| March 23, 2026 06:07 UTC | April 19, 2026 06:13 UTC | ||||
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| 54 | Information You Provide | 54 | Information You Provide | ||
| 55 | Your Account Information. You must provide your mobile phone number and basic in | 55 | Your Account Information. You must provide your mobile phone number and basic in | ||
| > | formation (including a profile name of your choice) to create a WhatsApp account | > | formation (including a profile name of your choice) to create a WhatsApp account | ||
| > | . If you don’t provide us with this information, you will not be able to create | > | . If you don’t provide us with this information, you will not be able to create | ||
| > | an account to use our Services. You can add other information to your account, s | > | an account to use our Services. You can add other information to your account, s | ||
| > | uch as a profile picture and "about" information. | > | uch as a profile picture and "about" information. | ||
| 56 | Your Messages. We do not retain your messages in the ordinary course of providin | 56 | Your Messages. We do not retain your messages in the ordinary course of providin | ||
| > | g our Services to you. Instead, your messages are stored on your device and not | > | g our Services to you. Instead, your messages are stored on your device and not | ||
| > | typically stored on our servers. Once your messages are delivered, they are dele | > | typically stored on our servers. Once your messages are delivered, they are dele | ||
| > | ted from our servers. The following scenarios describe circumstances where we ma | > | ted from our servers. The following scenarios describe circumstances where we ma | ||
| > | y store your messages in the course of delivering them: Undelivered Messages. If | > | y store your messages in the course of delivering them: Undelivered Messages. If | ||
| > | a message cannot be delivered immediately (for example, if the recipient is off | > | a message cannot be delivered immediately (for example, if the recipient is off | ||
| > | line), we keep it in encrypted form on our servers for up to 30 days as we try t | > | line), we keep it in encrypted form on our servers for up to 30 days as we try t | ||
| > | o deliver it. If a message is still undelivered after 30 days, we delete it. | > | o deliver it. If a message is still undelivered after 30 days, we delete it. | ||
| n | 57 | Media Forwarding. When a user forwards media within a message, we store that med | n | 57 | Media Forwarding. When a user forwards media within a message, we store that med |
| > | ia temporarily in encrypted form on our servers to aid in more efficient deliver | > | ia temporarily in encrypted form on our servers to aid in more efficient deliver | ||
| > | y of additional forwards. | > | y of additional forwards.We offer end-to-end encryption for our Services. End-to | ||
| > | -end encryption means that your messages are encrypted to protect against us and | ||||
| > | third parties from reading them. Learn more about end-to-end encryption and how | ||||
| > | businesses communicate with you on WhatsApp. | ||||
| 58 | We offer end-to-end encryption for our Services. End-to-end encryption means tha | ||||
| > | t your messages are encrypted to protect against us and third parties from readi | ||||
| > | ng them. Learn more about end-to-end encryption and how businesses communicate w | ||||
| > | ith you on WhatsApp. | ||||
| 59 | Your Connections. You can use the contact upload feature and provide us, if perm | 58 | Your Connections. You can use the contact upload feature and provide us, if perm | ||
| > | itted by applicable laws, with the phone numbers in your address book on a regul | > | itted by applicable laws, with the phone numbers in your address book on a regul | ||
| > | ar basis, including those of users of our Services and your other contacts. If a | > | ar basis, including those of users of our Services and your other contacts. If a | ||
| > | ny of your contacts aren’t yet using our Services, we’ll manage this information | > | ny of your contacts aren’t yet using our Services, we’ll manage this information | ||
| > | for you in a way that ensures those contacts cannot be identified by us. Learn | > | for you in a way that ensures those contacts cannot be identified by us. Learn | ||
| > | more about our contact upload feature here. You can create, join, or get added t | > | more about our contact upload feature here. You can create, join, or get added t | ||
| > | o groups and broadcast lists, and such groups and lists get associated with your | > | o groups and broadcast lists, and such groups and lists get associated with your | ||
| > | account information. You give your groups a name. You can provide a group profi | > | account information. You give your groups a name. You can provide a group profi | ||
