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3End of Search Dialog Neighbors > CurrentPage Member Agreement US Legal This US Member Agreement is effective January 1, 2026, last updated July 9, 2026.3End of Search Dialog Neighbors > CurrentPage Was this article helpful?
4To review the previous Member Agreement, please click here.—Removed
5If you live in the European Union, your use of our Services is governed by the EU Member Agreement.—Removed
6If you live in the United Kingdom, your use of our Services is governed by the UK Member Agreement.—Removed
7If you live in Canada or Australia, your use of our Services is governed by the Canada Australia Member Agreement.—Removed
8If you use our Business Services, click here for additional Business Services Terms governing your use of the Business Services, as defined by those terms.—Removed
9If you have an Agency Page, click here for the Agency Terms of Service governing your use of Agency Pages.—Removed
10IMPORTANT: U.S. MEMBERS AND VISITORS, PLEASE REVIEW THE ARBITRATION AGREEMENT SET FORTH IN SECTION 15 BELOW CAREFULLY, AS IT WILL REQUIRE YOU TO RESOLVE DISPUTES WITH NEXTDOOR ON AN INDIVIDUAL BASIS THROUGH FINAL AND BINDING ARBITRATION. 1.—Removed
11OUR SERVICES.—Removed
12Welcome to Nextdoor!—Removed
13Nextdoor is the essential neighborhood network for over 100 million neighbors, offering trusted local news, real-time safety alerts, neighbor recommendations, for sale and free listings, and events.—Removed
14Nextdoor connects neighbors to the conversations and local gems that matter most in their communities.—Removed
15Businesses, publishers, and public agencies use Nextdoor to engage with neighbors at scale.—Removed
16If it's happening in your neighborhood, it's on Nextdoor.—Removed
17This Member Agreement (the "Terms") governs your rights and responsibilities related to Nextdoor's services including all of Nextdoor's websites, domains, apps, products, services, features, and marketing campaigns (the "Services") if you have your ordinary place of residence or establishment in the United States ("U.S.").—Removed
18These Terms do not apply to Agencies or non-Member customers, and the Services do not include Agency Pages or our non-Member advertising services.—Removed
19When you register to use our Services, you become a "Member." If you have chosen not to register for our Services, you may still be able to access certain aspects of our Services made available to you as a "Visitor." By accessing or using our Services, whether as a Member or Visitor, you acknowledge and agree that you have read, understand, and agree to be bound by these Terms as a legally binding contract with Nextdoor (even if you are using the Services on behalf of a company), so please take a moment to read these Terms.—Removed
20If you are accepting these Terms and using the Services on behalf of a company, partnership, organization, or other legal entity, you represent and warrant that you are authorized to do so and that you have the authority to bind such entity to these Terms, in which case the words "you" and "your" as used in these Terms shall refer to such entity.—Removed
21The collection, use, and sharing of your personal information is described in our Privacy Policy and our Cookie Policy.—Removed
22If you use our Business Services, then you agree to our Business Services Terms, which are incorporated into these Terms.—Removed
23Your usage of certain Services may also be subject to additional terms, policies, and guidelines ("Supplemental Terms") and such Supplemental Terms will either be listed in these Terms or will be presented to you on the Services.—Removed
24If these Terms are inconsistent with the Supplemental Terms, the Supplemental Terms shall control with respect to such Service.—Removed
25Throughout these Terms, we use "Nextdoor", "we", "us" and "our" to refer to the companies offering our Services to you.—Removed
26If you live in the U.S., the Services are operated and provided to you by Nextdoor, Inc., 420 Taylor St., San Francisco, CA 94102. 2.—Removed
27JOINING THE NEIGHBORHOOD. a.—Removed
28Eligibility.—Removed
29You may use our Services only if you can legally form a binding contract with Nextdoor, and only in compliance with these Terms and all applicable laws.—Removed
30You can't use the Services if (1) you are a child and you would need parental or guardian consent to fully use the Services (e.g., as is the case if you are under 13 pursuant to COPPA); (2) you are a registered sex offender in any jurisdiction or are otherwise subject to applicable law, order or legal action barring you from using or accessing an online service that permits use by minor children; (3) we previously disabled your Account for violations of these Terms or our other terms, guidelines, or policies; (4) our Services are not directed to your geographic territory; or (5) you are otherwise prohibited by applicable laws from accessing or receiving our Services.—Removed
31We reserve the right to refuse registration for, access to, or use of our Services by any person or household at any time and for any reason.—Removed
32Additionally, individuals who are under the age of 18 are not permitted to create an account if they are residents of the States of Texas, Tennessee, Mississippi, Maryland, Connecticut, or Nebraska. b.—Removed
33Becoming a Member.—Removed
34When you register to become a Member, you must provide us with accurate and complete information.—Removed
35We reserve the right to reject and terminate any registrations submitted with false or inaccurate registration information, or otherwise submitted in violation of these Terms or our other terms, guidelines, or policies. c.—Removed
36Account Types and Access.—Removed
37Members may create, operate, maintain, or otherwise use an account on the Services ("Account(s)") for personal and/or business use.—Removed
38Each individual is limited to one Account per residence and each business is limited to one Account per business location.—Removed
39You are responsible for maintaining the security of your Account login information and you must keep such login information confidential.—Removed
40You are responsible for all activity that takes place under your Account.—Removed
41You should notify us immediately if you suspect or become aware of any unauthorized use of or access to your Account. d.—Removed
42Permitted Activities.—Removed
43You may use, access, search, interact with, or otherwise make use of our Services only for the purposes for which they are provided and by the means we make available (such as our website, apps, and APIs), and in each case subject to any Supplemental Terms we provide governing their permitted uses. 3.—Removed
44OUR LICENSE GRANT TO YOU.—Removed
