| Before | After | ||
|---|---|---|---|
| 0 | Riot Games® Privacy Notice Last Modified: March 27, 2025 Welcome to Riot Games! | 0 | Riot Games® Privacy Notice Last Modified: March 31, 2026 Welcome to Riot Games! |
| 2 | Riot Games, Inc. and its subsidiaries take your privacy and the protection of your personal information seriously. | 2 | Riot Games, Inc. and its subsidiaries take your privacy and the protection of your personal info seriously. |
| 3 | This Privacy Notice explains what personal info Riot Games collects when you visit or use the Riot Services, as well as ways we might use or disclose it. | 3 | This Privacy Notice explains what personal info Riot Games collects when you visit or use the Riot Services, and ways we use or disclose it. |
| 5 | We’re only describing our own practices—this Notice doesn’t cover the practices of third parties we don’t own or control, including other companies you might interact with on or through the Riot Services (see Third-Party Websites and Services ). | 5 | We’re only describing our own practices—this Notice doesn’t cover the practices of third parties we don’t control (see Third-Party Services ). |
| 6 | California Residents – Our Notice at Collection is as follows: Lists of the categories of personal info collected are in I. | 6 | California Residents – Our Notice at Collection is as follows: Lists of the categories of personal info, and the purposes for which they are collected and used are in I. |
| 7 | PERSONAL INFO WE COLLECT . | 7 | PERSONAL INFO WE COLLECT AND USE . |
| 8 | The purposes for which the categories of personal info are collected and used are in III. | — | Removed |
| 9 | HOW WE USE AND DISCLOSE PERSONAL INFO . | — | Removed |
| 12 | See D. | 10 | See II.C. Analytics & Advertising . |
| 13 | Analytics & Advertising Our retention period explanation is in VI. | 11 | Our retention period explanation is in III. |
| 14 | YOUR RIGHTS, CHOICES AND CONTROLS . | 12 | HOW LONG WE RETAIN PERSONAL INFO . |
| 15 | When we say “Riot Games” (or similar things like “we” or “us”), we’re referring to the Riot Games entity or, where applicable, entities that control and are responsible for your personal info (see Contact Us to see who that is). | 13 | When we say “Riot Games” (or similar things like “we” or “us”), we’re referring to the Riot Games entity or entities that are responsible for your personal info (see Contact Us to see who that is). |
| 16 | When we say “Riot Services,” we mean our games, websites, applications, entertainment content, and services that link to this Notice, regardless of how you access or use them or engage with us, including through mobile devices or offline such as by phone. | 14 | When we say “Riot Services,” we mean our games, websites, applications, entertainment content, partnerships, events, activities, and services that link to this Notice, regardless of how you access or use them or engage with us, including through mobile devices or offline such as by phone. |
| 20 | We encourage you to use the Notice’s interactive features to guide you. | — | Removed |
| 22 | However, these summaries are intended solely to simplify things, and the full Notice should be read as it takes priority in the event of any ambiguity or conflicts (so be sure to read the whole thing carefully!) . | 19 | However, these summaries are intended solely to simplify things, and the full Notice should be read as it takes priority in the event of any ambiguity or conflicts . |
| 26 | Personal Info We Collect Personal Info You Provide Personal Info We Collect Automatically Personal Info We Collect From Third Parties Categories of Personal Info Collected & Disclosed II. | 23 | Personal Info We Collect and Use A. |
| 27 | How We Collect Personal Info Cookies & Related Technologies Analytics & Advertising Facebook Fan Pages III. | 24 | Players B. |
| 28 | How We Use And Disclose Personal Info Legal Basis Using Personal Info Disclosing Personal Information Communication & Player Behavior Anti-Cheat IV. | 25 | Website Visitors C. |
| 29 | Third-Party Websites And Services V. | 26 | Attendees D. |
| 30 | International Personal Info Processing VI. | 27 | Communication & Player Behavior E. |
| 31 | Your Rights, Choices And Controls VII. | 28 | Anti-Cheat II. |
| 29 | Personal Info We Disclose A. | ||
| 30 | Players B. | ||
| 31 | Website Visitors C. | ||
| 32 | Analytics & Advertising III. | ||
| 33 | How Long We Retain Personal Info IV. | ||
| 34 | Third-Party Services V. | ||
| 35 | International Personal Info Processing A. | ||
| 36 | Operating the Riot Services B. | ||
| 37 | Cross-Border Transfers and Storage C. | ||
| 38 | Our Data Privacy Framework Certification VI. | ||
| 39 | Your Rights, Choices, And Controls A. | ||
| 40 | Exercising Your Rights B. | ||
| 41 | Communications Choices C. | ||
| 42 | Cookies, Browser Controls, and Device Controls VII. | ||
| 35 | PERSONAL INFO WE COLLECT We collect personal info in three main ways: You provide it directly (such as by registering for an account). | 46 | PERSONAL INFO WE COLLECT AND USE Summary : We collect and use personal info from three main types of Riot Services users: You play our games. |
| 36 | We record it automatically (including with technologies like cookies). | 47 | You visit our websites. |
| 37 | We receive it from third parties (like social media companies). | 48 | You attend in-person events. |
| 38 | The particular types of personal info we gather usually depends on how you interact with us, like which Riot Services you use and how you use them. | 49 | We collect personal info you choose to provide, either directly, automatically (like with cookies or scripts), or via third parties. |
| 39 | Information that is de-identified, aggregated, or anonymized so that it cannot be used to identify an individual is not considered personal info. | 50 | If you decline, where we need your personal info to perform a contract with you (including taking steps prior to entering into a contract), to comply with our legal obligations, or to achieve the purposes set out in this Notice, failure to provide that info may prevent you from accessing certain Riot Services or taking advantage of their full functionality. |
| 51 | If you disclose any personal info relating to other people in connection with the Riot Services, you represent that you have the authority to do so and to permit us to use the personal info in accordance with this Notice. | ||
| 52 | We do not collect sensitive personal info, as defined under comprehensive state privacy laws, including the California Consumer Privacy Act and the European Union’s GDPR. | ||
| 53 | We may process the personal info of individuals under the age of 18 where we have obtained parental or legal guardian consent (where legally required) and in accordance with applicable laws. | ||
| 54 | Depending on your use of the Riot Services, the following categories of personal info may have been collected, processed, and disclosed for a business purpose in the preceding 12 months: Identifiers , including name, in-game name, username, email address, billing address, telephone number, IP address, unique device IDs, and online identifiers Characteristics or demographics , including age and gender Commercial info , including interaction with the Riot Services, customer support info, preferences, interests, hobbies, favorite games, purchase history, and payment method Internet or other electronic network activity info , including the use of the Riot Services (timestamps, clicks, scrolling, browsing times, browsing heatmaps, searches, referral/exit pages, and activity and interactions on our websites and in our game clients, including chat logs), computer or device (processing capabilities, manufacturer and model, language and other regional settings, screen resolution and similar settings), IP address (which may be used to infer general location at a city or country level), connection to the Riot Services (browser type and version, operating system name and version, ISP, and your preference settings), how the Riot Services perform (loading errors and response times), third-party platform and usage data, and advertising and analytics info Audio, electronic, visual, or similar info , including audio and text chat, images and videos, recorded gameplay, and related info (build order, and in-game actions) Account and payment credentials ,including passwords, card numbers, and security codes Inferences drawn from any of the above in this section Info that is de-identified, aggregated, or anonymized so that it cannot be used to identify an individual is not personal info. | ||
| 41 | A. | 56 | Our processing of personal info for these purposes includes algorithms, artificial intelligence (AI), machine learning, or other automated technologies, and manual (human) methods of processing. |
| 42 | Personal Info You Provide Summary: We collect personal info you choose to provide. | 57 | Our automated methods often are related to and supported by our manual methods. |
| 43 | You don’t have to disclose personal info when we ask you for it, but if you decline, you might not be able to access certain Riot Services or take advantage of their full functionality. | 58 | For example, to build, train, and improve the accuracy of our automated voice and text chat analysis and evaluation, we manually review and verify some of the output produced by the automated methods against the underlying data. |
| 44 | We collect personal info you provide on the Riot Services, including: Your email address, date of birth, in-game name (e.g. Riot ID), and similar contact info (like when you register for an account ); Your username, password, and other details that help us secure and provide access to the Riot Services (like when you login to our games or websites); Your name, billing address, telephone number, payment method, and other details to help process purchases you make (like when you buy Riot Points or shop at our Merch Store); Your support-related info, including the nature of your concern and your account or order details (like when you request help from us by submitting a Player Support ticket); Your preferences, interests, and general demographic info (such as your hobbies, favorite games, or other info you disclose, like when you respond to a survey); Info related to contests or promotions (like to submit an entry, prove your eligibility, or claim a prize if you win); and Your Riot Games account info (like your preferred game settings, key bindings, friends list, and mastery and rune pages). | — | Removed |
| 45 | The Riot Services also offer social features like voice and text chat. | — | Removed |
| 46 | When you use these features, the personal info you disclose may be seen or overheard by others. | — | Removed |
| 47 | We may collect and use the personal info you provide, including to enforce our Terms of Service (such as described in Anti-Cheat & Fraud Prevention and Communication & Player Behavior below), and in some cases it may also be collected or used by others without your express knowledge (for example, if you’re chatting with another player while they stream a match). | — | Removed |
| 48 | When you play multiplayer games like League of Legends, note that some personal info will be publicly accessible to others, such as your game statistics and performance. | — | Removed |
| 49 | We may record gameplay and related personal info (such as your in-game name, build order, and in-game actions), and replay or otherwise make it available to other players without further notice to you. | — | Removed |
| 50 | For example, players can watch each other play League of Legends using Spectator Mode, and we may use gameplay footage to help promote or improve the Riot Services. | — | Removed |
| 51 | If you disclose any personal info relating to other people to us or to our service providers in connection with the Riot Services, you represent that you have the authority to do so and to permit us to use the personal info in accordance with this Notice. | — | Removed |
| 52 | Send to top B. | — | Removed |
| 53 | Personal Info We Collect Automatically Summary: We automatically collect some personal info about how you interact with and navigate the Riot Services, as well as the device and software you use to do so. | — | Removed |
| 54 | Common examples include personal info regarding: Your use of the Riot Services (such as timestamps, clicks, scrolling, browsing times, browsing heatmaps, searches, referral/exit pages, and activity and interactions on our websites and in our game clients, including chat logs); Your computer or device (such as IP address, which may be used to infer general location at a city or country level, unique device IDs, processing capabilities, manufacturer and model, language and other regional settings, and screen resolution and similar settings); Your connection to the Riot Services, including details about the network and software you’re using (such as browser type and version, operating system name and version, ISP, and your preference settings); and How the Riot Services perform, including problems you may encounter (such as loading errors and response times). | — | Removed |
