| March 6, 2026 18:27 UTC | April 18, 2026 07:46 UTC | ||||
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| 20 | Contact and Questions | 20 | Contact and Questions | ||
| 21 | Section C: Access to Account and Profiles | 21 | Section C: Access to Account and Profiles | ||
| 22 | Section D: Cookies and other Technologies | 22 | Section D: Cookies and other Technologies | ||
| n | 23 | Cookies and Similar Technologies, Pixel Tags, Hashed Identifiers, and Resettable | n | 23 | Cookies and Similar Technologies, Pixel Tags and other Identifiers |
| > | Device Identifiers | ||||
| 24 | Why Does Netflix Use These Technologies? | 24 | Why Does Netflix Use These Technologies? | ||
| 25 | How can I exercise choice regarding these technologies? | 25 | How can I exercise choice regarding these technologies? | ||
| 26 | Section E: Other Important Privacy Disclosures | 26 | Section E: Other Important Privacy Disclosures | ||
| 53 | Contact and Questions | 53 | Contact and Questions | ||
| 54 | Section C: Access to Account and Profiles | 54 | Section C: Access to Account and Profiles | ||
| 55 | Section D: Cookies and other Technologies | 55 | Section D: Cookies and other Technologies | ||
| n | 56 | Cookies and Similar Technologies, Pixel Tags, Hashed Identifiers, and Resettable | n | 56 | Cookies and Similar Technologies, Pixel Tags and other Identifiers |
| > | Device Identifiers | ||||
| 57 | Why Does Netflix Use These Technologies? | 57 | Why Does Netflix Use These Technologies? | ||
| 58 | How can I exercise choice regarding these technologies? | 58 | How can I exercise choice regarding these technologies? | ||
| 59 | Section E: Other Important Privacy Disclosures | 59 | Section E: Other Important Privacy Disclosures | ||
| 71 | Other Players | 71 | Other Players | ||
| 72 | Games on TV and on Netflix.com | 72 | Games on TV and on Netflix.com | ||
| 73 | Privacy Statement | 73 | Privacy Statement | ||
| n | 74 | This Privacy Statement explains how we collect, use, and disclose your personal | n | 74 | This Privacy Statement explains how we collect, use, and disclose your personal |
| > | information when you use the "Netflix service” (that term and “Netflix content” | > | information when you interact with the "Netflix service” (that term and “Netflix | ||
| > | are defined in the Netflix Terms of Use available at netflix.com/terms) or anywh | > | content” are defined in the Netflix Terms of Use available at netflix.com/terms | ||
| > | ere we display or reference this Privacy Statement. It also explains what privac | > | ) or anywhere we display or reference this Privacy Statement. It also explains w | ||
| > | y rights you have and how to exercise them. Certain functionalities or apps that | > | hat privacy rights you have and how to exercise them. Certain functionalities or | ||
| > | are part of the Netflix service may also provide you with contextual privacy in | > | apps that are part of the Netflix service may also provide you with contextual | ||
| > | formation or choices, in addition to the information and choices described in th | > | privacy information or choices, in addition to the information and choices descr | ||
| > | is Privacy Statement. Please note that this Privacy Statement may be easier to n | > | ibed in this Privacy Statement. Please note that this Privacy Statement may be e | ||
| > | avigate when viewed on your web browser. | > | asier to navigate when viewed on your web browser. | ||
| 75 | Contacting Us | 75 | Contacting Us | ||
| 76 | For questions about this Privacy Statement, our use of your personal information | 76 | For questions about this Privacy Statement, our use of your personal information | ||
| > | , or how to exercise your privacy rights, please contact our Data Protection Off | > | , or how to exercise your privacy rights, please contact our Data Protection Off | ||
| > | icer/Privacy Office at privacy@netflix.com. For general questions about the Netf | > | icer/Privacy Office at privacy@netflix.com. For general questions about the Netf | ||
| > | lix service, your account, or how to contact customer service, please visit help | > | lix service, your account, or how to contact customer service, please visit help | ||
| > | .netflix.com. | > | .netflix.com. | ||
| 77 | Information about the specific Netflix entity (or entities) that are responsible | 77 | Information about the specific Netflix entity (or entities) that are responsible | ||
| > | for your personal information (known as the “data controller” in certain countr | > | for your personal information (known as the “data controller” in certain countr | ||
| > | ies) is available at netflix.com/legal/corpinfo. | > | ies) is available at netflix.com/legal/corpinfo. | ||
| 78 | Section A: Our Collection, Use, and Disclosure of Personal Information | 78 | Section A: Our Collection, Use, and Disclosure of Personal Information | ||
| 79 | The Categories of Personal Information We Collect | 79 | The Categories of Personal Information We Collect | ||
| 80 | We collect the following categories of personal information about you: | 80 | We collect the following categories of personal information about you: | ||
| n | 81 | Personal details: When you create your Netflix account, we collect your contact | n | 81 | Personal details: When you register with the Netflix service, we collect your co |
| > | information (such as your email address) and authentication information for your | > | ntact information (such as your email address) and authentication information fo | ||
| > | login (such as a password). Depending on how you subsequently set up your accou | > | r your login (such as a password). Depending on your interaction with the Netfli | ||
| > | nt and method of payment, and which features you use, we also collect one or mor | > | x service, we also collect one or more of the following: first and last name, ph | ||
| > | e of the following: first and last name, phone number, postal address, gender, d | > | one number, postal address, gender, date of birth, and other identifiers you pro | ||
| > | ate of birth, and other identifiers you provide to us. | > | vide to us. | ||
| 82 | Payment details: We collect your payment details, and other information to proce | 82 | Payment details: We collect your Payment Method (as defined in the Netflix Terms | ||
| > | ss your payments, including your payment history, billing address, and gift card | > | of Use), and other information to process your payments (such as when you subsc | ||
| > | s and promotional offers you have redeemed. | > | ribe to the Netflix service), including your payment history, billing address, a | ||
| > | nd gift cards and Offers (as defined in the Netflix Terms of Use) you have redee | ||||
| > | med. | ||||
| 83 | Purchase information: We collect purchase information such as information you pr | 83 | Purchase information: We collect purchase information such as information you pr | ||
| > | ovide to us when you make a purchase with Netflix, your purchase history and oth | > | ovide when you make a purchase with Netflix, your purchase history and other pro | ||
| > | er products purchased or considered (such as those in your shopping cart), and o | > | ducts purchased or considered (such as those in your shopping cart), and overall | ||
| > | verall purchase habits. | > | purchase habits. | ||
| 84 | Netflix account/profile information: We collect information that is associated w | 84 | Netflix account/profile information: We collect information that is associated w | ||
| > | ith your Netflix account and/or Netflix profiles on your account (such as profil | > | ith your Netflix account and/or Netflix profiles on your account (such as profil | ||
| > | e name and icon, Netflix game handle, ratings and feedback you provide for Netfl | > | e name and icon, Netflix game handle, ratings and feedback you provide for Netfl | ||
| > | ix content), “My List” (watch list of titles), “continue watching” information, | > | ix content), “My List” (watch list of titles), “continue watching” information, | ||
| > | account/profile settings, and choices in connection with your use of the Netflix | > | account/profile settings, and choices in connection with your use of the Netflix | ||
| > | service. | > | service. | ||
| n | 85 | Usage information: We collect information about your interaction with the Netfli | n | 85 | Usage information: We collect information about your interaction with the Netfli |
| > | x service (including playback events, such as play, pause, etc.), choices made w | > | x service (including playback events, such as play, pause, etc.); choices made w | ||
| > | hen engaging with interactive titles, your Netflix game activity (such as gamepl | > | hen engaging with interactive titles, your Netflix game activity (such as gamepl | ||
| > | ay, game use and interaction information, and progress or saved game information | > | ay, game use and interaction information, and progress or saved game information | ||
| > | ), Netflix viewing and gaming history, search queries on the Netflix service, an | > | ); Netflix viewing and gaming history; search queries on the Netflix service; vo | ||
| > | d other information about your use and interaction with the Netflix service (suc | > | ice inputs (including transcripts and recordings) when using voice-related featu | ||
| > | h as app clicks, text input, page views, time and duration of access, and camera | > | res; and other information about your use and interaction with the Netflix servi | ||
| > | /photo access for QR-code and similar functionality). | > | ce (such as app clicks, text input, page views, time and duration of access, and | ||
| > | camera/photo access for QR-code functionality and Netflix games features). | ||||
| 86 | Advertising information: We collect information about the ads on the Netflix ser | 86 | Advertising information: We collect information about the advertisements on the | ||
| > | vice (“Advertisements,” as defined in the Netflix Terms of Use) that you view or | > | Netflix service that you view or interact with, device information (such as rese | ||
| > | interact with, device information (such as resettable device identifiers), IP a | > | ttable device identifiers), IP addresses, inferences we make about you or your h | ||
| > | ddresses, and information provided by Advertising Companies (such as information | > | ousehold based on data we collect from or about you (such as the types of ads yo | ||
| > | about your likely interests they have collected or inferred from your visits to | > | u or your household prefer to see), and information provided by Advertising Comp | ||
| > | other websites and apps). We use this information to support Advertisements (in | > | anies (such as your demographic information, likely interests they have collecte | ||
| > | cluding behavioral advertisements in accordance with your preferences). | > | d or inferred from your interactions and purchases through their own and other w | ||
| > | ebsites and apps). We also collect information on Advertiser websites and apps. | ||||
| > | We use this information to support advertisements (including behavioral advertis | ||||
| > | ements in accordance with your preferences. "Behavioral Advertisements" are thos | ||||
| > | e that are selected based on information about your use and/or interactions with | ||||
| > | unaffiliated third party services). | ||||
| 87 | Device and network information: We collect information about your computer or ot | 87 | Device and network information: We collect information about your computer or ot | ||
| > | her Netflix capable devices you might use to access our service (such as smart T | > | her Netflix supported devices you might use to access our service (such as smart | ||
| > | Vs, mobile devices, set top boxes, gaming systems, and other streaming media dev | > | TVs, mobile devices, set top boxes, gaming systems, and other streaming media d | ||
| > | ices), your network, and network devices. The information includes: | > | evices), your network, and network devices. The information includes: | ||
| 88 | device IDs or other unique identifiers, including for your network devices (such | 88 | device IDs or other unique identifiers, including for your network devices, and | ||
| > | as your router), and devices that are Netflix capable on your network; | > | devices that are Netflix supported on your network; | ||
| 89 | IP addresses (which can be used to tell us the general location of your device, | 89 | IP addresses (which can be used to tell us the general location of your device, | ||
| > | such as your city, state/province, and postal code); | > | such as your city, state/province, and postal code); | ||
| 90 | device and software characteristics (such as type and configuration), referring | 90 | device and software characteristics (such as type and configuration), referring | ||
| > | source (for example, referrer URLs), standard web browser and mobile app log inf | > | source (for example, referrer URLs), standard web browser and mobile app log inf | ||
| > | ormation, and connection information including type (such as wifi or cellular); | > | ormation, and connection information including type (such as wifi or cellular); | ||
| 91 | performance data such as crash reports, timestamps, and debug log messages; and | 91 | performance data such as crash reports, timestamps, and debug log messages; and | ||