45Subject to your complete and ongoing compliance with these Terms and all applicable other terms, guidelines, and policies, Nextdoor hereby grants you a limited, non-exclusive, non-transferable, non-sublicensable, and freely revocable license to access and use the Services as provided herein.—Removed
46The foregoing license grant is not a sale of the Services or any portion thereof, and Nextdoor retains all of our right, title, and interest in the Services and all copies thereof. 4.—Removed
47RIGHTS YOU GRANT. a.—Removed
48Generally.—Removed
49Some areas of the Services allow Members to post, publish, submit, upload, transmit, or otherwise make available on the Services content such as profile pictures or information, photos, images, music, videos, information, comments, likes, recommendations, questions, messages, and other content or information ("Content") (any such Content that a Member makes available or submit is referred to as "Member Content").—Removed
50You retain ownership of your Member Content. b.—Removed
51License Grant to Nextdoor.—Removed
52You hereby grant to Nextdoor a non-exclusive, transferable, fully sublicensable (through multiple tiers), royalty-free, perpetual, and worldwide license, to host, use, distribute, modify, run, copy, publish, list information regarding, edit, translate, distribute, syndicate, publicly perform, publicly display, and prepare derivative works of your Member Content.—Removed
53We will exercise our rights in the foregoing license subject to your Account settings, the selections you make when posting your Member Content, and as otherwise described in our Privacy Policy.—Removed
54You represent and warrant that you are the creator and owner of your Member Content, or that you have the necessary licenses, rights, consents, and permissions to authorize Nextdoor to exercise the licenses granted by you in this section in the manner contemplated by these Terms. c.—Removed
55License Grant to Downstream Users.—Removed
56You also hereby grant each user of the Services a non-exclusive license to access your Member Content through the Services and to use, reproduce, distribute, display, and perform such Member Content as permitted through the functionality of the Services and under these Terms. d.—Removed
57Use of Your Member Content with Sponsored Content.—Removed
58You give us permission to use your name, neighborhood, profile picture, and information about your interactions with the Services next to or in connection with ads, offers, and in connection with our efforts to promote sponsored Content we display on the Services, with no additional compensation to you.—Removed
59We may also post and repost information about your interactions with the Services, along with your name and profile picture, in different areas of the Services from time to time, including any of your Member Content (such as recommendations) for a business in connection with that business's other ads and Business Pages on the Services.—Removed
60When doing so, we will use your personal information in accordance with data protection laws and our Privacy Policy. e.—Removed
61Feedback.—Removed
62We welcome you to share any feedback, suggestions, or ideas you have about Nextdoor and our Services with us ("Feedback"); You agree that in sharing your Feedback, you hereby grant Nextdoor an unrestricted, perpetual, irrevocable, non-exclusive, sublicensable, transferable, fully-paid, royalty-free right to use your Feedback as we see fit without compensation in connection with any of our products and services now known or hereinafter developed. f.—Removed
63Sharing Content.—Removed
64We invite you to share Content from Nextdoor through our sharing features, including the Share button.—Removed
65Copying, sharing, or redistributing Content by any other means, including through web scraping, is prohibited. g.—Removed
66Software.—Removed
67Using Nextdoor may include downloading software to your computer, phone, tablet, or other device.—Removed
68We may require you to accept updates to our Services that you have installed on your computer or mobile device in order to continue using the Services.—Removed
69You acknowledge and agree that we may automatically update that software with or without notice, and the then-current version of these Terms will apply to any updates.—Removed
70Your continued use of the software shall indicate your acceptance of the updated Member Agreement. 5.—Removed
71BEING A GOOD NEIGHBOR. a.—Removed
72Community Guidelines.—Removed
73At Nextdoor, we believe that neighborly behavior is the foundation of healthy communities.—Removed
74These Terms include by reference our Community Guidelines on appropriate use of Nextdoor.—Removed
75All of our Community Guidelines apply to Member Content submitted on Nextdoor, including submissions in Groups and direct messages.—Removed
76We may limit the distribution of or remove Member Content that we determine violates the Community Guidelines.—Removed
77We reserve the right to proactively moderate Content, although we expressly disclaim any obligation to do so, and we can remove Content, suspend, delete, or deactivate your Account, limit Account privileges, or otherwise refuse service to you, if you violate our Community Guidelines, these Terms, or our other terms or policies, or if you infringe intellectual property, or otherwise engage in behavior that we think may harm Nextdoor, a Nextdoor neighborhood, or any of our Members. b.—Removed
78Prohibited Conduct.—Removed
79Without limiting other restrictions contained in these Terms, you agree that you will not, under any circumstances (i) gain or attempt to gain unauthorized access to any part of the Services, including the Accounts of other Members (such as through the use of bots or other automations as well as the unauthorized use of legitimate Member credentials); (ii) interfere with, disrupt, or damage our Services, or attempt to do the same (such as by posting viruses, instigating a denial of service attack, or spamming Members); (iii) attempt to gain access to or tamper with non-public areas of the Services, our computer systems, and any technical delivery systems of our providers; (iv) attempt to prove, scan, or test the vulnerability of our systems, networks, or Services, or breach any security or authentication measure; (v) conduct facial recognition or other biometric analysis of the Content (as defined above) posted on Nextdoor; (vi) develop, support or use software, devices, scripts, robots, or any other means or processes (including crawlers, browser plugins, and add-ons or any other technology) to scrape the Services or otherwise copy profiles and other data from the Services, including for inclusion in or to train large language models or other artificial intelligence technology; (vii) licensing, selling, transferring, assigning, distributing, hosting, or otherwise commercially exploiting the Services or Content; (viii) modifying, preparing derivative works of, disassembling, decompiling, reverse engineering or circumventing any security or authentication measures of any part of the Services or Content; (ix) accessing the Services or Content in order to build a similar or competitive website, product, or service, or (x) otherwise access or use the Services in an unlawful or unanticipated manner.—Removed