| 55 | We may use technologies like cookies, scripts, and our own servers to help us collect and store this personal info, including in log files (see II. | — | Removed |
| 56 | How We Collect Personal Info ). | — | Removed |
| 57 | Send to top C. | — | Removed |
| 58 | Personal Info We Collect From Third Parties Summary: Sometimes we obtain personal info from third parties to use along with the personal info we collect ourselves. | — | Removed |
| 59 | We obtain personal info from third parties to supplement the personal info you provide and the personal info we collect automatically, including from the following sources: We obtain personal info from third party integrations if you activate their services in connection with the Riot Services. | — | Removed |
| 60 | For example, if you link your Facebook account with your Riot Games account, Meta may disclose personal info to us in accordance with Facebook’s privacy notice and your Facebook privacy settings. | — | Removed |
| 61 | Your privacy settings on the third party’s service control what personal info they can disclose to us—it can include personal info like your name, profile picture, gender, age range, username, language, country, your friends and other personal info you have made available on the platform. | — | Removed |
| 62 | Please make sure you’re comfortable with what they might disclose by reviewing their posted policies, and if applicable, modifying your privacy settings directly on their service. | — | Removed |
| 63 | We obtain info from third parties in the analytics and advertising ecosystem to help support our marketing initiatives, improve the Riot Services, and better manage our ad campaigns (like by displaying more personalized ads and measuring how effective they are). | — | Removed |
| 64 | To learn more about these companies, see Analytics & Interest-Based Ads . | — | Removed |
| 65 | We obtain info from vendors to help us identify from where you’re using the Riot Services (like your approximate location based on your IP address). | — | Removed |
| 66 | This helps us, for example, process purchases (like assessing tax obligations), prevent fraud or abuse of the Riot Services (such as identifying suspicious transactions or activity), and customize your visit (like displaying the Riot Services in your local language). | — | Removed |
| 67 | We also receive personal info from third-party platforms (like the Apple App Store or Google Play) if you download the Riot Services (such as the Riot Mobile app) on your mobile device. | — | Removed |
| 68 | This might include, for example, technical details (like device IDs) and the fact that you’ve downloaded one of our apps. | — | Removed |
| 69 | We also obtain personal info from third-party gaming platforms (like Microsoft or Sony) in connection with your use of the Riot Services. | — | Removed |
| 70 | We obtain personal info from social media platforms with which you interact. | — | Removed |
| 71 | For example, Meta provides us with personal info about your use of our fan pages on Facebook. | — | Removed |
| 72 | To learn more about this, see Facebook Fan Pages . | — | Removed |
| 73 | We obtain personal info that developers and other players provide to us. | — | Removed |
| 74 | We obtain personal info from public sources, such as personal info in the public domain. | — | Removed |
| 75 | Send to top D. | — | Removed |
| 76 | Categories of Personal Info Collected & Disclosed Depending on your use of the Riot Services, the following categories of personal info may have been collected and disclosed for a business purpose in the preceding 12 months: Identifiers , including name, in-game name, username, email address, billing address, telephone number, IP addresses, unique device IDs, and online identifiers Characteristics or demographics , including age and gender Commercial info , including interaction with the Riot Services, customer support info, preferences, interests, hobbies, favorite games, purchase history, and payment method Internet or other electronic network activity info , including the use of the Riot Services (timestamps, clicks, scrolling, browsing times, browsing heatmaps, searches, referral/exit pages, and activity and interactions on our websites and in our game clients, including chat logs), computer or device (processing capabilities, manufacturer and model, language and other regional settings, screen resolution and similar settings, and IP address (which may be used to infer general location at a city or country level), connection to the Riot Services (browser type and version, operating system name and version, ISP, and your preference settings), how the Riot Services perform (loading errors and response times), third-party platform and usage data, and advertising and analytics info Audio, electronic, or similar info , including audio and text chat, recorded gameplay and related info (build order, and in-game actions) Inferences drawn from any of the above in this section Account and payment credentials , including passwords, card numbers, and security codes We do not collect sensitive personal info, as defined under comprehensive state privacy laws, including the California Consumer Privacy Act and the European Union’s GDPR. | — | Removed |
| 77 | Send to top II. | — | Removed |
| 78 | HOW WE COLLECT PERSONAL INFO As discussed above ( Personal Info We Collect Automatically ), we automatically collect some personal info about how you use and navigate the Riot Services. | — | Removed |
| 79 | We may combine this personal info with other personal info we gather from or about you as described in this Notice, including to enforce our Terms of Service . | — | Removed |
| 80 | A. | — | Removed |
| 81 | Cookies & Related Technologies Summary: We use our own servers and technologies like cookies to automatically collect and store info about how you interact with the Riot Services, as well as the device you use to do so. “Cookies” are small pieces of data that online services you use place on your device for record-keeping and identification purposes. “Web beacons” are transparent pixel images that allow online services to collect info about the ways you interact with them (like whether you’ve opened an email or clicked on an ad). | — | Removed |
| 82 | Similar common technologies include things like tags, scripts, local shared objects, local storage (e.g., HTML5), and related tools. | — | Removed |
| 83 | The Riot Services use cookies, web beacons, and similar technologies to automatically collect, store, and read files on your device. | — | Removed |
| 84 | They may be delivered in a first-party (i.e., by Riot Games) or third-party (i.e., by other companies) context. | — | Removed |
| 85 | These tools help the Riot Services work and operate more efficiently, as well as collect info about how you interact with us (see Personal Info We Collect Automatically ). | — | Removed |
| 86 | We also use our servers in connection with these technologies to collect info about the ways you interact with the Riot Services and store it in log files. | — | Removed |
| 87 | This may include, for example, info that your device, browser, or operating system sends to us when you access the Riot Services (like device IDs, IP addresses, and hardware or software specifications) and details about how you use your Riot Games account (like the particular features you use, your in-game interactions and statistics, and other similar personal info). | — | Removed |
| 88 | We use personal info gathered through our servers and technologies like cookies in accordance with this Notice, including: To monitor, secure, and maintain the Riot Services (like preventing fraud); To enhance your browsing experience (such as allowing you to log-in to your account); To analyze and improve our operations (like aggregating traffic and usage patterns); For advertising purposes (see Analytics & Advertising ); To support and gauge the effectiveness of our communications and marketing campaigns (like letting us know if you’ve clicked on our ads or opened our emails); To better personalize your visit and store your preferences and settings (for example, displaying content in your local language); and To otherwise manage our relationship with players and provide the Riot Services under the Terms of Service (including to improve our services and ensure a more positive and fair gaming environment, such as described in Anti-Cheat & Fraud Prevention and Communication & Player Behavior below). | — | Removed |
| 89 | You can learn more about cookies and similar technologies, including details of how to manage or disable them by visiting AboutCookies.org or consulting your browser’s privacy features. | — | Removed |
| 90 | Some ways of managing traditional cookies may not impact the use of other technologies, but certain browsers may offer their own tools for removing HTML5. | — | Removed |
| 91 | Website visitors who are using a browser that sends a Do Not Track signal or a browser that is Global Privacy Control compliant will have their signals automatically applied to their consent settings on Riot Games websites. | — | Removed |
| 92 | Please note that disabling technologies like cookies may prevent you from using the full functionality of the Riot Services and the Riot Services may not work as we intended. | — | Removed |
| 93 | Send to top B. | — | Removed |
| 94 | Facebook Fan Pages Summary: Riot Games has official Facebook fan pages. | — | Removed |
| 95 | These include official Riot Games and game-specific fan pages. | — | Removed |
| 96 | Meta collects personal info from these pages according to its privacy policy and provides statistics and insights to Riot Games to help us understand the types of actions people take on our fan pages (“insights data”). | — | Removed |
| 97 | Facebook Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2 Ireland (“Facebook Ireland”) and Riot Games are joint controllers for the collection of insights data relating to data subjects from the European Economic Area (EEA), United Kingdom (UK), and Switzerland. | — | Removed |
| 98 | You can find out more about how Meta collects insights data and what personal info it discloses to us by visiting Information about Page Insights Data . | — | Removed |
| 99 | Meta discloses insights data to us relating to our engagement with players, feedback on the Riot Services, and statistics and demographics such as their age, gender, or approximate location. | — | Removed |
| 100 | You can also see the essence of our arrangement with Meta in terms of how we have allocated data protection responsibilities between us regarding insights data by visiting Information about Page Insights . | — | Removed |
| 101 | Facebook Ireland has agreed to take primary responsibility for the processing of insights data relating to EEA, UK, and Swiss data subjects. | — | Removed |
| 102 | Therefore, if you are an EEA, UK, or Swiss data subject and have any queries or concerns with how your insights data is being processed through a Riot Games Facebook fan page, it’s best to contact Facebook Ireland in the first instance. | — | Removed |
| 103 | However, you can exercise your data protection rights regarding insights data in respect of and against either of us. | — | Removed |
| 104 | Please contact us at fbfanpages@riotgames.com to request your Facebook insights data. | — | Removed |
| 105 | Send to top III. | — | Removed |
| 106 | HOW WE USE AND DISCLOSE PERSONAL INFO We use and disclose your personal info in accordance with the legal bases set out below to help us provide, operate, improve, understand, customize, support and market the Riot Services. | — | Removed |
| 107 | A. | — | Removed |
| 108 | Legal Basis Summary: We rely on the following legal bases to use and disclose personal info for individuals where required by applicable law: (i) to provide the services under the Terms of Service , (ii) with your consent, (iii) in our legitimate interests (such as safety, security, and providing a tailored service), and (iv) for other legal reasons. | — | Removed |
| 109 | We rely on a number of legal bases to collect, use, disclose, and otherwise process the personal info we have about you for the purposes described in this Notice. | — | Removed |
| 110 | These legal bases include: as is necessary to perform the Terms of Service and to provide the Riot Services; where you have consented to the processing, which you may revoke at any time; for Riot Games to comply with a legal obligation, a court order, or to exercise and defend legal claims; occasionally to protect your vital interests, or those of others; where necessary in the public interest; and where necessary for the purposes of Riot Games’ or a third party’s legitimate interests, such as those of visitors, users or partners. | — | Removed |
| 111 | To find out which specific legal bases we rely upon to use personal info about you for a particular purpose, go to Using Personal Info and Disclosing Personal Info . | — | Removed |
| 112 | Send to top B. | — | Removed |
| 113 | Using Personal Info Summary: We use the personal info we collect (both individually and in combination with other personal info collected under this Notice) to help us operate our business, provide and improve our products and services, communicate with you, and advertise effectively. | — | Removed |