| 108 | Netflix Marketing Providers when you interact with marketing campaigns promoting | 108 | Netflix Marketing Providers when you interact with marketing campaigns promoting | ||
| > | the Netflix service or Netflix content (such as our ads on third party services | > | the Netflix service or Netflix content (such as our ads on third party services | ||
| > | ). Please see the “Cookies and other Technologies” section below for details. | > | ). Please see the “Cookies and other Technologies” section below for details. | ||
| 109 | Third-party sites and forums where we provide support for the Netflix service (s | 109 | Third-party sites and forums where we provide support for the Netflix service (s | ||
| > | uch as an online support forum for Netflix customer support or for a particular | > | uch as an online support forum for Netflix customer support or for a particular | ||
| > | Netflix game). | > | Netflix game). | ||
| 110 | Publicly available sources such as public posts on social media platforms (for e | 110 | Publicly available sources such as public posts on social media platforms (for e | ||
| > | xample, where you have tagged Netflix in a publicly-available social media post, | > | xample, where you have tagged Netflix in a publicly-available social media post, | ||
| > | or shared or liked content we have made available on social media) and other in | > | or shared or liked content we have made available on social media) and other in | ||
| > | formation available through public databases, in accordance with applicable laws | > | formation available through public databases, in accordance with applicable laws | ||
| > | . | > | . | ||
| n | 111 | Advertising Companies: We may collect advertising information about you from oth | n | 111 | Advertising Companies: We may collect advertising information about you from oth |
| > | er sources to support Advertisements, including the following (collectively refe | > | er sources to support advertisements, including the following (collectively refe | ||
| > | rred to as “Advertising Companies”): | > | rred to as “Advertising Companies”): | ||
| 112 | Advertisers that run Advertisements on Netflix (“Advertisers”) may provide us wi | 112 | Advertisers that run advertisements on Netflix (“Advertisers”) may provide us wi | ||
| > | th unique identifiers (for example, cookies or resettable device identifiers), d | > | th or allow us to collect unique identifiers (for example, cookies or resettable | ||
| > | emographic information and other information (such as information about your lik | > | device identifiers), and demographic information and other information (such as | ||
| > | ely interests they have collected or inferred based on your activities online) i | > | information about the interactions and purchases on their websites and apps and | ||
| > | n order to deliver Advertisements; | > | likely interests they have collected or inferred based on their visitors' activ | ||
| > | ities online) to deliver and support advertisements; | ||||
| 113 | service providers that facilitate the sale, operations, and management of Advert | 113 | service providers that facilitate the sale, operations, and management of advert | ||
| > | isements (“Ad Service Providers”); | > | isements (“Ad Service Providers”); | ||
| 114 | ad measurement companies that support Netflix and Advertisers in understanding t | 114 | ad measurement companies that support Netflix and Advertisers in understanding t | ||
| > | he effectiveness of Advertisements (“Ad Measurement Companies”); and | > | he effectiveness of advertisements (“Ad Measurement Companies”); and | ||
| 115 | online and offline information providers to support Advertisements (for example, | 115 | online and offline information providers to support advertisements (for example, | ||
| > | they may provide us your general location information based on your device’s IP | > | they may provide us your general location information based on your device’s IP | ||
| > | address, such as city, state, and postal code or supplementing information we m | > | address, such as city, state, and postal code, supplement information we may ha | ||
| > | ay have about you with demographic data, or provide us information about your li | > | ve about you with demographic data, or provide us information about your likely | ||
| > | kely interests they have collected or inferred based on your activities online). | > | interests they have collected or inferred based on your activities online). | ||
| 116 | How We Use Your Personal Information | 116 | How We Use Your Personal Information | ||
| 117 | We use your personal information to provide, maintain, improve, and promote the | 117 | We use your personal information to provide, maintain, improve, and promote the | ||
| > | Netflix service, and to communicate with you. This involves using the categories | > | Netflix service, and to communicate with you. This involves using the categories | ||
| > | of personal information listed above for the following purposes: | > | of personal information listed above for the following purposes: | ||
| 118 | To provide our service including making personalized recommendations for Netflix | 118 | To provide our service including making personalized recommendations for Netflix | ||
| > | content that we think will be of interest to you (learn more: netflix.com/recom | > | content that we think will be of interest to you (learn more: netflix.com/recom | ||
| > | mendations). This may also include personalizing and optimizing the features and | > | mendations). This may also include personalizing and optimizing the features and | ||
| > | functionalities of the service (such as the way in which the recommendations ar | > | functionalities of the service (such as the way in which the recommendations ar | ||
| > | e presented to you), and localizing Netflix content relevant to your geography i | > | e presented to you), and localizing Netflix content relevant to your geography i | ||
| > | n compliance with our content partners’ licensing terms. We use the following ca | > | n compliance with our content partners’ licensing terms. We use the following ca | ||
| > | tegories of personal information for this purpose: personal details, Netflix acc | > | tegories of personal information for this purpose: personal details, Netflix acc | ||
| > | ount/profile information, purchase information, usage information, device and ne | > | ount/profile information, purchase information, usage information, device and ne | ||
| > | twork information, and communications. | > | twork information, and communications. | ||
| 119 | To administer and operate our business including purposes such as processing pay | 119 | To administer and operate our business including purposes such as processing pay | ||
| > | ments and any gift cards you redeem, sending transactional communications to you | > | ments and any gift cards you redeem, sending transactional communications to you | ||
| > | (such as confirmation of subscription start date or information about changes t | > | (such as confirmation of subscription start date or information about changes t | ||
| > | o your account), determining your internet service provider to support network t | > | o your account), determining your internet service provider to support network t | ||
| > | roubleshooting issues, responding to your inquiries and requests, and assisting | > | roubleshooting issues, responding to your inquiries and requests, and assisting | ||
| > | you with operational requests such as password resets. We use the following cate | > | you with operational requests such as password resets. We use the following cate | ||
| > | gories of personal information for this purpose: personal details, payment detai | > | gories of personal information for this purpose: personal details, payment detai | ||
| > | ls, purchase information, Netflix account/profile information, usage information | > | ls, purchase information, Netflix account/profile information, usage information | ||
| > | , device and network information, and communications. | > | , device and network information, and communications. | ||
| n | 120 | To research, analyze, and improve our services such as analyzing and understandi | n | 120 | To research, analyze, and improve our services such as analyzing and understandi |
| > | ng our audience to improve our services and optimize Netflix content selection a | > | ng how users interact with the Netflix service, to improve our services and opti | ||
| > | nd service delivery. This may also include processing your personal information | > | mize Netflix content selection and service delivery. This may also include proce | ||
| > | in connection with any surveys you participate in. We use the following categori | > | ssing your personal information in connection with any surveys you participate i | ||
| > | es of personal information for this purpose: personal details, payment details, | > | n. We use the following categories of personal information for this purpose: per | ||
| > | purchase information, Netflix account/profile information, usage information, de | > | sonal details, payment details, purchase information, Netflix account/profile in | ||
| > | vice and network information, and communications. | > | formation, usage information, device and network information, and communications | ||
| > | . | ||||
| 121 | To enable Partner integrations and promotions so that our Partners can promote t | 121 | To enable Partner integrations and promotions so that our Partners can promote t | ||
| > | he Netflix service and make it available to you through Partner devices and inte | > | he Netflix service and make it available to you through Partner devices and inte | ||
| > | grations, based on the specific relationship you have with the Partner. We use t | > | grations, based on the specific relationship you have with the Partner. We use t | ||
| > | he following categories of personal information for this purpose: personal detai | > | he following categories of personal information for this purpose: personal detai | ||
| > | ls, payment details, Netflix account/profile information, usage information, dev | > | ls, payment details, Netflix account/profile information, usage information, dev | ||
| > | ice and network information, and communications. | > | ice and network information, and communications. | ||
| n | 122 | To send marketing and informational messages including news and promotional comm | n | 122 | To send marketing and informational messages including news and promotional comm |
| > | unications about our service, new features, available Netflix content, and speci | > | unications about our service, new features, available Netflix content, Offers, a | ||
| > | al offers, as well as Netflix marketing on third party services. Any of these me | > | s well as Netflix marketing on third party services. Any of these messages, incl | ||
| > | ssages, including Netflix marketing on third party services, may be personalized | > | uding Netflix marketing on third party services, may be personalized for you or | ||
| > | for you or your likely interests. Please see the section “Communication Prefere | > | your likely interests. Please see the section “Communication Preferences” below | ||
| > | nces” below to change your communications preferences. To understand your choice | > | to change your communications preferences. To understand your choices in connect | ||
| > | s in connection with Netflix’s marketing on third party services, please see the | > | ion with Netflix’s marketing on third party services, please see the “Cookies an | ||
| > | “Cookies and other Technologies” section below. Depending on the nature of the | > | d other Technologies” section below. Depending on the nature of the message we s | ||
| > | message we send, we may use the following categories of personal information for | > | end, we may use the following categories of personal information for this purpos | ||
| > | this purpose: personal details, Netflix account/profile information, purchase i | > | e: personal details, payment details, Netflix account/profile information, purch | ||
| > | nformation, usage information, device and network information, and communication | > | ase information, usage information, device and network information, and communic | ||
| > | s. | > | ations. | ||
| 123 | To support Advertisements including to provide, analyze, administer, enhance, op | 123 | To support advertisements including to provide, analyze, administer, enhance, op | ||
| > | timize, select, deliver, and measure Advertisements. We use the following catego | > | timize, select, deliver, and measure advertisements. We use the following catego | ||
| > | ries of personal information for this purpose: personal details, Netflix account | > | ries of personal information for this purpose: personal details, payment details | ||
| > | /profile information, usage information, advertising information, and device and | > | , purchase information, Netflix account/profile information, usage information, | ||
| > | network information. | > | advertising information, and device and network information. | ||
| 124 | We use your personal information to present you with Advertisements. Some of our | 124 | We use your personal information to present you with advertisements. Some of our | ||
