| Before | After | ||
|---|---|---|---|
| 1337 | Privacy Policy Version 10.2 Effective January 6th 2026 Download Table of Contents This Privacy Policy explains how and why Upwork collects, uses, and shares personal information when you interact with or use our Site or Service. | 1337 | Privacy Policy Version 10.3 Effective April 30th 2026 Download Table of Contents This Privacy Policy explains how and why Upwork collects, uses, and shares personal information when you interact with or use our Site or Service. |
| 1541 | In addition, Upwork Global LLC is self-certified under the U.S. Department of Commerce’s Data Privacy Framework, as described below. | 1541 | To exercise any legal right to see copies of the data transfer mechanism documents that Upwork uses to transfer data to third parties, please contact us. 8. |
| 1542 | Personal information from EU, Swiss, and UK residents will be treated in accordance with the Data Privacy Framework Principles. | — | Removed |
| 1543 | To exercise any legal right to see copies of the data transfer mechanism documents that Upwork uses to transfer data to third parties, please contact us. | — | Removed |
| 1544 | Data Privacy Framework Notice Upwork complies with the EU-U.S. Data Privacy Framework (EU-U.S. DPF) and the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. Data Privacy Framework (Swiss-U.S. DPF) as set forth by the U.S. Department of Commerce. | — | Removed |
| 1545 | Upwork has certified to the U.S. Department of Commerce that it adheres to the EU-U.S. Data Privacy Framework Principles (EU-U.S. DPF Principles) with regard to the processing of personal data received from the European Union and the United Kingdom in reliance on the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF. | — | Removed |
| 1546 | Upwork has certified to the U.S. Department of Commerce that it adheres to the Swiss-U.S. Data Privacy Framework Principles (Swiss-U.S. DPF Principles) with regard to the processing of personal data received from Switzerland in reliance on the Swiss-U.S. DPF. | — | Removed |
| 1547 | If there is any conflict between the terms in this privacy policy and the EU-U.S. DPF Principles and/or the Swiss-U.S. DPF Principles, the Principles shall govern. | — | Removed |
| 1548 | To learn more about the DPF Program, and to view our certification, please visit https://www.dataprivacyframework.gov/ . | — | Removed |
| 1549 | When Upwork receives Personal Information under the DPF and then transfers it to a third party service provider acting as an agent on their behalf, Upwork may have certain responsibilities under the DPF if both (i) the agent processes the information in a manner inconsistent with the DPF and (ii) Upwork or its affiliate is responsible for the event giving rise to the damage. | — | Removed |
| 1550 | Covered European residents should contact Upwork at the contact information below regarding Upwork’s compliance with the DPF. | — | Removed |
| 1551 | Upwork will attempt to answer your questions and satisfy your concerns in a timely and complete manner as soon as possible. | — | Removed |
| 1552 | If, after discussing the matter with Upwork, your issue or complaint is not resolved, Upwork has agreed to participate in the DPF independent dispute resolution mechanisms listed below, free of charge to you. | — | Removed |
| 1553 | PLEASE CONTACT UPWORK FIRST. | — | Removed |
| 1554 | For other Personal Information Upwork receives under the DPF, we have committed to refer unresolved privacy complaints under the DPF Principles to an independent dispute resolution mechanism, JAMS Data Privacy Framework Dispute Resolution, operated by JAMS. | — | Removed |
| 1555 | If you do not receive timely acknowledgment of your complaint, or if your complaint is not satisfactorily addressed, please visit https://www.jamsadr.com/dpf-dispute-resolution for more information and to file a complaint. | — | Removed |
| 1556 | If your complaint still is not resolved through these channels, under limited circumstances, an additional binding arbitration option may be available before a DPF panel, as described at https://www.dataprivacyframework.gov/s/ . | — | Removed |
| 1557 | Every individual also has a right to lodge a complaint with the relevant supervisory authority. | — | Removed |
| 1558 | The Federal Trade Commission has jurisdiction over Upwork’s compliance with the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF and the Swiss-U.S. DPF. | — | Removed |
| 1559 | In cases of onward transfers to third parties, Upwork has responsibility for the processing of personal information we receive under the DPF Principles and subsequently transfers to a third party acting as an agent on our behalf. | — | Removed |
| 1560 | To the extent required by the DPF, Upwork shall remain liable under the DPF Principles if our agent processes such personal information in a manner inconsistent with the DPF Principles, unless we are able to prove that we are not responsible for the event giving rise to the damage. 8. | — | Removed |
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