| March 6, 2026 18:27 UTC | April 18, 2026 07:46 UTC | ||||
|---|---|---|---|---|---|
| 5 | Back to Help Home | 5 | Back to Help Home | ||
| 6 | 6 | ||||
| 7 | Netflix Terms of Use | 7 | Netflix Terms of Use | ||
| n | 8 | Netflix provides a personalized subscription service that allows our members to | n | 8 | Welcome to Netflix! Netflix provides a service that allows users to access enter |
| > | access entertainment content (“Netflix content”) over the Internet on certain In | > | tainment content (“Netflix content”) over the Internet on certain Internet-conne | ||
| > | ternet-connected TVs, computers and other devices ("Netflix ready devices"). | > | cted TVs, computers and other devices ("Netflix supported devices"). | ||
| 9 | These Terms of Use govern your use of our service. As used in these Terms of Use | 9 | These Terms of Use govern your use of our service. As used in these Terms of Use | ||
| > | , "Netflix service", "our service" or "the service" means the personalized servi | > | , "Netflix service", "our service" or "the service" means the service provided b | ||
| > | ce provided by Netflix for discovering and accessing Netflix content, including | > | y Netflix for discovering and accessing Netflix content. This includes all perso | ||
| > | all features and functionalities, recommendations and reviews, our websites, and | > | nalization, features and functionalities, recommendations and reviews, our websi | ||
| > | user interfaces, as well as all content and software associated with our servic | > | tes, applications and user interfaces, as well as all content and software assoc | ||
| > | e. References to ‘you’ in these Terms of Use indicate the member who created the | > | iated with our service. | ||
| > | Netflix account and whose payment method is charged. | ||||
| 10 | Membership | 10 | 1. The Netflix Service | ||
| 11 | 1.1. Your Netflix membership will continue until terminated. To use the Netflix | 11 | 1.1. Access to the Netflix Service. To use the Netflix service you must have Int | ||
| > | service you must have Internet access and a Netflix ready device, and provide us | > | ernet access and a Netflix supported device. Some features, content, or offering | ||
| > | with one or more Payment Methods. “Payment Method” means a current, valid, acce | > | s may be available at no cost and may be accessed without creating an account or | ||
| > | pted method of payment, as may be updated from time to time, and which may inclu | > | providing a Payment Method, while other options require you to create a Netflix | ||
| > | de payment through your account with a third party. Unless you cancel your membe | > | account or purchase a subscription, subject to the subscription terms outlined | ||
| > | rship before your billing date, you authorize us to charge the subscription fee | > | below. You may also be able to use the Netflix service as a profile user under a | ||
| > | for the next billing cycle to your Payment Method (see "Cancellation" below). | > | n Account Owner’s subscription, provided you are part of the same household, or, | ||
| > | in countries where this feature is available, as an Extra Member if you do not | ||||
| > | live in the same household as the Account Owner. As used in these Terms, “Accoun | ||||
| > | t Owner” means the user who created the Netflix account and whose Payment Method | ||||
| > | is charged for the subscription. | ||||
| 12 | 1.2. We may offer a number of subscription plans, including subscriptions offere | 12 | 1.2. Age Limitation. You must be at least 18 years of age, or the age of majorit | ||
| > | d by third parties in conjunction with the provision of their own products and s | > | y in your province, territory or country, to create a Netflix account or, where | ||
| > | ervices. We are not responsible for the products and services provided by such t | > | available, to become an Extra Member. Minors may only use the service under the | ||
| > | hird parties. Some subscription plans may have differing conditions and limitati | > | supervision of an adult. | ||
| > | ons, which will be disclosed at your sign-up or in other communications made ava | ||||
| > | ilable to you. You can find specific details regarding your Netflix subscription | ||||
| > | by visiting the netflix.com website and clicking on the "Account" link availabl | ||||
| > | e at the top of the pages under your profile name. | ||||
| 13 | Promotional Offers. We may from time to time offer special promotional offers (s | 13 | 1.3. Offers. We may from time to time provide special promotional offers (such a | ||
| > | uch as sweepstakes, discounts and other incentives), plans or memberships (“Offe | > | s sweepstakes, discounts and other incentives), plans or subscriptions (“Offers” | ||
| > | rs”). Offer eligibility is determined by Netflix at its sole discretion and we r | > | ). Offer eligibility is determined by Netflix at its sole discretion and we rese | ||
| > | eserve the right to revoke an Offer and put your account on hold in the event th | > | rve the right to revoke an Offer and put your account on hold in the event that | ||
| > | at we determine you are not eligible. Members of households with an existing or | > | we determine you are not eligible. Members of households with an existing or rec | ||
| > | recent Netflix membership may not be eligible for certain introductory Offers. W | > | ent Netflix account may not be eligible for certain introductory Offers. We may | ||
| > | e may use information such as device ID, method of payment or your contact infor | > | use information such as device ID, method of payment or your contact information | ||