| > | Advertisements may be behavioral advertisements (“behavioral advertisements” ar | > | advertisements may be Behavioral Advertisements. Please see the section “Advert | ||
| > | e those that are selected based on information about your use and/or interaction | > | ising Choices” below to learn about your choices. | ||
| > | s with unaffiliated third party services). Please see the section “Advertising C | ||||
| > | hoices” below to learn about your choices. | ||||
| 125 | For safety, security, and fraud prevention including to secure our systems, prot | 125 | For safety, security, and fraud prevention including to secure our systems, prot | ||
| > | ect our business, and to investigate, prevent, and detect prohibited or illegal | > | ect our business, and to investigate, prevent, and detect prohibited or illegal | ||
| > | activities and other security/technical issues. We use the following categories | > | activities and other security/technical issues. We use the following categories | ||
| > | of personal information for this purpose: personal details, payment details, Net | > | of personal information for this purpose: personal details, payment details, Net | ||
| > | flix account/profile information, usage information, advertising information, de | > | flix account/profile information, usage information, advertising information, de | ||
| > | vice and network information, and communications. | > | vice and network information, and communications. | ||
| n | 126 | To comply with law and enforce the Netflix Terms of Use including to satisfy app | n | 126 | To comply with law and enforce the Netflix Terms of Use including to satisfy app |
| > | licable law, regulation, legal process, or governmental request, and to protect | > | licable law, regulation, legal process, or governmental request, and to protect | ||
| > | against harm to the rights, property or safety of Netflix, its users or the publ | > | against harm to the rights, property or safety of Netflix, its users or the publ | ||
| > | ic, as required or permitted by law, and to enforce applicable community guideli | > | ic, as required or permitted by law, and to enforce applicable community guideli | ||
| > | nes. This also includes determining whether and for which Netflix signup offers | > | nes. This also includes determining whether a particular device is permitted to | ||
| > | you are eligible and whether a particular device is permitted to use the account | > | use the account consistent with the Netflix Terms of Use. We use the following c | ||
| > | consistent with the Netflix Terms of Use. We use the following categories of pe | > | ategories of personal information for this purpose: personal details, payment de | ||
| > | rsonal information for this purpose: personal details, payment details, Netflix | > | tails, Netflix account/profile information, usage information, advertising infor | ||
| > | account/profile information, usage information, advertising information, device | > | mation, device and network information, and communications. | ||
| > | and network information, and communications. | ||||
| 127 | Who We Disclose Personal Information To | 127 | Who We Disclose Personal Information To | ||
| 128 | We may disclose your personal information to the following parties: | 128 | We may disclose your personal information to the following parties: | ||
| n | 129 | The Netflix family of companies: We share your personal information among the Ne | n | 129 | The Netflix family of companies: We share your personal information among the Ne |
| > | tflix family of companies (see help.netflix.com/legal/corpinfo) as needed for th | > | tflix family of companies (see help.netflix.com/legal/corpinfo) as needed for th | ||
| > | e following purposes: to provide our service; to administer and operate our busi | > | e following purposes: to provide our service; to administer and operate our busi | ||
| > | ness; to research, analyze, and improve our services; to enable Partner integrat | > | ness; to research, analyze, and improve our services; to enable Partner integrat | ||
| > | ions and promotions; to send marketing and informational messages; to support Ad | > | ions and promotions; to send marketing and informational messages; to support ad | ||
| > | vertisements; for safety, security, and fraud prevention; and to comply with law | > | vertisements; for safety, security, and fraud prevention; and to comply with law | ||
| > | and enforce the Netflix Terms of Use. | > | and enforce the Netflix Terms of Use. | ||
| 130 | Service Providers: We use Service Providers to perform services on our behalf or | 130 | Service Providers: We use Service Providers to perform services on our behalf or | ||
| > | to assist us with the provision of services to you. For example, we use Service | > | to assist us with the provision of services to you. For example, we use Service | ||
| > | Providers to provide communications, security, infrastructure and IT services, | > | Providers to provide communications, security, infrastructure and IT services, | ||
| > | game-related services, to personalize and improve our service, and to process pa | > | game-related services, to personalize and improve our service, and to process pa | ||
| > | yments. We do not authorize them to use or disclose your personal information ex | > | yments. We do not authorize them to use or disclose your personal information ex | ||
| > | cept in connection with providing their services (which may include maintaining | > | cept in connection with providing their services (which may include maintaining | ||
| > | and improving their services). To help maintain the safety and security of our s | > | and improving their services). To help maintain the safety and security of our s | ||
| > | ervice and users, we and our Service Providers may monitor and record message co | > | ervice and users, we and our Service Providers may monitor and record message co | ||
| > | ntent (such as chat functionality) to identify harmful behavior, security risks, | > | ntent (such as text or voice chat functionality) to identify harmful behavior, s | ||
| > | and violations of the Netflix Terms of Use and community guidelines. Our Servic | > | ecurity risks, and violations of the Netflix Terms of Use and community guidelin | ||
| > | e Providers may process your personal information for the following purposes: to | > | es. Our Service Providers may process your personal information for the followin | ||
| > | provide our service; to administer and operate our business; to research, analy | > | g purposes: to provide our service; to administer and operate our business; to r | ||
| > | ze, and improve our services; to send marketing and informational messages; for | > | esearch, analyze, and improve our services; to send marketing and informational | ||
| > | safety, security, and fraud prevention; and to comply with law and enforce the N | > | messages; for safety, security, and fraud prevention; and to comply with law and | ||
| > | etflix Terms of Use. | > | enforce the Netflix Terms of Use. | ||
| 131 | Partners: If you have a relationship with one or more of our Partners, we may sh | 131 | Partners: If you have a relationship with one or more of our Partners, we may sh | ||
| > | are certain personal information with them to fulfill your requests in complianc | > | are certain personal information with them in compliance with applicable law. Fo | ||
| > | e with applicable law. For example, depending on what Partner services you use, | > | r example, depending on what Partner services you use, we may share personal inf | ||
| > | we may share personal information so that Netflix content and features can be su | > | ormation so that Netflix content and features can be suggested to you in the Par | ||
| > | ggested to you in the Partner’s user interface. Partners may process your person | > | tner’s user interface. Partners may process your personal information for the fo | ||
| > | al information for the following purposes: to administer and operate our busines | > | llowing purposes: to administer and operate our business; to research, analyze, | ||
| > | s; to research, analyze, and improve our services; to enable Partner integration | > | and improve our services; to enable Partner integrations and promotions; and to | ||
| > | s and promotions; and to send marketing and informational messages. | > | send marketing and informational messages. | ||
| 132 | Netflix marketing providers: When we market Netflix on third party services, som | 132 | Netflix marketing providers: When we market Netflix on third party services, som | ||
| > | e of those services, as well as the marketing Service Providers that we use to p | > | e of those services, as well as the marketing Service Providers that we use to p | ||
| > | urchase, deliver, optimize, or measure our marketing (collectively “Netflix Mark | > | urchase, deliver, optimize, or measure our marketing (collectively “Netflix Mark | ||
| > | eting Providers”) may receive information from us (for example, the steps comple | > | eting Providers”), may receive information from us (for example, the steps compl | ||
| > | ted in Netflix membership process). Common uses of this type of information are | > | eted in the Netflix registration process). Common uses of this type of informati | ||
| > | to measure the effectiveness and optimize our marketing campaigns, and to avoid | > | on are to measure the effectiveness and optimize our marketing campaigns. Netfli | ||
| > | marketing to a device of a person that is already a Netflix member. Netflix uses | > | x uses contractual and technical measures designed to prevent Netflix Marketing | ||
| > | contractual and technical measures designed to prevent Netflix Marketing Provid | > | Providers from accessing information regarding specific shows or movie title sel | ||
| > | ers from accessing information regarding specific shows or movie title selection | > | ections you make, URLs you land on, or shows or movies you have watched on our s | ||
| > | s you make, URLs you land on, or shows or movies you have watched on our service | > | ervice. We do not share information about title selections of shows or movies yo | ||
| > | . We do not share information about title selections of shows or movies you have | > | u have watched on our service. Netflix Marketing Providers may process your pers | ||
| > | watched on our service. Netflix Marketing Providers may process your personal i | > | onal information for the following purposes: to research, analyze, and improve o | ||
| > | nformation for the following purposes: to research, analyze, and improve our ser | > | ur services; and to send marketing and informational messages. | ||
| > | vices; and to send marketing and informational messages. | ||||
| 133 | Advertising Companies: We may disclose certain personal information to Advertisi | 133 | Advertising Companies: We may disclose certain personal information to Advertisi | ||
| > | ng Companies (see definition above) in order to select Advertisements shown on N | > | ng Companies (see definition above) in order to select advertisements shown on N | ||
| > | etflix, to facilitate interaction with Advertisements, and to measure and improv | > | etflix, to facilitate interaction with advertisements, and to measure and improv | ||
| > | e effectiveness of Advertisements. These companies may process your personal inf | > | e effectiveness of advertisements. These companies may process your personal inf | ||
| > | ormation for the following purposes: to support Advertisements. | > | ormation for the following purposes: to support advertisements. | ||
| 134 | Promotional collaborations: We may collaborate with third parties to offer promo | 134 | Promotional collaborations: We may collaborate with third parties for Offers. To | ||
| > | tions. To fulfill these types of promotions, we and the third parties may use yo | > | fulfill these types of Offers, we and the third parties may use your personal i | ||
| > | ur personal information for the following purposes: to enable Partner integratio | > | nformation for the following purposes: to enable Partner integrations and promot | ||
| > | ns and promotions; and to send marketing and informational messages. | > | ions; and to send marketing and informational messages. | ||
| 135 | Corporate transactions: In connection with a reorganization, restructuring, merg | 135 | Corporate transactions: In connection with a reorganization, restructuring, merg | ||
| > | er or sale, or other transfer of assets, we will transfer personal information p | > | er or sale, or other transfer of assets, we will transfer personal information p | ||
| > | rovided the receiving party agrees to respect your personal information in a man | > | rovided the receiving party agrees to respect your personal information in a man | ||
| > | ner that is consistent with this Privacy Statement. We may disclose your persona | > | ner that is consistent with this Privacy Statement. We may disclose your persona | ||
| > | l information in such instances for the following purposes: to provide our servi | > | l information in such instances for the following purposes: to provide our servi | ||
| > | ce; to administer and operate our business; to research, analyze, and improve ou | > | ce; to administer and operate our business; to research, analyze, and improve ou | ||
