| April 18, 2026 07:46 UTC | April 19, 2026 06:03 UTC | ||||
|---|---|---|---|---|---|
| 20 | Contact and Questions | 20 | Contact and Questions | ||
| 21 | Section C: Access to Account and Profiles | 21 | Section C: Access to Account and Profiles | ||
| 22 | Section D: Cookies and other Technologies | 22 | Section D: Cookies and other Technologies | ||
| n | 23 | Cookies and Similar Technologies, Pixel Tags and other Identifiers | n | 23 | Cookies and Similar Technologies, Pixel Tags, and other Identifiers |
| 24 | Why Does Netflix Use These Technologies? | 24 | Why Does Netflix Use These Technologies? | ||
| 25 | How can I exercise choice regarding these technologies? | 25 | How can I exercise choice regarding these technologies? | ||
| 26 | Section E: Other Important Privacy Disclosures | 26 | Section E: Other Important Privacy Disclosures | ||
| 30 | Other Websites, Platforms and Applications | 30 | Other Websites, Platforms and Applications | ||
| 31 | Minors | 31 | Minors | ||
| 32 | Changes to this Privacy Statement | 32 | Changes to this Privacy Statement | ||
| n | 33 | Section F: Supplemental Privacy Disclosures for Certain Services | n | 33 | Section F: Supplemental Privacy Disclosures for Certain Services and Regions |
| 34 | Netflix Games Supplemental Privacy Disclosures | 34 | Netflix Games Supplemental Privacy Disclosures | ||
| 35 | The Categories of Personal Information We Collect | 35 | The Categories of Personal Information We Collect | ||
| 36 | How We Use Your Personal Information | 36 | How We Use Your Personal Information | ||
| 37 | Who We Disclose Personal Information To | 37 | Who We Disclose Personal Information To | ||
| 38 | Other Players | 38 | Other Players | ||
| 39 | Games on TV and on Netflix.com | 39 | Games on TV and on Netflix.com | ||
| n | n | 40 | Supplemental Privacy Disclosures for US Residents | ||
| 41 | Notice at Collection | ||||
| 42 | Personal Information We Collect | ||||
| 43 | Sources of personal information | ||||
| 44 | Uses of Personal Information | ||||
| 45 | Categories of Personal information disclosed for a business purpose | ||||
| 46 | Categories of Personal Information Sold or Shared | ||||
| 47 | Business purpose of selling or sharing personal information | ||||
| 48 | Retention of Personal Information | ||||
| 49 | Use of De-Identified Information | ||||
| 50 | Your Privacy Rights | ||||
| 51 | Appeals | ||||
| 52 | Notice of Financial Incentives | ||||
| 40 | Contacting Us | 53 | Contacting Us | ||
| 41 | Section A: Our Collection, Use, and Disclosure of Personal Information | 54 | Section A: Our Collection, Use, and Disclosure of Personal Information | ||
| 42 | The Categories of Personal Information We Collect | 55 | The Categories of Personal Information We Collect | ||
| 53 | Contact and Questions | 66 | Contact and Questions | ||
| 54 | Section C: Access to Account and Profiles | 67 | Section C: Access to Account and Profiles | ||
| 55 | Section D: Cookies and other Technologies | 68 | Section D: Cookies and other Technologies | ||
| n | 56 | Cookies and Similar Technologies, Pixel Tags and other Identifiers | n | 69 | Cookies and Similar Technologies, Pixel Tags, and other Identifiers |
| 57 | Why Does Netflix Use These Technologies? | 70 | Why Does Netflix Use These Technologies? | ||
| 58 | How can I exercise choice regarding these technologies? | 71 | How can I exercise choice regarding these technologies? | ||
| 59 | Section E: Other Important Privacy Disclosures | 72 | Section E: Other Important Privacy Disclosures | ||
| 63 | Other Websites, Platforms and Applications | 76 | Other Websites, Platforms and Applications | ||
| 64 | Minors | 77 | Minors | ||
| 65 | Changes to this Privacy Statement | 78 | Changes to this Privacy Statement | ||
| n | 66 | Section F: Supplemental Privacy Disclosures for Certain Services | n | 79 | Section F: Supplemental Privacy Disclosures for Certain Services and Regions |
| 67 | Netflix Games Supplemental Privacy Disclosures | 80 | Netflix Games Supplemental Privacy Disclosures | ||
| 68 | The Categories of Personal Information We Collect | 81 | The Categories of Personal Information We Collect | ||
| 69 | How We Use Your Personal Information | 82 | How We Use Your Personal Information | ||
| 70 | Who We Disclose Personal Information To | 83 | Who We Disclose Personal Information To | ||
| 71 | Other Players | 84 | Other Players | ||
| 72 | Games on TV and on Netflix.com | 85 | Games on TV and on Netflix.com | ||
| n | n | 86 | Supplemental Privacy Disclosures for US Residents | ||
| 87 | Notice at Collection | ||||
| 88 | Personal Information We Collect | ||||
| 89 | Sources of personal information | ||||
| 90 | Uses of Personal Information | ||||
| 91 | Categories of Personal information disclosed for a business purpose | ||||
| 92 | Categories of Personal Information Sold or Shared | ||||
| 93 | Business purpose of selling or sharing personal information | ||||
| 94 | Retention of Personal Information | ||||
| 95 | Use of De-Identified Information | ||||
| 96 | Your Privacy Rights | ||||
| 97 | Appeals | ||||
| 98 | Notice of Financial Incentives | ||||
| 73 | Privacy Statement | 99 | Privacy Statement | ||
| 74 | This Privacy Statement explains how we collect, use, and disclose your personal | 100 | This Privacy Statement explains how we collect, use, and disclose your personal | ||
| > | information when you interact with the "Netflix service” (that term and “Netflix | > | information when you interact with the "Netflix service” (that term and “Netflix | ||
| > | content” are defined in the Netflix Terms of Use available at netflix.com/terms | > | content” are defined in the Netflix Terms of Use available at netflix.com/terms | ||
| > | ) or anywhere we display or reference this Privacy Statement. It also explains w | > | ) or anywhere we display or reference this Privacy Statement. It also explains w | ||
| > | hat privacy rights you have and how to exercise them. Certain functionalities or | > | hat privacy rights you have and how to exercise them. Certain functionalities or | ||
| > | apps that are part of the Netflix service may also provide you with contextual | > | apps that are part of the Netflix service may also provide you with contextual | ||
| > | privacy information or choices, in addition to the information and choices descr | > | privacy information or choices, in addition to the information and choices descr | ||
| > | ibed in this Privacy Statement. Please note that this Privacy Statement may be e | > | ibed in this Privacy Statement. Please note that this Privacy Statement may be e | ||
| > | asier to navigate when viewed on your web browser. | > | asier to navigate when viewed on your web browser. | ||
| n | n | 101 | To see our US State Privacy Notice, including “Notice at Collection” details, pl | ||
| > | ease click on the link, go to netflix.com/privacy#states, or scroll down to the | ||||
| > | “Supplemental Privacy Disclosures for US Residents” section. | ||||
| 75 | Contacting Us | 102 | Contacting Us | ||
| 76 | For questions about this Privacy Statement, our use of your personal information | 103 | For questions about this Privacy Statement, our use of your personal information | ||
| > | , or how to exercise your privacy rights, please contact our Data Protection Off | > | , or how to exercise your privacy rights, please contact our Data Protection Off | ||
| > | icer/Privacy Office at privacy@netflix.com. For general questions about the Netf | > | icer/Privacy Office at privacy@netflix.com. For general questions about the Netf | ||
| > | lix service, your account, or how to contact customer service, please visit help | > | lix service, your account, or how to contact customer service, please visit help | ||
| > | .netflix.com. | > | .netflix.com. | ||
| 77 | Information about the specific Netflix entity (or entities) that are responsible | 104 | Information about the specific Netflix entity (or entities) that are responsible | ||
| > | for your personal information (known as the “data controller” in certain countr | > | for your personal information (known as the “data controller” in certain countr | ||
| > | ies) is available at netflix.com/legal/corpinfo. | > | ies) is available at netflix.com/legal/corpinfo. | ||