80For clarity, any attempt to engage in any of the behaviors listed in this section is also prohibited. c.—Removed
81Disputes Between Members; Waiver of Claims Against Nextdoor.—Removed
82In the real world and online, neighbors sometimes disagree.—Removed
83If you have a dispute with another Member, we hope that you will be able to work it out amicably.—Removed
84However, if you can't, please understand that Nextdoor is not responsible for the actions of our Members.—Removed
85Each of our Members is solely responsible for their own actions and behavior, whether they are using Nextdoor or chatting with a neighbor over the back fence.—Removed
86Accordingly, you agree that Nextdoor has no responsibility for the conduct of Members or other third parties and, to the maximum extent permitted by applicable law, you hereby release the Nextdoor Entities (defined below) from losses, liabilities, claims, demands, and damages (actual and consequential) of every kind and nature, known and unknown, arising out of or in any way connected with disputes involving you and other Members.—Removed
87If you are a California resident, you hereby waive California Civil Code §1542, which says: "A general release does not extend to claims that the creditor or releasing party does not know or suspect to exist in his or her favor at the time of executing the release, and that, if known by him or her, would have materially affected his or her settlement with the debtor or releasing party." d.—Removed
88Community Moderation.—Removed
89Some Members are provided with additional account features to use to support their neighborhood, including moderation tools.—Removed
90MEMBERS WITH SUCH ACCESS ARE NOT AGENTS OF NEXTDOOR AND WE ARE NOT RESPONSIBLE FOR THE ACTIONS TAKEN BY THESE MEMBERS WHILE USING THESE ACCOUNT FEATURES.—Removed
91We reserve the right to overturn any action taken by these Members if we, in our sole discretion, believe that such action is not in the interest of Nextdoor.—Removed
92We reserve the right to revoke or limit a Member's access to these tools at any time, with or without notice, for any reason or no reason, including for a breach of these Terms or any other terms, policies or guidelines.—Removed
93To learn more about moderation, click here.—Removed
94If you are given access to or use these additional account features, including moderation tools, then: You agree that you are taking all actions related to community moderation on a volunteer basis and are not an employee or contractor of Nextdoor; You may not represent that you are authorized to act on behalf of Nextdoor; You may not enter into any agreement with a third party on behalf of Nextdoor; You may not perform moderation actions in return for any form of compensation, consideration, gift, or favor from third parties; and If you have access to any non-public information through these account features, then you will use such information only in connection with your role as a volunteer. 6.—Removed
95MEMBER TRANSACTIONS. a.—Removed
96Products and Services Offered by Members.—Removed
97You, and not Nextdoor, are responsible for your own decisions and actions on the Services.—Removed
98Nextdoor does not own or sell any of the products or services listed by Members on the Services (such as in "For Sale & Free" or on Business Pages), so any actual contract formed is between the Member making an offer and the Member seeking to purchase or otherwise acquire those goods or services. b.—Removed
99Engaging Other Members.—Removed
100Nextdoor does not interview, run background checks on, monitor, supervise, direct, or control Members.—Removed
101In addition, the use of Nextdoor to find a service via search, Business Pages, or any similar feature, does not make us an employer, placement agency, representative, or agent of or for you or any other Member, user, or service provider, and you acknowledge and agree that no such relationship is intended or created by these Terms or your use of the Services.—Removed
102If you and another Member decide to work together, the two of you, and not Nextdoor, are solely responsible for complying with any applicable laws, such as tax and employment laws.—Removed
103Members are not independent contractors, employees, joint venturers, franchisees, or service providers to or for Nextdoor. c.—Removed
104Prohibited Transactions.—Removed
105Except through Nextdoor's Services and in accordance with Nextdoor's Community Guidelines, you may not use the Services to solicit, advertise for, or contact in any form, Members for any employment or other commercial purpose.—Removed
106You may not use the Services to collect the contact information or other personal information of Members, by electronic means or otherwise, without the Member's explicit consent or our prior written consent. d.—Removed
107Nextdoor Only Provides a Venue.—Removed
108Nextdoor is not a party to interactions, transactions or disputes between Members, and while we may, in our discretion, help facilitate the resolution of disputes we have no control over and do not guarantee (i) the existence, quality, safety, or legality of any goods or services listed by Members or other users on the Services; (ii) the truth or accuracy of Content or listings; (iii) the ability of Members or other users to sell or pay for goods or services; (iv) that Members or other users who choose to contract with one another will actually complete the transaction, or (v) the integrity, responsibility, or actions of any Members or other users.—Removed
109Nextdoor reserves the right to remove any Member's listing on the Services for any reason or no reason, at any time, with or without notice.—Removed
110When interacting with other Members you should exercise caution and common sense to protect your personal safety and property, just as you would when interacting with other persons whom you don't know, and when making purchases of goods or services you learn about on Nextdoor, you should vet the product and seller, just as you would with any other purchase.—Removed
111NEITHER NEXTDOOR NOR OUR AFFILIATES ARE RESPONSIBLE FOR THE CONDUCT, WHETHER ONLINE OR OFFLINE, OF ANY USER OF THE SERVICES.—Removed
112NEXTDOOR AND OUR AFFILIATES WILL NOT BE LIABLE FOR ANY CLAIM, INJURY OR DAMAGE ARISING IN CONNECTION WITH YOUR USE OF THE SERVICES. 7.—Removed
113NOTIFICATION PREFERENCES. a.—Removed
114Notifications.—Removed