| > | r services; to enable Partner integrations and promotions; to send marketing and | > | r services; to enable Partner integrations and promotions; to send marketing and | ||
| > | informational messages; to support Advertisements; for safety, security, and fr | > | informational messages; to support advertisements; for safety, security, and fr | ||
| > | aud prevention; and to comply with law and enforce the Netflix Terms of Use. | > | aud prevention; and to comply with law and enforce the Netflix Terms of Use. | ||
| 136 | Safety, security and fraud prevention: Netflix and its Service Providers may dis | 136 | Safety, security and fraud prevention: Netflix and its Service Providers may dis | ||
| > | close your personal information to third parties where we reasonably believe dis | > | close your personal information to third parties where we reasonably believe dis | ||
| > | closure is needed for the purpose of: safety, security, and fraud prevention. | > | closure is needed for the purpose of: safety, security, and fraud prevention. | ||
| 137 | Compliance with law and enforcing the Netflix Terms of Use: We may disclose your | 137 | Compliance with law and enforcing the Netflix Terms of Use: We may disclose your | ||
| > | personal information as necessary to comply with applicable law, regulation, le | > | personal information as necessary to comply with applicable law, regulation, le | ||
| > | gal process, or governmental request, and processing necessary to protect agains | > | gal process, or governmental request, and processing necessary to protect agains | ||
| > | t harm to the rights, property or safety of Netflix, its users or the public, as | > | t harm to the rights, property or safety of Netflix, its users or the public, as | ||
| > | required or permitted by law. We may disclose personal information for the foll | > | required or permitted by law. We may disclose personal information for the foll | ||
| > | owing purpose: to comply with law and enforce the Netflix Terms of Use. | > | owing purpose: to comply with law and enforce the Netflix Terms of Use. | ||
| 138 | International Transfers of Personal Information | 138 | International Transfers of Personal Information | ||
| 145 | Access, correct, update, or delete your personal information: You have a right t | 145 | Access, correct, update, or delete your personal information: You have a right t | ||
| > | o confirm whether we process your personal information and to access and receive | > | o confirm whether we process your personal information and to access and receive | ||
| > | a copy of the personal information we process about you. You may also correct o | > | a copy of the personal information we process about you. You may also correct o | ||
| > | r update out-of-date or inaccurate personal information or request that we delet | > | r update out-of-date or inaccurate personal information or request that we delet | ||
| > | e personal information that we hold about you. | > | e personal information that we hold about you. | ||
| 146 | To request a copy of your personal information, please visit netflix.com/account | 146 | To request a copy of your personal information, please visit netflix.com/account | ||
| > | /getmyinfo. In addition, under the "Account" section of our website, you can acc | > | /getmyinfo. In addition, under the "Account" section of our website, you can acc | ||
| > | ess and update information about your account, including your contact informatio | > | ess and update information about your account, including your contact informatio | ||
| > | n, payment information, and various related information about your account. You | > | n, payment information, and various related information about your account. You | ||
| > | must be logged in to access the "Account" section. | > | must be logged in to access the "Account" section. | ||
| 147 | For information about deletion, removal, and retention of personal information, | 147 | For information about deletion, removal, and retention of personal information, | ||
| > | please see: help.netflix.com/node/100625. | > | please see: help.netflix.com/node/100625. | ||
| n | 148 | Portability and downloading a copy of your personal information: You can request | n | 148 | Portability and downloading a copy of your personal information: You can request |
| > | portability of or download a copy of your personal information. If you are the | > | portability of or download a copy of your personal information. To download a c | ||
| > | account owner, to download a copy of your personal information go to: netflix.co | > | opy of your personal information go to: netflix.com/account/getmyinfo. For more | ||
| > | m/account/getmyinfo. For more information, please see: help.netflix.com/node/100 | > | information, please see: help.netflix.com/node/100624. | ||
| > | 624. | ||||
| 149 | Objection, restriction, and withdrawal of consent: You can object to or request | 149 | Objection, restriction, and withdrawal of consent: You can object to or request | ||
| > | that we restrict processing of your personal information. If we have collected a | > | that we restrict processing of your personal information. If we have collected a | ||
| > | nd are processing your personal information with your consent, then you can with | > | nd are processing your personal information with your consent, then you can with | ||
| > | draw your consent at any time. Withdrawing your consent will not affect the lawf | > | draw your consent at any time. Withdrawing your consent will not affect the lawf | ||
| > | ulness of any processing we conducted prior to your withdrawal, nor will it affe | > | ulness of any processing we conducted prior to your withdrawal, nor will it affe | ||
| > | ct processing of your personal information conducted in reliance on lawful proce | > | ct processing of your personal information conducted in reliance on lawful proce | ||
| > | ssing grounds other than consent. For more information, please see help.netflix. | > | ssing grounds other than consent. For more information, please see help.netflix. | ||
| > | com/node/100637. | > | com/node/100637. | ||
| 150 | Right to complain: You have the right to complain to a data protection authority | 150 | Right to complain: You have the right to complain to a data protection authority | ||
| > | about our processing of your personal information but we encourage you to first | > | about our processing of your personal information but we encourage you to first | ||
| > | contact us with any questions or concerns. | > | contact us with any questions or concerns. | ||
| 151 | Right not to be subject to automated decision making: You may have a right not t | 151 | Right not to be subject to automated decision making: You may have a right not t | ||
| > | o be subject to a decision made solely using automated means, where such decisio | > | o be subject to a decision made solely using automated means, where such decisio | ||
| > | n would have a legal effect on you or produce a similarly significant effect. | > | n would have a legal effect on you or produce a similarly significant effect. | ||
| n | n | 152 | For any other requests, or if you are unable to exercise your rights using any o | ||
| > | f the methods explained above, please contact privacy@netflix.com.​ | ||||
| 152 | You can exercise the rights described above when we receive a verified request i | 153 | You can exercise the rights described above when we receive a verified request i | ||
| > | n accordance with applicable law. | > | n accordance with applicable law. | ||
| 153 | Communication and Marketing Preferences | 154 | Communication and Marketing Preferences | ||
| 154 | Email and Text Messages. If you no longer want to receive certain communications | 155 | Email and Text Messages. If you no longer want to receive certain communications | ||
| > | from us via email or text message, please access the “Notification settings” op | > | from us via email or text message, please access the “Notification settings” op | ||
| > | tion for the relevant profile within the “Account” section of our website. Alter | > | tion for the relevant profile within the “Account” section of our website. Alter | ||
| > | natively, click the “unsubscribe” link in the email or reply STOP (or as otherwi | > | natively, click the “unsubscribe” link in the email or reply STOP (or as otherwi | ||
| > | se instructed) to the text message (note: you may receive a confirmation text me | > | se instructed) to the text message (note: you may receive a confirmation text me | ||
| > | ssage in this case). Please note that you cannot unsubscribe from transactional | > | ssage in this case). Please note that you cannot unsubscribe from transactional | ||
| > | messages from us, such as messages relating to your account transactions. | > | messages from us, such as messages relating to your account transactions. | ||
| 155 | Push Notifications. You can choose to receive mobile push notifications from Net | 156 | Push Notifications. You can choose to receive mobile push notifications from Net | ||
| > | flix. Netflix will send you push notifications from time to time in accordance w | > | flix. Netflix will send you push notifications from time to time in accordance w | ||
| > | ith any notification preferences you have set on your mobile device. If you late | > | ith any notification preferences you have set on your mobile device. If you late | ||
| > | r decide you no longer want to receive these notifications, you can use your mob | > | r decide you no longer want to receive these notifications, you can use your mob | ||
| > | ile device’s settings to turn them off (or via the “Notification settings” descr | > | ile device’s settings to turn them off (or via the “Notification settings” descr | ||
| > | ibed in the preceding section). Please note that individual Netflix games may ha | > | ibed in the preceding section). Please note that individual Netflix games may ha | ||
| > | ve their own push notifications (you can use your mobile device's settings funct | > | ve their own push notifications (you can use your mobile device's settings funct | ||
| > | ionality to turn them off). We also offer push notifications on certain web brow | > | ionality to turn them off). We also offer push notifications on certain web brow | ||
| > | sers. If you agree to receive those notifications and later decide you no longer | > | sers. If you agree to receive those notifications and later decide you no longer | ||
| > | want to receive them, you can use your browser’s settings to turn them off. | > | want to receive them, you can use your browser’s settings to turn them off. | ||
| n | 156 | Matched Identifier Communications from Netflix. Some third party services allow | n | 157 | Matched Identifier Communications from Netflix. Some third party services allow |
| > | us to reach users with online marketing about Netflix content or the Netflix ser | > | us to reach users with online marketing about Netflix content or the Netflix ser | ||
| > | vice by sending privacy protected contact information to the third party. Privac | > | vice by sending privacy protective contact information to the third party. Priva | ||
| > | y protected contact information means we use pseudonymization technologies (such | > | cy protective contact information means we use pseudonymization technologies (su | ||
| > | as hashing) to convert the original contact information (such as an email addre | > | ch as hashing) to convert the original contact information (such as an email add | ||
| > | ss or phone number) into a value (typically a long alphanumeric sequence of char | > | ress or phone number) into a value (typically a long alphanumeric sequence of ch | ||
| > | acters) that cannot, by itself, reveal your identity or contact information. The | > | aracters) that cannot, by itself, reveal your identity or contact information. T | ||
| > | third party compares Netflix’s privacy protected contact information with priva | > | he third party compares Netflix’s privacy protective contact information with pr | ||
| > | cy protected contact information in its own database and there will be a match o | > | ivacy protective contact information in its own database and there will be a mat | ||
| > | nly if you have used the same contact information with both Netflix and the thir | > | ch only if you have used the same contact information with both Netflix and the | ||
| > | d party. If there is a match, Netflix can then choose whether or not to send Net | > | third party. If there is a match, Netflix can then choose whether or not to send | ||
| > | flix marketing to you on that third party service, and can optimize and better m | > | Netflix marketing to you on that third party service, and can optimize and bett | ||
| > | easure the effectiveness of such marketing. You can indicate your choices regard | > | er measure the effectiveness of such marketing. You can indicate your choices re | ||
| > | ing the Matched Identifier Communications in the “Privacy and data settings” (fo | > | garding the Matched Identifier Communications on third party services in the “Pr | ||
| > | r the relevant profile) within the “Account” section of our website. | > | ivacy and data settings” (for the relevant profile) within the “Account” section | ||
| > | of our website. | ||||
| 157 | Marketing of the Netflix service using cookies and similar technologies. To exer | 158 | Marketing of the Netflix service using cookies and similar technologies. To exer | ||