| > | mation to determine Offer eligibility. The eligibility requirements and other li | > | to determine Offer eligibility. The eligibility requirements and other limitati | ||
| > | mitations and conditions will be disclosed when you sign-up for the Offer or in | > | ons and conditions will be disclosed when you sign-up for the Offer or in other | ||
| > | other communications made available to you. | > | communications made available to you. | ||
| 14 | Billing and Cancellation | 14 | 1.4. Account Sharing. The Netflix service and any content accessed through it ar | ||
| > | e for your personal,non-commercial use only and may not be shared with anyone ou | ||||
| > | tside of your household, unless, in countries where this feature is available, y | ||||
| > | ou purchased an Extra Member Account. | ||||
| 15 | 3.1. Billing Cycle. The subscription fee for the Netflix service and any other c | ||||
| > | harges you may incur in connection with your use of the service, such as taxes a | ||||
| > | nd possible transaction fees, will be charged to your Payment Method on the spec | ||||
| > | ific payment date indicated on the "Account" page. The length of your billing cy | ||||
| > | cle will depend on the type of subscription plan that you choose when you signed | ||||
| > | -up for the service. In some cases your payment date may change, for example if | ||||
| > | your Payment Method has not successfully settled, when you change your subscript | ||||
| > | ion plan or if your paid subscription began on a day not contained in a given mo | ||||
| > | nth. Visit the netflix.com website and click on the "Account" page to see your n | ||||
| > | ext payment date. We may authorize your Payment Method in anticipation of subscr | ||||
| > | iption or service-related charges through various methods, including authorizing | ||||
| > | it for up to approximately one month of service as soon as you register. If you | ||||
| > | signed up for Netflix using your account with a third party as a Payment Method | ||||
| > | , you can find the billing information about your Netflix subscription by visiti | ||||
| > | ng your account with the applicable third party. | ||||
| 16 | 3.2. Payment Methods. To use the Netflix service you must provide one or more Pa | ||||
| > | yment Methods. You authorize us to charge any Payment Method associated to your | ||||
| > | account in case your primary Payment Method is declined or no longer available t | ||||
| > | o us for payment of your subscription fee. You remain responsible for any uncoll | ||||
| > | ected amounts. If a payment is not successfully settled, due to expiration, insu | ||||
| > | fficient funds, or otherwise, and you do not cancel your account, we may suspend | ||||
| > | your access to the service until we have successfully charged a valid Payment M | ||||
| > | ethod. For some Payment Methods, the issuer may charge you certain fees, such as | ||||
| > | foreign transaction fees or other fees relating to the processing of your Payme | ||||
| > | nt Method. Local tax charges may vary depending on the Payment Method used. Chec | ||||
| > | k with your Payment Method service provider for details. | ||||
| 17 | 3.3. Updating your Payment Methods. You can update your Payment Methods by going | ||||
| > | to the "Account" page. We may also update your Payment Methods using informatio | ||||
| > | n provided by the payment service providers. Following any update, you authorize | ||||
| > | us to continue to charge the applicable Payment Method(s). | ||||
| 18 | 3.4. Cancellation. You can cancel your Netflix membership at any time, and you w | ||||
| > | ill continue to have access to the Netflix service through the end of your billi | ||||
| > | ng period. To the extent permitted by the applicable law, payments are non-refun | ||||
| > | dable and we do not provide refunds or credits for any partial membership period | ||||
| > | s or unused Netflix content. To cancel, go to the "Account" page and follow the | ||||
| > | instructions for cancellation. If you cancel your membership, your account will | ||||
| > | automatically close at the end of your current billing period. On the "Account" | ||||
| > | page you can see when your account will close. If you signed up for Netflix usin | ||||
| > | g your account with a third party as a Payment Method and wish to cancel your Ne | ||||
| > | tflix membership, you may need to do so through such third party, for example by | ||||
| > | visiting your account with the applicable third party and turning off auto-rene | ||||
| > | w, or unsubscribing from the Netflix service through that third party. | ||||
| 19 | 3.5. Changes to the Price and Subscription Plans. We may change our subscription | ||||
| > | plans and the price of our service from time to time. We will notify you at lea | ||||
| > | st one month before any price changes or changes to your subscription plan will | ||||
| > | become effective. If you do not wish to accept the price change or change to you | ||||
| > | r subscription plan, you can cancel your membership before the change takes effe | ||||
| > | ct. | ||||
| 20 | Netflix Service | ||||
| 21 | 4.1. You must be at least 18 years of age, or the age of majority in your provin | ||||
| > | ce, territory or country, to become a member of the Netflix service. Minors may | ||||
| > | only use the service under the supervision of an adult. | ||||
| 22 | 4.2. The Netflix service and any content accessed through the service are for yo | ||||
| > | ur personal and non-commercial use only and may not be shared with individuals b | ||||
| > | eyond your household unless otherwise allowed by your subscription plan. During | ||||
| > | your Netflix membership we grant you a limited, non-exclusive, non-transferable | ||||
| > | right to access the Netflix service and Netflix content. Except for the foregoin | ||||