| > | le picture or description. | > | le picture or description. | ||
| 60 | Status Information. You may provide us your status if you choose to include one | 59 | Status Information. You may provide us your status if you choose to include one | ||
| > | on your account. Learn how to use status on Android, iPhone, or KaiOS. | > | on your account. Learn how to use status on Android, iPhone, or KaiOS. | ||
| 61 | Transactions And Payments Data. If you use our payments services, or use our Ser | 60 | Transactions And Payments Data. If you use our payments services, or use our Ser | ||
| > | vices meant for purchases or other financial transactions, we process additional | > | vices meant for purchases or other financial transactions, we process additional | ||
| > | information about you, including payment account and transaction information. P | > | information about you, including payment account and transaction information. P | ||
| > | ayment account and transaction information includes information needed to comple | > | ayment account and transaction information includes information needed to comple | ||
| > | te the transaction (for example, information about your payment method, shipping | > | te the transaction (for example, information about your payment method, shipping | ||
| > | details and transaction amount). If you use our payments services available in | > | details and transaction amount). If you use our payments services available in | ||
| > | your country or territory, our privacy practices are described in the applicable | > | your country or territory, our privacy practices are described in the applicable | ||
| > | payments privacy policy. | > | payments privacy policy. | ||
| 67 | Cookies. We use cookies to operate and provide our Services, including to provid | 66 | Cookies. We use cookies to operate and provide our Services, including to provid | ||
| > | e our Services that are web-based, improve your experiences, understand how our | > | e our Services that are web-based, improve your experiences, understand how our | ||
| > | Services are being used, and customize them. For example, we use cookies to prov | > | Services are being used, and customize them. For example, we use cookies to prov | ||
| > | ide our Services for web and desktop and other web-based services. We may also u | > | ide our Services for web and desktop and other web-based services. We may also u | ||
| > | se cookies to understand which of our Help Center articles are most popular and | > | se cookies to understand which of our Help Center articles are most popular and | ||
| > | to show you relevant content related to our Services. Additionally, we may use c | > | to show you relevant content related to our Services. Additionally, we may use c | ||
| > | ookies to remember your choices, like your language preferences, to provide a sa | > | ookies to remember your choices, like your language preferences, to provide a sa | ||
| > | fer experience, and otherwise to customize our Services for you. Learn more abou | > | fer experience, and otherwise to customize our Services for you. Learn more abou | ||
| > | t how we use cookies to provide you our Services. | > | t how we use cookies to provide you our Services. | ||
| 68 | Back to top | 67 | Back to top | ||
| 69 | Third-Party Information | 68 | Third-Party Information | ||
| n | 70 | Information Others Provide About You. We receive information about you from othe | n | 69 | Information Others Provide About You. We receive information about you from othe |
| > | r users. For example, when other users you know use our Services, they may provi | > | r users. For example, when other users you know use our Services, they may provi | ||
| > | de your phone number, name, and other information (like information from their m | > | de your phone number, name, and other information (like information from their m | ||
| > | obile address book) just as you may provide theirs. They may also send you messa | > | obile address book) just as you may provide theirs. They may also send you messa | ||
| > | ges, send messages to groups to which you belong, or call you. We require each o | > | ges, send messages to groups to which you belong, or call you. We require each o | ||
| > | f these users to have lawful rights to collect, use, and share your information | > | f these users to have lawful rights to collect, use, and share your information | ||
| > | before providing any information to us. | > | before providing any information to us. You should keep in mind that in general | ||
| > | any user can capture screenshots of your chats or messages or make recordings of | ||||
| > | your calls with them and send them to WhatsApp or anyone else, or post them on | ||||
| > | another platform. | ||||