| 114 | The particular ways we use your personal info often depend on how you choose to use the Riot Services. | — | Removed |
| 115 | Some of the most common examples of how we use personal info include: To provide the Riot Services to you, respond to inquiries, fulfill requests, and process transactions (like helping you create an account, find a match, and resolve Player Support issues). | — | Removed |
| 116 | We engage in these activities to manage our contractual relationship with you and, where relevant, to comply with a legal obligation (e.g. related to payment transactions) or based upon our legitimate interest in doing so; To deliver and tailor our communications with you, like by sending you important account-related announcements or promotional communications that we believe may interest you (for details about managing your communication options, check out Your Rights, Choices, and Controls below). | — | Removed |
| 117 | We engage in these activities with your consent (where required by law), where we have a legitimate interest (e.g. to promote the Riot Services and keep you interested in them through personalized messages) or, in the case of account-related announcements, to perform our contract with you; To administer surveys, contests, sweepstakes, competitive game modes, and similar offerings (such as confirming your eligibility or sending you a prize if you win). | — | Removed |
| 118 | We engage in these activities to manage our contractual relationship with you, or for our legitimate interest (e.g. to promote the Riot Services and keep you interested in them); To monitor, analyze, protect, test, and improve our services and operations (like measuring how the Riot Services perform, tracking usage patterns, and fixing bugs or errors). | — | Removed |
| 119 | We engage in these activities to manage our contractual relationship with you, to comply with a legal obligation (e.g. to keep the Riot Services secure), and/or because we have a legitimate interest (e.g. understanding how the Riot Services are used, keeping them secure, improving them, and developing new products); To research and better understand the Riot Services and how they’re used. | — | Removed |
| 120 | We engage in these activities with your consent and/or because we have a legitimate interest (e.g. understanding how the Riot Services are used, keeping them secure, improving them, developing new products, and understanding the impact and reach of the Riot Services); To advertise and promote the Riot Services, including displaying advertising related to the Riot Services on third-party websites and platforms, improving, developing, and implementing marketing campaigns, analyzing and measuring the effectiveness of those ads and campaigns, and showing you ads that are most relevant to you about the Riot Services. | — | Removed |
| 121 | We engage in these activities with your consent or where we have a legitimate interest (marketing our and others’ products and services and understanding the effectiveness of our marketing campaigns). | — | Removed |
| 122 | For information on how to opt out of personalized advertising on third-party platforms, please see Your Rights, Choices and Controls ; To personalize your experience with the Riot Services, including by presenting content or features better tailored to your interests. | — | Removed |
| 123 | We engage in these activities with your consent or where we have a legitimate interest (e.g. improving our Riot Services by making them more personalized); To improve and provide updates for the Riot Services (like patching our games and releasing new features). | — | Removed |
| 124 | We engage in these activities to manage our contractual relationship with you, to comply with a legal obligation, and/or because we have a legitimate interest (e.g., understanding how the Riot Services are used, keeping them secure, improving them, developing new products, and understanding the impact and reach of the Riot Services); To operate and expand our business. | — | Removed |
| 125 | We engage in these activities to manage our contractual relationship with you, to comply with a legal obligation, and/or because we have a legitimate interest in operating and expanding our business; and To facilitate use of or integration with the Riot Services, social sharing, third-party partnerships, and related functionality (such as supporting chat features). | — | Removed |
| 126 | We engage in these activities with your consent or where we have a legitimate interest (e.g. increasing customer engagement with our products and the Riot Services). | — | Removed |
| 127 | We may also use, disclose, and preserve personal info as necessary or appropriate, including when necessary for a legal obligation or legitimate or public interest or to protect the vital interest of you or someone else, such as to: Comply with applicable law or respond to legal process (like requests from law enforcement or other public or government authorities); Securely operate the Riot Services (like stopping attacks on our systems); Protect players and third parties (such as to help prevent serious injury, abuse, or crime); and Protect our own rights, property, and operations (like enforcing our contracts and terms—including the Terms of Service —and pursuing available remedies or limiting the damages we may sustain). | — | Removed |
| 128 | For example, if applicable laws relating to child sexual exploitation require us to report personal info, such as identifiers, characteristics or demographics, commercial info, internet or other electronic network activity info, audio/electronic or similar info, or account and payment credentials, to public or government authorities, we may do so based on the above legal bases. | — | Removed |
| 131 | For more information about the use of these tools, check out Communication & Player Behavior and Anti-Cheat & Fraud Prevention below. | 61 | A. |
| 62 | Players The table below sets out: Particular collection and processing activities of player personal info that may apply Categories of personal info which we use for each activity For players in the EEA, UK, or another jurisdiction with data protection laws requiring disclosure of our legal justifications for processing personal info (each called a “legal basis”), our legal basis for each activity Activity Categories of Personal Info Legal Basis Create and manage your Riot Account We process your info so you can register, update, and delete your account. – Identifiers – Characteristics or demographics – Commercial info – Internet or other electronic network activity info – Audio, electronic, visual, or similar info – Account and payment credentials – Inferences drawn Contract for the creation, management, and deletion of your Riot Account. | ||
| 63 | Log in securely to Riot Services We provide authentication methods to access your account and Riot Services. – Identifiers – Internet or other electronic network activity info – Account and payment credentials Contract to provide secure login methods and account access for the Riot Services. | ||
| 64 | Protect your account from unauthorized access We use security measures to secure your account from unauthorized access. – Identifiers – Internet or other electronic network activity info – Account and payment credentials Legitimate Interest to protect accounts from unauthorized access and ensure account security as part of our commitment to a safe and reliable service. | ||
| 65 | Get help from Player Support We process your info to answer questions and resolve issues you raise with Riot Player Support. – Identifiers – Internet or other electronic network activity info – Characteristics or demographics – Commercial info – Audio, electronic, visual, or similar info – Account and payment credentials Contract with you to respond to inquiries, resolve issues, and provide customer support for the Riot Services. | ||
| 66 | Use our automated support tools We use chatbots and automated support tools to provide regionalized support and route your support requests. – Identifiers – Internet or other electronic network activity info – Commercial info – Audio, electronic, visual, or similar info Contract to provide customer support and processing player inquiries under Riot’s Terms of Service . | ||
| 67 | Access and use Riot Services We process your info to deliver the core experiences you expect from Riot Games, and to operate and expand our business. – Identifiers – Characteristics or demographics – Commercial info – Internet or other electronic network activity info – Audio, electronic, visual, or similar info – Account and payment credentials – Inferences drawn Contract to fulfill our agreement to provide the Riot Services to you. | ||
| 68 | Legitimate Interest in operating and expanding our business. | ||
| 69 | Play Riot Services on your device according to your interests We tailor your experience to fit your system setup, and personalize your experience with the Riot Services, including by presenting content or features better tailored to your interests. – Identifiers – Commercial info – Internet or other electronic network activity info Legitimate Interest to optimize and tailor the Riot Services based on your device and system capabilities, and your interests. | ||
| 70 | Enjoy updated and stable game and platform services We monitor game platform health to maintain uptime and service reliability, provide updates to improve or patch the Riot Services, and release new features. – Identifiers – Internet or other electronic network activity info Legitimate Interest to maintain the stability, availability, and performance of the Riot Services. | ||
| 71 | Play on a responsive and optimized platform We analyze the reliability of Riot Services to improve game performance and user experience. – Identifiers – Internet or other electronic network activity info – Commercial info Legitimate Interest to improve the stability, responsiveness, and overall performance of the Riot Services. | ||
| 72 | View match history, replays, and game results We store game outcomes and in-game media to enable match replays, match history, and end-of-game screens. – Identifiers – Internet or other electronic network activity info – Commercial info – Audio, electronic, visual, or similar info Legitimate Interest to enhance player experience by enabling access to match replays, history, and post-game insights for review and improvement. | ||
| 73 | Play fair and follow in-game rules We detect cheating and monitor for unauthorized behavior or modifications. – Identifiers – Internet or other electronic network activity info – Commercial info – Audio, electronic, visual, or similar info Legitimate Interest to maintain fair play by preventing cheating, exploitation, and other policy violations. | ||
| 74 | Report bugs and experience We monitor, investigate, and fix technical problems to improve game performance. – Identifiers – Internet or other electronic network activity info – Commercial info Legitimate Interest to identify, diagnose, and resolve bugs or performance issues for a stable gaming experience. | ||
| 75 | Play in a safe and respectful environment We analyze behavior and process reports to reduce disruptive or harmful behavior. – Identifiers – Internet or other electronic network activity info – Audio, electronic, visual, or similar info – Commercial info Legitimate Interest to promote a safe and fair gaming environment. | ||
| 76 | Participate in Riot surveys We provide surveys and review their responses to enhance our products and services. – Identifiers – Characteristics or demographics – Internet or other electronic network activity info – Commercial info Legitimate Interest to gather player insights and improve the Riot Services based on feedback and survey responses. | ||
| 77 | Customize your Riot settings We store and allow customization of various settings and preferences to allow you to manage account info, such as preferred game settings, key bindings, friends list, and rune pages. – Identifiers – Internet or other electronic network activity info Legitimate Interest to enable customization and management of account settings. | ||
| 78 | Chat with other players We store in-game voice and text communication to provide these features in the Riot Services. | ||
| 79 | When you use these features, the personal info you disclose may be seen or overheard by others. | ||
| 80 | We may collect and use the personal info you provide, including to enforce our Terms of Service (such as described in Anti-Cheat and Communication & Player Behavior below). – Identifiers – Internet or other electronic network activity info – Audio, electronic, visual, or similar info Legitimate Interest to facilitate player communication and social interaction within the Riot Services. | ||
| 81 | Make purchases We process payment info to enable purchases in the Riot Services. | ||