| > | g, no right, title or interest shall be transferred to you. You agree not to use | ||||
| > | the service for public performances. | ||||
| 23 | 4.3. You may access the Netflix content primarily within the country in which yo | 15 | 1.5. Access Limitations. You may access the Netflix content primarily within the | ||
| > | u have established your account and only in geographic locations where we offer | > | country in which you have established your account and only in geographic locat | ||
| > | our service and have licensed such content. The content that may be available wi | > | ions where we offer our service and have licensed such content. The content that | ||
| > | ll vary by geographic location and will change from time to time. The number of | > | may be available will vary by geographic location, may be limited by law or by | ||
| > | devices on which you may simultaneously watch depends on your chosen subscriptio | > | the rights that our third-party content providers grant to us, and will change f | ||
| > | n plan and is specified on the "Account" page. | > | rom time to time. The number of devices on which you may simultaneously watch de | ||
| > | pends on your chosen subscription plan and is specified on the "Account" page. | ||||
| 24 | 4.4. The Netflix service, including the Netflix content, is regularly updated. W | 16 | 1.6. Availability and Testing. The Netflix service, including the Netflix conten | ||
| > | e therefore do not guarantee that particular content will be available on the Ne | > | t, is regularly updated. As a result, we do not guarantee that particular conten | ||
| > | tflix service at any given time. We may give you the opportunity to watch live o | > | t will be available on the Netflix service at any given time. While we strive to | ||
| > | r special events (including replays of such content) or to enjoy new additional | > | provide a consistent and high-quality experience, some content or features may | ||
| > | features. Such content and new features may contain commercial breaks and other | > | be temporarily unavailable due to demand, technical constraints, or system maint | ||
| > | types of commercial messages and advertising formats (“Advertisements”). Our ser | > | enance. In addition, we continually test various aspects of our service, includi | ||
| > | vice may also contain limited commercial content, such as branded content or spo | > | ng our websites, user interfaces and promotional features. You can turn off test | ||
| > | nsorship messaging, promos for Netflix content or information about other Netfli | > | participation at any time by visiting the "Account" page and changing the "Test | ||
| > | x goods or services. Netflix does not endorse or sponsor any advertised products | > | participation" settings. | ||
| > | or services and any interactions with advertisers, including through engagement | ||||
| > | with interactive advertisements, are at your own option and risk. In addition, | ||||
| > | we continually test various aspects of our service, including our websites, user | ||||
| > | interfaces and promotional features. You can turn off test participation at any | ||||
| > | time by visiting the "Account" page and changing the "Test participation" setti | ||||
| > | ngs. | ||||
| 25 | 4.5. Some Netflix content is available for temporary download and offline viewin | 17 | 1.7. Downloading Content. Depending on the subscription plan, some Netflix conte | ||
| > | g on certain supported devices (“Offline Titles”). Limitations apply, including | > | nt may be available for temporary download and offline viewing on certain suppor | ||
| > | restrictions on the number of Offline Titles per account, the maximum number of | > | ted devices (“Offline Titles”). Limitations apply, including restrictions on the | ||
| > | devices that can contain Offline Titles, the time period within which you will n | > | number of Offline Titles per account, the maximum number of devices that can co | ||
| > | eed to begin viewing Offline Titles and how long the Offline Titles will remain | > | ntain Offline Titles, the time period within which you will need to begin viewin | ||
| > | accessible. Some Offline Titles may not be playable in certain countries and if | > | g Offline Titles and how long the Offline Titles will remain accessible. Some Of | ||
| > | you go online in a country where you would not be able to stream that Offline Ti | > | fline Titles may not be playable in certain countries and if you go online in a | ||
| > | tle, the Offline Title will not be playable while you are in that country. | > | country where you would not be able to stream that Offline Title, the Offline Ti | ||
| > | tle will not be playable while you are in that country. | ||||
| 26 | 4.6. You agree to use the Netflix service, including all features and functional | 18 | 1.8. Usage Rights and Restrictions. Subject to these Terms and only to the exten | ||
| > | ities associated therewith, in accordance with all applicable laws, rules and re | > | t you are expressly authorised, we grant you a limited, non-exclusive, non-trans | ||
| > | gulations, or other restrictions on use of the service or content therein. Excep | > | ferable right to access the Netflix service. Except for the foregoing, no right, | ||
| > | t as explicitly authorized by us, you agree not to: | > | title or interest shall be transferred to you. You agree to use the Netflix ser | ||
| > | vice, including all features and functionalities associated therewith, in accord | ||||
| > | ance with all applicable laws, rules and regulations, or other restrictions on u | ||||
| > | se of the service or content therein. Unless otherwise explicitly authorized, yo | ||||