| 120 | To research, analyze, and improve our services such as analyzing and understandi | 147 | To research, analyze, and improve our services such as analyzing and understandi | ||
| > | ng how users interact with the Netflix service, to improve our services and opti | > | ng how users interact with the Netflix service, to improve our services and opti | ||
| > | mize Netflix content selection and service delivery. This may also include proce | > | mize Netflix content selection and service delivery. This may also include proce | ||
| > | ssing your personal information in connection with any surveys you participate i | > | ssing your personal information in connection with any surveys you participate i | ||
| > | n. We use the following categories of personal information for this purpose: per | > | n. We use the following categories of personal information for this purpose: per | ||
| > | sonal details, payment details, purchase information, Netflix account/profile in | > | sonal details, payment details, purchase information, Netflix account/profile in | ||
| > | formation, usage information, device and network information, and communications | > | formation, usage information, device and network information, and communications | ||
| > | . | > | . | ||
| 121 | To enable Partner integrations and promotions so that our Partners can promote t | 148 | To enable Partner integrations and promotions so that our Partners can promote t | ||
| > | he Netflix service and make it available to you through Partner devices and inte | > | he Netflix service and make it available to you through Partner devices and inte | ||
| > | grations, based on the specific relationship you have with the Partner. We use t | > | grations, based on the specific relationship you have with the Partner. We use t | ||
| > | he following categories of personal information for this purpose: personal detai | > | he following categories of personal information for this purpose: personal detai | ||
| > | ls, payment details, Netflix account/profile information, usage information, dev | > | ls, payment details, Netflix account/profile information, usage information, dev | ||
| > | ice and network information, and communications. | > | ice and network information, and communications. | ||
| 122 | To send marketing and informational messages including news and promotional comm | 149 | To send marketing and informational messages including news and promotional comm | ||
| > | unications about our service, new features, available Netflix content, Offers, a | > | unications about our service, new features, available Netflix content, Offers, a | ||
| > | s well as Netflix marketing on third party services. Any of these messages, incl | > | s well as Netflix marketing on third party services. Any of these messages, incl | ||
| > | uding Netflix marketing on third party services, may be personalized for you or | > | uding Netflix marketing on third party services, may be personalized for you or | ||
| > | your likely interests. Please see the section “Communication Preferences” below | > | your likely interests. Please see the section “Communication Preferences” below | ||
| > | to change your communications preferences. To understand your choices in connect | > | to change your communications preferences. To understand your choices in connect | ||
| > | ion with Netflix’s marketing on third party services, please see the “Cookies an | > | ion with Netflix’s marketing on third party services, please see the “Cookies an | ||
| > | d other Technologies” section below. Depending on the nature of the message we s | > | d other Technologies” section below. Depending on the nature of the message we s | ||
| > | end, we may use the following categories of personal information for this purpos | > | end, we may use the following categories of personal information for this purpos | ||
| > | e: personal details, payment details, Netflix account/profile information, purch | > | e: personal details, payment details, Netflix account/profile information, purch | ||
| > | ase information, usage information, device and network information, and communic | > | ase information, usage information, device and network information, and communic | ||
| > | ations. | > | ations. | ||
| n | 123 | To support advertisements including to provide, analyze, administer, enhance, op | n | 150 | To support advertisements including to provide, analyze, administer, enhance, op |
| > | timize, select, deliver, and measure advertisements. We use the following catego | > | timize, select, deliver and measure advertisements. We use the following categor | ||
| > | ries of personal information for this purpose: personal details, payment details | > | ies of personal information for this purpose: personal details, payment details, | ||
| > | , purchase information, Netflix account/profile information, usage information, | > | purchase information, Netflix account/profile information, usage information, a | ||
| > | advertising information, and device and network information. | > | dvertising information, and device and network information. | ||
| 124 | We use your personal information to present you with advertisements. Some of our | 151 | We use your personal information to present you with advertisements. Some of our | ||
| > | advertisements may be Behavioral Advertisements. Please see the section “Advert | > | advertisements may be Behavioral Advertisements . Please see the section “Adver | ||
| > | ising Choices” below to learn about your choices. | > | tising Choices” below to learn about your choices. | ||
| 125 | For safety, security, and fraud prevention including to secure our systems, prot | 152 | For safety, security, and fraud prevention including to secure our systems, prot | ||
| > | ect our business, and to investigate, prevent, and detect prohibited or illegal | > | ect our business, and to investigate, prevent, and detect prohibited or illegal | ||
| > | activities and other security/technical issues. We use the following categories | > | activities and other security/technical issues. We use the following categories | ||
| > | of personal information for this purpose: personal details, payment details, Net | > | of personal information for this purpose: personal details, payment details, Net | ||
| > | flix account/profile information, usage information, advertising information, de | > | flix account/profile information, usage information, advertising information, de | ||
| > | vice and network information, and communications. | > | vice and network information, and communications. | ||
| 126 | To comply with law and enforce the Netflix Terms of Use including to satisfy app | 153 | To comply with law and enforce the Netflix Terms of Use including to satisfy app | ||
| > | licable law, regulation, legal process, or governmental request, and to protect | > | licable law, regulation, legal process, or governmental request, and to protect | ||
| > | against harm to the rights, property or safety of Netflix, its users or the publ | > | against harm to the rights, property or safety of Netflix, its users or the publ | ||
| > | ic, as required or permitted by law, and to enforce applicable community guideli | > | ic, as required or permitted by law, and to enforce applicable community guideli | ||
| > | nes. This also includes determining whether a particular device is permitted to | > | nes. This also includes determining whether a particular device is permitted to | ||
| > | use the account consistent with the Netflix Terms of Use. We use the following c | > | use the account consistent with the Netflix Terms of Use. We use the following c | ||
| > | ategories of personal information for this purpose: personal details, payment de | > | ategories of personal information for this purpose: personal details, payment de | ||
| > | tails, Netflix account/profile information, usage information, advertising infor | > | tails, Netflix account/profile information, usage information, advertising infor | ||
| > | mation, device and network information, and communications. | > | mation, device and network information, and communications. | ||
| 127 | Who We Disclose Personal Information To | 154 | Who We Disclose Personal Information To | ||
| 139 | Netflix operates from various countries around the world, as do its Service Prov | 166 | Netflix operates from various countries around the world, as do its Service Prov | ||