| > | cise choice around cookies or resettable device IDs collected for marketing of t | > | cise choice around cookies or resettable device IDs collected for marketing of t | ||
| > | he Netflix service or Netflix content on third party service, please use the too | > | he Netflix service or Netflix content on third party service, please use the too | ||
| > | ls described in the “Cookies and other Technologies” section below. | > | ls described in the “Cookies and other Technologies” section below. | ||
| 158 | Advertising Choices | 159 | Advertising Choices | ||
| n | 159 | Behavioral Advertising Choices | n | 160 | Behavioral Advertising Choices for Advertisements on Netflix |
| 160 | We respect your behavioral advertising preferences, and you can turn off behavio | 161 | We respect your Behavioral Advertising preferences, as applicable. If you are el | ||
| > | ral advertisements at any time by changing the “Behavioral Advertising” setting | > | igible for Behavioral Advertisements, a “Behavioral Advertising” setting will be | ||
| > | located in the “Privacy and data settings” menu (for the relevant profile) of th | > | available to you in the “Privacy and data settings” menu (for the relevant prof | ||
| > | e “Account” section of our website. | > | ile) of the “Account” section of our website that you can adjust at any time. | ||
| 161 | If your behavioral advertisements setting is off, you will still see Advertiseme | 162 | If your Behavioral Advertisements setting is off, you will still see advertiseme | ||
| > | nts, but they will be non-behavioral advertisements. | > | nts, but they will be non-behavioral advertisements. | ||
| 162 | An option to opt out is not provided in a Kids profile because we do not engage | 163 | An option to opt out is not provided in a Kids profile because we do not engage | ||
| > | in behavioral advertising on Kids profiles. | > | in Behavioral Advertising on Kids profiles. | ||
| 163 | Digital Advertising Alliance Opt Out Control | 164 | Digital Advertising Alliance Opt Out Control | ||
| n | 164 | Netflix supports the following self-regulatory programs, which provide additiona | n | 165 | Netflix supports the following self-regulatory programs, which provide additiona |
| > | l privacy choices for behavioral advertising: | > | l privacy choices for Behavioral Advertising: | ||
| 165 | In Europe: European Interactive Digital Advertising Alliance (EDAA) | 166 | In Europe: European Interactive Digital Advertising Alliance (EDAA) | ||
| 166 | In Canada: AdChoices: Digital Advertising Alliance of Canada (DAAC) / Choix de P | 167 | In Canada: AdChoices: Digital Advertising Alliance of Canada (DAAC) / Choix de P | ||
| > | ub: l'Alliance de la publicité numérique du Canada (DAAC) | > | ub: l'Alliance de la publicité numérique du Canada (DAAC) | ||
| 167 | In the US: Digital Advertising Alliance (DAA) | 168 | In the US: Digital Advertising Alliance (DAA) | ||
| 171 | Contact and Questions | 172 | Contact and Questions | ||
| 172 | If you want to exercise any of your rights, or have a question regarding our pri | 173 | If you want to exercise any of your rights, or have a question regarding our pri | ||
| > | vacy practices, please contact our Data Protection Officer/Privacy Office at pri | > | vacy practices, please contact our Data Protection Officer/Privacy Office at pri | ||
| > | vacy@netflix.com. | > | vacy@netflix.com. | ||
| 173 | Section C: Access to Account and Profiles | 174 | Section C: Access to Account and Profiles | ||
| n | 174 | Sharing your account with others: As a Netflix member, if you share your account | n | 175 | Sharing your account with others: If you share your account with others in your |
| > | with others in your household, please ensure that they are aware of and have re | > | household (see Netflix Terms of Use), please ensure that they are aware of and h | ||
| > | ad this Privacy Statement. This Privacy Statement applies to their use of Netfli | > | ave read this Privacy Statement. This Privacy Statement applies to their use of | ||
| > | x (except sections that only apply to the member, such as those related to payme | > | Netflix. | ||
| > | nts). Please note that the member controls the Netflix account and all profiles, | ||||
| > | the information in the account and all profiles, and whether to share (or stop | ||||
| > | sharing) the account with individuals in their household. | ||||
| 175 | If you share or otherwise allow others to have access to your account, they may | 176 | If you share or otherwise allow others to have access to your account, they may | ||
| > | be able to see viewing information, account information in the “Account” section | > | be able to see viewing information, account information in the “Account” section | ||
| > | of the service, and game related information such as chat contents and saved ga | > | of the service, and game related information such as text chat contents and sav | ||
| > | me information. This remains true even when you use the profiles feature, althou | > | ed game information. This remains true even when you use the profiles feature, a | ||
| > | gh you can add a Profile Lock PIN on a profile (see help.netflix.com/node/114277 | > | lthough you can add a Profile Lock PIN to restrict streaming access on a profile | ||
| > | ). Please note that viewing history, recommendations, “continue watching” and si | > | (see help.netflix.com/node/114277). Please note that viewing history, recommend | ||
| > | milar information may be made available through various features and user experi | > | ations, “continue watching” and similar information may be made available throug | ||
| > | ences, such as Partner interfaces that are integrated with the Netflix service. | > | h various features and user experiences, such as Partner interfaces that are int | ||
| > | egrated with the Netflix service. | ||||
| 176 | Profiles: Profiles allow users on a Netflix account to have a personalized Netfl | 177 | Profiles: Profiles allow users on a Netflix account to have a personalized Netfl | ||
| > | ix experience, built around the Netflix content of interest to them, as well as | > | ix experience, built around the Netflix content of interest to them, as well as | ||
| > | separate watch histories. Please note that profiles are available to everyone wh | > | separate watch histories. Please note that profiles are available to everyone wh | ||
| > | o uses your Netflix account, so that anyone with access to your Netflix account | > | o uses your Netflix account, so that anyone with access to your Netflix account | ||
| > | can navigate to and use, edit or delete profiles, and information within or asso | > | can navigate to and use, edit or delete profiles, and information within or asso | ||
| > | ciated with the profile (although, as noted above, you can add a Profile Lock PI | > | ciated with the profile (although, as noted above, you can add a Profile Lock PI | ||
| > | N on a profile). You should explain this to others with access to your account, | > | N to restrict streaming access on a profile). You should explain this to others | ||
| > | and if you do not want them to use or change your profile, be sure to let them k | > | with access to your account, and if you do not want them to use or change your p | ||
| > | now. Profile users may be offered the opportunity to add an email address, phone | > | rofile, be sure to let them know. We also have various parental controls availab | ||
| > | number, or other information to the profile and will be provided with a notice | > | le and you can learn more here: help.netflix.com/node/264. | ||
| > | at the time such information is provided (the “Profile Privacy Notice” applies – | ||||
| > | see help.netflix.com/legal/profileprivacy). We also have various parental contr | ||||
| > | ols available and you can learn more here: help.netflix.com/node/264. | ||||
| 177 | Profile Transfers: The profile transfer feature on your account allows you and u | 178 | Profile Transfers: The profile transfer feature on your account allows you and u | ||
| > | sers with access to your account to transfer an eligible profile from your accou | > | sers with access to your account to transfer an eligible profile from your accou | ||
| > | nt to a separate account (including information such as viewing history and reco | > | nt to a separate account (including information such as viewing history and reco | ||
| > | mmendations). You can change the setting for this feature in the “Account” secti | > | mmendations). You can change the setting for this feature in the “Account” secti | ||
| > | on of our website. You can learn more here: help.netflix.com/node/122698. | > | on of our website. You can learn more here: help.netflix.com/node/122698. | ||
| n | 178 | Account Login Features: You may have the option to use certain account login fea | n | 179 | Account Login Features: You may have the option to use certain account login fea |
| > | tures, such as email-based or text message-based login, or easier login to the N | > | tures, such as email-based or text message-based login, or easier login to the N | ||
| > | etflix app on certain devices. Please note that any device that is logged into y | > | etflix app on certain devices. Please note that any device that is logged into y | ||
| > | our account will remain logged in unless you log out of those devices (following | > | our account will remain logged in unless you log out of those devices (following | ||
| > | the instructions in the section below). | > | the instructions below). | ||
| 179 | Removing device access to your Netflix account: To remove access to your Netflix | 180 | Removing device access to your Netflix account: To remove access to your Netflix | ||
| > | account from devices that are logged into the account, visit the “Account” sect | > | account from devices that are logged into the account, visit the “Account” sect | ||
| > | ion of our website, locate the “Sign out of all devices” option, and follow the | > | ion of our website, locate the “Sign out of all devices” option, and follow the | ||
| > | instructions to sign out of your devices. Users of public or shared devices shou | > | instructions to sign out of your devices. Users of public or shared devices shou | ||
| > | ld log out at the completion of each session. If you sell or return a computer o | > | ld log out at the completion of each session. If you sell or return a computer o | ||
| > | r Netflix ready device, be sure to first log out. If you or other users on the a | > | r Netflix supported device, be sure to first log out. If you or other users on t | ||
| > | ccount do not maintain the security of your email address, password, and signed- | > | he account do not maintain the security of your email address, login information | ||
| > | in devices, or fail to log out a device you sell or return, then others may be a | > | , and signed-in devices, or fail to log out a device you sell or return, then ot | ||
| > | ble to access your Netflix account, including your personal information. | > | hers may be able to access your Netflix account, including your personal informa | ||
| > | tion. | ||||
| 180 | Section D: Cookies and other Technologies | 181 | Section D: Cookies and other Technologies | ||
| 181 | We, our Service Providers, Netflix Marketing Providers, and Advertising Companie | 182 | We, our Service Providers, Netflix Marketing Providers, and Advertising Companie | ||
| > | s use cookies, other similar technologies (such as pixel tags), hashed identifie | > | s use cookies, other similar technologies (such as pixel tags), hashed identifie | ||
| > | rs, and resettable device identifiers for various reasons. This section explains | > | rs, and resettable device identifiers for various reasons. This section explains | ||
| > | the types of technologies used, what they do, and your corresponding choices. T | > | the types of technologies used, what they do, and your corresponding choices. T | ||
| > | o choose whether or not to receive cookies and similar technologies, please see | > | o choose whether or not to receive cookies and similar technologies, please see | ||
| > | the section below “How can I exercise choice regarding these technologies?” | > | the section below “How can I exercise choice regarding these technologies?” | ||
| n | 182 | Cookies and Similar Technologies, Pixel Tags, Hashed Identifiers, and Resettable | n | 183 | Cookies and Similar Technologies, Pixel Tags and other Identifiers |
| > | Device Identifiers | ||||
| 183 | Cookies are small data files that are commonly stored on your device when you ac | 184 | Cookies are small data files that are commonly stored on your device when you ac | ||
| > | cess websites and online services. The text in a cookie contains a string of num | > | cess websites and online services. The text in a cookie contains a string of num | ||
| > | bers and letters that may uniquely identify a device and can contain other infor | > | bers and letters that may uniquely identify a device and can contain other infor | ||
| > | mation as well. This allows the web server to recognize your browser each time i | > | mation as well. This allows the web server to recognize your browser each time i | ||
| > | t connects to that web server. | > | t connects to that web server. | ||