| 82 | Purchases may grant a license to virtual content. – Identifiers – Internet or other electronic network activity info – Account and payment credentials – Commercial info Legal Obligation to process transactions, fulfill purchases, and comply with financial and regulatory requirements. | ||
| 83 | Contract to fulfill transactions and provide purchased goods in accordance with our contract with you. | ||
| 84 | Participate in Riot marketing We deliver ads and other promotional content to market Riot Services. – Identifiers – Internet or other electronic network activity info – Commercial Info Consent to deliver personalized marketing and promotional content about Riot Services. | ||
| 85 | Join contests, promotions, and competitive events We collect your info to manage entries. – Identifiers – Characteristics or demographics – Internet or other electronic network activity info – Commercial Info Contract to fulfill our contractual obligations to participants. | ||
| 86 | Legitimate Interest to fulfill promotion participation agreements and enhance player engagement. | ||
| 87 | Use Riot Services to help us improve When you use Riot Services, we analyze your activity to understand usage, improve services, develop new features, and measure their impact. – Identifiers – Characteristics or demographics – Commercial info – Internet or other electronic network activity info – Audio, electronic, visual, or similar info – Account and payment credentials – Inferences drawn Legitimate Interest in understanding how the Riot Services are used to better improve them, develop new products, and understand their impact and reach. | ||
| 88 | Participate as a community partner or influencer We collect info from community partners and influencers to manage communications, track participation, and promote community-driven initiatives. – Identifiers – Characteristics or demographics – Commercial info – Internet or other electronic network activity info – Audio, electronic, visual, or similar info Legitimate Interest to operate Riot’s community programs, facilitate mutually beneficial influencer relationships, and promote community-driven initiatives. | ||
| 89 | Contract where individuals request to join and participate under agreed terms. | ||
| 90 | Send to top B. | ||
| 91 | Website Visitors The table below sets out: Particular collection and processing activities of website visitor personal info that may apply Categories of personal info which we use for each activity For website visitors in the EEA, UK, or another jurisdiction with data protection laws requiring disclosure of our legal justifications for processing personal info, our legal basis for each activity Activity Categories of Personal Info Legal Basis Navigate and interact with Riot’s websites We use analytics and heatmaps to understand how you engage with Riot’s websites (e.g., mouse movement, clicks, and dark spots). – Identifiers – Internet or other electronic network activity info Consent (EU) to analyze website interactions and enhance user experience. | ||
| 92 | Legitimate Interest (non-EU) to evaluate website performance and optimize functionality for a better user experience. | ||
| 93 | Use core or optional website features We use cookies to enable required functionality and optional personalizations on our websites. – Identifiers – Internet or other electronic network activity info Contract to provide core website functionality and ensure proper operation of the Riot Services in accordance with our Terms of Service . | ||
| 94 | Consent to provide optional website features, including personalized content. | ||
| 95 | Get a tailored website experience We adjust content based on your device or browser settings. – Identifiers – Internet or other electronic network activity info Legitimate Interest to optimize website functionality and personalize content based on system capabilities. | ||
| 96 | Enter a contest, promotion, complete a survey, or use interactive features like image generation tools on our website We administer surveys, contact participants, and fulfill related actions. – Identifiers – Characteristics or demographics – Internet or other electronic network activity info – Commercial Info – Audio, electronic, visual, or similar info Consent to participate in promotions, surveys, or use interactive features. | ||
| 133 | Disclosing Personal Info Summary: We disclose your personal info for the purposes set out in this Notice, including to provide the Services, for advertising purposes, to enforce the Terms of Service , secure the Riot Services, or if we’re required to do so by law or respond to legal process. | 98 | Attendees The table below sets out: Particular collection and processing activities of event attendees and other in-person visitor personal info that may apply Categories of personal info which we use for each activity For attendees in the EEA, UK, or another jurisdiction with data protection laws requiring disclosure of our legal justifications for processing personal info, our legal basis for each activity Activity Categories of Personal Info Legal Basis Visit a Riot office or event We use CCTV and conduct screening to ensure physical security. – Identifiers – Audio, electronic, visual, or similar info Legitimate Interest to ensure the safety and security of visitors. |
| 134 | In certain jurisdictions, we may use advertising services that obtain information from cookies or other trackers or use your email address, including for the purpose of delivering advertising to you based on your activities across third party, nonaffiliated websites and platforms. | 99 | Provide feedback to Riot We collect survey responses to improve events and Riot Services. – Identifiers – Characteristics or demographics – Internet or other electronic network activity info – Commercial info Legitimate Interest to evaluate visitor feedback and improve the Riot Services. |
| 135 | In states with comprehensive privacy laws where this sort of advertising may be subject to an opt out, we do not do this.. | 100 | Consent to provide feedback and demographic info to improve the Riot Services. |
| 101 | Make purchases We process your transactions for event tickets, merchandise, or refreshments. – Identifiers – Internet or other electronic network activity info – Account and payment credentials – Commercial info Legal Obligation to process transactions, fulfill purchases, and comply with financial and regulatory requirements. | ||
| 102 | Contract to fulfill transactions and provide purchased goods in accordance with our contract with you. | ||
| 103 | Appear in event recordings or promotional content We capture and store photos and video at events to promote Riot activities and community engagement. – Audio, electronic, visual, or similar info Legitimate Interest to document and promote Riot events, enhance community engagement, and create promotional content. | ||
| 104 | Send to top D. | ||
| 105 | Communication & Player Behavior We’ve empowered our players to help enforce our policies (e.g., the acceptable use and behavioral policies that we publish from time to time on the Riot Services) related to certain in-game behavior. | ||
| 106 | For example, players may report each other and submit info about their in-game activity and actions to help us determine if the reported behavior constitutes a violation of rules and policies that apply to player conduct, as well as any potential repercussions (such as temporary or permanent account suspensions or chat restrictions). | ||
| 107 | We also record and store, and reserve the right (but have no obligation and where legally permissible) to monitor voice and text chat and similar details about optional interactions for a period we determine is appropriate to help us, among other things, address disruptive behavior, enforce our rules and policies and Terms of Service , and foster a safer and more positive gaming community for our players. | ||
| 108 | We use both manual (like enabling you to report such behavior through Player Support tickets) and advanced automated (such as machine learning, transcription, and analysis) tools and techniques to support these efforts. | ||
| 109 | Where possible, we also use anonymized data to develop and improve this process. | ||
| 110 | For example, as part of our voice and text chat evaluation, we leverage artificial intelligence labeling tools to analyze anonymized chat logs and improve accuracy. | ||
| 111 | To enable us to monitor compliance with our policies and terms, we develop template patterns of inappropriate behavior (e.g., abuse, hate speech, cheating, threats, offensive or inappropriate names), which we consider indicative of prohibited behaviors. | ||
| 112 | We do this based upon an analysis of social features like voice and text chat, including files uploaded or exchanged through chat, and actual behaviors when you use the Riot Services. | ||
| 113 | We grade these patterns of inappropriate behavior based upon their severity with different consequences (e.g., temporary or permanent account restrictions or communications restrictions) for players based upon how serious their conduct is. | ||
| 114 | If another player makes a complaint about your behavior, our advanced automated tools use these patterns of inappropriate behavior and grading system to compare your behavior over time with these patterns of inappropriate behavior and, if it is determined that you have engaged in inappropriate behavior, make a decision as to the consequences for you of your behavior. | ||
| 115 | This helps us enforce our policies and terms, secure the Riot Services, detect and prevent unauthorized activity, maintain the competitive integrity of the Riot Services, and prevent illegal, fraudulent, offensive, inappropriate, or other harmful behavior. | ||
| 116 | Our complaints procedure may allow you to appeal a decision. | ||
| 117 | In this case, we may provide you with info that illustrates our rationale and factors that contributed to our decision, along with some tips on how to avoid repeating such behavior in the future. | ||
| 118 | If you still wish to appeal, you may request one of our agents to review your case who will make a final manual determination as to the correct outcome based on the available evidence. | ||
| 119 | Please be kind to other players, observe our policies related to player behavior (including our Terms of Service ), and always be thoughtful about how you communicate with others! | ||
| 120 | Send to top E. | ||
| 121 | Anti-Cheat We always seek to offer players a fair, fun, and competitive gaming experience on the Riot Services. | ||
| 122 | Our Terms of Service strictly prohibit use of unauthorized third-party programs that interact with the Riot Services, including mods, hacks, cheats, scripts, bots, trainers, and automation programs. | ||
| 123 | As described in Communication & Player Behavior , we may use anti-cheat and fraud prevention technologies (such as anti-cheat software that may run in the background of your device) that may make automated decisions (such as temporary or permanent account suspensions, communications restrictions, removal of content, or limited access to game content) based on our monitoring of social features like voice and text chat and actual behaviors when you use the Riot Services. | ||
| 124 | Our complaints procedure may allow you to appeal a decision. | ||
| 125 | You may be able to request one of our agents to review your case, who will make a final manual determination as to the correct outcome based on the available evidence. | ||
| 126 | Send to top II. | ||
| 127 | PERSONAL INFO WE DISCLOSE Summary : We disclose your personal info for the purposes set out in this Notice, including to provide the Riot Services, for advertising purposes, to enforce the Terms of Service , secure the Riot Services, or if we’re required to do so by law or respond to legal process. | ||
| 128 | In certain jurisdictions, we may use advertising services that obtain info from cookies or other trackers or use your email address, including for the purpose of delivering advertising to you based on your activities across third-party, nonaffiliated websites and platforms. | ||
| 129 | In states with comprehensive privacy laws where this sort of advertising may be subject to an opt out, we do not do this. | ||
| 137 | We may disclose the personal info we collect to the following categories of parties: To Riot Games-controlled subsidiaries and affiliates that provide services to us so we can more seamlessly operate, support, and improve the Riot Services (such as to facilitate account transfers and provide Player Support in your local language). | 131 | We disclose your personal info to Riot Games-controlled subsidiaries and affiliates that provide services to us so we can more seamlessly operate, support, and improve the Riot Services (such as to facilitate account transfers and provide Player Support in your local language). |
| 133 | To provide the Riot Services to you, we may outsource the processing of your personal info to third parties. | ||
| 140 | To service providers that operate on our behalf for the purposes discussed in this Notice (see Using Personal Info ). | 135 | We disclose personal info from two main types of Riot Services users: You play our games. |