| > | iders, Partners, and other third parties to whom we may need to disclose your pe | > | iders, Partners, and other third parties to whom we may need to disclose your pe | ||
| > | rsonal information, as described above. This means that when you use or interact | > | rsonal information, as described above. This means that when you use or interact | ||
| > | with Netflix, your personal information may be transferred to other countries t | > | with Netflix, your personal information may be transferred to other countries t | ||
| > | hat have different data protection laws than those where you reside. | > | hat have different data protection laws than those where you reside. | ||
| 140 | However, whenever we transfer personal information to other countries, we ensure | 167 | However, whenever we transfer personal information to other countries, we ensure | ||
| > | that the personal information is transferred in accordance with applicable data | > | that the personal information is transferred in accordance with applicable data | ||
| > | protection laws and this Privacy Statement. Specifically, we use a variety of c | > | protection laws and this Privacy Statement. Specifically, we use a variety of c | ||
| > | ontractual, technical, and organizational measures as appropriate for such trans | > | ontractual, technical, and organizational measures as appropriate for such trans | ||
| > | fers, including data protection agreements, technical protections, and practices | > | fers, including data protection agreements, technical protections, and practices | ||
| > | to challenge disproportionate or unlawful government authority requests. You ca | > | to challenge disproportionate or unlawful government authority requests. You ca | ||
| > | n find out more about how we disclose and transfer your personal information int | > | n find out more about how we disclose and transfer your personal information int | ||
| > | ernationally here: help.netflix.com/legal/personal-information-international-tra | > | ernationally here: help.netflix.com/legal/personal-information-international-tra | ||
| > | nsfers. | > | nsfers. | ||
| 141 | Supplemental Privacy Disclosures | 168 | Supplemental Privacy Disclosures | ||
| n | 142 | We provide supplemental information regarding certain aspects of the Netflix ser | n | 169 | We provide supplemental information regarding certain aspects of the Netflix ser |
| > | vice (such as certain Netflix games features) in the section “Supplemental Priva | > | vice (such as certain Netflix games features) in the section “Supplemental Priva | ||
| > | cy Disclosures for Certain Services” below. | > | cy Disclosures for Certain Services and Regions” below. In addition, data protec | ||
| > | tion laws in certain countries or regions may require us to provide additional o | ||||
| > | r different information to disclosures above in this Privacy Statement. Where th | ||||
| > | is is the case, such information is also provided in the section “Supplemental P | ||||
| > | rivacy Disclosures for Certain Services and Regions” below. | ||||
| 143 | Section B: Your Rights and Controls | 170 | Section B: Your Rights and Controls | ||
| 144 | Your Privacy Rights | 171 | Your Privacy Rights | ||
| 145 | Access, correct, update, or delete your personal information: You have a right t | 172 | Access, correct, update, or delete your personal information: You have a right t | ||
| > | o confirm whether we process your personal information and to access and receive | > | o confirm whether we process your personal information and to access and receive | ||
| > | a copy of the personal information we process about you. You may also correct o | > | a copy of the personal information we process about you. You may also correct o | ||
| > | r update out-of-date or inaccurate personal information or request that we delet | > | r update out-of-date or inaccurate personal information or request that we delet | ||
| > | e personal information that we hold about you. | > | e personal information that we hold about you. | ||
| 149 | Objection, restriction, and withdrawal of consent: You can object to or request | 176 | Objection, restriction, and withdrawal of consent: You can object to or request | ||
| > | that we restrict processing of your personal information. If we have collected a | > | that we restrict processing of your personal information. If we have collected a | ||
| > | nd are processing your personal information with your consent, then you can with | > | nd are processing your personal information with your consent, then you can with | ||
| > | draw your consent at any time. Withdrawing your consent will not affect the lawf | > | draw your consent at any time. Withdrawing your consent will not affect the lawf | ||
| > | ulness of any processing we conducted prior to your withdrawal, nor will it affe | > | ulness of any processing we conducted prior to your withdrawal, nor will it affe | ||
| > | ct processing of your personal information conducted in reliance on lawful proce | > | ct processing of your personal information conducted in reliance on lawful proce | ||
| > | ssing grounds other than consent. For more information, please see help.netflix. | > | ssing grounds other than consent. For more information, please see help.netflix. | ||
| > | com/node/100637. | > | com/node/100637. | ||
| 150 | Right to complain: You have the right to complain to a data protection authority | 177 | Right to complain: You have the right to complain to a data protection authority | ||
| > | about our processing of your personal information but we encourage you to first | > | about our processing of your personal information but we encourage you to first | ||
| > | contact us with any questions or concerns. | > | contact us with any questions or concerns. | ||
| 151 | Right not to be subject to automated decision making: You may have a right not t | 178 | Right not to be subject to automated decision making: You may have a right not t | ||
| > | o be subject to a decision made solely using automated means, where such decisio | > | o be subject to a decision made solely using automated means, where such decisio | ||
| > | n would have a legal effect on you or produce a similarly significant effect. | > | n would have a legal effect on you or produce a similarly significant effect. | ||
| n | 152 | For any other requests, or if you are unable to exercise your rights using any o | n | 179 | For any other requests, or if you are unable to exercise your rights using any o |
| > | f the methods explained above, please contact privacy@netflix.com.​ | > | f the methods explained above, please contact privacy@netflix.com. | ||
| 153 | You can exercise the rights described above when we receive a verified request i | 180 | You can exercise the rights described above when we receive a verified request i | ||
| > | n accordance with applicable law. | > | n accordance with applicable law. | ||
| 154 | Communication and Marketing Preferences | 181 | Communication and Marketing Preferences | ||
| n | 155 | Email and Text Messages. If you no longer want to receive certain communications | n | 182 | Email and Text Messages. If you no longer want to receive certain communications |
| > | from us via email or text message, please access the “Notification settings” op | > | from us via email or text message, please access the “Notification settings” op | ||
| > | tion for the relevant profile within the “Account” section of our website. Alter | > | tion for the relevant profile within the “Account” section of our website. Alter | ||
| > | natively, click the “unsubscribe” link in the email or reply STOP (or as otherwi | > | natively, click the “unsubscribe” link in the email or reply STOP (or as otherwi | ||
| > | se instructed) to the text message (note: you may receive a confirmation text me | > | se instructed) to the text message (note: you may receive a confirmation text me | ||
| > | ssage in this case). Please note that you cannot unsubscribe from transactional | > | ssage in this case). Please note that you cannot unsubscribe from transactional | ||
| > | messages from us, such as messages relating to your account transactions. | > | messages from us, such as messages relating to your account transactions. If you | ||