| > | u agree not to: | ||||
| 19 | (i) use the service for commercial purposes or public performances; | ||||
| 27 | (i) archive, reproduce, distribute, modify, display, perform, publish, license, | 20 | (ii) archive, reproduce, distribute, modify, display, perform, publish, license, | ||
| > | create derivative works from, offer for sale, or use content and information con | > | create derivative works from, offer for sale, or use content and information co | ||
| > | tained on or obtained from or through the Netflix service; | > | ntained on or obtained from or through the Netflix service; | ||
| 28 | (ii) circumvent, remove, alter, deactivate, degrade, block, obscure or thwart an | 21 | (iii) circumvent, remove, alter, deactivate, degrade, block, obscure or thwart a | ||
| > | y of the content protections or other elements of the Netflix service, including | > | ny of the content protections or other elements of the Netflix service, includin | ||
| > | the graphical user interface, any advertising or advertising features, copyrigh | > | g the graphical user interface, any advertising or advertising features, copyrig | ||
| > | t notices, and trademarks; | > | ht notices, and trademarks; | ||
| 29 | (iii) use any robot, spider, scraper or other automated means to access the Netf | 22 | (iv) use any robot, spider, scraper or other automated means to access the Netfl | ||
| > | lix service; | > | ix service; | ||
| 30 | (iv) decompile, reverse engineer or disassemble any software or other products o | 23 | (v) decompile, reverse engineer or disassemble any software or other products or | ||
| > | r processes accessible through the Netflix service; | > | processes accessible through the Netflix service; | ||
| 31 | (v) insert any code or product or manipulate the content of the Netflix service | 24 | (vi) insert any code or product or manipulate the content of the Netflix service | ||
| > | in any way; | > | in any way; | ||
| 32 | (vi) use any data mining, data gathering or extraction method; | 25 | (vii) use any data mining, data gathering or extraction method; | ||
| 33 | (vii) upload, post, e-mail or otherwise send or transmit any material designed t | 26 | (viii) upload, post, e-mail or otherwise send or transmit any material designed | ||
| > | o interrupt, destroy or limit the functionality of any computer software or hard | > | to interrupt, destroy or limit the functionality of any computer software or har | ||
| > | ware or telecommunications equipment associated with the Netflix service, includ | > | dware or telecommunications equipment associated with the Netflix service, inclu | ||
| > | ing any software viruses or any other computer code, files or programs; or | > | ding any software viruses or any other computer code, files or programs; or | ||
| 34 | (viii) engage in any of the foregoing in connection with the use, creation, deve | 27 | (ix) engage in any of the foregoing in connection with the use, creation, develo | ||
| > | lopment, modification, prompting, fine-tuning, training, testing, benchmarking o | > | pment, modification, prompting, fine-tuning, training, testing, benchmarking or | ||
| > | r validation of any machine learning tool, model, system, algorithm, product or | > | validation of any machine learning tool, model, system, algorithm, product or ot | ||
| > | other technology. | > | her technology. | ||
| 35 | We may terminate or restrict your use of our service if you violate these Terms | 28 | We may terminate or restrict your use of our service if you violate these Terms | ||
| > | of Use or are engaged in illegal or fraudulent use of the service. | > | of Use or are engaged in illegal or fraudulent use of the service. | ||
| t | 36 | 4.7. The quality of the display of the Netflix content may vary from device to d | t | 29 | 1.9. Viewing Experience and Technical Requirements. The quality of the display o |
| > | evice, and may be affected by a variety of factors, such as your location, the b | > | f the Netflix content may vary from device to device, and may be affected by a v | ||
| > | andwidth available through and/or speed of your Internet connection. HD, Ultra H | > | ariety of factors, such as your location, the bandwidth available through and/or | ||
| > | D and HDR availability is subject to your Internet service and device capabiliti | > | speed of your Internet connection. HD, Ultra HD and HDR availability is subject | ||
| > | es. Spatial audio quality is subject to your device capabilities. Not all conten | > | to your Internet service and device capabilities. Spatial audio quality is subj | ||
| > | t is available in spatial audio or in all formats, such as HD, Ultra HD or HDR a | > | ect to your device capabilities. Not all content is available in spatial audio o | ||
| > | nd not all subscription plans allow you to receive content in all formats. The m | > | r in all formats, such as HD, Ultra HD or HDR and not all subscription plans all | ||
| > | inimum connection speed for HD video quality (defined as a resolution of 720p or | > | ow you to receive content in all formats. The minimum connection speed for HD vi | ||
| > | higher) is 3.0 Mbps per stream; however, we recommend a faster connection for i | > | deo quality (defined as a resolution of 720p or higher) is 3.0 Mbps per stream; | ||
| > | mproved video quality. A connection speed of at least 5.0 Mbps per stream is rec | > | however, we recommend a faster connection for improved video quality. A connecti | ||
| > | ommended to receive Full HD video quality (defined as a resolution of 1080p or h | > | on speed of at least 5.0 Mbps per stream is recommended to receive Full HD video | ||