| 141 | For example, when you buy something on the Riot Services, we’ll disclose your payment-related personal info to entities we’ve engaged to process payments and provide similar financial services (like fraud prevention). | 136 | You visit our websites. |
| 142 | Other common examples include service providers that help us store data, send marketing emails, provide Player Support services, assist with research and analysis of our services, and organize competitive tournaments. | 137 | A. |
| 143 | We may also transfer your personal info in some cases to our professional advisers (who are sometimes independent “data controllers”) such as lawyers and accountants (e.g. when enforcing our contract with you). | 138 | Players The table below sets out: Particular disclosure activities of player personal info that may apply Categories of personal info disclosed for each activity Categories of recipients of the personal info disclosed for each activity For players in the EEA, UK, or another jurisdiction with data protection laws requiring disclosure of our legal justifications for processing personal info, our legal basis for each activity Activity Categories of Personal Info Categories of Recipients Legal Basis Get help from Player Support We disclose your info with agents so they can assist with service requests. – Identifiers – Internet or other electronic network activity info – Commercial info Player Support service providers Contract by enabling customer support agents to address player inquiries and service tickets. |
| 144 | To marketing, advertising, and analytics partners (see Analytics & Advertising ). | 139 | Make purchases We disclose your info to process payments and prevent fraud. – Identifiers – Account and payment credentials – Commercial info Financial service providers Legal Obligation to process transactions, fulfill purchases, and comply with financial and regulatory requirements. |
| 145 | To allow you to make information available to other players. | 140 | Contract to fulfill transactions and provide purchased goods in accordance with our contract with you. |
| 146 | For example, if you choose to disclose personal info publicly through interactive features we control, such as voice and text chat, you should understand that this personal info becomes viewable and/or accessible to others. | 141 | Participate as a community partner or influencer We engage with community partners and influencers and store related data. – Identifiers – Characteristics or demographics – Commercial info – Internet or other electronic network activity info – Audio, electronic, visual, or similar info Third-party partners Legitimate Interest to operate Riot’s community programs, facilitate mutually beneficial influencer relationships, and promote community-driven initiatives. |
| 147 | We reserve the right (but have no obligation) to monitor and record your use of them, including for purposes like enforcing our Terms of Service and applicable player behavior requirements (see Communication & Player Behavior and Anti-Cheat & Fraud Prevention . | 142 | Contract where individuals request to join and participate under agreed terms. |
| 148 | To recipients in the event of any reorganization, merger, sale, joint venture, assignment, transfer, or other disposition of all or any portion of our business, assets, or stock (including in connection with any bankruptcy or similar proceedings). | 143 | Provide personal info that has been lawfully requested from authorities We process and disclose personal info when required by law or regulation. – Identifiers – Characteristics or demographics – Commercial info – Internet or other electronic network activity info – Audio, electronic, visual, or similar info – Account and payment credentials – Inferences drawn Public or government entities Legal Obligation to comply with legal requirements. |
| 149 | This means your personal info may be one of the assets transferred to the acquiring entity in such situations, according to Riot Games’ legitimate interest in engaging in such transactions and operating and expanding our business. | 144 | Play in a safe online environment We report potential exploitation or harmful activity to authorities. |
| 150 | To the Riot Games developer community via the Riot Games API so they can help contribute to the player experience. | 145 | For example, applicable laws relating to child sexual exploitation may require us to report personal info to public or government authorities. – Identifiers – Characteristics or demographics – Internet or other electronic network activity info – Audio, electronic, visual, or similar info – Commercial info – Account and payment credentials Public or government entities Legal Obligation to detect, investigate, and report cases of exploitation or harmful activities to law enforcement and regulatory authorities. |
| 151 | Please note that your in-game name (e.g. Summoner Name or Riot ID) and gameplay statistics (like your match history, item builds, and average number of kills and deaths) are viewable to others and may be disclosed through the API. | 146 | Use our services during a business change like a merger or acquisition We may disclose info as part of a merger, acquisition, or similar transaction. – Identifiers – Commercial info – Potential acquirers – Professional advisers Legitimate Interest to facilitate mergers, acquisitions, or corporate transactions that may involve the transfer of personal info. |
| 152 | We may also disclose personal info to: Comply with applicable law or respond to legal process (like requests from law enforcement or other public or government authorities), including based upon our legitimate interest in doing so; Securely operate the Riot Services (like stopping attacks on our systems), based on Riot Games’ players’ and non-players’ legitimate interest in the Riot Services being a safe and secure environment; Protect players and non-players (such as to help prevent serious injury, abuse, or crime), based on Riot Games’ players’ and non-players’ legitimate interest in the Riot Services being a safe and secure environment; and Protect our own rights, property, and operations (like enforcing our contracts and terms—including the Terms of Service —and pursuing available remedies or limiting the damages we may sustain), based on Riot Games’ legitimate interest in protecting and preserving such and enforcing its legal rights. | 147 | Contract, where applicable, to fulfill our obligations related to business transactions. |
| 153 | Send to top D. | 148 | Use community websites that show your in-game stats We provide access to in-game stats through approved Riot API partners. – Identifiers – Internet or other electronic network activity info – Commercial info Approved developers and the public via Riot API Legitimate Interest to provide community features such as in-game statistics through approved Riot API partners in accordance with Riot’s Terms of Service . |
| 154 | Analytics & Advertising Summary: Some of the personal info we collect is used and disclosed for analytics and advertising purposes. | 149 | Use Riot Services securely We disclose data to detect and stop cyber threats, fraud, or unauthorized access. – Identifiers – Internet or other electronic network activity info – Commercial info – Security and integrity services – Public or government entities Legitimate Interest to detect, prevent, and mitigate security threats, including fraud, cyberattacks, and unauthorized access. |
| 155 | Some of the personal info we collect is used and disclosed for analytics and advertising purposes. | 150 | Use Riot Services in accordance with our Terms of Service To enforce Riot’s Terms of Service , we disclose data to investigate violations, pursue legal claims, defend against disputes, and limit potential damages. – Identifiers – Internet or other electronic network activity info – Commercial info – Professional advisers – Public or government entities Legitimate Interest to enforce Riot’s Terms of Service , investigate violations, pursue legal claims, and defend against disputes. |
| 156 | This personal info may be collected through cookies and other technologies incorporated into the Riot Services as described in Cookies & Related Technologies . | 151 | Legal Obligation to comply with legal requirements when taking legal action or responding to regulatory obligations. |
| 152 | Link your Riot account with partners We disclose data with third-party platforms (e.g., Discord, Twitch, and Xbox) when you use social integration features. – Identifiers – Internet or other electronic network activity info Console and platform partners Contract to provide partnership benefits where users have consented to participate in integrations with third-party services. | ||
| 153 | Join contests, promotions, and competitive events We use and disclose your info to manage entries. – Identifiers – Characteristics or demographics – Internet or other electronic network activity info – Commercial Info – Promotional service providers – Third-party partners, including Tournament Organizers Contract to fulfill our contractual obligations to participants. | ||
| 154 | Legitimate Interest to fulfill promotion participation agreements and enhance player engagement. | ||
| 155 | Send to top B. | ||
| 156 | Website Visitors The table below sets out: Particular disclosure activities of website visitor personal info that may apply Categories of personal info disclosed for each activity Categories of recipients of the personal info disclosed for each activity For website visitors in the EEA, UK, or another jurisdiction with data protection laws requiring disclosure of our legal justifications for processing personal info, our legal basis for each activity Processing Activity Categories of Personal Info Categories of Recipients Legal Basis Navigate and interact with our website We use analytics and heatmaps to understand how you engage with Riot’s website (e.g., mouse movement, clicks, dark spots). – Identifiers – Internet or other electronic network activity info – Inferences drawn Website performance and analytics service providers Legitimate Interest to analyze user interactions and improve website functionality and user experience. | ||
| 157 | Consent to collect insights on website interactions for optimization purposes. | ||
| 158 | Log in to Riot Services We disclose login credentials with partners to authenticate users and enable secure access. – Identifiers – Internet or other electronic network activity info Console and platform partners Contract to authenticate users and provide secure access to Riot Services. | ||
| 159 | Receive Riot marketing emails We disclose your info to email partners to send you updates about Riot Services. – Identifiers – Internet or other electronic network activity info Marketing, advertising, and analytics partners Consent to send marketing communications and updates about Riot Services. | ||
| 160 | Click on third-party links We may facilitate connections to third-party services, who handle your data under their own policies, and whose practices we do not endorse. – Identifiers – Internet or other electronic network activity info Third-party partners Legitimate Interest to facilitate user interactions with third-party websites and services. | ||
| 161 | Engage with cookies, pixels, or ad tracking tools We use tracking technologies to analyze interactions with Riot’s websites, measure ad performance, and optimize marketing campaigns, including the use of cookies, tracking pixels (e.g., Meta Pixel), and similar technologies. – Identifiers – Internet or other electronic network activity info – Commercial info – Website performance and analytics service providers – Marketing, advertising, and analytics partners Consent for non-essential cookies and ad tracking. | ||
| 162 | Legitimate Interest for essential website functionality and performance monitoring. | ||
| 163 | Send to top C. | ||
| 164 | Analytics & Advertising Some of the personal info we collect is used and disclosed for analytics and advertising purposes. | ||
| 165 | This personal info may be collected through cookies and other technologies incorporated into the Riot Services as described in Cookies, Browser Controls, and Device Controls . | ||
| 163 | We are therefore not required to provide an opt-out of the “sale” or “sharing” or use of personal information for “targeted advertising,” as those are defined under applicable laws. | 172 | We are therefore not required to provide an opt-out of the “sale” or “sharing” or use of personal info for “targeted advertising,” as those are defined under applicable laws. |
| 164 | Some analytics providers and ad partners offer you choices about how they collect and use your personal info directly on their websites. | 173 | Some analytics providers and ad partners offer you choices about how they collect and use your personal info directly on their websites, which you can learn more about in YOUR RIGHTS, CHOICES, AND CONTROLS . |
| 165 | To learn more about opting out of Google Analytics, please review Section VI . | — | Removed |
| 168 | Send to top E. | 176 | Send to top III. |