| > | consent to receive Netflix communications on your phone number such as through | ||||
| > | text messages, we do not disclose your phone number or your consent to third par | ||||
| > | ties (or affiliates) for their own promotional or direct marketing purposes. | ||||
| 156 | Push Notifications. You can choose to receive mobile push notifications from Net | 183 | Push Notifications. You can choose to receive mobile push notifications from Net | ||
| > | flix. Netflix will send you push notifications from time to time in accordance w | > | flix. Netflix will send you push notifications from time to time in accordance w | ||
| > | ith any notification preferences you have set on your mobile device. If you late | > | ith any notification preferences you have set on your mobile device. If you late | ||
| > | r decide you no longer want to receive these notifications, you can use your mob | > | r decide you no longer want to receive these notifications, you can use your mob | ||
| > | ile device’s settings to turn them off (or via the “Notification settings” descr | > | ile device’s settings to turn them off (or via the “Notification settings” descr | ||
| > | ibed in the preceding section). Please note that individual Netflix games may ha | > | ibed in the preceding section). Please note that individual Netflix games may ha | ||
| > | ve their own push notifications (you can use your mobile device's settings funct | > | ve their own push notifications (you can use your mobile device's settings funct | ||
| > | ionality to turn them off). We also offer push notifications on certain web brow | > | ionality to turn them off). We also offer push notifications on certain web brow | ||
| > | sers. If you agree to receive those notifications and later decide you no longer | > | sers. If you agree to receive those notifications and later decide you no longer | ||
| > | want to receive them, you can use your browser’s settings to turn them off. | > | want to receive them, you can use your browser’s settings to turn them off. | ||
| 157 | Matched Identifier Communications from Netflix. Some third party services allow | 184 | Matched Identifier Communications from Netflix. Some third party services allow | ||
| > | us to reach users with online marketing about Netflix content or the Netflix ser | > | us to reach users with online marketing about Netflix content or the Netflix ser | ||
| > | vice by sending privacy protective contact information to the third party. Priva | > | vice by sending privacy protective contact information to the third party. Priva | ||
| > | cy protective contact information means we use pseudonymization technologies (su | > | cy protective contact information means we use pseudonymization technologies (su | ||
| > | ch as hashing) to convert the original contact information (such as an email add | > | ch as hashing) to convert the original contact information (such as an email add | ||
| > | ress or phone number) into a value (typically a long alphanumeric sequence of ch | > | ress or phone number) into a value (typically a long alphanumeric sequence of ch | ||
| > | aracters) that cannot, by itself, reveal your identity or contact information. T | > | aracters) that cannot, by itself, reveal your identity or contact information. T | ||
| > | he third party compares Netflix’s privacy protective contact information with pr | > | he third party compares Netflix’s privacy protective contact information with pr | ||
| > | ivacy protective contact information in its own database and there will be a mat | > | ivacy protective contact information in its own database and there will be a mat | ||
| > | ch only if you have used the same contact information with both Netflix and the | > | ch only if you have used the same contact information with both Netflix and the | ||
| > | third party. If there is a match, Netflix can then choose whether or not to send | > | third party. If there is a match, Netflix can then choose whether or not to send | ||
| > | Netflix marketing to you on that third party service, and can optimize and bett | > | Netflix marketing to you on that third party service, and can optimize and bett | ||
| > | er measure the effectiveness of such marketing. You can indicate your choices re | > | er measure the effectiveness of such marketing. You can indicate your choices re | ||
| > | garding the Matched Identifier Communications on third party services in the “Pr | > | garding the Matched Identifier Communications on third party services in the “Pr | ||
| > | ivacy and data settings” (for the relevant profile) within the “Account” section | > | ivacy and data settings” (for the relevant profile) within the “Account” section | ||
| > | of our website. | > | of our website. | ||
| 158 | Marketing of the Netflix service using cookies and similar technologies. To exer | 185 | Marketing of the Netflix service using cookies and similar technologies. To exer | ||
| > | cise choice around cookies or resettable device IDs collected for marketing of t | > | cise choice around cookies or resettable device IDs collected for marketing of t | ||
| > | he Netflix service or Netflix content on third party service, please use the too | > | he Netflix service or Netflix content on third party service, please use the too | ||
| > | ls described in the “Cookies and other Technologies” section below. | > | ls described in the “Cookies and other Technologies” section below. | ||
| 180 | Removing device access to your Netflix account: To remove access to your Netflix | 207 | Removing device access to your Netflix account: To remove access to your Netflix | ||
| > | account from devices that are logged into the account, visit the “Account” sect | > | account from devices that are logged into the account, visit the “Account” sect | ||
| > | ion of our website, locate the “Sign out of all devices” option, and follow the | > | ion of our website, locate the “Sign out of all devices” option, and follow the | ||
| > | instructions to sign out of your devices. Users of public or shared devices shou | > | instructions to sign out of your devices. Users of public or shared devices shou | ||
| > | ld log out at the completion of each session. If you sell or return a computer o | > | ld log out at the completion of each session. If you sell or return a computer o | ||
| > | r Netflix supported device, be sure to first log out. If you or other users on t | > | r Netflix supported device, be sure to first log out. If you or other users on t | ||
| > | he account do not maintain the security of your email address, login information | > | he account do not maintain the security of your email address, login information | ||
| > | , and signed-in devices, or fail to log out a device you sell or return, then ot | > | , and signed-in devices, or fail to log out a device you sell or return, then ot | ||
| > | hers may be able to access your Netflix account, including your personal informa | > | hers may be able to access your Netflix account, including your personal informa | ||
| > | tion. | > | tion. | ||
| 181 | Section D: Cookies and other Technologies | 208 | Section D: Cookies and other Technologies | ||
| 182 | We, our Service Providers, Netflix Marketing Providers, and Advertising Companie | 209 | We, our Service Providers, Netflix Marketing Providers, and Advertising Companie | ||
| > | s use cookies, other similar technologies (such as pixel tags), hashed identifie | > | s use cookies, other similar technologies (such as pixel tags), hashed identifie | ||
| > | rs, and resettable device identifiers for various reasons. This section explains | > | rs, and resettable device identifiers for various reasons. This section explains | ||
| > | the types of technologies used, what they do, and your corresponding choices. T | > | the types of technologies used, what they do, and your corresponding choices. T | ||
| > | o choose whether or not to receive cookies and similar technologies, please see | > | o choose whether or not to receive cookies and similar technologies, please see | ||
| > | the section below “How can I exercise choice regarding these technologies?” | > | the section below “How can I exercise choice regarding these technologies?” | ||
| n | 183 | Cookies and Similar Technologies, Pixel Tags and other Identifiers | n | 210 | Cookies and Similar Technologies, Pixel Tags, and other Identifiers |