| > | igher). A connection speed of at least 15.0 Mbps per stream is recommended to re | > | quality (defined as a resolution of 1080p or higher). A connection speed of at | ||
| > | ceive Ultra HD video quality (defined as a resolution of 4K or higher). You are | > | least 15.0 Mbps per stream is recommended to receive Ultra HD video quality (def | ||
| > | responsible for all Internet access charges. Please check with your Internet pro | > | ined as a resolution of 4K or higher). You are responsible for all Internet acce | ||
| > | vider for information on possible Internet data usage charges. The time it takes | > | ss charges. Please check with your Internet provider for information on possible | ||
| > | to begin watching Netflix content will vary based on a number of factors, inclu | > | Internet data usage charges. The time it takes to begin watching Netflix conten | ||
| > | ding your location, available bandwidth at the time, the content you have select | > | t will vary based on a number of factors, including your location, available ban | ||
| > | ed and the configuration of your Netflix ready device. | > | dwidth at the time, the content you have selected and the configuration of your | ||
| > | Netflix supported device. | ||||
| 37 | 4.8. Netflix software is developed by, or for, Netflix and may solely be used fo | 30 | 1.10. Netflix Software and Updates. The Netflix software is developed by, or for | ||
| > | r authorized streaming and to access Netflix content through Netflix ready devic | > | , Netflix and may solely be used for authorized access to Netflix content throug | ||
| > | es. This software may vary by device and medium, and functionalities and feature | > | h Netflix supported devices. This software may vary by device and medium, and fu | ||
| > | s may also differ between devices. You acknowledge that the use of the service m | > | nctionalities and features may also differ between devices. You acknowledge that | ||
| > | ay require third party software that is subject to third party licenses. You agr | > | the use of the service may require third party software that is subject to thir | ||
| > | ee that you may automatically receive updated versions of the Netflix software a | > | d party licenses. You agree that you may automatically receive updated versions | ||
| > | nd related third-party software. | > | of the Netflix software and related third-party software. | ||
| 38 | Passwords and Account Access. You are responsible for any activity that occurs t | 31 | 1.11. Interactive Features. We may offer certain Interactive Features as part of | ||
| > | hrough the Netflix account. By allowing others to access the account (which incl | > | the service. “Interactive Features” means any real-time or near-real-time funct | ||
| > | udes access to information on viewing activity for the account), you agree that | > | ionality that enables users to participate in or interact with programming or ot | ||
| > | such individuals are acting on your behalf and that you are bound by any changes | > | her users, for example live chat, polls, voting, multiplayer gaming, game shows, | ||
| > | that they may make to the account, including but not limited to changes to the | > | and live voting. Use of Interactive Features is subject to these Terms of Use, | ||
| > | subscription plan. To help maintain control over the account and to prevent any | > | our Community Guidelines and, where posted, the official rules for the specific | ||
| > | unauthorized users from accessing the account, you should maintain control over | > | event. We may take interim measures (for example, suspend voting, disqualify ent | ||
| > | the devices that are used to access the service and not reveal the password or d | > | ries or void results) to protect voting integrity, safety or legal compliance. W | ||
| > | etails of the Payment Method associated with the account to anyone. You agree to | > | e may suspend or terminate access to any Interactive Feature immediately if you | ||
| > | provide and maintain accurate information relating to your account, including v | > | breach these Terms of Use, our policies, or if your use poses an immediate safet | ||
| > | alid contact information so we can send you account related notices. We can term | > | y or legal risk. | ||
| > | inate your account or place your account on hold in order to protect you, Netfli | ||||
| > | x or our partners from identity theft or other fraudulent activity. | ||||
| 32 | 2. Subscription Terms | ||||
| 33 | 2.1. Billing Cycle and Payment Terms. Your Netflix subscription will continue un | ||||
| > | til terminated. To purchase a subscription, you will need to add one or more Pay | ||||
| > | ment Methods to your account. “Payment Method” means a current, valid, accepted | ||||
| > | method of payment, as may be updated from time to time, and which may include pa | ||||
| > | yment through your account with a third party. Unless you cancel your subscripti | ||||
| > | on before your billing date, you authorize us to charge the subscription fee for | ||||
| > | the next billing cycle to your Payment Method (see "Cancellation" below). The s | ||||
| > | ubscription fee and any other charges you may incur in connection with your use | ||||
| > | of the service, such as taxes and possible transaction fees, will be charged to | ||||
| > | your Payment Method on the specific payment date indicated on the "Account" page | ||||
| > | . The length of your billing cycle will depend on the type of subscription plan | ||||
| > | that you choose when you signed-up for the service. In some cases your payment d | ||||
| > | ate may change, for example if your Payment Method has not successfully settled, | ||||
| > | when you change your subscription plan or if your paid subscription began on a | ||||