| 184 | We use other technologies such as browser storage and plugins (for example, HTML | 185 | We use other technologies such as browser storage and plugins (for example, HTML | ||
| > | 5, IndexedDB, and WebSQL). Like cookies, these other technologies may store smal | > | 5, IndexedDB, and WebSQL). Like cookies, these other technologies may store smal | ||
| > | l amounts of data on a device. Pixel tags often work in conjunction with cookies | > | l amounts of data on a device. Pixel tags often work in conjunction with cookies | ||
| > | . In many cases, declining cookies will impair the effectiveness of pixel tags a | > | . In many cases, declining cookies will impair the effectiveness of pixel tags a | ||
| > | ssociated with those cookies. | > | ssociated with those cookies. | ||
| n | 185 | We may also create, use, and disclose hashed identifiers. As described above, ha | n | 186 | We may also create, use, and disclose privacy protective identifiers such as has |
| > | shing is a process of converting the original contact information (such as an em | > | hed identifiers. As described above, hashing is a process of converting the orig | ||
| > | ail address or phone number) into a value (typically a long alphanumeric sequenc | > | inal contact information (such as an email address or phone number) into a value | ||
| > | e of characters) that cannot, by itself, reveal your identity or contact informa | > | (typically a long alphanumeric sequence of characters) that cannot, by itself, | ||
| > | tion. | > | reveal your identity or contact information. | ||
| 186 | If you use a Netflix app (such as the main Netflix app, or a Netflix game app) o | 187 | If you use a Netflix app (such as the main Netflix app, or a Netflix game app) o | ||
| > | n a mobile device, tablet, or streaming media device, we may collect a resettabl | > | n a mobile device, tablet, or streaming media device, we may collect a resettabl | ||
| > | e device identifier from your device. Resettable device identifiers can be used | > | e device identifier from your device. Resettable device identifiers can be used | ||
| > | like cookies and are found on many mobile devices and tablets (for example, the | > | like cookies and are found on many mobile devices and tablets (for example, the | ||
| > | “Identifier for Advertisers” on Apple iOS devices and the “Google Advertising ID | > | “Identifier for Advertisers” on Apple iOS devices and the “Google Advertising ID | ||
| > | ” on Android devices), and certain streaming media devices. | > | ” on Android devices), and certain streaming media devices. | ||
| 187 | Why Does Netflix Use These Technologies? | 188 | Why Does Netflix Use These Technologies? | ||
| n | 188 | We use these types of technologies for various reasons, including to provide our | n | 189 | We use these types of technologies for various reasons, including to provide our |
| > | service (for example, by making it easy to access our service by remembering yo | > | service (for example, by making it easy to access our service by remembering yo | ||
| > | u when you return); to administer and operate our business, to research, analyze | > | u when you return); to administer and operate our business, to research, analyze | ||
| > | and improve our services (for example, to improve site performance, monitor vis | > | and improve our services (for example, to improve site performance, monitor vis | ||
| > | itor traffic and actions on our site, and to test the effectiveness of our user | > | itor traffic and actions on our site, and to test the effectiveness of our user | ||
| > | interface); to send marketing and informational messages (for example, to delive | > | interface); to send marketing and informational messages (for example, to delive | ||
| > | r and tailor our marketing, and to understand interactions with our emails, mark | > | r and tailor our marketing, and to understand interactions with our emails, mark | ||
| > | eting, and marketing on third party services); to support Advertisements; for sa | > | eting, and marketing on third party services); to support advertisements; for sa | ||
| > | fety, security and fraud prevention; and to comply with law and enforce the Netf | > | fety, security and fraud prevention; and to comply with law and enforce the Netf | ||
| > | lix Terms of Use. These technologies enable Netflix Marketing Providers to colle | > | lix Terms of Use. These technologies enable Netflix, Netflix Marketing Providers | ||
| > | ct personal information (such as the pages you visit and device and network info | > | , and Advertising Companies to collect personal information (such as the pages y | ||
| > | rmation) when you use our services, and Netflix Marketing Providers may also col | > | ou visit and device and network information) when you use our services, and abou | ||
| > | lect information about your online activities over time across different website | > | t your online activities over time across different websites. | ||
| > | s. | ||||
| 189 | We use pixel tags in our emails to understand how members interact with our serv | 190 | We use pixel tags in our emails to understand how members interact with our serv | ||
| > | ice. Our use of pixel tags helps us understand when links within messages are cl | > | ice. Our use of pixel tags helps us understand when links within messages are cl | ||
| > | icked, or the emails are opened. | > | icked, or the emails are opened. We may also use pixel tags placed on Advertiser | ||
| > | sites and applications to support advertising. | ||||
| 190 | Netflix uses hashed identifiers and resettable device identifiers to display mar | 191 | Netflix uses hashed identifiers and resettable identifiers to display marketing | ||
| > | keting for our service or Netflix content on third party services, to support Ad | > | for our service or Netflix content on third party services, to support advertise | ||
| > | vertisements (including delivering Advertisements to you), and for analytics and | > | ments (including delivering advertisements to you), and for analytics and optimi | ||
| > | optimization purposes. | > | zation purposes. | ||
| 191 | To learn more about the types of cookies used by Netflix, please click here. | 192 | To learn more about the types of cookies used by Netflix, please click here. | ||
| 192 | How can I exercise choice regarding these technologies? | 193 | How can I exercise choice regarding these technologies? | ||
| 193 | To exercise choice regarding cookies | 194 | To exercise choice regarding cookies | ||
| 195 | To exercise choice regarding hashed identifiers for Netflix Marketing | 196 | To exercise choice regarding hashed identifiers for Netflix Marketing | ||
| 196 | To exercise choice regarding Netflix’s use of hashed identifiers for Netflix mar | 197 | To exercise choice regarding Netflix’s use of hashed identifiers for Netflix mar | ||
| > | keting communications on third party services, please configure the appropriate | > | keting communications on third party services, please configure the appropriate | ||
| > | setting under Matched Identifier Communications in the "Privacy and data setting | > | setting under Matched Identifier Communications in the "Privacy and data setting | ||
| > | s" (for the relevant profile) within the "Account" section of our website. | > | s" (for the relevant profile) within the "Account" section of our website. | ||
| 197 | To exercise choice regarding resettable device identifiers | 198 | To exercise choice regarding resettable device identifiers | ||
| n | 198 | To exercise choice regarding Netflix’s use of resettable device identifiers (for | n | 199 | To exercise choice regarding Netflix’s use of resettable device identifiers (for |
| > | marketing the Netflix service or Netflix content, or as used to support Adverti | > | marketing the Netflix service or Netflix content, or as used to support adverti | ||
| > | sements), please configure the appropriate setting on your device (usually found | > | sements), please configure the appropriate setting on your device (usually found | ||
| > | under "privacy" or "ads" in your device settings). If you choose not to allow t | > | under "privacy" or "ads" in your device settings). If you choose not to allow t | ||
| > | his, you may still see marketing messages promoting Netflix and Advertisements o | > | his, you may still see marketing messages promoting Netflix and advertisements o | ||
| > | n that device but it will not be selected based on the use of a resettable devic | > | n that device but it will not be selected based on the use of a resettable devic | ||
| > | e identifier. Note that your choice regarding the resettable device identifier i | > | e identifier. Note that your choice regarding the resettable device identifier i | ||
| > | s specific to that device. | > | s specific to that device. | ||
| 199 | To exercise choice regarding other similar technologies | 200 | To exercise choice regarding other similar technologies | ||
| 200 | In addition to any choices we may offer you in the Netflix service, there are se | 201 | In addition to any choices we may offer you in the Netflix service, there are se | ||
| > | veral ways to exercise choice regarding technologies that are similar to cookies | > | veral ways to exercise choice regarding technologies that are similar to cookies | ||
| > | , such as browser storage and plugins (for example, HTML5, IndexedDB, and WebSQL | > | , such as browser storage and plugins (for example, HTML5, IndexedDB, and WebSQL | ||
| > | ). For example, many popular browsers provide the ability to clear browser stora | > | ). For example, many popular browsers provide the ability to clear browser stora | ||
| > | ge, typically in the settings or preferences area. See your browser's help funct | > | ge, typically in the settings or preferences area. See your browser's help funct | ||
| > | ion or support area to learn more. Most email clients have settings that allow y | > | ion or support area to learn more. Most email clients have settings that allow y | ||
| > | ou to prevent the automatic downloading of images, including pixel tags, and the | > | ou to prevent the automatic downloading of images, including pixel tags, and the | ||
| > | automatic connection to the web servers that host those images. Other technolog | > | automatic connection to the web servers that host those images. Other technolog | ||
| > | ies may be cleared from within the application. | > | ies may be cleared from within the application. | ||
| n | 201 | In addition to these choices, if you want to exercise your choices for behaviora | n | 202 | In addition to these choices, if you want to exercise your choices for Behaviora |
| > | l advertising on Netflix, please see “Advertising Choices” above. | > | l Advertising on Netflix, please see “Advertising Choices” above. | ||
| 202 | Section E: Other Important Privacy Disclosures | 203 | Section E: Other Important Privacy Disclosures | ||
| 203 | Sharing Functionality in our Service | 204 | Sharing Functionality in our Service | ||
| 204 | You can use sharing functionality available in our service to disclose your pers | 205 | You can use sharing functionality available in our service to disclose your pers | ||
| > | onal information in the following ways: | > | onal information in the following ways: | ||
| n | 205 | certain portions of our service may give you options to share information by ema | n | 206 | certain portions of our service may give you options to share information or sen |
| > | il, text message, and social or other sharing applications, using the clients an | > | d invitations to others to interact with the Netflix service (such as a game ses | ||
| > | d apps on your device; and | > | sion) by email, text message, and social or other sharing applications, using th | ||
| > | e clients and apps on your device; and | ||||
| 206 | social plugins and similar technologies that allow you to share information. | 207 | social plugins and similar technologies that allow you to share information. | ||
| n | 207 | Social plugins and social applications are operated by third-party social networ | n | 208 | Social plugins and social applications are operated by third-party social networ |
| > | ks, and are subject to their terms of use and privacy policies. Similarly, some | > | ks, and are subject to their terms of use and privacy statements. Similarly, som | ||
| > | Netflix game features may require use of a third party service, which is subject | > | e Netflix game features may require use of a third party service, which is subje | ||
| > | to that service’s terms of use and privacy policy. | > | ct to that service’s terms of use and privacy statement. | ||
| 208 | Security | 209 | Security | ||
| 209 | We use reasonable administrative, logical, physical, and managerial measures to | 210 | We use reasonable administrative, logical, physical, and managerial measures to | ||
| > | safeguard your personal information against loss, theft, and unauthorized access | > | safeguard your personal information against loss, theft, and unauthorized access | ||
| > | , use and modification. These measures are designed to provide a level of securi | > | , use and modification. These measures are designed to provide a level of securi | ||
| > | ty appropriate to the risks of processing your personal information. | > | ty appropriate to the risks of processing your personal information. | ||