115By default, you will receive notifications from Nextdoor related to the Services, including your or other Members', Agencies', or Visitors' use of and interactions with the Services, or other Content we think you may find interesting, to the email address to which your Account is linked, and on your device or browser.—Removed
116You may also opt in to other kinds of notifications.—Removed
117You can change your preferences about receiving messages from Nextdoor and customize your default notifications in your preference settings here.—Removed
118You can use these preference settings to unsubscribe to specific notification types by email or push notification. b.—Removed
119Invitations.—Removed
120You can use our Services to send individuals who are not Members invitations, such as by post mail, email, or text message, to register for the Services ("Invitations").—Removed
121You acknowledge that these Invitations, which we may help to facilitate through our Services, are sent by you and not by Nextdoor, and Invitations sent to neighbors not personally selected by you are sent by Nextdoor on your behalf.—Removed
122Such Invitations may identify you as the person inviting the user and may include details about your neighborhood.—Removed
123For example, you may invite your neighbors to Nextdoor by requesting to have us send to them an Invitation, which may include your name and the fact that you are a resident of the neighborhood.—Removed
124You acknowledge that certain third-party fees, such as those from your mobile carrier or Internet service provider, may apply to the use and operation of your device in connection with your sending an Invitation and that you are solely responsible for any such third-party fees. c.—Removed
125Text Messages.—Removed
126Nextdoor may provide a text message service that provides Members with notifications relevant to their neighborhood, Account, or other Services, such as urgent alerts.—Removed
127By giving Nextdoor your phone number, you are consenting to receiving such text notifications, even if your mobile phone number is registered on any state or federal Do Not Call list, or international equivalent.—Removed
128You may update your preferences at any time, and you must do so if you change your phone number to prevent Nextdoor from sending messages intended for you to someone else.—Removed
129Nextdoor does not charge for our text notifications, but your carrier may charge you for such messages.—Removed
130Text notifications may not be delivered if your phone is not in range of a transmission site, or if sufficient network capacity is not available at a particular time.—Removed
131Further, factors beyond the control of the user's wireless carrier or wireless internet provider may interfere with message delivery, including equipment, terrain, proximity to buildings, foliage, and weather.—Removed
132You acknowledge that notifications may not be timely received and that neither Nextdoor nor your wireless carrier guarantees that text notifications will be delivered.—Removed
133These notifications are not intended to replace any primary phone service, such as a traditional landline or mobile phone that may be used to contact emergency services.—Removed
134You acknowledge and agree that Nextdoor is not liable, and you shall not seek to hold Nextdoor liable, for any damages related to your use of the text notification service.—Removed
135If you use certain additional Services, you may receive additional notifications covered by our SMS Terms of Services.—Removed
136Such additional Services and notifications are optional. 8.—Removed
137PROMOTIONS.—Removed
138Any sweepstakes, contests, raffles, games or similar (collectively, "Promotions") made available through and as part of the Services may have additional terms and conditions.—Removed
139If you participate in any Promotions, please carefully review any Promotion-specific rules as well as our Privacy Policy.—Removed
140If and to the extent those rules conflict with these Terms or the Privacy Policy, the applicable Promotion rules will govern. 9.—Removed
141THIRD-PARTY SITES AND SERVICES.—Removed
142Our Services may contain links to third-party websites, advertisers, services, special offers, or other events or activities that are not owned or controlled by Nextdoor.—Removed
143We don't endorse or assume any responsibility for any such third-party websites, information, materials, products, or services.—Removed
144If you access any third-party website, advertisement, service, or other Content via Nextdoor, you do so at your own risk.—Removed
145Nextdoor may not warn you that you are leaving the Services and are subject to the terms and conditions of another website or domain, which is not under the control of Nextdoor.—Removed
146You agree that Nextdoor has no liability arising from your use of or access to any third-party website, service, or Content. 10.—Removed
147CHANGES TO OUR SERVICE.—Removed
148We may offer additional Services and product features, or add, change, or discontinue our existing Services and product features at any time and in any region, with or without notice to you.—Removed
149Your usage of these additional Services may also be subject to Supplemental Terms and such Supplemental Terms will either be listed in these Terms or will be presented to you on the Services.—Removed
150If these Terms are inconsistent with the Supplemental Terms, the Supplemental Terms shall control with respect to such Service.—Removed
151If you are dissatisfied, your sole remedy is to stop using our Services or the affected feature. 11.—Removed
152RESTRICTIONS FROM OUR LICENSORS.—Removed
153Some of the information and Services available through Nextdoor are licensed from or supported by third parties.—Removed
154These third-party terms and disclosures apply to your use of the Services. 12.—Removed
155INDEMNIFICATION.—Removed
156You agree to defend, indemnify, and hold Nextdoor and our affiliates, related companies, officers, directors, employees, agents, representatives, partners, and licensors (the "Nextdoor Entities") harmless from any claims, liabilities, damages, losses, and expenses, including without limitation reasonable attorney's fees and costs, made by any third party due to or arising out of any and all of the following (a) your use of the Services; (b) your violation of these Terms; (c) your violation of applicable laws or regulations; (d) your violation of any rights of another party, including any Members; (e) your interactions and transactions with other Members; or (f) your Member Content.—Removed
157We reserve the right to control the defense of any matter for which you are required to indemnify us, and you agree to cooperate with our defense of these claims and to not settle any claim without our prior written consent.—Removed
158You agree that the provisions of this section will survive any termination of your Account(s), the Terms, and/or your access to the Services. 13.—Removed