| > | day not contained in a given month. You can see your next payment date on the "A | ||||
| > | ccount" page. We may authorize your Payment Method to verify it and to cover upc | ||||
| > | oming charges through various methods, including a pre-authorization of up to on | ||||
| > | e month of service as soon as you register for a subscription. If you signed up | ||||
| > | for Netflix using your account with a third party as a Payment Method, you can f | ||||
| > | ind the billing information about your Netflix subscription by visiting your acc | ||||
| > | ount with the applicable third party. | ||||
| 34 | 2.2. Payment Methods. You authorize us to charge any Payment Method associated w | ||||
| > | ith your account in case your primary Payment Method is declined or no longer av | ||||
| > | ailable to us for payment of your subscription fee. You remain responsible for a | ||||
| > | ny uncollected amounts. If a payment is not successfully settled, due to expirat | ||||
| > | ion, insufficient funds, or otherwise, and you do not cancel your subscription, | ||||
| > | we may suspend your access to the service until we have successfully charged a v | ||||
| > | alid Payment Method. For some Payment Methods, the issuer may charge you certain | ||||
| > | fees, such as foreign transaction fees or other fees relating to the processing | ||||
| > | of your Payment Method. Local tax charges may vary depending on the Payment Met | ||||
| > | hod used. Check with your Payment Method service provider for details. | ||||
| 35 | 2.3. Updating your Payment Methods. You can update your Payment Methods through | ||||
| > | the "Account" page. We may also update your Payment Methods using information pr | ||||
| > | ovided by the payment service providers. Following any update, you authorize us | ||||
| > | to continue to charge the applicable Payment Method(s). | ||||
| 36 | 2.4. Advertisements and Commercial Content. While our subscription plans are des | ||||
| > | igned to provide an experience without commercial interruptions, there may be so | ||||
| > | me occasions when you may see advertisements — for example, during certain live | ||||
| > | or special events (including replays), as part of linear programming, or where r | ||||
| > | equired by streaming rights or other legal or contractual obligations. In additi | ||||
| > | on, our service may contain limited commercial content, such as branded content | ||||
| > | or sponsorship messaging, promotions for Netflix content, or information about o | ||||
| > | ther Netflix products or services. Netflix does not endorse or sponsor any adver | ||||
| > | tised third party products or services and any interactions with advertisers, in | ||||
| > | cluding through engagement with interactive advertisements, are at your own opti | ||||
| > | on and risk. | ||||
| 37 | 2.5. Subscriptions Obtained Through Third Parties. Some subscriptions are offere | ||||
| > | d by third parties in conjunction with the provision of their own products and s | ||||
| > | ervices. We are not responsible for the products and services provided by such t | ||||
| > | hird parties. In addition, some of these subscription plans may have differing c | ||||
| > | onditions and limitations, which will be disclosed prior to your sign-up or in o | ||||
| > | ther communications made available to you. | ||||
| 38 | 2.6. Cancellation. You can cancel your Netflix subscription at any time. To canc | ||||
| > | el, go to the "Account" page and follow the instructions for cancellation. The c | ||||
| > | ancellation will take effect at the end of the billing period. To the extent per | ||||
| > | mitted by the applicable law, payments are non-refundable and we do not provide | ||||
| > | refunds or credits for any partial subscription periods or unused Netflix conten | ||||
| > | t. You can see when your account will close on the "Account" page . If you signe | ||||
| > | d up for Netflix using your account with a third party as a Payment Method and w | ||||
| > | ish to cancel your Netflix subscription, you may need to do so through such thir | ||||
| > | d party, for example by visiting your account with the applicable third party an | ||||
| > | d turning off auto-renew, or unsubscribing from the Netflix service through that | ||||
| > | third party. | ||||
| 39 | 2.7. Changes to the Price and Subscription Plans. We may change our subscription | ||||
| > | plans and the price of our service from time to time. We will notify you at lea | ||||
| > | st one month before any price changes or changes to your subscription plan will | ||||
| > | become effective. If you do not wish to accept the price change or change to you | ||||
| > | r subscription plan, you can cancel your subscription before the change takes ef | ||||
| > | fect. | ||||
| 40 | 3. Extra Members | ||||
| 41 | 3.1. Creation of an Extra Member Account. In countries where this feature is ava | ||||
| > | ilable and where permitted by the Account Owner’s subscription plan, the Account | ||||
| > | Owner may purchase an Extra Member account, authorising a person outside of the | ||||
| > | Account Owner’s household (the “Extra Member”) to access the Netflix service un | ||||
| > | der the Account Owner’s subscription and subject to these Terms of Use. The subs | ||||
| > | cription fees related to the Extra Member account will be charged to the Account | ||||
| > | Owner’s Payment Method. Extra Members may activate their Extra Member account o | ||||
| > | nly in the country where the Account Owner created their account. | ||||
| 42 | 3.2. Cancellation or Changing Beneficiary of the Extra Member Account. An Extra | ||||
| > | Member may cancel their account at any time; cancellation by the Extra Member wi | ||||