| 71 | You should keep in mind that in general any user can capture screenshots of your | ||||
| > | chats or messages or make recordings of your calls with them and send them to W | ||||
| > | hatsApp or anyone else, or post them on another platform. | ||||
| 72 | User Reports. Just as you can report other users, other users or third parties m | 70 | User Reports. Just as you can report other users, other users or third parties m | ||
| > | ay also choose to report to us your interactions and your messages with them or | > | ay also choose to report to us your interactions and your messages with them or | ||
| > | others on our Services; for example, to report possible violations of our Terms | > | others on our Services; for example, to report possible violations of our Terms | ||
| > | or policies. When a report is made, we collect information on both the reporting | > | or policies. When a report is made, we collect information on both the reporting | ||
| > | user and reported user. To find out more about what happens when a user report | > | user and reported user. To find out more about what happens when a user report | ||
| > | is made, please see Advanced Safety and Security Features. | > | is made, please see Advanced Safety and Security Features. | ||
| n | 73 | Businesses On WhatsApp. Businesses you interact with using our Services may prov | n | ||
| > | ide us with information about their interactions with you. We require each of th | ||||
| > | ese businesses to act in accordance with applicable law when providing any infor | ||||
| > | mation to us. | ||||
| 74 | When you message with a business on WhatsApp, keep in mind that the content you | 71 | Businesses On WhatsApp. Businesses you interact with using our Services may prov | ||
| > | share may be visible to several people in that business. In addition, some busin | > | ide us with information about their interactions with you. We require each of th | ||
| > | esses might be working with third-party service providers (which may include Met | > | ese businesses to act in accordance with applicable law when providing any infor | ||
| > | a) to help manage their communications with their customers. For example, a busi | > | mation to us. When you message with a business on WhatsApp, keep in mind that th | ||
| > | ness may give such third-party service provider access to its communications to | > | e content you share may be visible to several people in that business. In additi | ||
| > | send, store, read, manage, or otherwise process them for the business. To unders | > | on, some businesses might be working with third-party service providers (which m | ||
| > | tand how a business processes your information, including how it might share you | > | ay include Meta) to help manage their communications with their customers. For e | ||
| > | r information with third parties or Meta, you should review that business’ priva | > | xample, a business may give such third-party service provider access to its comm | ||
| > | cy policy or contact the business directly. | > | unications to send, store, read, manage, or otherwise process them for the busin | ||
| > | ess. To understand how a business processes your information, including how it m | ||||
| > | ight share your information with third parties or Meta, you should review that b | ||||
| > | usiness’ privacy policy or contact the business directly. | ||||
| 75 | Third-Party Service Providers. We work with third-party service providers and ot | 72 | Third-Party Service Providers. We work with third-party service providers and ot | ||
| > | her Meta Companies to help us operate, provide, improve, understand, customize, | > | her Meta Companies to help us operate, provide, improve, understand, customize, | ||
| > | support, and market our Services. For example, we work with them to distribute o | > | support, and market our Services. For example, we work with them to distribute o | ||
| > | ur apps; provide our technical and physical infrastructure, delivery, and other | > | ur apps; provide our technical and physical infrastructure, delivery, and other | ||
| > | systems; provide engineering support, cybersecurity support, and operational sup | > | systems; provide engineering support, cybersecurity support, and operational sup | ||
| > | port; supply location, map, and places information; process payments; help us un | > | port; supply location, map, and places information; process payments; help us un | ||
| > | derstand how people use our Services; market our Services; help you connect with | > | derstand how people use our Services; market our Services; help you connect with | ||
| > | businesses using our Services; conduct surveys and research for us; ensure safe | > | businesses using our Services; conduct surveys and research for us; ensure safe | ||