| 169 | Communication & Player Behavior We’ve empowered our players to help enforce our policies (e.g. the acceptable use and behavioral policies that we publish from time to time on the Riot Services) related to certain in-game behavior. | 177 | HOW LONG WE RETAIN PERSONAL INFO You can use many parts of the Riot Services without ever creating an account, purchasing our products or services, or otherwise submitting personal info like your name or email address to us. |
| 170 | For example, players may report each other and submit info about their in-game activity and actions to help us determine if the reported behavior constituted a violation of rules and procedures that apply to player conduct, as well as any potential repercussions (such as temporary or permanent account suspensions or chat restrictions). | 178 | If you do choose to visit or use the Riot Services, we generally retain the related personal info as long as your account is active or as is otherwise necessary to provide the Riot Services, operate our business (including for legitimate purposes like complying with our legal obligations, managing internal books and records, preventing fraud, resolving disputes, and enforcing our contracts and terms, such as this Notice and the Terms of Service ), or to achieve the purposes set out in this Notice, unless a longer retention period is permitted or required by law. |
| 171 | We also record and store, and reserve the right (but have no obligation) to monitor voice and text chat and similar details about optional interactions for a period we determine is appropriate to help us, among other things, address disruptive behavior, improve our services, enforce our rules and policies and Terms of Service , and foster a more positive gaming community for our players. | 179 | The precise periods for which we keep your personal info vary depending on the nature of the personal info, why we need it, and relevant regional legal or operational retention needs. |
| 172 | We engage in these activities to manage our contractual relationship with you, comply with a legal obligation (e.g. to keep the Riot Services safe and secure), and/or because we have a legitimate interest (e.g. understanding how the Riot Services are used, keeping them secure, and improving them). | 180 | Factors we consider in determining these periods include the minimum required retention period prescribed by law or recommended as best practice, the period during which a claim can be made with respect to a contract or other matter, whether the personal info has been aggregated or pseudonymized, and other relevant criteria. |
| 173 | We use both manual (like enabling you to report such behavior through Player Support tickets) and advanced automated (such as machine learning, transcription, and analysis) tools and techniques to support these efforts. | 181 | The retention period applicable for your personal info needed to provide the Riot Services to you (such as accessing the games) is limited to how long you maintain an account. |
| 174 | To enable us to monitor compliance with our policies and terms, we develop template patterns of inappropriate behavior (e.g. abuse, hate speech, cheating, threats, offensive or inappropriate names), which we consider indicative of prohibited behaviors. | 182 | As another example, voice chat info is retained for 24 hours to allow any reports after a match. |
| 175 | We do this based upon an analysis of social features like voice and text chat, including files uploaded or exchanged through chat, and actual behaviors when you use the Riot Services. | 183 | If a report is made, but no action is taken on the reported account, the communications would be retained for 7 days. |
| 176 | We grade these patterns of inappropriate behavior based upon their severity with different consequences (e.g. temporary or permanent account restrictions or communications restrictions) for players based upon how serious their conduct is. | 184 | If a report is made, and action is taken, the communications would be retained for up to 2 years. |
| 177 | If another player makes a complaint about your behavior, our advanced automated tools use these patterns of inappropriate behavior and grading system to compare your behavior over time with these patterns of inappropriate behavior and, if it is determined that you have engaged in inappropriate behavior, make a decision as to the consequences for you of your behavior. | 185 | This is to enable Riot Games to properly investigate infringements of our rules and policies such as fraud, cheating, and disruptive behavior. |
| 178 | This helps us enforce our policies and terms, secure the Riot Services, detect and prevent unauthorized activity, maintain the competitive integrity of the Riot Services, and prevent illegal, fraudulent, offensive, inappropriate, or other harmful behavior. | 186 | When your account is deleted, we will delete the relevant personal info for that purpose (providing the service to you) but will keep some account-related personal info (your match history, for instance) for other defined purposes such as security and fraud detection. |
| 179 | Our complaints procedure may allow you to appeal a decision. | — | Removed |
| 180 | In this case, we may provide you with info that illustrates our rationale and factors that contributed to our decision, along with some tips on how to avoid repeating such behavior in the future. | — | Removed |
| 181 | If you still wish to appeal, you may request one of our agents to review your case who will make a final manual determination as to the correct outcome based on the available evidence. | — | Removed |
| 182 | Please be kind to other players, observe our policies related to player behavior (including our Terms of Service ), and always be thoughtful about how you communicate with others! | — | Removed |
| 183 | F. | — | Removed |
| 184 | Anti-Cheat We always seek to offer players a fair, fun, and competitive gaming experience on the Riot Services. | — | Removed |
| 185 | Our Terms of Service strictly prohibit use of unauthorized third-party programs that interact with the Riot Services, including mods, hacks, cheats, scripts, bots, trainers, and automation programs. | — | Removed |
| 186 | As described in Communication & Player Behavior , we may use anti-cheat and fraud prevention technologies (such as anti-cheat software that may run in the background of your device) that may make automated decisions (such as temporary or permanent account suspensions, communications restrictions, removal of content, or limited access to game content) based on our monitoring of social features like voice and text chat and actual behaviors when you use the Riot Services (see Personal Info We Collect ). | — | Removed |
| 187 | We engage in these activities to manage our contractual relationship with you, comply with legal obligations (e.g. to keep the Riot Services secure), and/or because we have a legitimate interest (e.g. understanding how the Riot Services are used, maintaining their integrity, and improving them). | — | Removed |
| 188 | Our complaints procedure may allow you to appeal a decision. | — | Removed |
| 189 | In this case, you may request one of our agents to review your case who will make a final manual determination as to the correct outcome based on the available evidence. | — | Removed |
| 191 | THIRD-PARTY WEBSITES AND SERVICES Summary: We allow interactions with third parties to make your experience better, but our Notice doesn’t and can’t apply to third parties. | 188 | THIRD-PARTY SERVICES Summary: We allow interactions with third parties to make your experience better, but our Notice doesn’t and can’t apply to third parties. |
| 192 | We’re unable to guarantee that independent third parties adhere to the same practices as us, so please be sure to read their policies and terms before disclosing personal info to them. | 189 | We’re unable to guarantee that independent third parties adhere to the same practices as us, so please be sure to read their terms and understand your privacy settings before disclosing personal info. |
| 193 | There are several ways you might disclose personal info to third-party websites or services in connection with your visit, including: External Links. | 190 | There are several ways you might disclose personal info to third parties, or have third parties disclose personal info to Riot, in connection with your visit, including: External links. |
| 195 | Including a link to or from third-party services doesn’t mean we’ve endorsed their practices. | 192 | Account integrations. |
| 196 | Account Integrations. | — | Removed |
| 198 | For example, we partner with social media companies to provide features that facilitate social sharing and connections (such as the Facebook “Like” button and other widgets). | 194 | For example, we partner with social media and gaming companies to provide features that facilitate social sharing and connections. |
| 199 | These features may collect info about your interactions with them and the Riot Services, and may use technologies like cookies to function properly. | 195 | These features may collect and disclose personal info about your interactions with them and the Riot Services. |
| 200 | How third-party companies like Meta process and control your personal info they collect directly from you is controlled by their own privacy policies. | 196 | Gaming platforms. |
| 201 | Microsoft Xbox Game Pass Integration. | 197 | We obtain personal info from and disclose personal info to gaming platforms like Microsoft and Sony in connection with your use of the Riot Services. |
| 202 | For players on PC and Xbox, when you link an Xbox profile with an active Game Pass membership, Riot Games will disclose gameplay info to Microsoft for accounting, internal reporting, business planning, and product improvement efforts. | 198 | For example, when you link an Xbox profile with an active Game Pass membership, Riot Games will disclose gameplay info to Microsoft for accounting, internal reporting, business planning, and product improvement efforts. |
| 203 | You can stop disclosing this info by disconnecting your Xbox profile from your Riot Account. | 199 | Mobile platforms. |
| 204 | Our Facebook fan pages. | 200 | If you download the Riot Services (such as the Riot Mobile app) on your mobile device, platforms like the Apple App Store or Google Play may collect and disclose your personal info. |
| 205 | Riot Games has official Facebook fan pages. | 201 | This might include, for example, technical details (like device IDs) and the fact that you’ve downloaded one of our apps. |
| 206 | These include official Riot Games and game-specific fan pages. | 202 | Community partners. |
| 207 | Meta collects personal info from these pages according to its privacy policy and provides statistics and insights to Riot Games to help us understand the types of actions people take on our fan pages. | 203 | We obtain personal info that developers, partners, and other players provide to us. |
| 208 | Learn more about this in Facebook Fan Pages . | 204 | Public sources. |
| 209 | Please remember to contact third parties directly (and not Riot Games) if you have any questions or concerns about their practices. | 205 | We obtain personal info from public sources, such as personal info in the public domain. |
| 206 | You can limit the personal info you disclose to third parties through integrations, such as by choosing not to link your Riot Games account with third-party services or disabling such links through your account. | ||
| 207 | Please contact third parties directly if you have questions or concerns about their practices. | ||
| 212 | When you use the Riot Services, your personal info may be processed anywhere we, our partners, or service providers do business, including the United States, providing that adequate technical and organizational measures are in place to ensure the security of your personal info. | 210 | When you use the Riot Services, your personal info may be processed anywhere we, our partners, or service providers do business, including the United States, provided that adequate technical and organizational measures are in place to ensure the security of your personal info. |
| 213 | (1) OPERATING THE RIOT SERVICES. | 211 | A. |
| 214 | Depending on your location, the Riot Services are operated by or on behalf of Riot Games from: in the case of Riot Games, Inc. and Riot Games Merchandise, Inc., the United States; in the case of Riot Games, LLC, Japan; in the case of Riot Games Services PTE. | 212 | Operating the Riot Services Depending on the Riot Games entity responsible for providing the Riot Services in your region, the Riot Services are operated by or on behalf of Riot Games from: in the case of Riot Games, Inc. and Riot Games Merchandise, Inc., the United States; in the case of Riot Games, LLC, Japan; in the case of Riot Games Services PTE. |
| 217 | See Contact Us to see who is the Riot Games entity or entities which control and are responsible for your personal info. | 215 | Please Contact Us to see who is the Riot Games entity or entities which control and are responsible for your personal info. |