| > | ll result in the Extra Member’s immediate loss of access to the Netflix service. | ||||
| > | The Account Owner may also, in their sole discretion and at any time, remove th | ||||
| > | e Extra Member feature from their subscription or change its beneficiary. If the | ||||
| > | Account Owner removes the Extra Member feature from their subscription, the Ext | ||||
| > | ra Member will retain access to the Netflix service until the end of the Account | ||||
| > | Owner’s billing period. If the Account Owner changes the beneficiary of the Ext | ||||
| > | ra Member account, the previous beneficiary’s access to the Netflix service will | ||||
| > | end immediately. An Extra Member who wishes to continue using the service, can | ||||
| > | upgrade their Extra Member account to a subscription via the “Account” page. | ||||
| 43 | 4. Account Access. You are responsible for any activity that occurs through the | ||||
| > | Netflix account. By allowing others to access the account (which includes access | ||||
| > | to information on viewing activity for the account), you agree that such indivi | ||||
| > | duals are acting on your behalf and that you are bound by any changes that they | ||||
| > | may make to the account, including changes to subscription plans. To help mainta | ||||
| > | in control over the account and to prevent any unauthorized users from accessing | ||||
| > | the account, you should maintain control over the devices that are used to acce | ||||
| > | ss the service and not reveal the login credentials or details of the Payment Me | ||||
| > | thod associated with the account to anyone. You agree to provide and maintain ac | ||||
| > | curate information relating to your account, including valid contact information | ||||
| > | so we can send you account related notices. We can terminate your account or pl | ||||
| > | ace your account on hold in order to protect you, Netflix or our partners from i | ||||
| > | dentity theft or other fraudulent activity. | ||||
| 39 | Warranties and Limitations on Liability. The Netflix service is provided "as is" | 44 | 5. Warranties and Limitations on Liability. The Netflix service is provided "as | ||
| > | and without warranty or condition. In particular, our service may not be uninte | > | is" and without warranty or condition. In particular, our service may not be uni | ||
| > | rrupted or error-free. You waive all special, indirect and consequential damages | > | nterrupted or error-free. You waive all special, indirect and consequential dama | ||
| > | against us. These terms will not limit any non-waivable warranties or consumer | > | ges against us. These terms will not limit any non-waivable warranties or consum | ||
| > | protection rights that you may be entitled to under the mandatory laws of your c | > | er protection rights that you may be entitled to under the mandatory laws of you | ||
| > | ountry of residence. | > | r country of residence. | ||
| 40 | Class Action Waiver. WHERE PERMITTED UNDER THE APPLICABLE LAW, YOU AND NETFLIX A | 45 | 6. Class Action Waiver. WHERE PERMITTED UNDER THE APPLICABLE LAW, YOU AND NETFLI | ||
| > | GREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL | > | X AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVID | ||
| > | CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPR | > | UAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR R | ||
| > | ESENTATIVE PROCEEDING. Further, where permitted under the applicable law, unless | > | EPRESENTATIVE PROCEEDING. Further, where permitted under the applicable law, unl | ||
| > | both you and Netflix agree otherwise, the court may not consolidate more than o | > | ess both you and Netflix agree otherwise, the court may not consolidate more tha | ||
| > | ne person's claims with your claims, and may not otherwise preside over any form | > | n one person's claims with your claims, and may not otherwise preside over any f | ||
| > | of a representative or class proceeding. | > | orm of a representative or class proceeding. | ||
| 41 | Miscellaneous | 46 | 7. Miscellaneous | ||
| 42 | 8.1. Governing Law. These Terms of Use shall be governed by and construed in acc | 47 | 7.1. Governing Law. These Terms of Use shall be governed by and construed in acc | ||
| > | ordance with the laws of the Republic of Singapore. These terms will not limit a | > | ordance with the laws of the Republic of Singapore. These terms will not limit a | ||
| > | ny consumer protection rights that you may be entitled to under the mandatory la | > | ny consumer protection rights that you may be entitled to under the mandatory la | ||
| > | ws of your country of residence. | > | ws of your country of residence. | ||
| 43 | 8.2. Unsolicited Materials. Netflix does not accept unsolicited materials or ide | 48 | 7.2. Unsolicited Materials. Netflix does not accept unsolicited materials or ide | ||
| > | as for Netflix content and is not responsible for the similarity of any of its c | > | as for Netflix content and is not responsible for the similarity of any of its c | ||
| > | ontent or programming in any media to materials or ideas transmitted to Netflix. | > | ontent or programming in any media to materials or ideas transmitted to Netflix. | ||
| 49 | 7.3. Feedback. Netflix is free to use any comments, information, ideas, concepts | ||||
| > | , reviews, or techniques or any other material contained in any communication yo | ||||
| > | u may send to us ("Feedback"), including responses to questionnaires or through | ||||
| > | postings to the Netflix service, including our websites and user interfaces, wor | ||||
| > | ldwide and in perpetuity without further compensation, acknowledgement or paymen | ||||
