Old version
April 29, 2026 08:16 UTC
88b908a3f2999cb9b8f32b75da46a09d91c917f55acb4ccf25d76642956f9af6
CA-V-001040
New version
May 30, 2026 00:55 UTC
6e158ac59e25bd27831c685c36128d67672522379cd78ffb80e77cda5b85e968
CA-V-003176
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Change Summary
Replicate updated its Terms of Service on May 30, 2026 to change how customers contact the company for support, security notifications, and dispute resolution. The terms previously directed users to email support@replicate.com for security breaches, subscription cancellations, support requests, policy violations, and dispute initiation. The updated language redirects all of these contacts to replicate.com/support instead. This consolidates contact channels but does not change what communications are required or the timelines for response.
low severity
0 Sentences added
0 Sentences removed
5 Sentences modified
305 Sentences before
305 Sentences after
Added
Removed
Modified
BeforeAfter
25You must notify us immediately at support@replicate.com upon becoming aware of any actual or potential breach of security or unauthorized use of your Account or Login Credentials.25You must notify us immediately at replicate.com/support upon becoming aware of any actual or potential breach of security or unauthorized use of your Account or Login Credentials.
36You may cancel the Subscription by contacting us at support@replicate.com .36You may cancel the Subscription by contacting us at replicate.com/support .
64(b) Customers may receive support via our support center (chat and email) found online at https://replicate.com/support or by contacting support@replicate.com or connecting with us through Discord or X .64(b) Customers may receive support via our support center (chat and email) found online at replicate.com/support or connecting with us through Discord or X .
78Customer agrees that if it becomes aware of any violation of the Acceptable Use Policy, or any illegal activities or abuse on the Services by any user, Customer shall promptly report such violations to Replicate at support@replicate.com . 4.78Customer agrees that if it becomes aware of any violation of the Acceptable Use Policy, or any illegal activities or abuse on the Services by any user, Customer shall promptly report such violations to Replicate at replicate.com/support . 4.
150To initiate a dispute, you must first contact us at support@replicate.com , provide documentation supporting your reasoning for the dispute, and allow us seven (7) days from your first outreach to resolve the issue.150To initiate a dispute, you must first contact us at replicate.com/support , provide documentation supporting your reasoning for the dispute, and allow us seven (7) days from your first outreach to resolve the issue.
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