| 218 | (2) CROSS-BORDER TRANSFERS AND STORAGE. | 216 | B. |
| 219 | To facilitate our operations, we may transfer, process and store your personal info in jurisdictions other than where you live, including the U.S, Turkey, Romania, Russia, Southeast Asia, and South America. | 217 | Cross-Border Transfers and Storage To facilitate our operations, we may transfer, process and store your personal info in jurisdictions other than where you live, including the U.S, Türkiye, Romania, Russia, Southeast Asia, and South America. |
| 221 | For instance, if you are an EEA or UK data subject and your personal info is disclosed to our affiliates, partners, or third-party service providers acting on our behalf outside of the EEA or UK, then it is done so pursuant to necessary means to ensure an adequate level of protection. | 219 | We ensure appropriate safeguards as required by applicable law are continuously in place to protect the transfer of your personal info to these countries. |
| 220 | For instance, if you are an EEA or UK data subject and your personal info is disclosed to our affiliates, partners, or service providers acting on our behalf outside of the EEA or UK, then it is done so pursuant to necessary means to ensure an adequate level of protection. | ||
| 224 | You can learn more about EU Standard Contractual Clauses on the European Commission website [ec.europa.eu/info/law/law-topic/data-protection/] and to request a copy of them Contact Us . | 223 | You can learn more about EU Standard Contractual Clauses on the European Commission website [ec.europa.eu/info/law/law-topic/data-protection/] and Contact Us to request a copy. |
| 227 | (3) OUR DATA PRIVACY FRAMEWORK CERTIFICATION. | 226 | C Our Data Privacy Framework Certification Riot Games, Inc. participates in and has certified its compliance with the EU-U.S. Data Privacy Framework, the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. Data Privacy Framework as set forth by the U.S. Department of Commerce. |
| 228 | Riot Games, Inc. participates in and has certified its compliance with the EU-U.S. Data Privacy Framework, the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. Data Privacy Framework as set forth by the U.S. Department of Commerce. | — | Removed |
| 231 | To learn more about the Data Privacy Framework (DPF) program, and to view our certification, please visit https://www.dataprivacyframework.gov/ . | 229 | To learn more about the Data Privacy Framework (DPF) program, and to view our certification, please visit the Data Privacy Framework website [www.dataprivacyframework.gov]. |
| 232 | Riot Games, Inc. is responsible for the processing of personal info it receives, under the Data Privacy Framework, and subsequently transfers to a third party acting as an agent on its behalf. | 230 | Riot Games, Inc. is responsible for the processing of personal info it receives, under the Data Privacy Framework, and subsequent transfers to a third party acting as an agent on its behalf. |
| 236 | In compliance with the EU-U.S. DPF, the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. DPF, Riot Games, Inc. commits to resolve DPF Principles-related complaints about our collection and use of your personal information. | 234 | In compliance with the EU-U.S. DPF, the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. DPF, Riot Games, Inc. commits to resolve DPF Principles-related complaints about our collection and use of your personal info. |
| 241 | YOUR RIGHTS, CHOICES AND CONTROLS Summary: You have rights and choices regarding your use of the Riot Services and the ways we process personal info. | 239 | YOUR RIGHTS, CHOICES, AND CONTROLS Summary: You have rights and choices regarding your use of the Riot Services and the ways we process your personal info. |
| 242 | Since you can interact with us in many different ways, the particular controls available to you often depend on the nature of our relationship. | 240 | Since you can interact with us in different ways, the controls available to you depend on the nature of our relationship. |
| 243 | You can use many parts of the Riot Services without ever creating an account, purchasing our products or services, or otherwise submitting personal info like your name or email address to us. | 241 | A. |
| 244 | If you do choose to visit or use the Riot Services, we generally retain the related personal info as long as your account is active or as is otherwise necessary to provide the Riot Services, operate our business (including for legitimate purposes like complying with our legal obligations, managing internal books and records, preventing fraud, resolving disputes, and enforcing our contracts and terms, such as this Notice and the Terms of Service ) or to achieve the purposes set out in this Notice, unless a longer retention period is permitted or required by law. | 242 | Exercising Your Rights Some U.S. states (like California) and non-U.S. regions (like the EEA and UK) provide additional rights by law. |
| 245 | The precise periods for which we keep your personal info vary depending on the nature of the personal info, why we need it and relevant legal or operational retention needs. | 243 | Based on your jurisdiction, you may have some or all the rights listed below and/or any other rights available to you in accordance with applicable laws: ● Access : The right to obtain confirmation as to whether your personal info is being processed, to know what personal info we have about you, including the categories of personal info, the categories of sources from which the personal info is collected, the business or commercial purpose for collecting, selling, or sharing the personal info, the categories of personal info sold, shared, or disclosed for a business purpose, the categories of third parties and vendors to whom we disclose the personal info, and obtain a copy of the specific pieces of personal info we have collected about you. |
| 246 | Factors we consider in determining these periods include the minimum required retention period prescribed by law or recommended as best practice, the period during which a claim can be made with respect to a contract or other matter, whether the personal info has been aggregated or pseudonymized, and other relevant criteria. | 244 | Submit a request for access with Player Support . ● Correction : The right to have rectified or supplemented inaccurate or incomplete personal info concerning you. |
| 247 | For example, the retention period applicable for your personal info needed to provide the Riot Services to you (such as accessing the games) is limited to how long you maintain an account. | 245 | Correct your personal info in Account Management . ● Deletion : The right to delete, destroy, or de-identify personal info that we have collected from you, subject to certain exceptions. |
| 248 | When your account is deleted, Riot will delete the relevant personal info for that purpose (providing the service to you) but will keep some account-related personal info (your match history, for instance) for other defined purposes such as security and fraud detection. | 246 | Submit a request for deletion with Player Support . ● Restriction : The right to restrict the processing of your personal info in certain cases. |
| 249 | As another example, communications logs/history info is retained at minimum for a period of time sufficient to allow any complaints to be filed after a match, and if such a complaint is filed, for a period of up to two years from their creation or a period of time sufficient to investigate the complaint. | 247 | Contact Us to exercise this right. ● Data portability : The right to receive the personal info concerning you, including those that we transmitted to another data controller, in a structured, commonly used and machine-readable format and/or transmit that personal info to another data controller. |
| 250 | This is to enable Riot to properly investigate infringements of our rules and policies such as fraud, cheating and disruptive behavior. | 248 | Contact Us to exercise this right. ● Objection : In some cases required by law, the right to ask us to stop processing your personal info. |
| 251 | You can limit the personal info you disclose to third parties through integrations, such as by choosing not to link your Riot Games account with third-party services or disabling such links through your account (see Third-Party Websites and Services ). | 249 | Your right to object includes where we process your personal info for performing a task in the public interest or pursuing our legitimate interests or those of a third party. |
| 252 | We offer players choices about the types of communications they receive from Riot Games. | 250 | Contact Us to exercise this right. ● Right to withdraw consent : Where your consent is required, you may at any time withdraw such consent (though this will not affect the lawfulness of any processing of your personal info prior to that). |
| 253 | If you choose to receive marketing and promotional emails from us but later change your mind, simply “unsubscribe” by following the instructions in the relevant email. | 251 | Contact Us to exercise this right. ● Right related to cross-border transfers : The right to request info on the security measures, including training and education of our employees, that we implement to safeguard and properly handle your personal info. |
| 254 | These choices don’t apply to mandatory communications that are part of the Riot Services, like important account-related notices. | 252 | Contact Us to exercise this right. |
| 255 | The Riot Services also have many built-in tools to help players exercise control over their personal info directly. | 253 | We do not “sell,” “share,” or use personal info of consumers for “targeted advertising” purposes in those U.S. states that require these defined activities to be subject to an opt-out. |
| 256 | For example, you can generally mute or disable voice or text communication functionality and change other preferences from your account settings. | — | Removed |
| 257 | If you need help with any of these options, be sure to Contact Us . | — | Removed |
| 258 | Many Internet browsers allow you to reject, manage, and delete cookies. | — | Removed |
| 259 | You may also be able to manage other similar technologies, like HTML5, by changing your browser settings. | — | Removed |
| 260 | To learn more about cookies and similar technologies, including details of how to manage or disable them, go to Cookies & Related Technologies . | — | Removed |
| 261 | If you don’t want to take advantage of the services that third-party analytics and advertising companies provide on the Riot Services, you may be able to opt out (or opt in if you are in the EEA or UK) of some of them by visiting YourAdChoices.com or Optout.NetworkAdvertising.org , or if you’re located in the EEA, UK, or Canada, YourOnlineChoices.eu or YourAdChoices.ca respectively. | — | Removed |
| 262 | For a representative list of third-party advertising and analytics partners that operate on the Riot Services, as well as details about how to opt out (or opt in if you are in the EEA or UK) to the extent applicable, see Cookies & Related Technologies . | — | Removed |
| 263 | Some U.S. states (like California) and non-U.S. regions (like the EEA and UK) provide additional rights by law. | — | Removed |
| 264 | Based on your jurisdiction, you may have some or all the rights listed below: ● Access: The right to obtain confirmation as to whether your personal info is being processed, to know what personal info we have about you, including the categories of personal info, the categories of sources from which the personal info is collected, the business or commercial purpose for collecting, selling, or sharing the personal info, the categories of personal info sold, shared, or disclosed for a business purpose, the categories of third parties and vendors to whom we disclose the personal info, and the specific pieces of personal info we have collected about you. | — | Removed |
| 265 | You can also learn more about how to request access to your account info using the information in the Contact Us section below. ● Correction: The right to have rectified any inaccurate personal info concerning you. ● Deletion: The right to delete personal info that we have collected from you, subject to certain exceptions. | — | Removed |
| 266 | You can correct your personal info in the Account Management portal or submit a request for access or deletion with Player Support . ● Restriction: The right to restrict the processing of your personal info in certain cases. ● Data portability: The right in certain cases, to receive the personal info concerning you in a structured, commonly used and machine-readable format and/or transmit that personal info to another data controller. ● Objection: In some cases required by law, the right to ask us to stop processing your personal info. | — | Removed |
| 267 | Your right to object includes where we process your personal for performing a task in the public interest or pursuing our legitimate interests or those of a third party. ● Right to withdraw consent: Where your consent is required, you may at any time withdraw such consent (though this will not affect the lawfulness of any processing of your personal info prior to that). | — | Removed |