| 184 | Cookies are small data files that are commonly stored on your device when you ac | 211 | Cookies are small data files that are commonly stored on your device when you ac | ||
| > | cess websites and online services. The text in a cookie contains a string of num | > | cess websites and online services. The text in a cookie contains a string of num | ||
| > | bers and letters that may uniquely identify a device and can contain other infor | > | bers and letters that may uniquely identify a device and can contain other infor | ||
| > | mation as well. This allows the web server to recognize your browser each time i | > | mation as well. This allows the web server to recognize your browser each time i | ||
| > | t connects to that web server. | > | t connects to that web server. | ||
| 185 | We use other technologies such as browser storage and plugins (for example, HTML | 212 | We use other technologies such as browser storage and plugins (for example, HTML | ||
| > | 5, IndexedDB, and WebSQL). Like cookies, these other technologies may store smal | > | 5, IndexedDB, and WebSQL). Like cookies, these other technologies may store smal | ||
| > | l amounts of data on a device. Pixel tags often work in conjunction with cookies | > | l amounts of data on a device. Pixel tags often work in conjunction with cookies | ||
| > | . In many cases, declining cookies will impair the effectiveness of pixel tags a | > | . In many cases, declining cookies will impair the effectiveness of pixel tags a | ||
| > | ssociated with those cookies. | > | ssociated with those cookies. | ||
| 186 | We may also create, use, and disclose privacy protective identifiers such as has | 213 | We may also create, use, and disclose privacy protective identifiers such as has | ||
| > | hed identifiers. As described above, hashing is a process of converting the orig | > | hed identifiers. As described above, hashing is a process of converting the orig | ||
| > | inal contact information (such as an email address or phone number) into a value | > | inal contact information (such as an email address or phone number) into a value | ||
| > | (typically a long alphanumeric sequence of characters) that cannot, by itself, | > | (typically a long alphanumeric sequence of characters) that cannot, by itself, | ||
| > | reveal your identity or contact information. | > | reveal your identity or contact information. | ||
| 194 | To exercise choice regarding cookies | 221 | To exercise choice regarding cookies | ||
| 195 | For more information about cookies set through our service and to exercise choic | 222 | For more information about cookies set through our service and to exercise choic | ||
| > | es regarding cookies, click here. We do not currently respond to web browser “do | > | es regarding cookies, click here. We do not currently respond to web browser “do | ||
| > | not track" signals. | > | not track" signals. | ||
| 196 | To exercise choice regarding hashed identifiers for Netflix Marketing | 223 | To exercise choice regarding hashed identifiers for Netflix Marketing | ||
| n | 197 | To exercise choice regarding Netflix’s use of hashed identifiers for Netflix mar | n | 224 | To exercise choice regarding Netflix's use of hashed identifiers for Netflix mar |
| > | keting communications on third party services, please configure the appropriate | > | keting communications on third party services, please configure the appropriate | ||
| > | setting under Matched Identifier Communications in the "Privacy and data setting | > | setting under Matched Identifier Communications in the "Privacy and data setting | ||
| > | s" (for the relevant profile) within the "Account" section of our website. | > | s" (for the relevant profile) within the "Account" section of our website. | ||
| 198 | To exercise choice regarding resettable device identifiers | 225 | To exercise choice regarding resettable device identifiers | ||
| 199 | To exercise choice regarding Netflix’s use of resettable device identifiers (for | 226 | To exercise choice regarding Netflix’s use of resettable device identifiers (for | ||
| > | marketing the Netflix service or Netflix content, or as used to support adverti | > | marketing the Netflix service or Netflix content, or as used to support adverti | ||
| > | sements), please configure the appropriate setting on your device (usually found | > | sements), please configure the appropriate setting on your device (usually found | ||
| > | under "privacy" or "ads" in your device settings). If you choose not to allow t | > | under "privacy" or "ads" in your device settings). If you choose not to allow t | ||
| > | his, you may still see marketing messages promoting Netflix and advertisements o | > | his, you may still see marketing messages promoting Netflix and advertisements o | ||
| > | n that device but it will not be selected based on the use of a resettable devic | > | n that device but it will not be selected based on the use of a resettable devic | ||
| > | e identifier. Note that your choice regarding the resettable device identifier i | > | e identifier. Note that your choice regarding the resettable device identifier i | ||
| > | s specific to that device. | > | s specific to that device. | ||
| 200 | To exercise choice regarding other similar technologies | 227 | To exercise choice regarding other similar technologies | ||
| 218 | The Netflix service may include interactive advertisements that direct you to th | 245 | The Netflix service may include interactive advertisements that direct you to th | ||
| > | ird party sites and apps (such as that of Advertisers). These sites and apps hav | > | ird party sites and apps (such as that of Advertisers). These sites and apps hav | ||
| > | e separate privacy statements, notices, and terms of use, which we recommend you | > | e separate privacy statements, notices, and terms of use, which we recommend you | ||
| > | review. | > | review. | ||
| 219 | We may provide support for the Netflix service (such as an online support forum | 246 | We may provide support for the Netflix service (such as an online support forum | ||
| > | for Netflix customer support, or a particular Netflix game). Information that yo | > | for Netflix customer support, or a particular Netflix game). Information that yo | ||
| > | u post or make available on such sites and forums are publicly available (unless | > | u post or make available on such sites and forums are publicly available (unless | ||
| > | otherwise noted on the site or forum). | > | otherwise noted on the site or forum). | ||
| 220 | Minors | 247 | Minors | ||
| n | 221 | You must be at least 18 years of age or older (or the age of majority in your co | n | 248 | You must be at least 18 years of age or older (or the age of majority in your co |
| > | untry of residence) to subscribe to the Netflix service. Individuals under this | > | untry of residence) to subscribe to the Netflix service. Individuals under this | ||
| > | age may only use the service with the involvement, supervision, and approval of | > | age may only use the service with the involvement, supervision, and approval of | ||
| > | a parent or legal guardian. To assist parents or legal guardians, we have variou | > | a parent or legal guardian. To assist parents or legal guardians, we have variou | ||
| > | s parental controls available and you can learn more here: help.netflix.com/node | > | s parental controls available and you can learn more here: help.netflix.com/node | ||
| > | /264. | > | /264. We also offer a Kids experience (e.g., Kids profile) where we process limi | ||
| > | ted personal information (e.g., a persistent identifier) to provide and improve | ||||
| > | our services, such as to personalize recommendations for Netflix content for chi | ||||
| > | ldren, enforce parental controls, and give parents visibility into how their chi | ||||
| > | ldren use our services. We do not engage in Behavioral Advertising on Kids profi | ||||
| > | les. | ||||
| 222 | Changes to this Privacy Statement | 249 | Changes to this Privacy Statement | ||
| 223 | We will update this Privacy Statement from time to time in response to changing | 250 | We will update this Privacy Statement from time to time in response to changing | ||