| > | t to you for any purpose whatsoever including developing, manufacturing and mark | ||||
| > | eting products and creating, modifying or improving the Netflix service. In addi | ||||
| > | tion, you agree not to enforce any "moral rights" in and to the Feedback, to the | ||||
| > | extent permitted by applicable law. | ||||
| 44 | 8.3. Customer Support. To find more information about our service and its featur | 50 | 7.4. Customer Support. To find more information about our service and its featur | ||
| > | es or if you need assistance with your account, please visit the Netflix Help Ce | > | es or if you need assistance with your account, please visit the Netflix Help Ce | ||
| > | nter, which is accessible through the netflix.com website. In certain instances, | > | nter, which is accessible through netflix.com. In certain instances, Customer Se | ||
| > | Customer Service may best be able to assist you by using a remote access suppor | > | rvice may best be able to assist you by using a remote access support tool throu | ||
| > | t tool through which we have full access to your computer. If you do not want us | > | gh which we have full access to your computer. If you do not want us to have thi | ||
| > | to have this access, you should not consent to support through the remote acces | > | s access, you should not consent to support through the remote access tool, and | ||
| > | s tool, and we will assist you through other means. In the event of any conflict | > | we will assist you through other means. In the event of any conflict between the | ||
| > | between these Terms of Use and information provided by Customer Support or othe | > | se Terms of Use and information provided by Customer Support or other portions o | ||
| > | r portions of our websites, these Terms of Use will control. | > | f our websites, these Terms of Use will control. | ||
| 45 | 8.4. Survival. If any provision or provisions of these Terms of Use shall be hel | 51 | 7.5. Survival. If any provision or provisions of these Terms of Use shall be hel | ||
| > | d to be invalid, illegal, or unenforceable, the validity, legality and enforceab | > | d to be invalid, illegal, or unenforceable, the validity, legality and enforceab | ||
| > | ility of the remaining provisions shall remain in full force and effect. | > | ility of the remaining provisions shall remain in full force and effect. | ||
| 46 | 8.5. Changes to Terms of Use and Assignment. Netflix may, from time to time, cha | 52 | 7.6. Changes to these Terms and Assignment. We may, from time to time, change th | ||
| > | nge these Terms of Use. In case of material changes we will notify you at least | > | ese Terms of Use. In case of material changes we will notify you at least one mo | ||
| > | one month before such changes apply to you. If you do not wish to accept the cha | > | nth before such changes apply to you. If you do not wish to accept the changes, | ||
| > | nges, you can cancel your membership before they take effect. We may assign or t | > | you can terminate your account before they take effect. We may assign or transfe | ||
| > | ransfer our agreement with you including our associated rights and obligations a | > | r our agreement with you including our associated rights and obligations at any | ||
| > | t any time and you agree to cooperate with us in connection with such an assignm | > | time and you agree to cooperate with us in connection with such an assignment or | ||
| > | ent or transfer. | > | transfer. | ||
| 47 | 8.6. Events beyond our reasonable control.The Netflix service and/or some of the | 53 | 7.7. Events Beyond our Reasonable Control. The Netflix service and/or some of th | ||
| > | Netflix content may not be available for streaming or downloading at any time a | > | e Netflix content may not be available at any time as a result of events beyond | ||
| > | s a result of events beyond our reasonable control, including, but not limited t | > | our reasonable control, including: (i) power or server outages; (ii) acts or fai | ||
| > | o: (i) power or server outages; (ii) acts or failures of any kind by third parti | > | lures of any kind by third parties such as network providers; (iii) war, riots, | ||
| > | es such as network providers (iii) war, riots, strikes, or social unrest; and/or | > | strikes, or social unrest; and/or (iv) any other events or factors beyond our re | ||
| > | (iv) any other events or factors beyond our reasonable control. While we will m | > | asonable control. While we will make reasonable efforts to notify you in advance | ||
| > | ake reasonable efforts to notify you in advance, to the extent permitted by appl | > | , to the extent permitted by applicable law, we will not be held liable should s | ||
| > | icable law, we will not be held liable should such events occur. | > | uch events occur. | ||
| 48 | 8.7. Electronic Communications. We will send you information relating to your ac | 54 | 7.8. Electronic Communications. We will send you information relating to your ac | ||
| > | count (e.g. payment authorizations, invoices, changes in password or Payment Met | > | count (e.g. payment authorizations, invoices, changes in contact details or Paym | ||
| > | hod, confirmation messages, notices) in electronic form only. | > | ent Method, confirmation messages, notices) in electronic form only. | ||
| 49 | Last Updated: April 17, 2025 | 55 | Last Updated: April 10, 2026 | ||
| 50 | Select your preferred language: | 56 | Select your preferred language: | ||
| 51 | Select a language | 57 | Select a language | ||
| 52 | Chinese (Simplified) | 58 | Chinese (Simplified) | ||
Watcher sends same-day email alerts when Netflix changes any tracked document. $9.99/month. Or try Professional free for 14 days.
Get alerts — $9.99/mo Try Professional