159DISCLAIMERS; LIMITATION OF LIABILITY. a.—Removed
160Disclaimers; No Warranties.—Removed
161You understand and agree that to the maximum extent permitted by applicable law your access to and use of the Services or any Content are at your own risk.—Removed
162Our Services are provided to you on an "AS IS" and "AS AVAILABLE" basis, with all faults.—Removed
163WITHOUT LIMITING THE FOREGOING AND TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE NEXTDOOR ENTITIES EXPRESSLY DISCLAIM ALL WARRANTIES, REPRESENTATIONS, AND CONDITIONS OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.—Removed
164The Nextdoor Entities make no warranty or representation and disclaim all responsibility and liability for (i) the completeness, accuracy, availability, timeliness, security, or reliability of the Services; (ii) any harm to computer systems, loss of data, or other harm that results from access to or use of the Services; (iii) the deletion of, or the failure to store or to transmit, any Content and other communications maintained by the Services; (iv) viruses or other harmful components distributed by the Services; and (v) whether the Services will meet requirements or be available on an uninterrupted, secure, or error-free basis.—Removed
165We can't guarantee continuous or secure access to the Services, and operation of the Services may be interfered with by numerous factors outside of our control.—Removed
166No advice or information, whether oral or written, obtained from the Nextdoor Entities or through the Services will create any warranty not expressly made herein. b.—Removed
167Liability Limits.—Removed
168YOU UNDERSTAND AND AGREE THAT, TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE NEXTDOOR ENTITIES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, EXEMPLARY, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, INFORMATION OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM (I) YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE SERVICES; (II) ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON THE SERVICES, INCLUDING WITHOUT LIMITATION, ANY DEFAMATORY, OFFENSIVE OR ILLEGAL CONDUCT OF OTHER MEMBERS OR THIRD PARTIES; (III) ANY CONTENT OBTAINED FROM THE SERVICES; OR (IV) UNAUTHORIZED ACCESS, USE, OR ALTERATION OF YOUR ACCOUNT, TRANSMISSIONS OR CONTENT.—Removed
169IN NO EVENT SHALL THE AGGREGATE LIABILITY OF NEXTDOOR ENTITIES EXCEED THE GREATER OF (A) THE TOTAL AMOUNT PAID OR PAYABLE TO NEXTDOOR BY YOU FOR THE SERVICES DURING THE SIX-MONTH PERIOD PRIOR TO THE ACT, OMISSION, OR OCCURRENCE GIVING RISE TO SUCH LIABILITY; OR (B) ONE HUNDRED U.S. DOLLARS ($100).—Removed
170THE LIMITATIONS OF THIS SUBSECTION SHALL APPLY TO ANY THEORY OF LIABILITY, WHETHER BASED ON WARRANTY, CONTRACT, STATUTE, TORT OR OTHERWISE, AND WHETHER OR NOT THE PARTIES HAVE BEEN INFORMED OF THE POSSIBILITY OF ANY SUCH DAMAGE, AND EVEN IF A REMEDY SET FORTH HEREIN IS FOUND TO HAVE FAILED ITS ESSENTIAL PURPOSE. c.—Removed
171No Liability for Conduct of Other Members.—Removed
172YOU ARE SOLELY RESPONSIBLE FOR ALL OF YOUR COMMUNICATIONS AND INTERACTIONS WITH OTHER MEMBERS OR OTHER USERS OF THE SERVICES.—Removed
173YOU UNDERSTAND THAT NEXTDOOR DOES NOT MAKE ANY ATTEMPT TO VERIFY THE STATEMENTS OF MEMBERS OR OTHER USERS OF THE SERVICES.—Removed
174NEXTDOOR DOES NOT CONTROL OR DIRECT WHAT MEMBERS AND OTHERS DO OR SAY, AND WE ARE NOT RESPONSIBLE FOR THEIR ACTIONS OR CONDUCT OR ANY CONTENT THAT THEY SHARE (INCLUDING OFFENSIVE, INAPPROPRIATE, OBSCENSE, UNLAWFUL, AND OTHER OBJECTIONABLE CONTENT).—Removed
175NEXTDOOR MAKES NO WARRANTY THAT ANY GOODS OR SERVICES PROVIDED BY THIRD PARTIES WILL MEET YOUR REQUIREMENTS OR BE AVAILABLE ON AN UNINTERRUPTED, SECURE, OR ERROR-FREE BASIS OR THAT THEY WILL FUNCTION WITHOUT DISRUPTIONS, DELAYS OR IMPERFECTIONS.—Removed
176NEXTDOOR MAKES NO WARRANTY, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT, QUALITY OF SUCH GOODS OR SERVICES, NOR THE ACCURACY, TIMELINESS, TRUTHFULNESS, COMPLETENESS, OR RELIABILITY OF ANY CONTENT MADE AVAILABLE BY THIRD PARTIES ON OR THROUGH THE SERVICES. d.—Removed
177Nextdoor Is Not a Broker.—Removed
178Nextdoor does not, and is not intended to, provide financial or real estate advice.—Removed
179Nextdoor is not an attorney, escrow agent, lender, or real estate broker representing any Member.—Removed
180NEXTDOOR AND OUR AFFILIATES MAKE NO REPRESENTATIONS OR WARRANTIES, EXPRESS OR IMPLIED, AS TO THE EXISTENCE, OWNERSHIP, LEGAL STATUS (INCLUDING, BUT NOT LIMITED TO, BUILDING CODE COMPLIANCE AND COMPLIANCE WITH ACCESSIBILITY LAWS), SUITABILITY, OR CONDITION OF ANY PROPERTY LISTED ON NEXTDOOR, OR AS TO THE ACCURACY OR COMPLETENESS OF ANY INFORMATION ABOUT A PROPERTY. e.—Removed
181Exclusion of Damages.—Removed
182CERTAIN JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES.—Removed
183IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE EXCLUSIONS OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MAY HAVE ADDITIONAL RIGHTS. f.—Removed
184Basis of the Bargain.—Removed
185THE LIMITATIONS OF DAMAGES SET FORTH ABOVE ARE FUNDAMENTAL ELEMENTS OF THE BASIS OF THE BARGAIN BETWEEN NEXTDOOR ENTITIES AND YOU. 14.—Removed
186GENERAL. a.—Removed
187Term and Termination.—Removed
188The Terms commence on the date when you accept them (as described in the preamble above) and remain in full force and effect for as long as you access or use the Services, unless terminated earlier in accordance with the Terms. i.—Removed
189Termination by You.—Removed
190You may terminate these Terms with Nextdoor at any time by deactivating your Account(s) and discontinuing your use of the Services. ii.—Removed
191Termination by Nextdoor.—Removed
192We may suspend, terminate, delete, or deactivate your Account(s) or stop providing you with all or part of the Services at any time for any or no reason, with or without notice, without liability to you. iii.—Removed
193Survival.—Removed
194In the event of termination, whether by you or by us, Section 4 (Rights You Grant), Section 12 (Indemnification), Section 13 (Disclaimers; Limitation of Liability), Section 14 (General), Section 15 (Dispute Resolution and Binding Arbitration and Class Waiver) of these Terms shall survive. b.—Removed
195Member Support.—Removed
196We care about your concerns, issues, thoughts, and suggestions.—Removed
197Please visit https://help.nextdoor.com to find answers to common questions or email us at support@nextdoor.com. c.—Removed
198Infringement.—Removed
199If you believe Content on the Services infringes your copyright or trademark, please review our Trademark and Copyright Policy and follow the instructions for reporting.—Removed
200If you are in the U.S., your notice must satisfy the requirements enumerated in 17 U.S.C. §512(c)(3). d.—Removed
201Integration.—Removed