| > | legal, regulatory, or operational requirements. We will provide notice of any su | > | legal, regulatory, or operational requirements. We will provide notice of any su | ||
| > | ch changes as required by law. Your continued use of the Netflix service after a | > | ch changes as required by law. Your continued use of the Netflix service after a | ||
| > | ny such updates take effect will constitute acknowledgement and (as applicable) | > | ny such updates take effect will constitute acknowledgement and (as applicable) | ||
| > | acceptance of those changes. If you do not want to acknowledge or accept any upd | > | acceptance of those changes. If you do not want to acknowledge or accept any upd | ||
| > | ates to this Privacy Statement, you may cancel your account. To see when this Pr | > | ates to this Privacy Statement, you may cancel your account. To see when this Pr | ||
| > | ivacy Statement was last updated, please see the "Last Updated" date below. | > | ivacy Statement was last updated, please see the "Last Updated" date below. | ||
| n | 224 | Section F: Supplemental Privacy Disclosures for Certain Services | n | 251 | Section F: Supplemental Privacy Disclosures for Certain Services and Regions |
| 225 | The Supplemental Privacy Disclosures for Certain Services below apply in additio | 252 | The Supplemental Privacy Disclosures for Certain Services and Regions below appl | ||
| > | n to disclosures above in this Privacy Statement. | > | y in addition to disclosures above in this Privacy Statement. In addition, data | ||
| > | protection laws in certain countries or regions may require us to provide additi | ||||
| > | onal or different information to disclosures above in this Privacy Statement. Wh | ||||
| > | ere this is the case, such information is also provided in the section "Suppleme | ||||
| > | ntal Privacy Disclosures for Certain Services and Regions" below. | ||||
| 226 | Netflix Games Supplemental Privacy Disclosures | 253 | Netflix Games Supplemental Privacy Disclosures | ||
| 227 | When you play Netflix games, we will collect, use, and disclose your personal in | 254 | When you play Netflix games, we will collect, use, and disclose your personal in | ||
| > | formation as described in the Netflix Privacy Statement. These Netflix Games Sup | > | formation as described in the Netflix Privacy Statement. These Netflix Games Sup | ||
| > | plemental Privacy Disclosures provide additional examples and information applic | > | plemental Privacy Disclosures provide additional examples and information applic | ||
| > | able to Netflix games that have features such as leaderboards, achievements, loc | > | able to Netflix games that have features such as leaderboards, achievements, loc | ||
| > | al multiplayer, online multiplayer, friend-related features, text or voice chat, | > | al multiplayer, online multiplayer, friend-related features, text or voice chat, | ||
| > | user-generated content, and the ability to play Netflix Game Controller. | > | user-generated content, and the ability to play Netflix Game Controller. | ||
| 228 | The Categories of Personal Information We Collect | 255 | The Categories of Personal Information We Collect | ||
| 253 | Information such as your game handle, your gameplay, text or voice chat, and use | 280 | Information such as your game handle, your gameplay, text or voice chat, and use | ||
| > | r-generated content (including personal information and other information you pr | > | r-generated content (including personal information and other information you pr | ||
| > | ovide in these features), and your online status may be publicly available to ot | > | ovide in these features), and your online status may be publicly available to ot | ||
| > | her players when you participate in a Netflix game with features such as leaderb | > | her players when you participate in a Netflix game with features such as leaderb | ||
| > | oards, local multiplayer, online multiplayer, text or voice chat, Netflix Game C | > | oards, local multiplayer, online multiplayer, text or voice chat, Netflix Game C | ||
| > | ontroller, and user-generated content. Note that some games may allow you to pla | > | ontroller, and user-generated content. Note that some games may allow you to pla | ||
| > | y with players from other (non-Netflix) versions of the game, and in that case, | > | y with players from other (non-Netflix) versions of the game, and in that case, | ||
| > | this information will be available to those players. Please use good judgment wh | > | this information will be available to those players. Please use good judgment wh | ||
| > | en using text or voice chat and user-generated content functions (note that even | > | en using text or voice chat and user-generated content functions (note that even | ||
| > | if you remove text chat, other messages, or user-generated content, players tha | > | if you remove text chat, other messages, or user-generated content, players tha | ||
| > | t have already seen that information may have saved it). | > | t have already seen that information may have saved it). | ||
| 254 | Games on TV and on Netflix.com | 281 | Games on TV and on Netflix.com | ||
| 255 | Some “Netflix Games on TV and on Netflix.com” (see help.netflix.com/node/132197) | 282 | Some “Netflix Games on TV and on Netflix.com” (see help.netflix.com/node/132197) | ||
| > | allow you to connect to a game on a Netflix member’s account using a Netflix ap | > | allow you to connect to a game on a Netflix member’s account using a Netflix ap | ||
| > | p on your device – for example, by scanning a code on their TV so you and the me | > | p on your device – for example, by scanning a code on their TV so you and the me | ||
| > | mber can play a game together. For some of these games, you may not need to be l | > | mber can play a game together. For some of these games, you may not need to be l | ||
| > | ogged into a Netflix account in order to play the game. In that case, some of th | > | ogged into a Netflix account in order to play the game. In that case, some of th | ||
| > | e disclosures in the Privacy Statement and these Netflix Games Supplemental Priv | > | e disclosures in the Privacy Statement and these Netflix Games Supplemental Priv | ||
| > | acy Disclosures will not apply to you, such as those relating to collection and | > | acy Disclosures will not apply to you, such as those relating to collection and | ||
| > | use of personal details (see definition above), and the sections related to paym | > | use of personal details (see definition above), and the sections related to paym | ||
| > | ent details and billing. Information that is collected as part of “Netflix Games | > | ent details and billing. Information that is collected as part of “Netflix Games | ||
| > | On TV or Netflix.com,” such as usage information, device and network informatio | > | On TV or Netflix.com,” such as usage information, device and network informatio | ||
| > | n, communications, and saved games or game activity, may be linked to the Netfli | > | n, communications, and saved games or game activity, may be linked to the Netfli | ||
| > | x account on which the game is running. | > | x account on which the game is running. | ||
| n | n | 283 | Supplemental Privacy Disclosures for US Residents | ||
| 284 | These disclosures apply to residents of US states that have adopted comprehensiv | ||||
| > | e consumer privacy laws that are in effect (collectively “US State Privacy Laws” | ||||
| > | ). These disclosures supplement the Privacy Statement. | ||||
| 285 | Notice at Collection | ||||
| 286 | At or before the time of collection, some US State Privacy Laws require that we | ||||
| > | provide a notice of our practices, including the categories of personal informat | ||||
| > | ion collected, the purposes for which such information is collected or used, whe | ||||
| > | ther such information is “sold” or “shared”, and the criteria used to determine | ||||
| > | how long such information is retained. We have provided these details throughout | ||||
| > | this section of the Privacy Statement. | ||||
| 287 | Personal Information We Collect | ||||
| 288 | We collect or have collected in the preceding twelve months, the following categ | ||||
| > | ories of personal information from consumers: | ||||