| 210 | Retention of Personal Information | 211 | Retention of Personal Information | ||
| 211 | We may retain personal information as required or permitted by applicable laws a | 212 | We may retain personal information as required or permitted by applicable laws a | ||
| > | nd regulations, including to honor your choices, for our billing or records purp | > | nd regulations, including to honor your choices, for our billing or records purp | ||
| > | oses, and as otherwise necessary to fulfill the purposes described in this Priva | > | oses, and as otherwise necessary to fulfill the purposes described in this Priva | ||
| > | cy Statement. | > | cy Statement. | ||
| n | 212 | Specifically, we retain personal information for as long as necessary to provide | n | 213 | Specifically, we retain personal information for as long as necessary to fulfill |
| > | our service; to administer and operate our business; to research, analyze, and | > | the following purposes: to provide our service; to administer and operate our b | ||
| > | improve our services; to send marketing and informational messages; to support A | > | usiness; to research, analyze, and improve our services; to send marketing and i | ||
| > | dvertisements; for safety, security, and fraud prevention; and to comply with la | > | nformational messages; to support advertisements; for safety, security, and frau | ||
| > | w and enforce the Netflix Terms of Use. Our retention of personal information is | > | d prevention; and to comply with law and enforce the Netflix Terms of Use. Our r | ||
| > | based on many factors such as your relationship with Netflix (for example, whet | > | etention of personal information is based on many factors such as your relations | ||
| > | her you are a current Netflix member), the nature of the personal information, o | > | hip with Netflix (for example, whether you are a current Netflix member), the na | ||
| > | ur legal obligations, and the need to defend or resolve current or anticipated l | > | ture of the personal information, our legal obligations, and the need to defend | ||
| > | egal claims. | > | or resolve current or anticipated legal claims. | ||
| 213 | We take reasonable measures to destroy or de-identify personal information in a | 214 | We take reasonable measures to destroy or de-identify personal information in a | ||
| > | secure manner when it is no longer required. For information about retention of | > | secure manner when it is no longer required. For information about retention of | ||
| > | personal information, please see: help.netflix.com/node/126558. | > | personal information, please see: help.netflix.com/node/126558. | ||
| 214 | Other Websites, Platforms and Applications | 215 | Other Websites, Platforms and Applications | ||
| n | 215 | The Netflix service may use, or be provided through, features operated by third | n | 216 | The Netflix service may use, or be provided through, features operated by third |
| > | party platforms (such as the display of social media content, or the provision o | > | party platforms (such as the display of social media content, or the provision o | ||
| > | f voice controls), or contain links to sites operated by third parties. In addit | > | f voice controls), or contain links to sites operated by third parties. In addit | ||
| > | ion, you may encounter third party applications that interact with the Netflix s | > | ion, you may encounter third party applications that interact with the Netflix s | ||
| > | ervice. These third parties have their own privacy policies. | > | ervice. These third parties have their own privacy statements. | ||
| 216 | For example, you may be able to access the Netflix service through platforms suc | 217 | For example, you may be able to access the Netflix service through platforms suc | ||
| > | h as smart TVs, mobile devices, set top boxes, gaming systems, and other interne | > | h as smart TVs, mobile devices, set top boxes, gaming systems, and other interne | ||
| > | t-connected devices. These platforms have separate privacy statements, notices, | > | t-connected devices. These platforms have separate privacy statements, notices, | ||
| > | and terms of use, which we recommend you review. | > | and terms of use, which we recommend you review. | ||
| n | n | 218 | The Netflix service may include interactive advertisements that direct you to th | ||
| > | ird party sites and apps (such as that of Advertisers). These sites and apps hav | ||||
| > | e separate privacy statements, notices, and terms of use, which we recommend you | ||||
| > | review. | ||||
| 217 | We may provide support for the Netflix service (such as an online support forum | 219 | We may provide support for the Netflix service (such as an online support forum | ||
| > | for Netflix customer support, or a particular Netflix game). Information that yo | > | for Netflix customer support, or a particular Netflix game). Information that yo | ||
| > | u post or make available on such sites and forums are publicly available (unless | > | u post or make available on such sites and forums are publicly available (unless | ||
| > | otherwise noted on the site or forum). | > | otherwise noted on the site or forum). | ||
| 218 | Minors | 220 | Minors | ||
| 219 | You must be at least 18 years of age or older (or the age of majority in your co | 221 | You must be at least 18 years of age or older (or the age of majority in your co | ||
| > | untry of residence) to subscribe to the Netflix service. Individuals under this | > | untry of residence) to subscribe to the Netflix service. Individuals under this | ||
| > | age may only use the service with the involvement, supervision, and approval of | > | age may only use the service with the involvement, supervision, and approval of | ||
| > | a parent or legal guardian. To assist parents or legal guardians, we have variou | > | a parent or legal guardian. To assist parents or legal guardians, we have variou | ||
| > | s parental controls available and you can learn more here: help.netflix.com/node | > | s parental controls available and you can learn more here: help.netflix.com/node | ||
| > | /264. | > | /264. | ||
| 220 | Changes to this Privacy Statement | 222 | Changes to this Privacy Statement | ||
| n | 221 | We will update this Privacy Statement from time to time in response to changing | n | 223 | We will update this Privacy Statement from time to time in response to changing |
| > | legal, regulatory, or operational requirements. We will provide notice of any su | > | legal, regulatory, or operational requirements. We will provide notice of any su | ||
| > | ch changes (including when they will take effect) as required by law. Your conti | > | ch changes as required by law. Your continued use of the Netflix service after a | ||
| > | nued use of the Netflix service after any such updates take effect will constitu | > | ny such updates take effect will constitute acknowledgement and (as applicable) | ||
| > | te acknowledgement and (as applicable) acceptance of those changes. If you do no | > | acceptance of those changes. If you do not want to acknowledge or accept any upd | ||
| > | t want to acknowledge or accept any updates to this Privacy Statement, you may c | > | ates to this Privacy Statement, you may cancel your account. To see when this Pr | ||
| > | ancel your account. To see when this Privacy Statement was last updated, please | > | ivacy Statement was last updated, please see the "Last Updated" date below. | ||
| > | see the "Last Updated" date below. | ||||
| 222 | Section F: Supplemental Privacy Disclosures for Certain Services | 224 | Section F: Supplemental Privacy Disclosures for Certain Services | ||
| 223 | The Supplemental Privacy Disclosures for Certain Services below apply in additio | 225 | The Supplemental Privacy Disclosures for Certain Services below apply in additio | ||
| > | n to disclosures above in this Privacy Statement. | > | n to disclosures above in this Privacy Statement. | ||
| 224 | Netflix Games Supplemental Privacy Disclosures | 226 | Netflix Games Supplemental Privacy Disclosures | ||
| n | 225 | When you play Netflix games, we will collect, use, and disclose your personal in | n | 227 | When you play Netflix games, we will collect, use, and disclose your personal in |
| > | formation as described in the Netflix Privacy Statement. These Netflix Games Sup | > | formation as described in the Netflix Privacy Statement. These Netflix Games Sup | ||
| > | plemental Privacy Disclosures provide additional examples and information applic | > | plemental Privacy Disclosures provide additional examples and information applic | ||
| > | able to Netflix games that have features such as leaderboards, achievements, loc | > | able to Netflix games that have features such as leaderboards, achievements, loc | ||
| > | al multiplayer, online multiplayer, friend-related features, chat, Netflix game | > | al multiplayer, online multiplayer, friend-related features, text or voice chat, | ||
| > | controller, and user-generated content. | > | user-generated content, and the ability to play Netflix Game Controller. | ||
| 226 | The Categories of Personal Information We Collect | 228 | The Categories of Personal Information We Collect | ||
| 227 | When you play Netflix games, we collect the categories of personal information d | 229 | When you play Netflix games, we collect the categories of personal information d | ||
| > | escribed in the Netflix Privacy Statement. If you play games with the features m | > | escribed in the Netflix Privacy Statement. If you play games with the features m | ||
| > | entioned above (or similar features), the following provides additional examples | > | entioned above (or similar features), the following provides additional examples | ||
| > | of the personal information we may collect: | > | of the personal information we may collect: | ||
| n | 228 | Netflix account/profile information: We collect information that may be associat | n | 230 | Netflix account/profile information: We collect information that may be associat |
| > | ed with your Netflix account/profile, such as your friend or team list selection | > | ed with your Netflix account/profile, such as your game handle, friend or team l | ||
| > | s and the names of those teams, when you use features such as local multiplayer | > | ist selections and the names of those teams, when you use features such as local | ||
| > | (for example, when players connect to your “Netflix Game on TV” by scanning a co | > | multiplayer (for example, when players connect to a “Netflix Game on TV” such a | ||
| > | de on the TV) and online multiplayer (interacting with other online players who | > | s by scanning a QR code on the TV) and online multiplayer (interacting with othe | ||
| > | are logged into their Netflix accounts). | > | r online players in the game). | ||
| 229 | Usage Information: We collect information about you and your use of Netflix game | 231 | Usage Information: We collect information about you and your use of Netflix game | ||
| > | s, such as: | > | s, such as: | ||
| 230 | Your leaderboard status, score, and game achievements; | 232 | Your leaderboard status, score, and game achievements; | ||
| 231 | Whether you are online and/or playing a game in order to display your online or | 233 | Whether you are online and/or playing a game in order to display your online or | ||
| > | availability status to other players in the game and/or to your friend or team l | > | availability status to other players in the game and/or to your friend or team l | ||
| > | ist; | > | ist; | ||
| 232 | Your searches for and connections with other players within a Netflix game (for | 234 | Your searches for and connections with other players within a Netflix game (for | ||
| > | example, searching for and connecting to a player); | > | example, searching for and connecting to a player); | ||
| n | 233 | Your gameplay, interactions, or chat with other players as a part of local multi | n | 235 | Your gameplay, interactions, or text or voice chat with other players as a part |
| > | player and online multiplayer features; | > | of local multiplayer and online multiplayer features; | ||
| 236 | Your use of the Netflix Game Controller or other devices to play Netflix games, | ||||
| > | including information from input methods like motion detection or mobile device | ||||
| > | sensors; | ||||
| 234 | Your reports of violations of the Netflix Games Community Guidelines (help.netfl | 237 | Your reports of violations of the Netflix Games Community Guidelines (help.netfl | ||
| > | ix.com/legal/gamescommunityguidelines) and any similar guidelines for Netflix ga | > | ix.com/legal/gamescommunityguidelines) and any similar guidelines for Netflix ga | ||
| > | mes, and reports from other players about your potential violations; and | > | mes, and reports from other players about your potential violations; and | ||
| n | 235 | Your input of user-generated content within a Netflix game, such as drawings, up | n | 238 | Your input of user-generated content within a Netflix game, such as drawings, up |
| > | loaded content (such as photos, videos, sound recordings, or other content), or | > | loaded content (such as photos/selfies, videos, sound recordings, or other conte | ||
| > | your selection of content from a third party service. | > | nt), or your selection of content from a third party service. | ||