202These Terms, including our Community Guidelines, our Business Services Terms as applicable, and other Supplemental Terms and policies referenced herein, constitute the entire agreement between you and us with respect to our Services, and supersede any other agreements or understandings (oral or written), except that in the event of any conflict between these Terms and any Supplemental Terms, the Supplemental Terms shall control solely with regard to the Services to which they apply. e.—Removed
203Updates.—Removed
204We reserve the right to amend these Terms and any Supplemental Terms at any time.—Removed
205We will notify you of any material changes as legally required (for example, by emailing you, or by providing an amendment notice in the Services).—Removed
206Such changes to these Terms and Supplemental Terms shall be effective immediately for new Visitors.—Removed
207Changes to applicable policies and guidelines are effective immediately unless otherwise stated.—Removed
208If you keep using Nextdoor after a change to these Terms or any applicable Supplemental Terms is effective, you accept and agree to be bound by the new terms; if you disagree with the new terms, you must stop using the Services and delete your Account(s). f.—Removed
209Notices.—Removed
210Notice to Nextdoor under these Terms must be in writing and sent to Nextdoor using the relevant contact information set out in the introductory paragraph above.—Removed
211Notices will be deemed given upon personal delivery, upon delivery if by mail, or upon valid transmission through email. g.—Removed
212No Agency.—Removed
213These Terms do not create any agency, partnership, joint venture, joint controllership, employment or franchise relationship between you and Nextdoor. h.—Removed
214Miscellaneous.—Removed
215To the extent allowed by applicable law, the English version of these Terms is binding, and other translations are for convenience only.—Removed
216You may not assign any of your rights or obligations under these Terms without our prior written consent, which consent may be withheld in our sole discretion.—Removed
217If any provision of these Terms is found unenforceable, then that provision will be severed from these Terms and not affect the validity and enforceability of any remaining provisions.—Removed
218Except as expressly provided in this Agreement, this Agreement is intended solely for the benefit of you and the Nextdoor Entities, and is not intended to confer any benefits upon, or create any rights in favor of, any Person other than you and the Nextdoor Entities.—Removed
219Our failure to act in a particular circumstance does not waive our right to act with respect to that or other circumstances.—Removed
220We shall be excused for any problem due to a circumstance beyond our reasonable control.—Removed
221You represent and warrant on an ongoing basis and at all relevant times that you are not, nor is any individual with access to your Account, nor is any entity or person that (directly or indirectly) owns, controls, or is affiliated with you, acts on your behalf or is otherwise associated with you, subject to financial, economic or trade sanctions or embargoes, or otherwise designated on any list of prohibited or restricted parties. or territories, including any such lists maintained from time to time by the United Nations Security Council, the United Kingdom Government, U.S. Government, the Australian Government, the Canadian Government, the European Union or its member states or any member states of the European Free Trade Association, or other applicable government authority.—Removed
222In the event that, at any relevant time, the warranty outlined in the preceding sentence ceases to be true, complete, and accurate, you shall notify us immediately. 15.—Removed
223DISPUTE RESOLUTION; BINDING ARBITRATION AND CLASS WAIVER.—Removed
224A.—Removed
225Dispute Resolution.—Removed
226If a dispute arises between you and Nextdoor, our goal is to provide you with a neutral and cost-effective means of resolving the dispute quickly.—Removed
227Accordingly, if you have a dispute with Nextdoor, you agree to contact us, on an individualized basis, at legal-arbitration@nextdoor.com, by sending a notice ("Dispute Notice") containing (1) your name, phone number, and mailing address, (2) Account username, if any, as well as the email address associated with the Account, (3) a statement of any legal claims you are asserting and the factual bases of those claims, and (4) a description of any remedy sought, in order to try to resolve the dispute informally before pursuing other avenues, including arbitration as set forth below, except in circumstances where emergency equitable relief is sought.—Removed
228Likewise, if Nextdoor has a dispute with you, Nextdoor will send an email with an individualized Dispute Notice, including the requirements listed above, to the email address associated with your Nextdoor account, if any, or, to any other contact information we have for you.—Removed
229B.—Removed
230Binding Arbitration and Class Waiver. i.—Removed
231Governing Law, Jurisdiction and Venue.—Removed
232Except as set forth in Subsection 15(b)(v) (Emergency Equitable Relief) below, these Terms are to be governed by and interpreted under California law, without regard to its conflict of law principles.—Removed
233This governing law provision is limited to specifying the choice of law to be used in the governance and interpretation of these Terms, and shall not create any other substantive right to assert claims under California law, whether under statute, common law, or otherwise.—Removed
234This section is only intended to specify the use of California law to interpret these Terms.—Removed
235Both you and Nextdoor agree that all claims or disputes arising out of or relating to these Terms (or any Supplemental Terms, unless expressly otherwise set forth in such Supplemental Terms) that are not subject to mandatory arbitration as set forth in these Terms, or another agreement, shall be resolved exclusively in the U.S. District Court for the Northern District of California, San Francisco Division, or in the Superior Court of California for the County of San Francisco, and you hereby submit to the exclusive jurisdiction thereof. ii.—Removed
236Arbitration Agreement.—Removed
237You and Nextdoor agree to the arbitration and dispute resolution terms in this Section (Section 15) (the "Arbitration Agreement").—Removed
238For the purposes of this Arbitration Agreement, references to "Nextdoor," "you," "we" and "us" include the parties' respective subsidiaries, affiliates, agents, employees, employers, partners, shareholders, predecessors in interest, successors, assigns, and heirs.—Removed