| 289 | Identifiers such as name, email address, password, payment details, postal addre | ||||
| > | ss, and information about your Netflix account and/or Netflix profiles on your a | ||||
| > | ccount (such as profile name and icon), and other online identifiers (such as in | ||||
| > | a Netflix game). We also collect IP addresses, identifiers from the devices you | ||||
| > | might use to connect (such as resettable device identifiers), cookie identifier | ||||
| > | s, and characteristics about the networks you use when you connect to our servic | ||||
| > | e. | ||||
| 290 | Additional categories of information considered to be Customer Records (“Custome | ||||
| > | r Records”) such as name, address, phone number, credit card or debit card numbe | ||||
| > | r, and other payment details. | ||||
| 291 | Characteristics of protected classifications under state or federal law (“charac | ||||
| > | teristics of protected classifications”) such as date of birth and gender. | ||||
| 292 | Commercial information such as your purchase history and other products purchase | ||||
| > | d or considered. | ||||
| 293 | Internet or other electronic network activity information (“internet activity in | ||||
| > | formation”) such as any information about your interactions with Netflix, our Se | ||||
| > | rvice Providers, or Partners, including choices you have made when engaging with | ||||
| > | interactive titles, your Netflix game activity (such as gameplay, game use, sav | ||||
| > | ed game information, leaderboard status and availability status on Netflix games | ||||
| > | ), or search queries on the Netflix service. We receive information provided by | ||||
| > | Advertising Companies (see definition above) such as information about your like | ||||
| > | ly interests they have collected or inferred from your visits to other websites | ||||
| > | and apps to support advertisements. | ||||
| 294 | Geolocation data such as your general location based on your IP address (such as | ||||
| > | your city, state/province, and postal code). | ||||
| 295 | Audio, electronic, visual, thermal, olfactory or similar information (“audio/vis | ||||
| > | ual information”) such as voice recording when you contact our customer support | ||||
| > | team, and images collected in connection with Netflix games that have user-gener | ||||
| > | ated content (for example, drawings). | ||||
| 296 | Inferences we may make using the categories of personal information above in the | ||||
| > | context of the Netflix service. | ||||
| 297 | Sources of personal information | ||||
| 298 | We explain our sources of information in the section “Where We Collect Informati | ||||
| > | on From” above. For ease of reference, we collect the above categories of person | ||||
| > | al information from the following sources: directly from you; automatically when | ||||
| > | you use our service; from Partners whose products and service you use; from oth | ||||
| > | er sources such as Service Providers, Netflix Marketing Providers, third party s | ||||
| > | ites and forums, and publicly available sources; and Advertising Companies. | ||||
| 299 | Uses of Personal Information | ||||
| 300 | We use and have used in the past twelve months, each of the categories of person | ||||
| > | al information for one or more of the purposes described in the section “How We | ||||
| > | Use Your Personal Information.” For ease of reference, we use the personal infor | ||||
| > | mation to provide our service; to administer and operate our business; to resear | ||||
| > | ch, analyze and improve our services; to enable partner integrations and promoti | ||||
| > | ons; to send marketing and informational messages; to support advertisements; fo | ||||
| > | r safety, security and fraud prevention; and to comply with law and enforce the | ||||
| > | Netflix Terms of Use. | ||||
| 301 | When you play Netflix games that have features such as leaderboards, achievement | ||||
| > | s, local multiplayer, online multiplayer, friend-related features, text or voice | ||||
| > | chat, Netflix Game Controller, and user-generated content, we use your personal | ||||
| > | information as described in the Netflix Games Supplemental Privacy Disclosures. | ||||
| 302 | Categories of Personal information disclosed for a business purpose | ||||
| 303 | We disclose and have disclosed in the past twelve months, the following categori | ||||
| > | es of personal information for business purposes (see the section “Who We Disclo | ||||
| > | se Personal Information To”): identifiers, Customer Records, characteristics of | ||||
| > | protected classifications, commercial information, internet activity information | ||||
| > | , geolocation data, audio/visual information and inferences. | ||||
| 304 | We disclose these categories of personal information to the following recipients | ||||
| > | : the Netflix family of companies; Service Providers; Partners; Netflix Marketin | ||||
| > | g Providers; Advertising Companies; and entities engaged in connection with prom | ||||
| > | otional collaborations, corporate transactions (if any), safety, security and fr | ||||
| > | aud prevention, or for purposes of compliance with law and enforcing the Netflix | ||||
| > | Terms of Use. | ||||
| 305 | Categories of Personal Information Sold or Shared | ||||
| 306 | We engage in the sale and sharing and also have sold or shared (as defined under | ||||
| > | some US State Privacy Laws) the following categories of personal information in | ||||
| > | the last 12 months: | ||||
| 307 | Categories of personal information “sold”: Our use of identifiers for Netflix ma | ||||
| > | rketing activities may be considered a “sale” or "sharing" under some US State P | ||||
| > | rivacy Laws (see section “Communications and Marketing Preferences” → “Matched I | ||||
| > | dentifier Communications from Netflix”). | ||||
| 308 | Additionally, we use identifiers for marketing activities (such as Behavioral Ad | ||||
| > | vertisements promoting the Netflix service or Netflix content through use of coo | ||||
| > | kies and resettable identifiers) which can be considered a "sale" or “sharing” u | ||||
| > | nder some US State Privacy Laws (see section “Communications and Marketing Prefe | ||||
| > | rences” → “Marketing of the Netflix service using cookies and similar technologi | ||||
| > | es”). | ||||
| 309 | Categories of personal information used for “targeted advertising” : identifiers | ||||
| > | and geolocation data (for example, Advertisers may select advertisements to be | ||||
| > | displayed to devices in a specific city or state). We use these categories of pe | ||||
| > | rsonal information to support Behavioral Advertisements on the Netflix service. | ||||
| > | Such use may be considered "sharing" under California Consumer Privacy Act (CCPA | ||||
| > | ) (see section “Advertising Choices”). | ||||
| 310 | Business purpose of selling or sharing personal information | ||||
| 311 | We engage in the sale and sharing and also have sold or shared (as defined under | ||||
| > | some US State Privacy Laws) the above categories of personal information for th | ||||
| > | e following business or commercial purposes: to send marketing messages, and sup | ||||
| > | port Behavioral Advertisements. | ||||
| 312 | In the last 12 months, any sale or sharing of personal information was limited t | ||||
| > | o Netflix marketing activities and supporting Behavioral Advertisements. | ||||
| 313 | Retention of Personal Information | ||||
| 314 | We may retain personal information as required or permitted by applicable laws a | ||||
| > | nd regulations, including to honor your choices, for our billing or records purp | ||||
| > | oses, and to fulfill the purposes described in this Privacy Statement. | ||||
| 315 | Specifically, we retain personal information for as long as necessary to provide | ||||
| > | our service; to administer and operate our business; to research, analyze, and | ||||
| > | improve our services; to send marketing and informational messages; to support a | ||||
| > | dvertisements; for safety, security, and fraud prevention; and to comply with la | ||||
| > | w and enforce the Netflix Terms of Use. Our retention of personal information is | ||||
| > | based on many factors such as your relationship with Netflix (for example, whet | ||||