| 268 | We do not “sell,” “share” or use personal info of consumers for “targeted advertising” purposes in those U.S. states that require these defined activities to be subject to an opt-out. | — | Removed |
| 270 | In all other jurisdictions, you may be able to opt-out of having information about your activity on the Riot Services (such as use of the website and app) disclosed to partners for personalized advertising purposes on third-party platforms by following the instructions in the Analytics & Advertising section. | 255 | In all other jurisdictions, you may be able to opt-out of having info about your activity on the Riot Services (such as use of the website and app) disclosed to partners for personalized advertising purposes on third-party platforms by following the instructions in the Analytics & Advertising section. |
| 271 | Account holders who have requested to receive our marketing communications may opt out by logging in and visiting your Account Management Portal and unchecking the box in Communication Preferences. | — | Removed |
| 272 | This will opt you out of communications regarding new releases, game updates, events, or other Riot-related content. | — | Removed |
| 273 | If you’re concerned with the way we’re handling your personal info, or if you would like to exercise the rights available to you, please Contact Us . | — | Removed |
| 274 | For account holders, you may also submit requests through your Account Management portal . | — | Removed |
| 282 | Note that asking us to delete personal info or refrain from processing it may also result in us being unable to make certain Riot Services available to you, in which case you’ll no longer be able to access those Riot Services. | 263 | Note that asking us to delete personal info or refrain from processing it may result in us being unable to make certain Riot Services available to you, in which case you’ll no longer be able to access those Riot Services. |
| 284 | We may also retain certain personal info associated with your account for purposes like complying with our legal obligations, managing internal books and records, preventing fraud, resolving disputes, and enforcing our contracts and terms, such as this Notice and the Terms of Service . | 265 | We may retain certain personal info associated with your account for purposes like complying with our legal obligations, managing internal books and records, preventing fraud, resolving disputes, and enforcing our contracts and terms, such as this Notice and the Terms of Service . |
| 285 | You also have the right not to be discriminated against for exercising any of these rights. | 266 | You also have the right not to be discriminated or retaliated against for exercising any of these rights. |
| 288 | If the appeal is denied, we will also provide you with a method through which you may submit a complaint. | 269 | If the appeal is denied, we will provide you with a method through which you may submit a complaint. |
| 270 | Please note that this is without prejudice to your right to lodge a complaint with your data protection authority. | ||
| 290 | Riot Games lead supervisory authority under the GDPR is the Irish Data Protection Commission [dataprotection.ie]. | 272 | Riot Games' lead supervisory authority under the GDPR is the Irish Data Protection Commission [dataprotection.ie]. |
| 275 | Send to top B. | ||
| 276 | Communications Choices We offer players choices about the types of communications they receive from Riot Games. | ||
| 277 | Account holders who have requested to receive our marketing communications may opt out by logging in and visiting your Account Management and unchecking the box in Communication Preferences. | ||
| 278 | This will opt you out of communications regarding new releases, game updates, events, or other Riot-related content. | ||
| 279 | If you choose to receive marketing and promotional emails from us but later change your mind, simply “unsubscribe” by following the instructions in the relevant email. | ||
| 280 | These choices don’t apply to mandatory communications that are part of the Riot Services, like important account-related notices. | ||
| 281 | The Riot Services also have many built-in tools to help players exercise control over their personal info directly. | ||
| 282 | For example, you can generally mute or disable voice or text communication functionality and change other preferences from your account settings. | ||
| 283 | If you need help with any of these options, be sure to Contact Us . | ||
| 284 | Send to top C. | ||
| 285 | Cookies, Browser Controls, and Device Controls The Riot Services use cookies, web beacons, and similar technologies to automatically collect, store, and read files on your device. | ||
| 286 | They may be delivered in a first-party (i.e., by Riot Games) or third-party (i.e., by other companies) context. | ||
| 287 | These tools help the Riot Services work and operate more efficiently, as well as collect info about how you interact with us. | ||
| 288 | We also use our servers in connection with these technologies to collect info about the ways you interact with the Riot Services and store it in log files. | ||
| 289 | This may include, for example, info that your device, browser, or operating system sends to us when you access the Riot Services (like device IDs, IP addresses, and hardware or software specifications) and details about how you use your Riot Games account (like the particular features you use, your in-game interactions and statistics, and other similar personal info). | ||
| 290 | Many Internet browsers allow you to reject, manage, and delete cookies. | ||
| 291 | You may also be able to manage other similar technologies, like HTML5, by changing your browser settings. | ||
| 292 | You can learn more about cookies and similar technologies, including details of how to manage or disable them by visiting AboutCookies.org or consulting your browser’s privacy features. | ||
| 293 | Website visitors who are using a browser that sends a Do Not Track signal or a browser that is Global Privacy Control compliant will have their signals automatically applied to their consent settings on Riot Games websites. | ||
| 294 | If you don’t want to take advantage of the services that third-party analytics and advertising companies provide on the Riot Services, you may be able to opt out (or opt in if you are in the EEA or UK) of some of them by visiting YourAdChoices.com or Optout.NetworkAdvertising.org , or if you’re located in the EEA, UK, or Canada, YourOnlineChoices.eu or YourAdChoices.ca respectively. | ||
| 295 | Please note that disabling technologies like cookies may prevent you from using the full functionality of the Riot Services and the Riot Services may not work as we intended. | ||
| 294 | SECURITY Summary: We’re committed to securing personal info and complying with our obligations under applicable data protection laws, but can’t absolutely guarantee the security of any personal info we collect from you. | 297 | SECURITY We use appropriate physical, technical, and organizational security safeguards to help protect your personal info from unauthorized access, destruction, use, modification, or disclosure both during transmission and in storage. |
| 295 | By choosing to disclose personal info to us (or anybody else online these days), you’re acknowledging this risk. | — | Removed |
| 296 | We use appropriate physical, technical, and organizational security safeguards to help protect your personal info from unauthorized access, destruction, use, modification, or disclosure both during transmission and in storage. | — | Removed |
| 300 | The details of these safeguards can be obtained on request through Contact Us . | ||
| 305 | When we do make changes, we’ll update the “Last Modified” date at the top of the Notice and post it to the Riot Services. | 307 | When we do make changes, we’ll update the “Last Modified” date at the top of this Notice and post it to the Riot Services. |
| 306 | If we make material changes to the Notice or the ways we process personal info, we’ll provide you additional notice as well (such as by prominently posting a notice of the changes on the Riot Services before they take effect or sending you a notification directly). | 308 | If we make material changes to this Notice or the ways we process personal info, we’ll provide you additional notice as well (such as by prominently posting a notice of the changes on the Riot Services before they take effect or sending you a notification directly). |
| 310 | CONTACT US For game-related requests or concerns (e.g., trouble accessing your account, billing matters, skins or content availability, reporting bugs or similar technical issues, discussing a ban, deleting an account, reporting a player, etc.), please contact our Player Support team . | 312 | CONTACT US For game-related requests or concerns (e.g., trouble accessing your account, billing matters, skins or content availability, reporting bugs or similar technical issues, discussing a ban, deleting an account, reporting a player, etc.), please contact our Player Support team. |
| 311 | You can also view our Player Support page for up to date info and troubleshooting guides. | — | Removed |
| 313 | FOR OUR PUBLISHING OPERATIONS: If you live anywhere in North, Central or South America (except Brazil): Riot Games, Inc. | 314 | FOR OUR PUBLISHING OPERATIONS: If you live anywhere in the Americas (except Brazil): If you live in Japan: If you live in SEA: If you live in the EEA, UK or Switzerland, your personal info is jointly controlled by: If you live anywhere else, including Brazil : Riot Games, Inc. |
| 315 | Los Angeles, CA 90064 United States If you live in Japan: Riot Games, LLC Attn: Legal Department Roppongi Hills Mori Tower 34F 6-10-1, Roppongi, Minato-ku, Tokyo 106-6134 Japan If you live in SEA: Riot Games Services PTE. | 316 | Los Angeles, CA 90064 United States Riot Games, LLC Attn: Legal Department Roppongi Hills Mori Tower 34F 6-10-1, Roppongi, Minato-ku, Tokyo 106-6134 Japan Riot Games Services PTE. |
| 317 | Attn: Legal Department 9 Straits View, #16-07, Marina One West Tower Singapore 018937 If you live in the EEA, UK or Switzerland: Your personal info is jointly controlled by: Riot Games Ltd. | 318 | Attn: Legal Department 9 Straits View, #16-07, Marina One West Tower Singapore 018937 Riot Games Ltd. |
| 318 | Attn: Legal Department PO Box 11989 Dublin 2 Ireland and Riot Games, Inc Attn: Legal Department 12333 West Olympic Blvd. | 319 | Attn: Legal Department PO Box 11989 Dublin 2 Ireland Riot Games, Inc Attn: Legal Department 12333 West Olympic Blvd. |
| 319 | Los Angeles, CA 90064 United States Riot Games Ltd is, as between it and Riot Games, Inc. primarily responsible for your personal info (including for ensuring compliance with data protection law) and has the power to implement decisions regarding your personal info. | 320 | Los Angeles, CA 90064 United States Riot Games Ltd. |
| 320 | It is your primary contact point, but you can exercise your rights in respect of and against it or Riot Games, Inc. | 321 | Attn: Legal Department PO Box 11989 Dublin 2 Ireland FOR OUR MERCH STORE OPERATIONS: If you live in the United States, Canada, Brazil, Hong Kong, Singapore, Taiwan, Australia, or New Zealand : If you live in Türkiye or Russia: If you live in the EEA, UK or Switzerland your personal info is jointly controlled by: Riot Games Merchandise, Inc. |
| 321 | If you live anywhere else, including Brazil : Riot Games Ltd. | — | Removed |
| 322 | Attn: Legal Department PO Box 11989 Dublin 2 Ireland FOR OUR MERCH STORE OPERATIONS: If you live in the United States, Canada, Brazil, Hong Kong, Singapore, Taiwan, Australia, or New Zealand : Riot Games Merchandise, Inc. | — | Removed |
| 324 | Los Angeles, CA 90064 United States If you live in the EEA, UK or Switzerland: Your personal info is jointly controlled by: Riot Games Ireland Merchandise Ltd. | 323 | Los Angeles, CA 90064 United States Riot Games Ireland Merchandise Ltd. |
| 325 | Attn: Legal Department PO Box 11989 Dublin 2 Ireland and Riot Games Merchandise, Inc. | 324 | Attn: Legal Department PO Box 11989 Dublin 2 Ireland Riot Games Ireland Merchandise Ltd. |
| 325 | Attn: Legal Department PO Box 11989 Dublin 2 Ireland Riot Games Merchandise, Inc. | ||
| 327 | Los Angeles, CA 90064 United States Riot Games Ireland Merchandise Ltd is, as between it and Riot Games Merchandise, Inc. primarily responsible for your personal info (including for ensuring compliance with data protection law) and has the power to implement decisions regarding your personal info. | 327 | Los Angeles, CA 90064 United States Send to top |
| 328 | It is your primary contact point, but you can exercise your rights in respect of and against it or Riot Games Merchandise, Inc If you live in Turkey or Russia: Riot Games Ireland Merchandise Ltd. | — | Removed |
| 329 | Attn: Legal Department PO Box 11989 Dublin 2 Ireland Send to top | — | Removed |
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