Perplexity AI removed the phone contact number from its customer support information in an update detected on August 24, 2026. The revised Terms of Service previously listed phone support at +1 (510) 270-0840 as a contact option; the updated version removes this phone line and retains only the mailing address and email contact methods. Users can now reach support through mail or email, but phone contact is no longer offered as a stated support channel.
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You and the Company agree that the United Nations Convention on Contracts for the International Sale of Goods will not apply to the interpretation or construction of these Terms. 11.8 How to Contact Us. You may contact us regarding the Services or these Terms at: 2261 Market Street, Ste. 14441, San Francisco, CA 94114, by phone at +1 (510) 270-0840 or by e-mail at support@perplexity.ai .
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You and the Company agree that the United Nations Convention on Contracts for the International Sale of Goods will not apply to the interpretation or construction of these Terms. 11.8 How to Contact Us. You may contact us regarding the Services or these Terms at: 2261 Market Street, Ste. 14441, San Francisco, CA 94114, or by e-mail at support@perplexity.ai .
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