| 236 | Device and network information: When you use Netflix game controller functionali | 239 | Device and network information: When you use Netflix Game Controller functionali | ||
| > | ty to connect to a Netflix game (such as a “Netflix Game on TV”), we collect inf | > | ty to connect to a Netflix game (such as a “Netflix Game on TV”), we collect inf | ||
| > | ormation about the app, device, and the Netflix account (if you are logged in) o | > | ormation about the app, device, and the Netflix account (if you are logged in) o | ||
| > | n which the Netflix game controller is running. | > | n which the Netflix Game Controller is running. | ||
| 237 | How We Use Your Personal Information | 240 | How We Use Your Personal Information | ||
| 238 | When you play Netflix games, we use personal information as described in the Net | 241 | When you play Netflix games, we use personal information as described in the Net | ||
| > | flix Privacy Statement. If you play games with the features mentioned above (or | > | flix Privacy Statement. If you play games with the features mentioned above (or | ||
| > | similar features), the following provides additional examples of how we may use | > | similar features), the following provides additional examples of how we may use | ||
| > | your personal information: | > | your personal information: | ||
| 239 | To provide our service: When you play Netflix games that include these features | 242 | To provide our service: When you play Netflix games that include these features | ||
| > | (or similar features), we use your personal information in order to provide the | > | (or similar features), we use your personal information in order to provide the | ||
| > | game including the features, as described below. We use the following categories | > | game including the features, as described below. We use the following categories | ||
| > | of personal information used to provide our service with these features: Netfli | > | of personal information used to provide our service with these features: Netfli | ||
| > | x account/profile information, usage information, and device and network informa | > | x account/profile information, usage information, and device and network informa | ||
| > | tion. In particular: | > | tion. In particular: | ||
| 240 | For features such as leaderboards and game achievements, we use your personal in | 243 | For features such as leaderboards and game achievements, we use your personal in | ||
| > | formation (such as your game handle), in order to display the leaderboard and ac | > | formation (such as your game handle), in order to display the leaderboard and ac | ||
| > | hievements to you and other players; | > | hievements to you and other players; | ||
| 241 | For features that enable you to find or interact with other players in Netflix g | 244 | For features that enable you to find or interact with other players in Netflix g | ||
| > | ames (such as online multiplayer games), we use your personal information and th | > | ames (such as online multiplayer games), we use your personal information and th | ||
| > | e personal information you provide about others in order to find that player and | > | e personal information you provide about others in order to find that player and | ||
| > | send them your connection request (and for them to find you and send you a conn | > | send them your connection request (and for them to find you and send you a conn | ||
| > | ection request); | > | ection request); | ||
| n | 242 | For online multiplayer games, we may use the general location of your device (su | n | 245 | For online multiplayer games, we may display the general location of your device |
| > | ch as your city, state/province, or country) to match you with other players tha | > | (such as your city, state/province, or country), and use that information to ma | ||
| > | t are close to the relevant game server so that your gameplay is less likely to | > | tch you with other players that are close to the relevant game server so that yo | ||
| > | be interrupted by internet delays; | > | ur gameplay is less likely to be interrupted by internet delays; | ||
| 243 | For communication features, such as chat, we transmit communications you send to | 246 | For communication features, such as text or voice chat, we transmit communicatio | ||
| > | another player or group of players and deliver communications they send to you. | > | ns you send to another player or group of players and deliver communications the | ||
| > | Note that we may use Service Providers to perform services related to these com | > | y send to you. Note that we may use Service Providers to perform services relate | ||
| > | munications on our behalf (as described in the Privacy Statement), which may inc | > | d to these communications on our behalf (as described in the Privacy Statement), | ||
| > | lude providing chat, moderation, and related services; and | > | which may include providing text or voice chat, moderation, and related service | ||
| > | s; and | ||||
| 244 | For user-generated content features, we use your personal information to display | 247 | For user-generated content features, we use your personal information to display | ||
| > | your user-generated content to other players in the Netflix game, or in accorda | > | your user-generated content to other players in the Netflix game, or in accorda | ||
| > | nce with how you have shared the user-generated content (for example, on a third | > | nce with how you have shared the user-generated content (for example, on a third | ||
| > | party service). | > | party service). | ||
| n | n | 248 | For safety, security, and fraud prevention: When you play Netflix games with tex | ||
| > | t or voice chat, or user-generated content features, we use the following catego | ||||
| > | ries of personal information for safety, security and fraud prevention including | ||||
| > | to secure our systems, protect our business, and to investigate, prevent, and d | ||||
| > | etect prohibited or illegal activities and other security/technical issues: pers | ||||
| > | onal details, payment details, Netflix account/profile information, usage inform | ||||
| > | ation, advertising information, device and network information, and communicatio | ||||
| > | ns. We and our Service Providers may monitor and/or record text and voice chat d | ||||
| > | uring your use of those features (but do not have the obligation to do so) for t | ||||
| > | he preceding reasons, including to enforce the Netflix Games Community Guideline | ||||
| > | s (help.netflix.com/legal/gamescommunityguidelines). | ||||
| 245 | Who We Disclose Personal Information To | 249 | Who We Disclose Personal Information To | ||
| 246 | When you play Netflix games, we may disclose personal information as described i | 250 | When you play Netflix games, we may disclose personal information as described i | ||
| > | n the Netflix Privacy Statement. If you play games with the features mentioned a | > | n the Netflix Privacy Statement. If you play games with the features mentioned a | ||
| > | bove (or similar features), the following provides additional examples of how we | > | bove (or similar features), the following provides additional examples of how we | ||
| > | may disclose your personal information: | > | may disclose your personal information: | ||
| n | 247 | Compliance with law and enforcing the Netflix Terms of Use: When you play Netfli | n | 251 | Compliance with law and enforcing the Netflix Terms of Use: When you play Netfli |
| > | x games with communications features (such as chat), Netflix and its Service Pro | > | x games with communications features (such as text or voice chat), Netflix and i | ||
| > | viders may access, preserve, and disclose your information in response to legal | > | ts Service Providers may access, preserve, and disclose your information in resp | ||
| > | requests from third parties, including government agencies and civil litigants. | > | onse to legal requests from third parties, including government agencies and civ | ||
| > | We respond to legal requests where we have a good faith belief that we are requi | > | il litigants. We respond to legal requests where we have a good faith belief tha | ||
| > | red by law to respond, or where we have a good faith belief that a response is r | > | t we are required by law to respond, or where we have a good faith belief that a | ||
| > | equired by law in that jurisdiction and the request is consistent with internati | > | response is required by law in that jurisdiction and the request is consistent | ||
| > | onally recognized standards such as the International Covenant on Civil and Poli | > | with internationally recognized standards such as the International Covenant on | ||
| > | tical Rights. We disclose personal information for the following purposes: to co | > | Civil and Political Rights. We disclose personal information for the following p | ||
| > | mply with law and enforce the Netflix Terms of Use. | > | urposes: to comply with law and enforce the Netflix Terms of Use. | ||
| 248 | Other Players | 252 | Other Players | ||
| n | 249 | Information such as your game handle, your gameplay, chat, and user-generated co | n | 253 | Information such as your game handle, your gameplay, text or voice chat, and use |
| > | ntent (including personal information and other information you provide in these | > | r-generated content (including personal information and other information you pr | ||
| > | features), and your online status will be publicly available to other players w | > | ovide in these features), and your online status may be publicly available to ot | ||
| > | hen you participate in a Netflix game with features such as leaderboards, local | > | her players when you participate in a Netflix game with features such as leaderb | ||
| > | multiplayer, online multiplayer, chat, Netflix game controller, and user-generat | > | oards, local multiplayer, online multiplayer, text or voice chat, Netflix Game C | ||
| > | ed content. Note that some games may allow you to play with players from other ( | > | ontroller, and user-generated content. Note that some games may allow you to pla | ||
| > | non-Netflix) versions of the game, and in that case, this information will be av | > | y with players from other (non-Netflix) versions of the game, and in that case, | ||
| > | ailable to those players. Please use good judgment when using chat and user-gene | > | this information will be available to those players. Please use good judgment wh | ||
| > | rated content functions (note that even if you remove text chat, or user-generat | > | en using text or voice chat and user-generated content functions (note that even | ||
| > | ed content, players that have already seen that information may have saved it). | > | if you remove text chat, other messages, or user-generated content, players tha | ||
| > | t have already seen that information may have saved it). | ||||
| 250 | Games on TV and on Netflix.com | 254 | Games on TV and on Netflix.com | ||
| 251 | Some “Netflix Games on TV and on Netflix.com” (see help.netflix.com/node/132197) | 255 | Some “Netflix Games on TV and on Netflix.com” (see help.netflix.com/node/132197) | ||
| > | allow you to connect to a game on a Netflix member’s account using a Netflix ap | > | allow you to connect to a game on a Netflix member’s account using a Netflix ap | ||
| > | p on your device – for example, by scanning a code on their TV so you and the me | > | p on your device – for example, by scanning a code on their TV so you and the me | ||
| > | mber can play a game together. For some of these games, you may not need to be l | > | mber can play a game together. For some of these games, you may not need to be l | ||
| > | ogged into a Netflix account in order to play the game. In that case, some of th | > | ogged into a Netflix account in order to play the game. In that case, some of th | ||
| > | e disclosures in the Privacy Statement and these Netflix Games Supplemental Priv | > | e disclosures in the Privacy Statement and these Netflix Games Supplemental Priv | ||
| > | acy Disclosures will not apply to you, such as those relating to collection and | > | acy Disclosures will not apply to you, such as those relating to collection and | ||
| > | use of personal details (see definition above), and the sections related to paym | > | use of personal details (see definition above), and the sections related to paym | ||
| > | ent details and billing. Information that is collected as part of “Netflix Games | > | ent details and billing. Information that is collected as part of “Netflix Games | ||
| > | On TV or Netflix.com,” such as usage information, device and network informatio | > | On TV or Netflix.com,” such as usage information, device and network informatio | ||
| > | n, communications, and saved games or game activity, may be linked to the Netfli | > | n, communications, and saved games or game activity, may be linked to the Netfli | ||
| > | x account on which the game is running. | > | x account on which the game is running. | ||
| t | 252 | Last Updated: April 17, 2025 | t | 256 | Last Updated: April 10, 2026 |
| 253 | Select your preferred language: | 257 | Select your preferred language: | ||
| 254 | Select a language | 258 | Select a language | ||
| 255 | Arabic | 259 | Arabic | ||
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