| > | ty, security, and integrity; and help with customer service. These companies may | > | ty, security, and integrity; and help with customer service. These companies may | ||
| > | provide us with information about you in certain circumstances; for example, ap | > | provide us with information about you in certain circumstances; for example, ap | ||
| > | p stores may provide us with reports to help us diagnose and fix service issues. | > | p stores may provide us with reports to help us diagnose and fix service issues. | ||
| > | The "How We Work With Other Meta Companies" section below provides more informa | ||||
| > | tion about how WhatsApp collects and shares information with the other Meta Comp | ||||
| > | anies. | ||||
| 76 | The "How We Work With Other Meta Companies" section below provides more informat | ||||
| > | ion about how WhatsApp collects and shares information with the other Meta Compa | ||||
| > | nies. | ||||
| 77 | Third-Party Services. We allow you to use our Services in connection with third- | 73 | Third-Party Services. We allow you to use our Services in connection with third- | ||
| > | party services and Meta Company Products. If you use our Services with such thir | > | party services and Meta Company Products. If you use our Services with such thir | ||
| > | d-party services or Meta Company Products, we may receive information about you | > | d-party services or Meta Company Products, we may receive information about you | ||
| > | from them; for example, if you use the WhatsApp share button on a news service t | > | from them; for example, if you use the WhatsApp share button on a news service t | ||
| > | o share a news article with your WhatsApp contacts, groups, or broadcast lists o | > | o share a news article with your WhatsApp contacts, groups, or broadcast lists o | ||
| > | n our Services, or if you choose to access our Services through a mobile carrier | > | n our Services, or if you choose to access our Services through a mobile carrier | ||
| > | ’s or device provider’s promotion of our Services. Please note that when you use | > | ’s or device provider’s promotion of our Services. Please note that when you use | ||
| > | third-party services or Meta Company Products, their own terms and privacy poli | > | third-party services or Meta Company Products, their own terms and privacy poli | ||
| > | cies will govern your use of those services and products. | > | cies will govern your use of those services and products. | ||
| 78 | Back to top | 74 | Back to top | ||
| 79 | How We Use Information | 75 | How We Use Information | ||
| 81 | Our Services. We use information we have to operate and provide our Services, in | 77 | Our Services. We use information we have to operate and provide our Services, in | ||
| > | cluding providing customer support; completing purchases or transactions; improv | > | cluding providing customer support; completing purchases or transactions; improv | ||
| > | ing, fixing, and customizing our Services; and connecting our Services with Meta | > | ing, fixing, and customizing our Services; and connecting our Services with Meta | ||
| > | Company Products that you may use. We also use information we have to understan | > | Company Products that you may use. We also use information we have to understan | ||
| > | d how people use our Services; evaluate and improve our Services; research, deve | > | d how people use our Services; evaluate and improve our Services; research, deve | ||
| > | lop, and test new services and features; and conduct troubleshooting activities. | > | lop, and test new services and features; and conduct troubleshooting activities. | ||
| > | We also use your information to respond to you when you contact us. | > | We also use your information to respond to you when you contact us. | ||
| 82 | Safety, Security, And Integrity. Safety, security, and integrity are an integral | 78 | Safety, Security, And Integrity. Safety, security, and integrity are an integral | ||
| > | part of our Services. We use information we have to verify accounts and activit | > | part of our Services. We use information we have to verify accounts and activit | ||
| > | y; combat harmful conduct; protect users against bad experiences and spam; and p | > | y; combat harmful conduct; protect users against bad experiences and spam; and p | ||
| > | romote safety, security, and integrity on and off our Services, such as by inves | > | romote safety, security, and integrity on and off our Services, such as by inves | ||
| > | tigating suspicious activity or violations of our Terms and policies, and to ens | > | tigating suspicious activity or violations of our Terms and policies, and to ens | ||
| > | ure our Services are being used legally. Please see the Law, Our Rights and Prot | > | ure our Services are being used legally. Please see the Law, Our Rights and Prot | ||