| > | her you are a Netflix current member); the nature of the personal information; c | ||||
| > | ompliance with our legal obligations; and/or defending or resolving actual or an | ||||
| > | ticipated legal claims. We take reasonable measures to destroy or de-identify pe | ||||
| > | rsonal information in a secure manner when it is no longer required. For informa | ||||
| > | tion about deletion, removal and retention of personal information, please see h | ||||
| > | elp.netflix.com/node/126558. | ||||
| 316 | Use of De-Identified Information | ||||
| 317 | We may de-identify personal information in a secure manner when we determine it | ||||
| > | is appropriate as part of our business operations. We take reasonable measures t | ||||
| > | o maintain and use the information in a de-identified manner. We do not attempt | ||||
| > | to re-identify such information, except as permitted under applicable law. | ||||
| 318 | Your Privacy Rights | ||||
| 319 | Residents of states that have adopted US State Privacy Laws have certain rights | ||||
| > | with respect to your personal information. | ||||
| 320 | Right to Know/Access. You have the right to request that we disclose: the catego | ||||
| > | ries and specific pieces of personal information we have collected about you; th | ||||
| > | e categories of sources from which personal information are collected; our busin | ||||
| > | ess or commercial purpose for collecting, using, disclosing, selling or sharing | ||||
| > | personal information; the categories of third parties to whom we disclose, sell, | ||||
| > | or share personal information; and the categories of personal information we ha | ||||
| > | ve disclosed, sold, or shared about you for a business or commercial purpose. Yo | ||||
| > | u also have a right to confirm whether we process your personal information, and | ||||
| > | to access and receive a copy of the specific personal information we have colle | ||||
| > | cted about you. | ||||
| 321 | Right to Correction. You have a right to request correction of any inaccurate pe | ||||
| > | rsonal information we hold about you. | ||||
| 322 | Right to Deletion. You have a right to request deletion of your personal informa | ||||
| > | tion, subject to exceptions under applicable laws. | ||||
| 323 | You can assert these rights above when we receive a verified request from you. F | ||||
| > | or information on how to exercise your rights, please see the “Your Rights and C | ||||
| > | ontrols” section of this Privacy Statement. | ||||
| 324 | Do Not Sell or Share My Personal Information. As of the date of this Privacy Sta | ||||
| > | tement, we may use certain categories of personal information to support adverti | ||||
| > | sements or engage in Netflix marketing activities. Under some US State Privacy L | ||||
| > | aws, these activities may be considered “selling” or “sharing”/targeted advertis | ||||
| > | ing. If you do not want us to sell or share personal information about you, you | ||||
| > | can learn how to make applicable choices by clicking the “Do Not Sell or Share M | ||||
| > | y Personal Information” link located in the footer of netflix.com or by visiting | ||||
| > | netflix.com/dnsspi. Using these choices will not opt you out of the use of prev | ||||
| > | iously “sold” (as defined by some US State Privacy Laws) personal information, o | ||||
| > | r stop all Behavioral Advertising. | ||||
| 325 | We do not knowingly sell or share (as defined by some US State Privacy Laws) the | ||||
| > | personal information of minors under 16 years of age. | ||||
| 326 | Some web browsers and extensions are compatible with Global Privacy Control (GPC | ||||
| > | ), allowing them to communicate your preference to opt out from specific forms o | ||||
| > | f data processing, including any “sale” or “sharing” of personal information. We | ||||
| > | honor your choices expressed through the GPC settings if we detect such a signa | ||||
| > | l, as required by applicable law. You can find more information about how we res | ||||
| > | pond to GPC here: netflix.com/dnsspi. | ||||
| 327 | Right to Limit the Use of Sensitive Personal Information. As described above, we | ||||
| > | do collect sensitive personal information such as your Netflix username, passwo | ||||
| > | rd, and payment details, which could be considered types of “sensitive personal | ||||
| > | information.” However, we use these types of sensitive personal information only | ||||
| > | for the purpose of providing our service; administering and operating our busin | ||||
| > | ess; and other permitted purposes as described in the Privacy Statement and not | ||||
| > | for a purpose which would require offering a choice to limit its use under some | ||||
| > | US State Privacy Laws. | ||||
| 328 | Authorized Agents. You have the right to exercise the rights described in this s | ||||
| > | ection using an authorized agent acting on your behalf. They can submit a reques | ||||
| > | t on your behalf to privacy@netflix.com along with a statement, certifying as ma | ||||
| > | y be required, that the agent is authorized to act on your behalf. In order to v | ||||
| > | erify the request, we may ask you to verify your identity and your authorization | ||||
| > | of the agent to make requests on your behalf. For more information about how to | ||||
| > | access your information, including our verification process, please see help.ne | ||||
| > | tflix.com/node/100624. | ||||
| 329 | Right to Non Discrimination. You have a right not to be subject to discriminator | ||||
| > | y treatment for exercising any of your rights described under this section. We w | ||||
| > | ill not discriminate against you based on your exercise of any of your rights. | ||||
| 330 | You can find details regarding the privacy rights requests we handled during the | ||||
| > | past year here: netflix.com/legal/privacy-metrics. | ||||
| 331 | Appeals | ||||
| 332 | If you are a resident of a US state that gives you a right to appeal a decision, | ||||
| > | you may appeal our decision denying your request. Requests to change our polici | ||||
| > | es or practices are not grounds for appeal. You may request an appeal by contact | ||||
| > | ing us at privacyappeals@netflix.com. Please provide the US state that you are w | ||||
| > | riting from, accompanied with documentation regarding the decision you are appea | ||||
| > | ling. | ||||
| 333 | Depending on how you interact with the Netflix service, we may not be able to re | ||||
| > | spond to certain requests, including, for example, the right to access or delete | ||||
| > | personal information. Because we only collect limited personal information abou | ||||
| > | t individuals without an account, we are unable to verify requests from non-acco | ||||
| > | unt holders to the standard required by the US State Privacy Laws. | ||||
| 334 | Notice of Financial Incentives | ||||
| 335 | Some Netflix plans or subscriptions may be interpreted to fall within the meanin | ||||
| > | g of a “financial incentive” under some US State Privacy Laws. | ||||
| 336 | If you choose such a plan or subscription, you will receive a discount and when | ||||
| > | you watch shows and movies on Netflix, you will be presented advertisements. | ||||
| 337 | If you would like to change your plan or subscription, you can access the “Accou | ||||
| > | nt” section of our website and select a different plan or subscription. The mont | ||||
| > | hly fee associated with your Netflix plan or subscription will likely increase i | ||||
| > | f you do so. We believe the discount for access to Netflix service and our use o | ||||
| > | f the categories of personal information described above to present relevant adv | ||||
| > | ertisements to you represents a fair exchange to continue to provide users a hig | ||||
| > | h quality service at a lower price. When determining the extent of the discount, | ||||
| > | we consider projected ad revenue generated by all users projected to participat | ||||
| > | e in a plan or subscription with advertisements and the overall revenue required | ||||
| > | by Netflix to operate and innovate its business, produce the Netflix content to | ||||
| > | entertain its users, and make a profit. | ||||
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