239We encourage you to carefully read these important terms, which include a requirement that claims arising out of or relating to these Terms (and any Supplemental Terms unless expressly otherwise set forth in such Supplemental Terms) shall be brought individually and not on a class wide basis, and shall be subject to binding arbitration, except as otherwise provided in Subsection 15(b)(iv) Small Claims Court), Subsection 15(b)(v) (Emergency Equitable Relief), and Subsection 15(b)(vi) (Claims Not Subject to Arbitration).—Removed
240Instructions for how to timely opt out to binding arbitration are included in Subsection 15(b)(xii) (30-day Right to Opt Out) below. iii.—Removed
241Applicability.—Removed
242Except as set forth below in Subsection 15(b)(iv) (Small Claims Court), Subsection 15(b)(v) (Emergency Equitable Relief), and Subsection 15(vi) (Claims Not Subject to Arbitration), any dispute or claim arising out of or relating in any way to your access or use of the Services (including such access or use prior to the date of these Terms), or to any aspect of your relationship with Nextdoor (including without limitation as a business), shall be resolved by binding arbitration, rather than in court. iv.—Removed
243Small Claims Court.—Removed
244Notwithstanding the other provisions of this Arbitration Agreement, in the event the amount in controversy for any claim or dispute is less than $12,500.00, either you or Nextdoor may bring an individual action in small claims court in the Superior Court of California for the County of San Francisco.—Removed
245Should the amount in controversy of such action exceed the monetary limit of the small claims court, such action shall be dismissed without prejudice, and shall be subject to arbitration as set forth herein. v.—Removed
246Emergency Equitable Relief.—Removed
247Notwithstanding the other provisions in this Arbitration Agreement, either you or Nextdoor may seek a temporary restraining order or other temporary equitable relief from a state or federal court of competent jurisdiction, pending arbitration.—Removed
248A request for emergency equitable reliefs shall not be deemed a waiver of any other rights or obligations under this Arbitration Agreement, including the requirement to individual arbitration as set forth herein. vi.—Removed
249Claims Not Subject to Arbitration.—Removed
250Notwithstanding the other provisions in this Arbitration Agreement, claims alleging violations of the Computer Fraud and Abuse Act, or infringement or misappropriation of the other party's patent, copyright, trademark, or trade secrets shall not be subject to the requirements in this Arbitration Agreement, and may be brought in state or federal court, specifically, the U.S. District Court for the Northern District of California, San Francisco Division, or in the Superior Court of California for the County of San Francisco.—Removed
251In addition, to the extent that Nextdoor participates in the Data Privacy Framework, any complaints or disputes relating to our compliance with the Data Privacy Framework Principles will be subject to the dispute resolution and recourse mechanisms set forth in our Privacy Policy. vii.—Removed
252Arbitration Rules and Forum.—Removed
253These Terms evidence a transaction involving interstate commerce and that notwithstanding the provision above with respect to the applicable substantive law, the Federal Arbitration Act, 9 U.S.C. §1 et seq.—Removed
254("FAA") will govern the interpretation and enforcement of this Arbitration Agreement and any arbitration proceedings in accordance therewith.—Removed
255If, for whatever reason, the FAA is inapplicable, the state law governing arbitration agreements in the state in which you reside shall apply.—Removed
256Before a party may begin an arbitration proceeding, that party must send a notice of an intent to initiate arbitration and certify completion of the informal dispute resolution process set forth in Section 15(a) (Dispute Resolution) above, provided at least sixty (60) days have lapsed from the date a party sends a Dispute Notice.—Removed
257The notice of intent must be sent to Nextdoor, Inc., 420 Taylor Street, San Francisco, CA 94102, attn: Legal Department, with copy via email to legal-arbitration@nextdoor.com.—Removed
258The notice of intent must include (1) the name, telephone number, mailing address, and e-mail address of the party seeking arbitration and the Account username as well as the email address associated with the Account, if any; (2) a statement of the legal claims being asserted and the factual bases of those claims; (3) a description of the remedy sought, and (4) an accurate, good-faith calculation of the amount in controversy in U.S. Dollars (hereafter, "Notice of Intent").—Removed
259You agree that compliance with Section 15(a) (Dispute Resolution) and this subsection is a condition precedent to commencing arbitration, and that the arbitrator shall dismiss any arbitration filed without fully and completely complying with these procedures.—Removed
260The arbitration will be conducted by NAM, an established alternative dispute resolution provider.—Removed
261Once the Notice of Intent has been sent, the party seeking to arbitrate must then file their arbitration demand with NAM.—Removed
262Disputes shall be subject to NAM's most current version of the Comprehensive Arbitration Rules and Procedures, available at https://www.namadr.com/resources/rules-fees-forms/, including the Supplemental Rules for Mass Arbitration Filings.—Removed
263NAM's rules are also available at www.namadr.com.—Removed
264If NAM is not available to arbitrate, the parties will select an alternative arbitral forum.—Removed
265The payment of arbitration fees (the fees imposed by the arbitration administrator including filing, arbitrator, and hearing fees) will be governed by the applicable NAM Rules, unless you qualify for a fee waiver under applicable law.—Removed
266If after exhausting any potentially available fee waivers, the arbitrator finds that the arbitration fees will be prohibitive for you as compared to litigation, we will pay as much of your filing, arbitrator, and hearing fees in the arbitration as the arbitrator deems necessary to prevent the arbitration from being cost- prohibitive, regardless of the outcome of the arbitration, unless the arbitrator determines that your claim(s) were frivolous or brought for an improper purpose or asserted in bad faith.—Removed
267You and we agree that arbitration should be cost-effective for all parties and that any party may engage with NAM to address the reduction or deferral of fees.—Removed
268You may choose to have the arbitration conducted by telephone, based on written submissions, or in person in the county where you reside, or at another mutually agreed location.—Removed
269Any judgment on the award rendered by the arbitrator may be entered in any court of competent jurisdiction. viii.—Removed
270Batch Arbitration.—Removed
