Old version
June 10, 2026 01:24 UTC
341d7efad30fe97fb1296c24e6a9e72de0e6f29987510fca8c5a6f7a6ce5116d
CA-V-003625
New version
July 31, 2026 01:12 UTC
d0ae5386a65487956a3429d4d6347ce258397a7a1359a00fe573ae159c12c2b8
CA-V-005404
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Change Summary
RunPod updated contact email addresses across its Terms of Service in an update detected on July 31, 2026. The previous email addresses (help@runpod.io, legal@runpod.io) were replaced with new addresses ([email protected], [email protected]) in nine locations covering abuse reporting, payment notifications, billing disputes, subscription management, dispute resolution, legal notices, copyright claims, and general customer support. This operational change affects where users and complainants must direct communications regarding account issues, legal claims, and abuse reports.
low severity
0 Sentences added
0 Sentences removed
9 Sentences modified
401 Sentences before
401 Sentences after
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BeforeAfter
173If you suspect any instances of child pornography appearing on sites hosted by Runpod, we encourage you to send such reports to our abuse address at legal@runpod.io and include the file name and/or URL (or other location on the Site), victim (if known), date of birth, date of production, and any other information about the suspect image(s).173If you suspect any instances of child pornography appearing on sites hosted by Runpod, we encourage you to send such reports to our abuse address at [email protected] and include the file name and/or URL (or other location on the Site), victim (if known), date of birth, date of production, and any other information about the suspect image(s).
208You agree to immediately notify Runpod of any change in your payment information to maintain its completeness and accuracy by sending an e-mail to help@runpod.io.208You agree to immediately notify Runpod of any change in your payment information to maintain its completeness and accuracy by sending an e-mail to [email protected] .
210Please contact help@runpod.io regarding any billing disputes.210Please contact [email protected] regarding any billing disputes.
225If you do not wish your Account to renew automatically, or if you want to change or terminate your Subscription, please contact Runpod at help@runpod.io or log in and go to the “Change/Cancel Membership” page on your “Account Settings” page.225If you do not wish your Account to renew automatically, or if you want to change or terminate your Subscription, please contact Runpod at [email protected] or log in and go to the “Change/Cancel Membership” page on your “Account Settings” page.
297Informal Dispute Resolution Runpod is always interested in resolving disputes amicably and efficiently, and most customer concerns can be resolved quickly and to the customer’s satisfaction by emailing Runpod’s customer support at help@runpod.io.297Informal Dispute Resolution Runpod is always interested in resolving disputes amicably and efficiently, and most customer concerns can be resolved quickly and to the customer’s satisfaction by emailing Runpod’s customer support at [email protected] .
302Such Notice to Runpod should be sent by email to help@runpod.io or regular mail to our offices located at Runpod, Inc., 1181 Nixon Drive #1158, Moorestown, New Jersey 08057 (“ Notice Address ”).302Such Notice to Runpod should be sent by email to [email protected] or regular mail to our offices located at Runpod, Inc., 1181 Nixon Drive #1158, Moorestown, New Jersey 08057 (“ Notice Address ”).
315Any Demand you send to Runpod should be sent by email to legal@runpod.io or the Notice Address.315Any Demand you send to Runpod should be sent by email to [email protected] or the Notice Address.
380Contact information for Runpod’s designated agent for notice of claims of infringement is as follows: legal@runpod.io .380Contact information for Runpod’s designated agent for notice of claims of infringement is as follows: [email protected] .
396Contact Us If you have any questions, complaints or claims regarding the Service or to receive further information regarding use of the Service, please contact us at: Runpod, Inc. 1181 Nixon Dr. #1158 Moorestown NJ 08057 United States help@runpod.io We will do our best to address your concerns.396Contact Us If you have any questions, complaints or claims regarding the Service or to receive further information regarding use of the Service, please contact us at: Runpod, Inc. 1181 Nixon Dr. #1158 Moorestown NJ 08057 United States [email protected] We will do our best to address your concerns.
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