collect (Notice at collection) We ask that you do NOT include personal information in your prompts and inputs into our Service; however, we cannot control what you provide to us. | 14 | Personal information we collect (Notice at collection) We may collect personal information from you and about you. |
| 15 | We may collect personal information from you and about you. | — | Removed |
| 20 | For example, if you use your existing X credentials to log into an xAI mobile app or website, you may choose to direct X to share the following information with us: your X public profile (including profile image), X username, numeric X ID, your date of birth, whether you are subscribed to X Premium, and your Grok on X conversation history. | 19 | For example, if you use your existing X credentials to log into a SpaceXSI mobile app or website, you may choose to direct X to share the following information with us: your X public profile (including profile image), X username, numeric X ID, your date of birth, whether you are subscribed to X Premium, and your Grok on X conversation history. |
| 24 | Payment Data: Where payment is required to access the Service (ex., if you are paying for a subscription), we may have a third-party process payment information, such as payment card information, and details regarding your transactions for us. | 23 | Payment Data: Where payment is required to access the Service (ex., if you are paying for a subscription), or is otherwise used to make a purchase, we may, or a third-party may, have a third-party process payment information, such as payment card information, and details regarding your transactions for us. |
| 27 | We cannot control what you provide us. | ||
| 28 | You are responsible for all actions, including providing payment information and other actions, as if you had taken them yourself. | ||
| 71 | Google Apps Using Google OAuth: For users who opt to connect to Google Apps via Google OAuth, xAI shall not use any Google Apps content for any of its internal AI or other training purposes (such as training its machine learning models), including developing new products or services based on such content. | 72 | Google Apps Using Google OAuth: For users who opt to connect to Google Apps via Google OAuth, SpaceXSI shall not use any Google Apps content for any of its internal AI or other training purposes (such as training its machine learning models), including developing new products or services based on such content. |
| 73 | In addition, in relation to Grok's training, xAI does not process training data for the purposes of inferring or deriving any sensitive or special category data about individuals, and we do not actively seek out data sources that include sensitive or special category data, nor is any uploaded image used for identification purposes. 3. | 74 | In addition, in relation to Grok's training, SpaceXSI does not process training data for the purposes of inferring or deriving any sensitive or special category data about individuals, and we do not actively seek out data sources that include sensitive or special category data, nor is any uploaded image used for identification purposes. 3. |
| 82 | For legal purposes: For example, to comply with our legal obligations and to protect the rights, privacy, safety, or property of our users, xAI, or third-parties. | 83 | For legal purposes: For example, to comply with our legal obligations and to protect the rights, privacy, safety, or property of our users, SpaceXSI, or third-parties. |
| 91 | For legal purposes: To (i) comply with laws or to respond to lawful requests and legal process, (ii) protect the rights and property of xAI and our agents, customers, and others, including to enforce our agreements, policies, and terms of service, (iii) to protect against legal liability, or (iv) to protect the personal safety of xAI, its customers, or any person. | 92 | For legal purposes: To (i) comply with laws or to respond to lawful requests and legal process, (ii) protect the rights and property of SpaceXSI and our agents, customers, and others, including to enforce our agreements, policies, and terms of service, (iii) to protect against legal liability, or (iv) to protect the personal safety of SpaceXSI, its customers, or any person. |
| 100 | For example, when Private Chat is turned on, conversations will not appear in your conversation history and your conversations will be deleted from xAI systems within 30 days unless it is necessary that they be kept longer for legal, compliance, or safety purposes. | 101 | For example, when Private Chat is turned on, conversations will not appear in your conversation history and your conversations will be deleted from SpaceXSI systems within 30 days unless it is necessary that they be kept longer for legal, compliance, or safety purposes. |
| 102 | Security of personal information xAI implements commercially reasonable technical, administrative, and organizational measures designed to protect personal information from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. | 103 | Security of personal information SpaceXSI implements commercially reasonable technical, administrative, and organizational measures designed to protect personal information from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. |
| 114 | For information on the privacy rights that may be available to you under European privacy laws, please review xAI's Europe Privacy Policy Addendum. | 115 | For information on the privacy rights that may be available to you under European privacy laws, please review SpaceXSI's Europe Privacy Policy Addendum. |
| 123 | Exercising your rights: Some of these rights may be exercised in the xAI Service but for others you will need to submit a request at https://x.ai/privacy-portal/ and include your full legal name, email address, and city, state/province, and country of residence. | 124 | Exercising your rights: Some of these rights may be exercised in the SpaceXSI Service but for others you will need to submit a request at https://x.ai/privacy-portal/ and include your full legal name, email address, and city, state/province, and country of residence. |
| 141 | How to contact us about privacy requests If you have any queries or complaints about our collection, use, or storage of your personal information, or if you wish to exercise any of your rights in relation to your personal information, please contact us at https://x.ai/privacy-portal/ or by the following contact details: For the fastest response for world-wide requests and in the USA: x.AI LLC, https://x.ai/privacy-portal/ Information about our handling of California Consumer Privacy Act (CCPA) requests is available here Other contacts for privacy requests: In the UK: Lionheart Squared Limited, FAO x.ai, 17 Glasshouse Studios, Fryern Court Road, Fordingbridge, Hampshire, SP6 1QX United Kingdom xai@lionheartsquared.co.uk In the EU: Lionheart Squared (Europe) Ltd, FAO x.ai, 2 Pembroke House, Upper Pembroke Street 28-32, Dublin, D02 EK84, Republic of Ireland xai@lionheartsquared.eu In Switzerland: Lionheart Squared Switzerland SarL, FAO x.ai, Blvd George Favon 43, CH-1204 Geneva, Switzerland xai@lionheartsquared.ch You can contact our Data Protection Officer at privacy@x.ai Copy black SVG Copy white SVG | 142 | How to contact us about privacy requests If you have any queries or complaints about our collection, use, or storage of your personal information, or if you wish to exercise any of your rights in relation to your personal information, please contact us at https://x.ai/privacy-portal/ or by the following contact details: For the fastest response for world-wide requests and in the USA: x.AI LLC, https://x.ai/privacy-portal/ Information about our handling of California Consumer Privacy Act (CCPA) requests is available here Other contacts for privacy requests: In the UK: Lionheart Squared Limited, FAO x.ai, 17 Glasshouse Studios, Fryern Court Road, Fordingbridge, Hampshire, SP6 1QX United Kingdom xai@lionheartsquared.co.uk In the EU: Lionheart Squared (Europe) Ltd, FAO x.ai, 2 Pembroke House, Upper Pembroke Street 28-32, Dublin, D02 EK84, Republic of Ireland xai@lionheartsquared.eu In Switzerland: Lionheart Squared Switzerland SarL, FAO x.ai, Blvd George Favon 43, CH-1204 Geneva, Switzerland xai@lionheartsquared.ch You can contact our Data Protection Officer at privacy@x.ai |
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