| > | ection section below for more information. | > | ection section below for more information. | ||
| 83 | Communications About Our Services And The Meta Companies. We use information we | 79 | Communications About Our Services And The Meta Companies. We use information we | ||
| > | have to communicate with you about our Services and let you know about our terms | > | have to communicate with you about our Services and let you know about our terms | ||
| > | , policies, and other important updates. We may provide you marketing for our Se | > | , policies, and other important updates. We may provide you marketing for our Se | ||
| > | rvices and those of the Meta Companies. | > | rvices and those of the Meta Companies. | ||
| n | 84 | No Third-Party Banner Ads. We still do not allow third-party banner ads on our S | n | 80 | No Third-Party Banner Ads. We still do not allow third-party banner ads on our S |
| > | ervices. We have no intention to introduce them, but if we ever do, we will upda | > | ervices. We have no intention to introduce them, but you may see other types of | ||
| > | te this Privacy Policy. | > | ads in Status and Channels. | ||
| 85 | Business Interactions. We enable you and third parties, like businesses, to comm | 81 | Business Interactions. We enable you and third parties, like businesses, to comm | ||
| > | unicate and interact with each other using our Services, such as Catalogs for bu | > | unicate and interact with each other using our Services, such as Catalogs for bu | ||
| > | sinesses on WhatsApp through which you can browse products and services and plac | > | sinesses on WhatsApp through which you can browse products and services and plac | ||
| > | e orders. Businesses may send you transaction, appointment, and shipping notific | > | e orders. Businesses may send you transaction, appointment, and shipping notific | ||
| > | ations; product and service updates; and marketing. For example, you may receive | > | ations; product and service updates; and marketing. For example, you may receive | ||
| > | flight status information for upcoming travel, a receipt for something you purc | > | flight status information for upcoming travel, a receipt for something you purc | ||
| > | hased, or a notification when a delivery will be made. Messages you receive from | > | hased, or a notification when a delivery will be made. Messages you receive from | ||
| > | a business could include an offer for something that might interest you. We do | > | a business could include an offer for something that might interest you. We do | ||
| > | not want you to have a spammy experience; as with all of your messages, you can | > | not want you to have a spammy experience; as with all of your messages, you can | ||
| > | manage these communications, and we will honor the choices you make. | > | manage these communications, and we will honor the choices you make. | ||
| 86 | Back to top | 82 | Back to top | ||
| 87 | Information You And We Share | 83 | Information You And We Share | ||
| 123 | Updates To Our Policy | 119 | Updates To Our Policy | ||
| 124 | We may amend or update our Privacy Policy. We will provide you notice of amendme | 120 | We may amend or update our Privacy Policy. We will provide you notice of amendme | ||
| > | nts to this Privacy Policy, as appropriate, and update the “Effective Date” at t | > | nts to this Privacy Policy, as appropriate, and update the “Effective Date” at t | ||
| > | he top of this Privacy Policy. Please review our Privacy Policy from time to tim | > | he top of this Privacy Policy. Please review our Privacy Policy from time to tim | ||
| > | e. | > | e. | ||
| 125 | Back to top | 121 | Back to top | ||
| n | 126 | Information for Users in Thailand | n | 122 | Privacy Rights for United States Residents |
| 127 | Thai residents may learn more about their rights, including how to exercise thei | 123 | You can learn more about the consumer privacy rights that may be available to yo | ||
| > | r rights under the Thailand Personal Data Protection Act, by clicking here. | > | u, by reviewing the United States Regional Privacy Notice here. | ||
| 128 | Back to top | 124 | Back to top | ||
| 129 | Contact Us | 125 | Contact Us | ||
| 130 | If you have questions or issues about our Privacy Policy, please contact us. | 126 | If you have questions or issues about our Privacy Policy, please contact us. | ||
| t | 131 | WhatsApp LLC | t | 127 | WhatsApp LLC Privacy Policy 1 Meta Way Menlo Park, CA 94025 United States of Ame |
| > | rica | ||||
| 132 | Privacy Policy | ||||
| 133 | 1 Meta Way | ||||
| 134 | Menlo Park, CA 94025 | ||||
| 135 | United States of America | ||||
| 136 | Back to top | 128 | Back to top | ||
| 137 | Download | 129 | Download | ||
| 138 | Download | 130 | Download | ||
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