271To increase the efficiency of administration and resolution of any arbitrations, you and Nextdoor agree that in the event that there are twenty-five (25) or more individual arbitrations of a substantially similar nature filed against Nextdoor by or with the assistance of the same law firm, group of law firms, or organizations, within a ninety (90) day period, the arbitration provider shall (1) administer the arbitration demands in batches of up to fifty (50) claims per batch (plus, to the extent there are less than 50 claims left over after the batching described above, a final batch consisting of the remaining claims), regardless of whether any such claims are originally processed as individual arbitrations; (2) appoint an arbitrator for each batch; and (3) provide for the resolution of each batch as a single consolidated arbitration with one set of filing and administrative fees due per side per batch, one procedural calendar, one hearing (if any) in a place to be determined by the arbitrator, and one final award ("Batch Arbitration").—Removed
272To the extent the parties disagree on the utilization of Batch Arbitration, the arbitration provider may appoint a sole standing arbitrator to determine the applicability of the Batch Arbitration process, in accordance with the arbitration provider's rules.—Removed
273This provision shall in no way be interpreted as authorizing a class, collective, and/or mass arbitration or action of any kind, or arbitration involving joint or consolidated claims under any circumstances, except as expressly set forth in this provision. ix.—Removed
274Authority of Arbitrator.—Removed
275The arbitrator shall have exclusive authority to (1) determine the scope and enforceability of this Arbitration Agreement, and (2) resolve any dispute related to the interpretation, applicability, enforceability or formation of this Arbitration Agreement including, but not limited to, any claim that all or any part of this Arbitration Agreement is void or voidable.—Removed
276However, disputes arising out of or relating to the class action waiver, including any claim that all or part of the class action waiver is unenforceable, illegal, void or voidable, or such class action waiver has been breached, shall be decided by a court of competent jurisdiction and not by an arbitrator.—Removed
277The arbitration will decide the rights and liabilities, if any, of you and Nextdoor.—Removed
278The arbitrator shall have the authority to grant motions dispositive of all or part of any claim.—Removed
279The arbitrator shall have the authority to award monetary damages and to grant any non-monetary remedy or relief available to an individual under applicable law, the arbitral forum's rules, and the Terms (including the Arbitration Agreement).—Removed
280The arbitrator shall issue a written award and statement of decision describing the essential findings and conclusions on which the award is based, including the calculation of any damages awarded.—Removed
281The arbitrator has the same authority to award relief on an individual basis that a judge in a court of law would have.—Removed
282The award of the arbitrator is final and binding upon you and us.—Removed
283Any judgment on the award rendered by the arbitrator may be entered in any court of competent jurisdiction. x.—Removed
284Waiver of Jury Trial.—Removed
285YOU AND NEXTDOOR HEREBY WAIVE ANY CONSTITUTIONAL AND STATUTORY RIGHTS TO SUE IN COURT AND HAVE A TRIAL IN FRONT OF A JUDGE OR A JURY.—Removed
286There is no judge or jury in arbitration, and court review of an arbitration award is subject to very limited review. xi.—Removed
287Waiver of Class or Other Non-individualized Relief.—Removed
288ALL CLAIMS AND DISPUTES WITHIN THE SCOPE OF THIS ARBITRATION AGREEMENT MUST BE ARBITRATED ON AN INDIVIDUAL BASIS AND NOT ON A CLASS, REPRESENTATIVE, OR COLLECTIVE BASIS, ONLY INDIVIDUAL RELIEF IS AVAILABLE, AND CLAIMS OF MORE THAN ONE CUSTOMER OR USER CAN'T BE ARBITRATED OR CONSOLIDATED WITH THOSE OF ANY OTHER CUSTOMER OR USER, EXCEPT AS DESCRIBED IN SUBSECTION 15(a)(viii) (Batch Arbitration).—Removed
289If a decision is issued stating that applicable law precludes enforcement of any of the limitations in Subsection 15(a)(v) (Emergency Equitable Relief), as to a claim for relief, then the claim shall be severed from the arbitration and brought in the U.S. District Court for the Northern District of California, San Francisco Division, or in the Superior Court of California for the County of San Francisco.—Removed
290All remaining claims shall be arbitrated. xii. 30-day Right to Opt Out.—Removed
291You have the right to opt out of mandatory arbitration by filling out all required elements of this form giving written notice of your decision to opt out within 30 days of being subject to these Terms.—Removed
292If you opt out of mandatory arbitration under this section, all other parts of these Terms will continue to apply to you.—Removed
293If you opt out of this Arbitration Agreement, you may exercise your right to a trial by jury or judge, as permitted by applicable law, but any prior existing agreement to arbitrate disputes under a prior version of the Arbitration Agreement will continue to apply to arbitration disputes already filed but will not apply to claims not yet filed.—Removed
294Opting out of arbitration under this section only affects this Arbitration Agreement and any prior versions of it or any other terms that apply to the Services but does not affect other arbitration agreements that you may currently have with us, or may enter into in the future with us, including agreements such as the Business Services Terms, among others. xiii.—Removed
295Severability.—Removed
296Except as provided in Subsection 15(b)(xi) (Waiver of Class or Other Non-Individualized Relief), if any part or parts of this Arbitration Agreement are found under the law to be invalid or unenforceable, then such specific part or parts shall be of no force and effect and shall be severed and the remainder of the Arbitration Agreement shall continue in full force and effect. xiv.—Removed
297Survival of Arbitration Agreement.—Removed
298This Arbitration Agreement will survive the termination, or your discontinued usage of Nextdoor, Nextdoor's platform, or related services. xv.—Removed
299Material Changes.—Removed
300Notwithstanding any provision in these Terms to the contrary, if Nextdoor makes any material changes to this Arbitration Agreement, you accept and agree to be bound by the new terms, unless you opt-out by filling out all required elements of this form within thirty (30) days of receiving notice of such change(s).—Removed
301If you choose to opt-out pursuant to this subsection, the most recent version of this Arbitration Agreement that you did not opt out of will govern your claims, if applicable.—Removed
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